Frequently Asked Questions

Is the price quoted, the price I will pay?

Yes, the price quoted is the price you’ll pay. You won’t pay a cent more and you’ll get exactly what’s listed in the inclusions.

And don’t worry, if there’s any additional work required, the mechanic will contact you and get your consent prior to starting.

Can I change my service date?

Sure, we get that things pop up. Just call our friendly team on 1300 655 661 and we’ll happily reschedule your booking.

There's no fee to reschedule your booking, however, if you’ve prepaid upfront on credit card, PayPal or ZipPay and wish to cancel your booking altogether, you will be refunded the original booking fee paid, minus a $20 cancellation fee.

Should you fail to show up at the time and place arranged with the Workshop without canceling in advance, you will forfeit the entire prepaid amount.

For full details see https://www.autoguru.com.au/terms#refunds

Does the price include parts and labour?

Yes, all our pricing includes parts, labour and GST.

Is there a loan car available?

Some of our workshops do offer a loan car and/or a drop off/pick up service (up to 5km from the workshop).

If the workshop is a Preferred Partner, these extras will be listed on the right hand side, underneath their pricing.

If the workshop is not a Preferred Partner, click the ‘Book Now’ button and then click the ‘Add a Roadworthy, Pink Slip or other common tasks’ text underneath the inclusions box at the top of the page.

Any additional services offered by the workshop will be included in this section.

What's the difference between a basic service and a logbook service?

A basic service includes engine oil and engine oil filter change, as well as a general safety inspection and inspection of all fluids.

If minor quantities of fluids are required, the mechanic will top these up.

A logbook service is a series of scheduled tasks recommended by the vehicle manufacturer at certain time intervals. Every logbook service is different. See “What’s Included In My Service”.

Will the mechanic stamp my logbook?

Absolutely, the mechanic will sign and stamp your logbook to meet manufacturer requirements.

They will sign off each task as it’s finished, and only stamp your logbook once all tasks specified by the manufacturer have been completed.

Will my warranty be affected if I book with one of your mechanics rather than the dealership?

The Australian Competition & Consumer Commission (ACCC) states that any certified mechanical workshop or mobile mechanic is indeed qualified to carry out logbook servicing as per manufacturer’s specifications, without voiding your New Car Warranty.

Our mechanics are able to carry out logbook servicing, according to the manufacturer’s specifications, using quality parts and lubricants.

The mechanic will sign off each item and stamp your logbook once all tasks are completed and your warranty will remain intact.

Where can I find the inclusions for my service?

Once you’ve typed in all your details and submitted the quote request form, you’ll see a list of suitable mechanics in your area and their costs to carry out your car service.

You can view all the inclusions for your service by clicking the blue 'Service Inclusions' button at the top of the page.

Can the mechanic come to me?

Yes! Our network of mobile mechanics can come to your home or workplace to carry out vehicle inspections, car servicing and some minor repairs.

Go through the search process and when you come to the page listing mechanics in your area, mobile mechanics in your area will be listed along with workshops.

Can I get quotes for repairs and inspections?

You sure can! Simply hit the “Repair” button under the ‘Great, what can we quote you for?’ section of the form and a bunch of common repairs tasks will come up automatically for you to select.

You can also type your specific repair issue into the blank search box and our system will bring up any related tasks.

If your particular repair or inspection task isn’t listed under the common items tabs, click the ‘No match? Add comment’ button and type your issue in the “Describe what you need” box at the bottom of the section.

Should you have more than one repair or inspection task to quote, you can add more tasks by clicking the +Repair or +Inspection tabs.

What are my payment options?

Booking through AutoGuru gives you access to three payment options:

1. Pay upfront using your credit card or PayPal
2. Create an Afterpay account that allows you to pay now and make four, fortnightly interest-free payments
2. Create a reusable, interest-free ZipPay account to pay now and make easy weekly or monthly payments over time
3. Pay the workshop once your car service and/or repairs have been completed

Cancellation fees apply. For full Terms & Conditions visit https://www.autoguru.com.au/terms

What’s included in my service?

Once you’ve typed in all your details and submitted the quote request form, you’ll see a list of trusted mechanics in your area and their costs to carry out your car service.

You can view all the inclusions for your service by clicking the blue 'What's included?' text at the top of the page. It’s just under the three black boxes.

Otto

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* Minimum service amounts apply

Tyreright Tamworth

Taminda
star star star star star_half

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star star star star star

"Very happy with service"

Glenda, Kia Sportage

Gunnedah Diesel Service

Gunnedah
star star star star star

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star star star star star

"Brilliant, quick and did a great job"

Josh, Chrysler 300

Carson's Car Care

West Armidale
star star star star star_half

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star star star star star

Got dropped off back to work after taking the car in for a 200000km service mid ...

Got dropped off back to work after taking the car in for a 200000km service mid morning. They called me around 3pm to say the car was ready and then came and picked me up from my home address as i'd finished work. Was a bigger service than usual and I am happy with the job they done.

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Richie, Toyota RAV4

Midas Armidale

Armidale CBD
star star star star star

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"Great service and great price"

David, Nissan X-Trail

Zack's Automotive

Muswellbrook
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Very detailed and professional car servicing by Zac's and great value for mony t...

Very detailed and professional car servicing by Zac's and great value for mony too

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Colleen, Honda Accord Euro

Cooper Auto Service Centre

Glen Innes
star star star star star

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I was their first Fixed Price Car Service customer and they treated me as though...

I was their first Fixed Price Car Service customer and they treated me as though I was a local. Great service and very handy to have the fixed price up front. Would definitely use again!

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Kerri, Subaru Outback

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Car was done as asked and priced very competatively. Would have been nice for a ...

Car was done as asked and priced very competatively. Would have been nice for a wash and vacuum too though. Otherwise a good job.

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On arrival they had all the paperwork ready . Were very pleasant . Can provide a...

On arrival they had all the paperwork ready . Were very pleasant . Can provide a shuttle service if required. Advised as discussed of additional services required such as oil filter and wheel alignment and rotation . Very happy.

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The service was good. Staffs are approachable even the mechanic. They did a good...

The service was good. Staffs are approachable even the mechanic. They did a good service. Great service with affordable price.

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East Maitland
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Good advice after the service was complete. made good suggestions on other work ...

Good advice after the service was complete. made good suggestions on other work that may be required. Nice people.

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Ryan, Mazda CX-5

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Kim, Hyundai i30

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Real easy going bunch of guys who love cars and look after their customers. Will...

Real easy going bunch of guys who love cars and look after their customers. Will be a repeat customer for servicing and tyres.

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Joel, Subaru Forester

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Glenn, SUBARU OUTBACK

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Very friendly, helpful and great service. This is the second time my car has bee...

Very friendly, helpful and great service. This is the second time my car has been serviced here.

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Chris, Volkswagen Tiguan

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Good feedback but would like to have been rung to sort the problem rather than t...

Good feedback but would like to have been rung to sort the problem rather than to go back later for the things that could have been attended there and then

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Kate, PEUGEOT 4007

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"Outstanding, Friendly, Professional service. Thoroughly recommended."

Chris, Hyundai ix35

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The service was done on time and to a high standard. Scott was friendly and prof...

The service was done on time and to a high standard. Scott was friendly and proffesional

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Jason, Volkswagen Amarok

A & L Transmissions Centre

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Amazing experience across the board, from knowing my name when turning up to off...

Amazing experience across the board, from knowing my name when turning up to offering a lift to a quality service filling me in on all the small things. Would recommend to anyone after great service.

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Andrew, Holden Commodore

Bridgestone Select Mayfield

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star star star star star

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Lovely clean place, welcoming staff and they happily checked the extra things ov...

Lovely clean place, welcoming staff and they happily checked the extra things over and above the log book service I asked for. Will definitely be back.

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Jean, Hyundai Accent

* Minimum service amounts apply

Tyreright Glendale

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"There staff were courteous and the service was completed promply."

lauren, Mazda 2

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John, Mercedes-Benz GLS

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Nicholas, Toyota Corolla

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David, Jeep Grand Cherokee

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star star star star star_half

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Awesome, friendly staff. Service was done with no hassles and the free car wash ...

Awesome, friendly staff. Service was done with no hassles and the free car wash was just as good as if I'd paid someone to do it. Will definitely be going back again

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Midas Cooks Hill

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"Friendly service, no hard sell on extra parts, service completed on time"

Victoria, Toyota Corolla

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"i will use Ultimate Automotive again as I trust them and value their service."

Shane, TOYOTA CAMRY

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Tyreright Toronto

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very helpful with information. very efficient in their work. was a pleasant expe...

very helpful with information. very efficient in their work. was a pleasant experience

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John, Hyundai i40

G S Mechanical Pty Ltd

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The most trustworthy and reliable mechanic in Australia! Our family has been com...

The most trustworthy and reliable mechanic in Australia! Our family has been coming to GS Mechanical for about 4 years now and we would never go anywhere else. We have even moved further away but would travel to the end of the earth and back just to have these Mechanics look after our vehicles. And all of the staff are so helpful and friendly every time!

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Sarah, Mitsubishi Lancer

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* Minimum service amounts apply

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Explained what they did and was done in a timely and efficient manner. I definitely will be using them again

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Daniel, Holden Epica

Express Lube Tuggerah

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Harry, Mitsubishi Triton

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Jean, Toyota Camry

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The guys were brilliant. They did what they said, no drama, no problems, and kep...

The guys were brilliant. They did what they said, no drama, no problems, and kept within the time. They knew exactly how to deal with my weird & unusual European vehicle. I'll be using them again, next service. 5 stars!

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Graham, Citroen C3 Pluriel

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Joy, Kia Cerato

InGear Mechanical Mobile Mechanic

airport_shuttle Mobile Mechanic

star star star star star

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Affordable, convenient and always reliable. Why go to a car dealership and pay d...

Affordable, convenient and always reliable. Why go to a car dealership and pay double the price!

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Nic, Nissan X-Trail

Scott Forbes Mobile Mechanic

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"Very good service, on time and right price"

Craig, Nissan Dualis/Dualis+2

D & A Mobile Mechanic

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"Convenient at home service"

James, TOYOTA KLUGER

Newcastle Auto-Tech

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"Friendly, professional and convenient. Will go through these guys again!"

Sean, Mazda 2

Mark Dewhurst Mobile Mechanics

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star star star star star

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Very quick and easy to set up with all information readily available. The people...

Very quick and easy to set up with all information readily available. The people were very prompt in their communications which made sure I felt secure in the arrangements. Mark himself was there promptly and was very professional in his approach which again made me feel secure. It was a great relief to know that I was being able to have my car serviced properly and still be able to work at home and not waste my time waiting at a dealership or workshop.

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Brenda, Mazda 2

Book trusted and local mechanics with AutoGuru.

Booking your next car service? Compare the top rated mechanics in your area of New England in one place. We combine the best mechanics in Appleby and surrounding suburbs offering the service options you need. Prices are set up front, so there are no nasty surprises. Book online now, or call 1300 655 661.

By using AutoGuru, you’ll be able to view fixed price quotes from mechanics in Appleby and other nearby New England suburbs. Instant online quotes mean you can compare costs for labour and parts and book online straight away!

We source all types of services for all types of vehicles, from a standard safety check on a Hyundai, to a milestone logbook service on a Jaguar. Our trusted mechanics in the Appleby area have you covered whatever your vehicle needs.

Don't forget you can also compare and book local mobile mechanics in Appleby through AutoGuru! Whether you need a standard oil chance, 90,000km logbook service, timing belt replacement or a roadworthy certificate, mobile mechanics in Appleby have the tools to do the job.

Had another crazy week and forgot to organise the car service? We know plenty of trusted mechanics open on Saturday in Appleby. You can search instant quotes and book your car service or repair within minutes!

Questions? Speak with a Service Advisor
1300 655 661