Frequently Asked Questions

Is the price quoted, the price I will pay?

Yes, the price quoted is the price you’ll pay. You won’t pay a cent more and you’ll get exactly what’s listed in the inclusions.

And don’t worry, if there’s any additional work required, the mechanic will contact you and get your consent prior to starting.

Can I change my service date?

Sure, we get that things pop up. Just call our friendly team on 1300 655 661 and we’ll happily reschedule your booking.

There's no fee to reschedule your booking, however, if you’ve prepaid upfront on credit card, PayPal or ZipPay and wish to cancel your booking altogether, you will be refunded the original booking fee paid, minus a $20 cancellation fee.

Should you fail to show up at the time and place arranged with the Workshop without canceling in advance, you will forfeit the entire prepaid amount.

For full details see https://www.autoguru.com.au/terms#refunds

Does the price include parts and labour?

Yes, all our pricing includes parts, labour and GST.

Is there a loan car available?

Some of our workshops do offer a loan car and/or a drop off/pick up service (up to 5km from the workshop).

If the workshop is a Preferred Partner, these extras will be listed on the right hand side, underneath their pricing.

If the workshop is not a Preferred Partner, click the ‘Book Now’ button and then click the ‘Add a Roadworthy, Pink Slip or other common tasks’ text underneath the inclusions box at the top of the page.

Any additional services offered by the workshop will be included in this section.

What's the difference between a basic service and a logbook service?

A basic service includes engine oil and engine oil filter change, as well as a general safety inspection and inspection of all fluids.

If minor quantities of fluids are required, the mechanic will top these up.

A logbook service is a series of scheduled tasks recommended by the vehicle manufacturer at certain time intervals. Every logbook service is different. See “What’s Included In My Service”.

Will the mechanic stamp my logbook?

Absolutely, the mechanic will sign and stamp your logbook to meet manufacturer requirements.

They will sign off each task as it’s finished, and only stamp your logbook once all tasks specified by the manufacturer have been completed.

Will my warranty be affected if I book with one of your mechanics rather than the dealership?

The Australian Competition & Consumer Commission (ACCC) states that any certified mechanical workshop or mobile mechanic is indeed qualified to carry out logbook servicing as per manufacturer’s specifications, without voiding your New Car Warranty.

Our mechanics are able to carry out logbook servicing, according to the manufacturer’s specifications, using quality parts and lubricants.

The mechanic will sign off each item and stamp your logbook once all tasks are completed and your warranty will remain intact.

Where can I find the inclusions for my service?

Once you’ve typed in all your details and submitted the quote request form, you’ll see a list of suitable mechanics in your area and their costs to carry out your car service.

You can view all the inclusions for your service by clicking the blue 'Service Inclusions' button at the top of the page.

Can the mechanic come to me?

Yes! Our network of mobile mechanics can come to your home or workplace to carry out vehicle inspections, car servicing and some minor repairs.

Go through the search process and when you come to the page listing mechanics in your area, mobile mechanics in your area will be listed along with workshops.

Can I get quotes for repairs and inspections?

You sure can! Simply hit the “Repair” button under the ‘Great, what can we quote you for?’ section of the form and a bunch of common repairs tasks will come up automatically for you to select.

You can also type your specific repair issue into the blank search box and our system will bring up any related tasks.

If your particular repair or inspection task isn’t listed under the common items tabs, click the ‘No match? Add comment’ button and type your issue in the “Describe what you need” box at the bottom of the section.

Should you have more than one repair or inspection task to quote, you can add more tasks by clicking the +Repair or +Inspection tabs.

What are my payment options?

Booking through AutoGuru gives you access to three payment options:

1. Pay upfront using your credit card or PayPal;
2. Create a reusable, interest-free ZipPay account to pay now and make easy weekly or monthly payments over time; or
3. Pay the workshop once your car service and/or repairs have been completed.

Cancellation fees apply. For full Terms & Conditions visit https://www.autoguru.com.au/terms

What’s included in my service?

Once you’ve typed in all your details and submitted the quote request form, you’ll see a list of trusted mechanics in your area and their costs to carry out your car service.

You can view all the inclusions for your service by clicking the blue 'What's included?' text at the top of the page. It’s just under the three black boxes.

Otto

Search and book Hartwood mechanics. Book your car service online and save.

MAKE

MODEL

LOCATION

Australia’s favourite
auto booking site.
Transparent pricing,
no surprises.
Only the best and
most trusted mechanics.

MRT Automotive

MOAMA
star star star star star

LATEST REVIEW

See all
star star star star star

Great service, friendly and informative. Would recommend to anyone needing a fas...

Great service, friendly and informative. Would recommend to anyone needing a fast, thorough car service.

Read more

Craig, TOYOTA RAV4

Echuca Performance

ECHUCA CBD
star star star star star_border

LATEST REVIEW

See all
star star star star star_border

"Great to have pick up service. Very reasonable rates."

Heather, Toyota Corolla

ABS Shepparton

SHEPPARTON CBD
star star star star star_half

LATEST REVIEW

See all
star star star star star_border

It was okay. It wasn’t bad or anything, they couldn’t get to one of the filters,...

It was okay. It wasn’t bad or anything, they couldn’t get to one of the filters, but didn’t charge me for it.

Read more

Peta, Ford Fiesta

No deposit & interest free

BOOK NOW, PAY LATER

Other mechanics in Murray

ABS Albury

LAVINGTON
star star star star star_border

LATEST REVIEW

See all
star star star star star

Very friendly staff, log book service completed without any issues. Would recomm...

Very friendly staff, log book service completed without any issues. Would recommend and use again.

Read more

Liz, Jeep Grand Cherokee

ABS Wodonga

WODONGA CBD
star star star star star

LATEST REVIEW

See all
star star star star star

Great service and met time requirements , was able to leave with them overnight ...

Great service and met time requirements , was able to leave with them overnight , great service centre sets a high standard

Read more

Ben, Holden Ute

King Bear Auto

EAST BENDIGO
star star star star star_half

LATEST REVIEW

See all
star star star star star

It was great! Friendly, did what they said they would do and my car was finished...

It was great! Friendly, did what they said they would do and my car was finished at the time I requested. This is the first place that has taken the time to explain everything to me about the work they have done and future work that will be required. Will definitely go back 👌

Read more

Sally, BMW 3 Series

NRMA Car Servicing Wagga Wagga

WAGGA WAGGA CBD
star star star star star_half

LATEST REVIEW

See all
star star star star star

Very professional and reliable, everything you want to give you confidence that ...

Very professional and reliable, everything you want to give you confidence that the service is done correctly.

Read more

Andrew, Jeep Grand Cherokee

Bendigo Complete Auto Care

IRONBARK
star star star star star_half

LATEST REVIEW

See all
star star star star star

"very courteous,prompt service"

Colleen, Holden Commodore

SWIFT Service Centre

WAGGA WAGGA CBD
star star star star star_half

LATEST REVIEW

See all
star star star star star

Swift Service Centre are exactly that! They could add....polite, clean, thorough...

Swift Service Centre are exactly that! They could add....polite, clean, thorough, informative etc. Highly recommended and will be our family mechanic from now on.

Read more

Robert, Suzuki Swift

Charge Less Autos

KANGAROO FLAT
star star star star star

LATEST REVIEW

See all
star star star star star

"great service, very quick and reliable and no hassles will return again"

Tyler, Ford Falcon

Midas Sunbury

SUNBURY
star star star star star_half

LATEST REVIEW

See all
star star star star star

They are always understanding, as due to overdue service , but they understand a...

They are always understanding, as due to overdue service , but they understand and don't hassle you if you can't make it. I did make it this time round as I had the money which is a bonus, and they were great. Great pleasure to do business with them, thank you once again for understanding.

Read more

Sandra, FORD FOCUS

Anands Autos

EPPING
star star star star star

LATEST REVIEW

See all
star star star star star

"Amazing work."

Roshan, Toyota Yaris

Garage Apex

EPPING
star star star star star

LATEST REVIEW

See all
star star star star star

"My experience was great....Ken was very informative and great mechanic"

Shirshik, Holden Jackaroo

Tyreforce

CAMPBELLFIELD
star star star star star_half

LATEST REVIEW

See all
star star star star star_border

Good service, rang me within 3 hours to say it was ready for collection. Would c...

Good service, rang me within 3 hours to say it was ready for collection. Would come again.

Read more

Erin, Kia Rio

* Minimum service amounts apply

Satguru Motors

CAMPBELLFIELD
star star star star star_half

LATEST REVIEW

See all
star star star star star

Satguru serviced my Jeep Grand Cherokee yesterday for the 120,000 k, and 130,000...

Satguru serviced my Jeep Grand Cherokee yesterday for the 120,000 k, and 130,000 km service and I am confident there will be no issues. They said a few parts didn't need to be replaced and I received a discount which was helpful. They also lent me a loan car as I lived outside the area, which was very much appreciated.

Read more

Jack, Jeep Grand Cherokee

ABS Epping

EPPING
star star star star star

LATEST REVIEW

See all
star star star star star

The team at ABS Epping are great, I have been taking my cars there for years now...

The team at ABS Epping are great, I have been taking my cars there for years now. They tell you when things need fixing and are honest. One time they saved me over $3,000 on my Toyota Camry due to South Morang Toyota trying to say things needed fixing and they didn't. The team at ABS checked the list I was given and showed me what they thought didn't need fixing as well.

Read more

Brad, Mitsubishi Outlander

SVM Automotive

EPPING
star star star star star

LATEST REVIEW

See all
star star star star_border star_border

"Expected a little more for the price."

Ted, Mazda 3

Rapid Tune Epping

EPPING
star star star star star_half

LATEST REVIEW

See all
star star star star star

Customer service was fantastic and the way the worked out a plan to squeeze me i...

Customer service was fantastic and the way the worked out a plan to squeeze me in at such a busy time of year was greatly appreciated. Will definitely be my mechanic of choice in the future.

Read more

Joel, Jeep Wrangler

J Star Automotive

DIAMOND CREEK
star star star star star_half

LATEST REVIEW

See all
star star star star star_border

80000 km book service Nissan Xtrail TL diesel. This is a major service priced at...

80000 km book service Nissan Xtrail TL diesel. This is a major service priced at approx. $840.00 by Nissan dealerships. Worked out about the same as genuine Nissan parts were used but much closer to home than the nearest Nissan dealership. The garage had the vehicle all day probably to get the parts in, but because it was reasonably close to home it wasn't a problem.

Read more

Jack, Nissan X-Trail

Garage Full Throttle

CAMPBELLFIELD
star star star star star_half

LATEST REVIEW

See all
star star star star star

"Very professional and friendly would recommend to other people to go there"

Brent, Holden Commodore

Kings Autocare Pty Ltd

COOLAROO
star star star star star

LATEST REVIEW

See all
star star star star star

"Good service...friendly."

Adam, Toyota Camry

Ultra Tune Diamond Creek

DIAMOND CREEK
star star star star star

LATEST REVIEW

See all
star star star star star

Ultra Tune Diamond Creek provided me with friendly and professional service. Ce...

Ultra Tune Diamond Creek provided me with friendly and professional service. Certainly one of my better car-servicing experiences! Will definitely return for future auto needs.

Read more

Andrea, Hyundai Getz

Supertech Automotive Repairs

THOMASTOWN
star star star star star

LATEST REVIEW

See all
star star star star star

Friendly and excellent service. I would certainly go back and happy to recommend...

Friendly and excellent service. I would certainly go back and happy to recommend to my friends

Read more

karen, Volkswagen Golf V

Westmeadows Service Centre

WESTMEADOWS
star star star star star

LATEST REVIEW

See all
star star star star star

Westmeadows Service Centre is the best place for your car. Great customer servic...

Westmeadows Service Centre is the best place for your car. Great customer service. No wating and the mechanics are always happy to help. No matter how busy they are, they always keep smiling! Thank you to all the professional mechanics for their services for many years. 😀

Read more

Mina, Holden Barina

SNG Automotive Pty Ltd

THOMASTOWN
star star star star star

LATEST REVIEW

See all
star star star star star

You guys provide professional service. I am thankful for your right advice for m...

You guys provide professional service. I am thankful for your right advice for my car . Easy to get appointment and job well done. I am suggesting your services to my mates. Cheers !

Read more

Sam, Holden Cruze

Rapid Tune Greensborough

GREENSBOROUGH
star star star star star_half

LATEST REVIEW

See all
star star star star star_border

"Shane was really good. Everything was on time and communicated very well.."

Hisham, Jeep Grand Cherokee

One Stop Tyres

BRIAR HILL
star star star star star

LATEST REVIEW

See all
star star star star star

"Car's going great!"

Tim, Peugeot 307

ABS Eltham

ELTHAM
star star star star star_half

LATEST REVIEW

See all
star star star star star

The team at ABS Eltham, were very helpful, knowledgable, punctual and efficient....

The team at ABS Eltham, were very helpful, knowledgable, punctual and efficient. I will be back again.

Read more

Andrew, Jeep Grand Cherokee

Autotest Service Centre

ELTHAM
star star star star star

LATEST REVIEW

See all
star star star star star

Charlie and his team at AutoTest look after both our cars. You pay a fraction mo...

Charlie and his team at AutoTest look after both our cars. You pay a fraction more for a quality service

Read more

Chris, Mitsubishi Outlander

Goodyear Autocare Glenroy

GLENROY
star star star star star

LATEST REVIEW

See all
star star star star star

"Communicated clearly what was going on at all times."

Rory, Mazda 323

The Corner Garage

RESERVOIR
star star star star star_half

LATEST REVIEW

See all
star star star star star

"Friendly and informative staff. I will be retuning. Reasonable prices also."

Carli, Toyota Yaris

Custom Body & Automotive

RESERVOIR
star star star star star_half

LATEST REVIEW

See all
star star star star star

"Took the time to explain things in detail, affordable and friendly."

Jodie, Suzuki Alto

Moving Motors Pty Ltd

TULLAMARINE
star star star star star

LATEST REVIEW

See all
star star star star star

"Good job, exactly how they promised to be"

Gregor, MAZDA CX7

Thien An Automotive

COBURG NORTH
star star star star star

LATEST REVIEW

See all
star star star star star

"Kim went above and beyond his duty, I was very pleased with the service."

Jamie, Kia Rio

Northern Automotive Heidelberg

HEIDELBERG WEST
star star star star star

LATEST REVIEW

See all
star star star star star

Great experience. Highly recommend. Honest and very reasonably priced and most i...

Great experience. Highly recommend. Honest and very reasonably priced and most importantly very time efficient with service and repairs. I will definitely be returning here from now on.

Read more

Carla, Honda Jazz

* Minimum service amounts apply

ABS Heidelberg

HEIDELBERG WEST
star star star star star_border

LATEST REVIEW

See all
star star star star star_border

"fast service got my car back around 12 oclock"

Michael, Toyota Aurion

Goodyear Autocare Airport West

AIRPORT WEST
star star star star star

LATEST REVIEW

See all
star star star star star

Received call advising of any extra works required in addition to logbook servic...

Received call advising of any extra works required in addition to logbook service & requirements explained in detail. Vacuumed my vehicle & placed a deodoriser in the car at no charge.....nice touch!

Read more

Rachel, Mazda CX-5

Coburg Tyres & Auto Service

COBURG NORTH
star star star star_border star_border

LATEST REVIEW

See all
star star star star star

"Lovely service. Fantastic price!!!"

Leana, Ford Fiesta

Sydney Rd Auto Repairs

COBURG NORTH
star star star star star

LATEST REVIEW

See all
star star star star star

Very friendly staff and fast service. Even gave me a discount as it was my birth...

Very friendly staff and fast service. Even gave me a discount as it was my birthday. I will definitely use them again

Read more

Nickee, Volkswagen Transporter T4

Seal Motors

AIRPORT WEST
star star star star star

LATEST REVIEW

See all
star star star star star

Not a Melbournite.... staying down here for family reasons.... car overdue for a...

Not a Melbournite.... staying down here for family reasons.... car overdue for a service. Paul provided excellent service and showed great, old fashioned courtesy. Couldn't be happier! Will definitely come back again for future services. Great customer service and follow up. Thank you. Lois

Read more

Lois, Audi Q5

Autolube

airport_shuttle Mobile Mechanic

star star star star star

Safe Lube Mobile Mechanics

airport_shuttle Mobile Mechanic

star star star star star

LATEST REVIEW

See all
star star star star star

Good service, mechanic was on time, professional, informative and seemed genuine...

Good service, mechanic was on time, professional, informative and seemed genuine and honest which is what you want from a mechanic. Got the job done in the advised price. Happy with the service and will use this mechanic next time.

Read more

Laura, Holden Captiva

SVM Automotive Mobile

airport_shuttle Mobile Mechanic

star star star star star

LATEST REVIEW

See all
star star star star star

"Top bloke"

Sharon, Peugeot 308 CC

Car Club Mobile Mechanic

airport_shuttle Mobile Mechanic

star star star star star

LATEST REVIEW

See all
star star star star star

Easy to book, prompt communication from mechanic and friendly service. All arou...

Easy to book, prompt communication from mechanic and friendly service. All around good value.

Read more

Colin, HONDA ACCORD

Book trusted and local mechanics with AutoGuru.

You don’t need to call all the mechanics in Murray to find the best quote – we do it for you! We have an easy to use database of Hartwood mechanics & car services waiting to offer you the best deal. Just enter a couple of details, choose from the list of fixed quotes and book!

When you search for a mechanic in Hartwood, we find the best results locally and around Murray for your location and vehicle. That means less work for you, without missing the best deals. Results shown are for the same scheduled service tasks, just parts and labour costs that vary from mechanic to mechanic.

Whether you have a small daily driver a prime mover, or anything in between, we have the local Hartwood mechanic that will suit your needs and budget. If you need a logbook service, a tune up, a new motor or a rear-view mirror repair, you’ll find the best price right here on AutoGuru.

Why not have a mobile mechanic come to your home to complete your next service. Carry on with your day while a mobile mechanic carries out the service at a convenient location. Your day isn't interrupted, so you can carry on with the important things in life.

Find trusted mechanics that are open on Saturday. Whatever your budget is - we've teamed up with ZipPay to offer you flexible, interest free payments. Don't let life get in the way of your car. book your car service or repair now!

Questions? Speak with a Service Advisor
1300 655 661