Frequently Asked Questions

Is the price quoted, the price I will pay?

Yes, the price quoted is the price you’ll pay. You won’t pay a cent more and you’ll get exactly what’s listed in the inclusions.

And don’t worry, if there’s any additional work required, the mechanic will contact you and get your consent prior to starting.

Can I change my service date?

Sure, we get that things pop up. Just call our friendly team on 1300 655 661 and we’ll happily reschedule your booking.

There's no fee to reschedule your booking, however, if you’ve prepaid upfront on credit card, PayPal or ZipPay and wish to cancel your booking altogether, you will be refunded the original booking fee paid, minus a $20 cancellation fee.

Should you fail to show up at the time and place arranged with the Workshop without canceling in advance, you will forfeit the entire prepaid amount.

For full details see https://www.autoguru.com.au/terms#refunds

Does the price include parts and labour?

Yes, all our pricing includes parts, labour and GST.

Is there a loan car available?

Some of our workshops do offer a loan car and/or a drop off/pick up service (up to 5km from the workshop).

If the workshop is a Preferred Partner, these extras will be listed on the right hand side, underneath their pricing.

If the workshop is not a Preferred Partner, click the ‘Book Now’ button and then click the ‘Add a Roadworthy, Pink Slip or other common tasks’ text underneath the inclusions box at the top of the page.

Any additional services offered by the workshop will be included in this section.

What's the difference between a basic service and a logbook service?

A basic service includes engine oil and engine oil filter change, as well as a general safety inspection and inspection of all fluids.

If minor quantities of fluids are required, the mechanic will top these up.

A logbook service is a series of scheduled tasks recommended by the vehicle manufacturer at certain time intervals. Every logbook service is different. See “What’s Included In My Service”.

Will the mechanic stamp my logbook?

Absolutely, the mechanic will sign and stamp your logbook to meet manufacturer requirements.

They will sign off each task as it’s finished, and only stamp your logbook once all tasks specified by the manufacturer have been completed.

Will my warranty be affected if I book with one of your mechanics rather than the dealership?

The Australian Competition & Consumer Commission (ACCC) states that any certified mechanical workshop or mobile mechanic is indeed qualified to carry out logbook servicing as per manufacturer’s specifications, without voiding your New Car Warranty.

Our mechanics are able to carry out logbook servicing, according to the manufacturer’s specifications, using quality parts and lubricants.

The mechanic will sign off each item and stamp your logbook once all tasks are completed and your warranty will remain intact.

Where can I find the inclusions for my service?

Once you’ve typed in all your details and submitted the quote request form, you’ll see a list of suitable mechanics in your area and their costs to carry out your car service.

You can view all the inclusions for your service by clicking the blue 'Service Inclusions' button at the top of the page.

Can the mechanic come to me?

Yes! Our network of mobile mechanics can come to your home or workplace to carry out vehicle inspections, car servicing and some minor repairs.

Go through the search process and when you come to the page listing mechanics in your area, mobile mechanics in your area will be listed along with workshops.

Can I get quotes for repairs and inspections?

You sure can! Simply hit the “Repair” button under the ‘Great, what can we quote you for?’ section of the form and a bunch of common repairs tasks will come up automatically for you to select.

You can also type your specific repair issue into the blank search box and our system will bring up any related tasks.

If your particular repair or inspection task isn’t listed under the common items tabs, click the ‘No match? Add comment’ button and type your issue in the “Describe what you need” box at the bottom of the section.

Should you have more than one repair or inspection task to quote, you can add more tasks by clicking the +Repair or +Inspection tabs.

What are my payment options?

Booking through AutoGuru gives you access to three payment options:

1. Pay upfront using your credit card or PayPal;
2. Create a reusable, interest-free ZipPay account to pay now and make easy weekly or monthly payments over time; or
3. Pay the workshop once your car service and/or repairs have been completed.

Cancellation fees apply. For full Terms & Conditions visit https://www.autoguru.com.au/terms

What’s included in my service?

Once you’ve typed in all your details and submitted the quote request form, you’ll see a list of trusted mechanics in your area and their costs to carry out your car service.

You can view all the inclusions for your service by clicking the blue 'What's included?' text at the top of the page. It’s just under the three black boxes.

Otto

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Tyreright Tamworth

Taminda
star star star star star_half

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star star star star star

Very helpful, quick happy to drop you off and pick you up after te service compl...

Very helpful, quick happy to drop you off and pick you up after te service completed

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Catherine, Honda Civic

Cooper Auto Service Centre

Glen Innes
star star star star star

LATEST REVIEW

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star star star star star

I was their first Fixed Price Car Service customer and they treated me as though...

I was their first Fixed Price Car Service customer and they treated me as though I was a local. Great service and very handy to have the fixed price up front. Would definitely use again!

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Kerri, Subaru Outback

Gunnedah Diesel Service

Gunnedah
star star star star star

LATEST REVIEW

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star star star star star

"Brilliant, quick and did a great job"

Josh, Chrysler 300

Midas Armidale

Armidale CBD
star star star star star

LATEST REVIEW

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star star star star star

"Great service and great price"

David, Nissan X-Trail

Carson's Car Care

West Armidale
star star star star star_half

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star star star star star

I've only been here once and now know that this is the local mechanic I'll be us...

I've only been here once and now know that this is the local mechanic I'll be using from now on. I had a logbook service done on my Mitsubishi Mirage and was suprised it cost less than $200. The guys were super friendly, fast and efficient.

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Lawrence, Mitsubishi Mirage

Ashmore RWC and Automotive Services

Ashmore
star star star star star

LATEST REVIEW

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star star star star star

Very happy with service performed by Ashmore RWC. Job completed promptly and as ...

Very happy with service performed by Ashmore RWC. Job completed promptly and as per quote. I was advised by phone of a few extras which needed to be done and a price given for the extra work. I found the staff to be very friendly and professional and I will certainly be going back for my next service.

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Dave, Nissan X-Trail

Varsity Lakes Mechanical

Varsity Lakes
star star star star star

LATEST REVIEW

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star star star star star

Honest and affordable. I will continue to send my car to get serviced here from ...

Honest and affordable. I will continue to send my car to get serviced here from now on!

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Kristina, Holden Barina

Customers love our New England mechanics

2012 Chrysler 300 image

Josh N

2012 Chrysler 300

Gunnedah Diesel Service GUNNEDAH

star star star star star January 2018

Brilliant, quick and did a great job

New England Service Centres by Suburb

Recently requested quotes for New England mechanics

Average quote price in New England

$432.79

WINTON

Holden Commodore

TASKS QUOTED

Logbook Service - 30000 kms / 18 months

$165.75

GUNNEDAH

Nissan Navara

TASKS QUOTED

Logbook Service - 20000 kms / 24 months

$392.65

EAST TAMWORTH

Mitsubishi Triton

TASKS QUOTED

Logbook Service - 120000 kms / 96 months

$640.76

WEST TAMWORTH

Toyota Hilux

TASKS QUOTED

Logbook Service - 150000 kms / 90 months

$715.87

CALALA

Hyundai i30

TASKS QUOTED

Logbook Service - 30000 kms / 24 months

$174.78

EAST TAMWORTH

Holden Commodore

TASKS QUOTED

Basic Service

$279.18

TAMWORTH

Volkswagen Tiguan

TASKS QUOTED

Logbook Service - 45000 kms / 36 months

$246.05

HILLVUE

Hyundai Elantra

TASKS QUOTED

Basic Service

$102.73

No deposit & interest free

BOOK NOW, PAY LATER

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Ozsports Auto Centre

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"The service was excellent and the people were fabulous."

Robert, Nissan Dualis/Dualis+2

Tyrepower Varsity Lakes

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Content with value for money. I wasn't advised of any issues that may need atten...

Content with value for money. I wasn't advised of any issues that may need attention in the future which I'm a little concerned about as I'm sure my car isn't perfect. I also know the wiper blades require replacing but wasn't advised of that. I assumed part of a service would be inspecting the vehicle to see what parts may need replacing etc.

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Travis, Holden Cruze

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Barry, TOYOTA LANDCRUISER

Goodyear Autocare Coffs Harbour

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On time, great price and advice. Unlike the dealers, they actually have a look to see if something within the service needs doing, not just doing it because it is listed to do.

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Nigel, Subaru XV

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Great service, called during the advising the cabin filter needed to be replaced...

Great service, called during the advising the cabin filter needed to be replaced, and made sure to show me the replaced part to show the ware and tare. Thanks!

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Damien, Mazda CX-5

Midas Burleigh Heads

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The guys from Midas Burleigh were friendly and very helpful. Taking time out to ...

The guys from Midas Burleigh were friendly and very helpful. Taking time out to explain what was going on, with what they were doing to my car during its major service. I found them easy to talk too and would be happy to use them again.

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Brian, Holden Captiva

Bentley Auto Repairs

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Michael, Mitsubishi Express Van

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Currumbin Radiators Mechanical and Air Conditioning are a fantastic local & fami...

Currumbin Radiators Mechanical and Air Conditioning are a fantastic local & family owned business, Glen and Rachel are a great team providing excellent communication, professional attitude and courteous service. Will have no hesitation in recommending their business.

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Marc, BMW 1 Series

Coastwide Service Centre

Molendinar
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"Happy customer. Thank you"

Nicole, Hyundai i20

Trade Mechanical and Air Conditioning

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Flawless service. I chose this mechanic through word of mouth and wasnt dissapoi...

Flawless service. I chose this mechanic through word of mouth and wasnt dissapointed. Thank you

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Heidi, Jeep Cherokee

BB Garage

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Great friendly workshop, affordable and honest pricing and will definitely be re...

Great friendly workshop, affordable and honest pricing and will definitely be returning and recommending to others. 10/10

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Shannon, Nissan Pulsar

Smart Torque Automotive

Maitland
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"Good service"

Robert, Mitsubishi Triton

Midas Ipswich

West Ipswich
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Was very quick dropped off in the morning they rang few hours later all done no ...

Was very quick dropped off in the morning they rang few hours later all done no fuss or worry great service. Friendly guys!

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Dee, JEEP WRANGLER

A1 Exhaust and Mechanical

Toowoomba City
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Car drives great after service, clutch feels better than when I picked the car u...

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Connor, Ford Fiesta

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Springfield Central
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First time user of Bridgestone Select Springfield Orion - no complaints about th...

First time user of Bridgestone Select Springfield Orion - no complaints about the service and will use again.

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Susan, Volkswagen Golf V

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Oxenford
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Great service, thought I'd be pushing my luck being right on xmas. Kept a good line of communication with progress no grey area. Recommend Auto Guru an BJM Mechanical n Tyres to anyone

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duanne, Holden Ute

My Mechanic

Ballina
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James, Mazda CX-5

John Oxley Motors

Port Macquarie CBD
star star star star star_half

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Ricky, Audi A5 Coupe

Redline EFI & Mechanical

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"Good customer service"

Zam, Nissan Micra

About Auto Care

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Michelle, Toyota Landcruiser Prado

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Peter, Holden Captiva

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David, Audi A4

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Chris, Volkswagen Tiguan

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"Great friendly service. Highly recommended!"

Mike, Mitsubishi Outlander

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Kimberley, Nissan X-Trail

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Trish, Hyundai i30

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"No fuss and a good job, happy with the service"

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Excellent! Friendly customer service, gave me a call back to confirm everything ...

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The Service Centre East Maitland

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Good advice after the service was complete. made good suggestions on other work ...

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Ryan, Mazda CX-5

Mr Motor

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"Excellent communication and service ☺ Will definitely recommend to others! "

Grant, Ford Falcon

Bridgestone Select Coffs Harbour

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"I had good service will go back to Bridgestone"

Mark, Great Wall Motors V Series

BP Penoil

Lismore CBD
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"A great and professional job...cheaper too!"

David, NISSAN X-TRAIL

Les Pepper Mechanical

Woolgoolga
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"So impressed with the service decided to book in again for new tyres"

Keith, Mercedes-Benz E-Class

Oztech Motor Mechanics

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Good feedback but would like to have been rung to sort the problem rather than t...

Good feedback but would like to have been rung to sort the problem rather than to go back later for the things that could have been attended there and then

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Kate, PEUGEOT 4007

Ultracare Tyre and Auto

Kempsey CBD
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"Friendly staff and vehicle was ready by the promised time"

Steven, Holden Colorado

Auto Leaders Nerang

Carrara
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The gentlemen were very helpful with my service and didn't treat me any differen...

The gentlemen were very helpful with my service and didn't treat me any differently because I am a young girl bringing in my car, which has missed a couple of services. They were kind and told me exactly what was going to be happening and everything was done according to plan. I will definitely be going back there.

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Sarah, HYUNDAI VELOSTER

Drive In Tune

Ballina
star star star star star

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star star star star star

"Very honest and reliable down to earth service. Good one Drive in Tune!!"

Ferdy, Mitsubishi ASX

Tomaree Auto Electrics & Mechanical

Salamander Bay
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star star star star star

"Outstanding, Friendly, Professional service. Thoroughly recommended."

Chris, Hyundai ix35

Varsity Mechanical Services

Burleigh Heads
star star star star star

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Booked in for a log book service. Had to reschedule due to my originally request...

Booked in for a log book service. Had to reschedule due to my originally requested date being unavailable; but the process was relatively smooth and painless. Had good, informative service from Varsity, and am happy to recommend the workshop to other motorists.

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Pat, TOYOTA COROLLA

Rod Bryant Mechanical Repairs

Blakebrook
star star star star star

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Great service ,good advice on how to maintain high kilometer vehicle in cost eff...

Great service ,good advice on how to maintain high kilometer vehicle in cost effective way . Would recommend highly AAA+++

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Seamus, Peugeot 4007

Ipswich City Mechanical & Auto Electrical

Raceview
star star star star star

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star star star star star

I found Ipswich city mechanical really wonderful. When I went to collect my car,...

I found Ipswich city mechanical really wonderful. When I went to collect my car, everything that was done or needed to be done was explained in detail and for me, as a person who doesn’t know much about cars, this helped me build trust with these mechanics and know that my car is in good hands. Would and have recommended to people I know.

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Louise, Volkswagen Golf VI

Book trusted and local mechanics with AutoGuru.

Whatever part of the New England region you're in, from Glen Innes to Gunnedah to Taminda, we can find your closest quality car mechanics and servicing, whether it's a national brand or local mechanic. Simply provide us a few details about your car, search mechanics within and book your service right now, or call us on 1300 655 661 and we can do it for you. It's that quick and easy!

All results are for the same scheduled service tasks, all that varies is the fees and labour cost from mechanic to mechanic. Choose the car mechanic you want, and you're on your way to seeing your car logbook service costs, based on the factory specifications in your car owner's manual.

Can't afford to be without a car for a few hours? AutoGuru has a network of mobile mechanics who will come to a location that suits you. Whether that's at home, the workplace, or while you have an appointment. Whether you need a car service, repair, or roadworthy certificate, a mobile mechanic will fit into your schedule

Looking for a Mechanic in New England? Search from 3 trusted, local mechanics that will service your car. With a star rating of 4.6 in New England, you'll only find the best of the best on AutoGuru. Too busy to get your car serviced throughout the week? No problem. We've got mechanics open on Saturday for that extra convenience.

Questions? Speak with a Service Advisor
1300 655 661