Frequently Asked Questions

Is the price quoted, the price I will pay?

Yes, the price quoted is the price you’ll pay. You won’t pay a cent more and you’ll get exactly what’s listed in the inclusions.

And don’t worry, if there’s any additional work required, the mechanic will contact you and get your consent prior to starting.

Can I change my service date?

Sure, we get that things pop up. Just call our friendly team on 1300 655 661 and we’ll happily reschedule your booking.

There's no fee to reschedule your booking, however, if you’ve prepaid upfront on credit card, PayPal or ZipPay and wish to cancel your booking altogether, you will be refunded the original booking fee paid, minus a $20 cancellation fee.

Should you fail to show up at the time and place arranged with the Workshop without canceling in advance, you will forfeit the entire prepaid amount.

For full details see https://www.autoguru.com.au/terms#refunds

Does the price include parts and labour?

Yes, all our pricing includes parts, labour and GST.

Is there a loan car available?

Some of our workshops do offer a loan car and/or a drop off/pick up service (up to 5km from the workshop).

If the workshop is a Preferred Partner, these extras will be listed on the right hand side, underneath their pricing.

If the workshop is not a Preferred Partner, click the ‘Book Now’ button and then click the ‘Add a Roadworthy, Pink Slip or other common tasks’ text underneath the inclusions box at the top of the page.

Any additional services offered by the workshop will be included in this section.

What's the difference between a basic service and a logbook service?

A basic service includes engine oil and engine oil filter change, as well as a general safety inspection and inspection of all fluids.

If minor quantities of fluids are required, the mechanic will top these up.

A logbook service is a series of scheduled tasks recommended by the vehicle manufacturer at certain time intervals. Every logbook service is different. See “What’s Included In My Service”.

Will the mechanic stamp my logbook?

Absolutely, the mechanic will sign and stamp your logbook to meet manufacturer requirements.

They will sign off each task as it’s finished, and only stamp your logbook once all tasks specified by the manufacturer have been completed.

Will my warranty be affected if I book with one of your mechanics rather than the dealership?

The Australian Competition & Consumer Commission (ACCC) states that any certified mechanical workshop or mobile mechanic is indeed qualified to carry out logbook servicing as per manufacturer’s specifications, without voiding your New Car Warranty.

Our mechanics are able to carry out logbook servicing, according to the manufacturer’s specifications, using quality parts and lubricants.

The mechanic will sign off each item and stamp your logbook once all tasks are completed and your warranty will remain intact.

Where can I find the inclusions for my service?

Once you’ve typed in all your details and submitted the quote request form, you’ll see a list of suitable mechanics in your area and their costs to carry out your car service.

You can view all the inclusions for your service by clicking the blue 'Service Inclusions' button at the top of the page.

Can the mechanic come to me?

Yes! Our network of mobile mechanics can come to your home or workplace to carry out vehicle inspections, car servicing and some minor repairs.

Go through the search process and when you come to the page listing mechanics in your area, mobile mechanics in your area will be listed along with workshops.

Can I get quotes for repairs and inspections?

You sure can! Simply hit the “Repair” button under the ‘Great, what can we quote you for?’ section of the form and a bunch of common repairs tasks will come up automatically for you to select.

You can also type your specific repair issue into the blank search box and our system will bring up any related tasks.

If your particular repair or inspection task isn’t listed under the common items tabs, click the ‘No match? Add comment’ button and type your issue in the “Describe what you need” box at the bottom of the section.

Should you have more than one repair or inspection task to quote, you can add more tasks by clicking the +Repair or +Inspection tabs.

What are my payment options?

Booking through AutoGuru gives you access to three payment options:

1. Pay upfront using your credit card or PayPal;
2. Create a reusable, interest-free ZipPay account to pay now and make easy weekly or monthly payments over time; or
3. Pay the workshop once your car service and/or repairs have been completed.

Cancellation fees apply. For full Terms & Conditions visit https://www.autoguru.com.au/terms

What’s included in my service?

Once you’ve typed in all your details and submitted the quote request form, you’ll see a list of trusted mechanics in your area and their costs to carry out your car service.

You can view all the inclusions for your service by clicking the blue 'What's included?' text at the top of the page. It’s just under the three black boxes.

Otto

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ABS Shepparton

SHEPPARTON CBD
star star star star star_half

LATEST REVIEW

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star star star star star_border

It was okay. It wasn’t bad or anything, they couldn’t get to one of the filters,...

It was okay. It wasn’t bad or anything, they couldn’t get to one of the filters, but didn’t charge me for it.

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Peta, Ford Fiesta

MRT Automotive

MOAMA
star star star star star

LATEST REVIEW

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star star star star star

Great service, friendly and informative. Would recommend to anyone needing a fas...

Great service, friendly and informative. Would recommend to anyone needing a fast, thorough car service.

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Craig, TOYOTA RAV4

Echuca Performance

ECHUCA CBD
star star star star star_border

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star star star star star

The motor mechanic asked if I had any conerns n followed the one. He reported hi...

The motor mechanic asked if I had any conerns n followed the one. He reported his concerns to me for review. Very professional service done according to service guidelines.

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Heather, Toyota Corolla

No deposit & interest free

BOOK NOW, PAY LATER

Other mechanics in Murray

ABS Albury

LAVINGTON
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Very friendly staff, log book service completed without any issues. Would recomm...

Very friendly staff, log book service completed without any issues. Would recommend and use again.

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Liz, Jeep Grand Cherokee

ABS Wodonga

WODONGA CBD
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Excellent work and great service, I will be going to them again for my next serv...

Excellent work and great service, I will be going to them again for my next service

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Lia, Mazda CX-5

King Bear Auto

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It was great! Friendly, did what they said they would do and my car was finished...

It was great! Friendly, did what they said they would do and my car was finished at the time I requested. This is the first place that has taken the time to explain everything to me about the work they have done and future work that will be required. Will definitely go back 👌

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Sally, BMW 3 Series

NRMA Car Servicing Wagga Wagga

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"Very nice place, service was done professionally and within time constraints."

Aaron, Nissan Pulsar

Bendigo Complete Auto Care

IRONBARK
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So quick and easy...from the initial search on Sunday to confirmation of booking...

So quick and easy...from the initial search on Sunday to confirmation of booking being logged took minutes. Confirmation of booking from the service provider of my choice came to me early on Monday - too easy!

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Anton, Volkswagen Tiguan

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WAGGA WAGGA CBD
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Super easy, friendly, call you if theres extras great service and price all roun...

Super easy, friendly, call you if theres extras great service and price all round.

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Simmone, Holden Commodore

Charge Less Autos

KANGAROO FLAT
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They where friendly helpful didn't do anything without asking. Will go back for ...

They where friendly helpful didn't do anything without asking. Will go back for sure. Highly recommended

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Catherine, Mitsubishi ASX

Anands Autos

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"Amazing work."

Roshan, Toyota Yaris

Garage Apex

EPPING
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"My experience was great....Ken was very informative and great mechanic"

Shirshik, Holden Jackaroo

J Star Automotive

DIAMOND CREEK
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80000 km book service Nissan Xtrail TL diesel. This is a major service priced at...

80000 km book service Nissan Xtrail TL diesel. This is a major service priced at approx. $840.00 by Nissan dealerships. Worked out about the same as genuine Nissan parts were used but much closer to home than the nearest Nissan dealership. The garage had the vehicle all day probably to get the parts in, but because it was reasonably close to home it wasn't a problem.

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Jack, Nissan X-Trail

Midas Sunbury

SUNBURY
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The guys were nice enough to drive me home then pick me up when my car was ready...

The guys were nice enough to drive me home then pick me up when my car was ready. Good friendly service!

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Terri, Holden Trax

ABS Epping

EPPING
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I didn’t had to tell them what to do, They knew what was to be done. Perfect ser...

I didn’t had to tell them what to do, They knew what was to be done. Perfect servicing experience , I am fully satisfied.

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Sunil, Toyota Corolla

Tyreforce

CAMPBELLFIELD
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Good service, rang me within 3 hours to say it was ready for collection. Would c...

Good service, rang me within 3 hours to say it was ready for collection. Would come again.

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Erin, Kia Rio

SVM Automotive

EPPING
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"Good service. Very helpful"

Fadi, Jeep Wrangler

* Minimum service amounts apply

Satguru Motors

CAMPBELLFIELD
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I find the Service good, staff ate very friendly and accommodating. I a.m defini...

I find the Service good, staff ate very friendly and accommodating. I a.m definitely going back to my next CAR Service. Keep it UP.

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Josephine, Mazda 6

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Very good mechanic, customer service is amazing,Would definitely recommend it to...

Very good mechanic, customer service is amazing,Would definitely recommend it to anyone

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Nash, Holden Calais

Ultra Tune Diamond Creek

DIAMOND CREEK
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Ultra Tune Diamond Creek provided me with friendly and professional service. Ce...

Ultra Tune Diamond Creek provided me with friendly and professional service. Certainly one of my better car-servicing experiences! Will definitely return for future auto needs.

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Andrea, Hyundai Getz

Garage Full Throttle

CAMPBELLFIELD
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"Service was done quickly and efficiently"

Hardy, Honda Jazz

Kings Autocare Pty Ltd

COOLAROO
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"Good service...friendly."

Adam, Toyota Camry

Supertech Automotive Repairs

THOMASTOWN
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"Very good customer service!!!I will go back soon"

Daniel, Peugeot 206 CC

Rapid Tune Greensborough

GREENSBOROUGH
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"Shane was really good. Everything was on time and communicated very well.."

Hisham, Jeep Grand Cherokee

SNG Automotive Pty Ltd

THOMASTOWN
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Garry & Singh were absolutely lovely. Great mechanic, trustworthy and reliable ...

Garry & Singh were absolutely lovely. Great mechanic, trustworthy and reliable people. They took time to explain you everything. Good price. 1st and amazing experience at SNG Automotive. Thank you.

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Thibault, Mazda E Series

One Stop Tyres

BRIAR HILL
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"Car's going great!"

Tim, Peugeot 307

ABS Eltham

ELTHAM
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Great service, friendly staff, reasonable prices. I especially appreciated the p...

Great service, friendly staff, reasonable prices. I especially appreciated the pick up and return service they offer.

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Nick, Audi A7

Autotest Service Centre

ELTHAM
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"Great service, kept me up to date with calls so there were no surprises."

Chris, Jeep Cherokee

Westmeadows Service Centre

WESTMEADOWS
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Westmeadows Service Centre is the best place for your car. Great customer servic...

Westmeadows Service Centre is the best place for your car. Great customer service. No wating and the mechanics are always happy to help. No matter how busy they are, they always keep smiling! Thank you to all the professional mechanics for their services for many years. 😀

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Mina, Holden Barina

Yarra Valley Autocare

LILYDALE
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Great mechanic. Fast, friendly and efficient service. Honest and very competitiv...

Great mechanic. Fast, friendly and efficient service. Honest and very competitive pricing. Will be taking our cars here in future.

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Sarah, Subaru Liberty

Lilydale Service Centre

LILYDALE
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"Very happy customer"

Lee, Mitsubishi Pajero

Rapid Tune Lilydale

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Workshop & front office very clean & tidy. Friendly helpful service face to face...

Workshop & front office very clean & tidy. Friendly helpful service face to face. Great price & lovely to have my car washed too. Highly recommend.

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Steph, Toyota Kluger

Can Do 4x4

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"fantastic!"

Clint, Mitsubishi Triton

Bridgestone Select Chirnside Park

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Service carried out as per manufacturers handbook, I'm happy with the service re...

Service carried out as per manufacturers handbook, I'm happy with the service received.

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Edward, HOLDEN COMMODORE

The Corner Garage

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The Corner Garage has to be the best mechanics out there. Best ever experience. ...

The Corner Garage has to be the best mechanics out there. Best ever experience. Gabriel is the most honest mechanic you'll ever meet. A real down to earth guy. Very Professional and well priced. I've already recommended The Corner Garage to family and friends. 10/10

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Frank, Mitsubishi Express Van

Goodyear Autocare Glenroy

GLENROY
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"Communicated clearly what was going on at all times."

Rory, Mazda 323

Northern Automotive Heidelberg

HEIDELBERG WEST
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Close by, tidy, professional, friendly, timely,and contacted me as soon as the c...

Close by, tidy, professional, friendly, timely,and contacted me as soon as the car was ready. I have subsequently booked my other car in. Very pleased with the whole experience.

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Lia, Ford Escape

* Minimum service amounts apply

ABS Heidelberg

HEIDELBERG WEST
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A good team of mechanics who know what they are doing and recommend anything tha...

A good team of mechanics who know what they are doing and recommend anything that needs to be repaired. When the car came back it drove well and that is all you can ask for.

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David, TOYOTA CAMRY

Custom Body & Automotive

RESERVOIR
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Honest and experienced mechanics. No issues whatsoever, Will be returning for my...

Honest and experienced mechanics. No issues whatsoever, Will be returning for my next service. Highly recommend.

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Kevin, Volkswagen Golf VI

Autolube

airport_shuttle Mobile Mechanic

star star star star star

Safe Lube Mobile Mechanics

airport_shuttle Mobile Mechanic

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Quick, efficient, polite. Carried out a rear brake service. Pricing way below th...

Quick, efficient, polite. Carried out a rear brake service. Pricing way below the dealership.

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Brendan, Volkswagen Touareg

SVM Automotive Mobile

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"Top bloke"

Sharon, Peugeot 308 CC

Car Club Mobile Mechanic

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Very smooth. Very convenient. I was able to get the car serviced without leaving...

Very smooth. Very convenient. I was able to get the car serviced without leaving my office.

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Mark, MITSUBISHI OUTLANDER

Book trusted and local mechanics with AutoGuru.

You don’t need to call all the mechanics in Murray to find the best quote – we do it for you! We have an easy to use database of Finley mechanics & car services waiting to offer you the best deal. Just enter a couple of details, choose from the list of fixed quotes and book!

AutoGuru offer a quick and simple method of finding mechanics across Murray and in the Finley area. No matter your location or budget, we have the mechanic you need for your repair or service needs. Our instant online quotes allow you to compare parts and labour costs at a fixed price – all you need to do then is book it in!

AutoGuru is Murray’s best choice for finding quality mechanics at excellent, fixed prices. If you need to service or repair your vehicle, you’ll find a mechanic to service all makes and models in Finley.

Do you know your car is due for a service or repair but just can't find the time to book in with a mechanic? AutoGuru allows you to get upfront quotes from local mobile mechanics in Finley. With an average star rating of from genuine customer reviews, you can make a decision based on others experiences.

Find trusted mechanics that are open on Saturday. Whatever your budget is - we've teamed up with ZipPay to offer you flexible, interest free payments. Don't let life get in the way of your car. book your car service or repair now!

Questions? Speak with a Service Advisor
1300 655 661