Frequently Asked Questions

Is the price quoted, the price I will pay?

Yes, the price quoted is the price you’ll pay. You won’t pay a cent more and you’ll get exactly what’s listed in the inclusions.

And don’t worry, if there’s any additional work required, the mechanic will contact you and get your consent prior to starting.

Can I change my service date?

Sure, we get that things pop up. Just call our friendly team on 1300 655 661 and we’ll happily reschedule your booking.

There's no fee to reschedule your booking, however, if you’ve prepaid upfront on credit card, PayPal or ZipPay and wish to cancel your booking altogether, you will be refunded the original booking fee paid, minus a $20 cancellation fee.

Should you fail to show up at the time and place arranged with the Workshop without canceling in advance, you will forfeit the entire prepaid amount.

For full details see https://www.autoguru.com.au/terms#refunds

Does the price include parts and labour?

Yes, all our pricing includes parts, labour and GST.

Is there a loan car available?

Some of our workshops do offer a loan car and/or a drop off/pick up service (up to 5km from the workshop).

If the workshop is a Preferred Partner, these extras will be listed on the right hand side, underneath their pricing.

If the workshop is not a Preferred Partner, click the ‘Book Now’ button and then click the ‘Add a Roadworthy, Pink Slip or other common tasks’ text underneath the inclusions box at the top of the page.

Any additional services offered by the workshop will be included in this section.

What's the difference between a basic service and a logbook service?

A basic service includes engine oil and engine oil filter change, as well as a general safety inspection and inspection of all fluids.

If minor quantities of fluids are required, the mechanic will top these up.

A logbook service is a series of scheduled tasks recommended by the vehicle manufacturer at certain time intervals. Every logbook service is different. See “What’s Included In My Service”.

Will the mechanic stamp my logbook?

Absolutely, the mechanic will sign and stamp your logbook to meet manufacturer requirements.

They will sign off each task as it’s finished, and only stamp your logbook once all tasks specified by the manufacturer have been completed.

Will my warranty be affected if I book with one of your mechanics rather than the dealership?

The Australian Competition & Consumer Commission (ACCC) states that any certified mechanical workshop or mobile mechanic is indeed qualified to carry out logbook servicing as per manufacturer’s specifications, without voiding your New Car Warranty.

Our mechanics are able to carry out logbook servicing, according to the manufacturer’s specifications, using quality parts and lubricants.

The mechanic will sign off each item and stamp your logbook once all tasks are completed and your warranty will remain intact.

Where can I find the inclusions for my service?

Once you’ve typed in all your details and submitted the quote request form, you’ll see a list of suitable mechanics in your area and their costs to carry out your car service.

You can view all the inclusions for your service by clicking the blue 'Service Inclusions' button at the top of the page.

Can the mechanic come to me?

Yes! Our network of mobile mechanics can come to your home or workplace to carry out vehicle inspections, car servicing and some minor repairs.

Go through the search process and when you come to the page listing mechanics in your area, mobile mechanics in your area will be listed along with workshops.

Can I get quotes for repairs and inspections?

You sure can! Simply hit the “Repair” button under the ‘Great, what can we quote you for?’ section of the form and a bunch of common repairs tasks will come up automatically for you to select.

You can also type your specific repair issue into the blank search box and our system will bring up any related tasks.

If your particular repair or inspection task isn’t listed under the common items tabs, click the ‘No match? Add comment’ button and type your issue in the “Describe what you need” box at the bottom of the section.

Should you have more than one repair or inspection task to quote, you can add more tasks by clicking the +Repair or +Inspection tabs.

What are my payment options?

Booking through AutoGuru gives you access to three payment options:

1. Pay upfront using your credit card or PayPal;
2. Create a reusable, interest-free ZipPay account to pay now and make easy weekly or monthly payments over time; or
3. Pay the workshop once your car service and/or repairs have been completed.

Cancellation fees apply. For full Terms & Conditions visit https://www.autoguru.com.au/terms

What’s included in my service?

Once you’ve typed in all your details and submitted the quote request form, you’ll see a list of trusted mechanics in your area and their costs to carry out your car service.

You can view all the inclusions for your service by clicking the blue 'What's included?' text at the top of the page. It’s just under the three black boxes.

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Cooper Auto Service Centre

GLEN INNES
star star star star star

LATEST REVIEW

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star star star star star

I was their first Fixed Price Car Service customer and they treated me as though...

I was their first Fixed Price Car Service customer and they treated me as though I was a local. Great service and very handy to have the fixed price up front. Would definitely use again!

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Kerri, Subaru Outback

Carson's Car Care

WEST ARMIDALE
star star star star star_half

LATEST REVIEW

See all
star star star star star

I've only been here once and now know that this is the local mechanic I'll be us...

I've only been here once and now know that this is the local mechanic I'll be using from now on. I had a logbook service done on my Mitsubishi Mirage and was suprised it cost less than $200. The guys were super friendly, fast and efficient.

Read more

Lawrence, Mitsubishi Mirage

Midas Armidale

ARMIDALE CBD
star star star star star

LATEST REVIEW

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star star star star star

Mechanic was friendly and knowledgeable, car ran as good as new after the servic...

Mechanic was friendly and knowledgeable, car ran as good as new after the service. Great price, no complaints!

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Jarrah, MAZDA Mazda6

Gunnedah Diesel Service

GUNNEDAH
star star star star star

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"Brilliant, quick and did a great job"

Josh, Chrysler 300

Tyreright Tamworth

TAMINDA
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star star star star star

"Very happy with the service they provide."

Glenda, Kia Rio

No deposit & interest free

BOOK NOW, PAY LATER

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The guys were awesome, there was a little mix up with the type of service, the guys did a regular service, instead of a logbook service, but redid the service the following day as per logbook requirements. They informed me of some work that needs to be done at a later time and supplied a quote, no pressure to do the extra work. Informed me as soon as the service was complete. Very friendly guys. Would definitely recommend.

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Paul was extremely friendly and helpful with listening to my cars issues and did a fantastic job with fixing the problems I mentioned. Great communication with calling to let me know how much it was going to cost once assessing my car and my car feels like a dream to drive now! Very reasonably priced compared to anywhere else I've had my car serviced. Extremely happy with the service and customer service and will definitely be back again for my next one!

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fleur, Toyota Corolla

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David, Toyota RAV4

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Greg, Toyota Kluger

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"Very honest and reliable down to earth service. Good one Drive in Tune!!"

Ferdy, Mitsubishi ASX

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Ipswich City Mechanical & Auto Electrical

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I found Ipswich city mechanical really wonderful. When I went to collect my car,...

I found Ipswich city mechanical really wonderful. When I went to collect my car, everything that was done or needed to be done was explained in detail and for me, as a person who doesn’t know much about cars, this helped me build trust with these mechanics and know that my car is in good hands. Would and have recommended to people I know.

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Louise, Volkswagen Golf VI

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BB Garage

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Tom, Holden Cruze

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The guys at Bridgestone Orion were lovely and very informative. Definitely going...

The guys at Bridgestone Orion were lovely and very informative. Definitely going back for my regular services.

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"Friendly staff, great value for money. Would use again."

Miguel, Honda CR-V

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Pat, TOYOTA COROLLA

* Minimum service amounts apply

About Auto Care

NERANG
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Benn, Holden Colorado

Mr Motor

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Margaret, Holden Barina

Auto Leaders Nerang

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The gentlemen were very helpful with my service and didn't treat me any differen...

The gentlemen were very helpful with my service and didn't treat me any differently because I am a young girl bringing in my car, which has missed a couple of services. They were kind and told me exactly what was going to be happening and everything was done according to plan. I will definitely be going back there.

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Sarah, HYUNDAI VELOSTER

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Arrived a few minutes early great friendly greeting discussed what I was booked ...

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Darren, Ford Falcon Ute

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He was very prompt and honest. The car was running great! Would definitely cons...

He was very prompt and honest. The car was running great! Would definitely consider being a regular customer.

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Hannah, Suzuki Jimny

Varsity Mechanical Services

BURLEIGH HEADS
star star star star star

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Booked in for a log book service. Had to reschedule due to my originally request...

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Pat, TOYOTA COROLLA

Redline EFI & Mechanical

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Excellent all round!! Thoroughly recommend. All details of the service were clea...

Excellent all round!! Thoroughly recommend. All details of the service were clearly explained. Dropped off and picked up from my house. The team went above and beyond.

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Matt, TOYOTA LANDCRUISER

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Nez Motors

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Would highly recommend Nez Motors. They looked after both myself and my car fant...

Would highly recommend Nez Motors. They looked after both myself and my car fantastically!

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Christina, Subaru Impreza

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"The service was excellent and the people were fabulous."

Robert, Nissan Dualis/Dualis+2

ABS Mt Ommaney

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"Awesome job from the team @ ABS. Car runs just like new!"

Kalepo, Jeep Patriot

RTR Mechanical

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Mobi-Tec Mobile Mechanics

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"Excellent knowledge and service and price 5 Star"

Gary, Audi A6 quattro

Killer Parts and Mechanical

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"Excellent service. Was on time and really nice. Would recommend to others :)"

Rebecca, Mazda 323

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People who done service for my car they are realy good much better than a machan...

People who done service for my car they are realy good much better than a machanic shop

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Johnny, KIA RIO

A Grade Mobile Mechanic

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I can't say enough about how highly I rate Michael and his team. Michael cares m...

I can't say enough about how highly I rate Michael and his team. Michael cares more about helping people than the $$$ Michael has come to my rescue on at least three occasions, even so far as picking me up to take me back to my disabled car. He has solved the problems I have had, quickly and at a great price. I have no hesitation in recommending Michael and his team. He is not only a great mechanic, but a great human being as well.

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Lynne, Nissan Tiida

Sandy's Auto Service

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Picked up my car from my workplace and had it back on time by the end of my work...

Picked up my car from my workplace and had it back on time by the end of my work day. Friendly and professional and honoured my fixed price website quote.

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Kristine, Ford Fiesta

Magic Spanners Mobile Mechanics Brisbane & Ipswich

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These guys were good, they came to my partners work, serviced the car. No probl...

These guys were good, they came to my partners work, serviced the car. No problems. I would recommend.

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Jesse, Nissan X-Trail

Book trusted and local mechanics with AutoGuru.

Booking your next car service? Compare the top rated mechanics in your area of New England in one place. We combine the best mechanics in Balfours Peak and surrounding suburbs offering the service options you need. Prices are set up front, so there are no nasty surprises. Book online now, or call 1300 655 661.

AutoGuru help you find the best mechanics in Balfours Peak and beyond, in New England. We allow you to search for the closest workshops with the fixed price that suits your individual budget. The results you’ll see are for the same scheduled service task, with just parts and labour costs varying, depending on mechanic.

Mechanics in the Balfours Peak area service vehicles of all makes and models, so when you search with us, you’re bound to find what you need. We compare standard safety services, major logbook services and everything in between.

Don't forget you can also compare and book local mobile mechanics in Balfours Peak through AutoGuru! Whether you need a standard oil chance, 90,000km logbook service, timing belt replacement or a roadworthy certificate, mobile mechanics in Balfours Peak have the tools to do the job.

Find trusted mechanics that are open on Saturday. Whatever your budget is - we've teamed up with ZipPay to offer you flexible, interest free payments. Don't let life get in the way of your car. book your car service or repair now!

Questions? Speak with a Service Advisor
1300 655 661