Frequently Asked Questions

Is the price quoted, the price I will pay?

Yes, the price quoted is the price you’ll pay. You won’t pay a cent more and you’ll get exactly what’s listed in the inclusions.

And don’t worry, if there’s any additional work required, the mechanic will contact you and get your consent prior to starting.

Can I change my service date?

Sure, we get that things pop up. Just call our friendly team on 1300 655 661 and we’ll happily reschedule your booking.

There's no fee to reschedule your booking, however, if you’ve prepaid upfront on credit card, PayPal or ZipPay and wish to cancel your booking altogether, you will be refunded the original booking fee paid, minus a $20 cancellation fee.

Should you fail to show up at the time and place arranged with the Workshop without canceling in advance, you will forfeit the entire prepaid amount.

For full details see https://www.autoguru.com.au/terms#refunds

Does the price include parts and labour?

Yes, all our pricing includes parts, labour and GST.

Is there a loan car available?

Some of our workshops do offer a loan car and/or a drop off/pick up service (up to 5km from the workshop).

If the workshop is a Preferred Partner, these extras will be listed on the right hand side, underneath their pricing.

If the workshop is not a Preferred Partner, click the ‘Book Now’ button and then click the ‘Add a Roadworthy, Pink Slip or other common tasks’ text underneath the inclusions box at the top of the page.

Any additional services offered by the workshop will be included in this section.

What's the difference between a basic service and a logbook service?

A basic service includes engine oil and engine oil filter change, as well as a general safety inspection and inspection of all fluids.

If minor quantities of fluids are required, the mechanic will top these up.

A logbook service is a series of scheduled tasks recommended by the vehicle manufacturer at certain time intervals. Every logbook service is different. See “What’s Included In My Service”.

Will the mechanic stamp my logbook?

Absolutely, the mechanic will sign and stamp your logbook to meet manufacturer requirements.

They will sign off each task as it’s finished, and only stamp your logbook once all tasks specified by the manufacturer have been completed.

Will my warranty be affected if I book with one of your mechanics rather than the dealership?

The Australian Competition & Consumer Commission (ACCC) states that any certified mechanical workshop or mobile mechanic is indeed qualified to carry out logbook servicing as per manufacturer’s specifications, without voiding your New Car Warranty.

Our mechanics are able to carry out logbook servicing, according to the manufacturer’s specifications, using quality parts and lubricants.

The mechanic will sign off each item and stamp your logbook once all tasks are completed and your warranty will remain intact.

Where can I find the inclusions for my service?

Once you’ve typed in all your details and submitted the quote request form, you’ll see a list of suitable mechanics in your area and their costs to carry out your car service.

You can view all the inclusions for your service by clicking the blue 'Service Inclusions' button at the top of the page.

Can the mechanic come to me?

Yes! Our network of mobile mechanics can come to your home or workplace to carry out vehicle inspections, car servicing and some minor repairs.

Go through the search process and when you come to the page listing mechanics in your area, mobile mechanics in your area will be listed along with workshops.

Can I get quotes for repairs and inspections?

You sure can! Simply hit the “Repair” button under the ‘Great, what can we quote you for?’ section of the form and a bunch of common repairs tasks will come up automatically for you to select.

You can also type your specific repair issue into the blank search box and our system will bring up any related tasks.

If your particular repair or inspection task isn’t listed under the common items tabs, click the ‘No match? Add comment’ button and type your issue in the “Describe what you need” box at the bottom of the section.

Should you have more than one repair or inspection task to quote, you can add more tasks by clicking the +Repair or +Inspection tabs.

What are my payment options?

Booking through AutoGuru gives you access to three payment options:

1. Pay upfront using your credit card or PayPal;
2. Create a reusable, interest-free ZipPay account to pay now and make easy weekly or monthly payments over time; or
3. Pay the workshop once your car service and/or repairs have been completed.

Cancellation fees apply. For full Terms & Conditions visit https://www.autoguru.com.au/terms

What’s included in my service?

Once you’ve typed in all your details and submitted the quote request form, you’ll see a list of trusted mechanics in your area and their costs to carry out your car service.

You can view all the inclusions for your service by clicking the blue 'What's included?' text at the top of the page. It’s just under the three black boxes.

Otto

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NRMA Car Servicing Wagga Wagga

WAGGA WAGGA CBD
star star star star star_half

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The service was amazing. We had phoned the day before not expecting to get our c...

The service was amazing. We had phoned the day before not expecting to get our car in however Mick at nrma was fantastic and the workshop boys had our car ready in no time. Thankyou guys we will be back

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Siggy, Holden Colorado

SWIFT Service Centre

WAGGA WAGGA CBD
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Swift Service Centre are exactly that! They could add....polite, clean, thorough...

Swift Service Centre are exactly that! They could add....polite, clean, thorough, informative etc. Highly recommended and will be our family mechanic from now on.

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Robert, Suzuki Swift

ABS Albury

LAVINGTON
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Very friendly staff, log book service completed without any issues. Would recomm...

Very friendly staff, log book service completed without any issues. Would recommend and use again.

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Liz, Jeep Grand Cherokee

ABS Wodonga

WODONGA CBD
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The staff were very friendly and professional. They did a great job in a small ...

The staff were very friendly and professional. They did a great job in a small time frame. Definitely would recommend them to everyone

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David, Kia Rio

NRMA Car Servicing Tuggeranong

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First time i had a car serviced by NRMA - good experience and i will go back. Su...

First time i had a car serviced by NRMA - good experience and i will go back. Substantially cheaper than the dealer.

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Raj, Peugeot 208

Ultra Tune Tuggeranong

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"Excellent service."

Rina, Mercedes-Benz SLK

No deposit & interest free

BOOK NOW, PAY LATER

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Ultra Tune Phillip

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Overall the process from booking via fixed priced car service through to the ser...

Overall the process from booking via fixed priced car service through to the servicing of my car was smooth. I did appreciate the ability to evaluate costs, locations, opening times on the one interface before booking. Staff at Phillip ACT were great and finished the service within a 2 and half hours.

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Will, HOLDEN CRUZE

The Car Doctor

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Felt very comfortable with Greg the mechanic. They organised pick up and drop of...

Felt very comfortable with Greg the mechanic. They organised pick up and drop off which was super helpful. Will definitely return.

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Carco Exhaust & Automotive

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My vehicle was booked for a 60,000 logbook service, however I strongly suspect t...

My vehicle was booked for a 60,000 logbook service, however I strongly suspect that many, if any checks were NOT carried out. I base this opinion on the fact that the rubber wiper blade at rear was missing and was not commented on, neither was the fact that both front and rear brakes are getting low. I expected a written report indicating what needed attention, as I have always had from other workshops. Needless to say that I won't be using this workshop again.

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Lindsay, Hyundai Santa Fe

Ultra Tune Belconnen

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"Ultra Tune Belconnen did a great job. Timely, and very helpfulful. Cheers"

Steve, Mitsubishi Lancer

Goodyear Autocare Fyshwick

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5 stars as always. Can trust these guys to always be straight when it comes to g...

5 stars as always. Can trust these guys to always be straight when it comes to giving you a breakdown of what repairs are required and when.

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Damian, Ford Focus

Ultra Tune Fyshwick

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"Great service"

Joel, Nissan Navara

ABS Molonglo

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Tony, VOLKSWAGEN TIGUAN

5A Mechanical Repair

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The team were amazingly helpful and explained all of the work, while also provid...

The team were amazingly helpful and explained all of the work, while also providing practical options

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Antony, Mitsubishi Lancer

GenTech Automotive & Performance Centre

MITCHELL
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Marcus and the team were great to deal with. He ordered parts for a great price,...

Marcus and the team were great to deal with. He ordered parts for a great price, fitted them and even called to let me know that I'd be making a bad call installing some parts that I'd supplied as the existing ones were a better overall part. Price was extremely reasonable. I'll definitely be heading back to Gentech.

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Greg, Nissan Pathfinder

* Minimum service amounts apply

Automotive Computer Diagnostic Centre (ACDC) P/L

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I dont really understand that much about cars and the people there worked really...

I dont really understand that much about cars and the people there worked really hard to make sure I knew what i needed done with my car and that i was comfortable with all of the decisions and costs! they also encouraged me to return with discounts on return customers!

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Jennifer, BMW 318i

N & D Auto Services Pty Ltd

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"Car returned promptly - All works performed as indicated. Friendly staff."

Van, Mazda 2

Paul Whyte Automotive

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"Very happy with quick professional service at the right price."

Anna, Kia Sorento

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"Friendly and fast. Price as quoted."

Ben, Mitsubishi Outlander

Mechanika Motors

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After my initial apprehension, as I drove into a heavy vehicle repair area, I fo...

After my initial apprehension, as I drove into a heavy vehicle repair area, I found the Mechanika Motors experience very professional. I dropped my car off. I was taken to work immediately. My car was ready at the time I was advised. The staff were pleasant. The work was itemised and was matched to the work to be done in the Holden Service booklet. All in all a very pleasant experience.

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ABS Shepparton

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My experience was great. Initially there was a mix up with my booking, howev...

My experience was great. Initially there was a mix up with my booking, however the guys at ABS were very helpful, and more than willing to help out. As of the quality of the service, currently my is running beautifully without any issue, which is a testament to the service provided by ABS.

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Craig, TOYOTA RAV4

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"Great to have pick up service. Very reasonable rates."

Heather, Toyota Corolla

Crofty's Auto & Tyres

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"Promptly greeted on arrival. Phoned when car ready. All good."

Pete, Volvo C30

Creighton's TJM

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$100 cheaper than a factory service and they identified the need for diff oil ch...

$100 cheaper than a factory service and they identified the need for diff oil change ahead of schedule.

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Scott, Jeep Grand Cherokee

Innovate Performance

MORWELL
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Staff were very friendly & informative & drove me to & from the local shopping c...

Staff were very friendly & informative & drove me to & from the local shopping centre while my car was being serviced.

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Dianne, HOLDEN COMMODORE

ABS Morwell

MORWELL
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A1 Mechanical & Exhaust

ORANGE
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The mechanic was helpful, efficient and very friendly. He not only made the exp...

The mechanic was helpful, efficient and very friendly. He not only made the experience painless but also outmatched my expectations.

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Fabienne, Toyota Camry

J Smith Motors

MORWELL
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First time using J.Smith motors and i couldn't speak highly enough of them. Fast...

First time using J.Smith motors and i couldn't speak highly enough of them. Fast reliable service, lovely staff and so affordable!

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Shannon, Ssangyong Korando

Westend Auto Repairs

BATHURST
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"Excellent work , very happy & will be back"

Sally, Nissan Murano

Yarra Valley Autocare

LILYDALE
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Great mechanic. Fast, friendly and efficient service. Honest and very competitiv...

Great mechanic. Fast, friendly and efficient service. Honest and very competitive pricing. Will be taking our cars here in future.

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Sarah, Subaru Liberty

Rapid Tune Lilydale

LILYDALE
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Workshop & front office very clean & tidy. Friendly helpful service face to face...

Workshop & front office very clean & tidy. Friendly helpful service face to face. Great price & lovely to have my car washed too. Highly recommend.

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Steph, Toyota Kluger

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Louise, Holden Cruze

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Lee, Mitsubishi Pajero

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"fantastic!"

Clint, Mitsubishi Triton

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"Great customer service, quick and efficient car servicing!"

Brienna, Ford Fiesta

Ultra Tune Albion Park

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From online to completion this was terrific. Easy online appointments and great ...

From online to completion this was terrific. Easy online appointments and great service. Highly recommend

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Ian, Hyundai Santa Fe

Cougar Automotive

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"Service done on time and good feed back on overall condition of vehicle."

Barry, MITSUBISHI PAJERO

Bridgestone Select Chirnside Park

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Service carried out as per manufacturers handbook, I'm happy with the service re...

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Edward, HOLDEN COMMODORE

J Star Automotive

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80000 km book service Nissan Xtrail TL diesel. This is a major service priced at...

80000 km book service Nissan Xtrail TL diesel. This is a major service priced at approx. $840.00 by Nissan dealerships. Worked out about the same as genuine Nissan parts were used but much closer to home than the nearest Nissan dealership. The garage had the vehicle all day probably to get the parts in, but because it was reasonably close to home it wasn't a problem.

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Jack, Nissan X-Trail

Goodyear Autocare Croydon

CROYDON
star star star star star_half

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Service and wheel alignment was carried out as agreed. Some extra work (which I ...

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John, Ford Courier

Book trusted and local mechanics with AutoGuru.

AutoGuru makes it so easy to find Coppabella mechanics & car services! Our vehicle experts from all over Murray are waiting to offer you the best prices for the best service. Just enter a few details, submit, then you’ll be presented with a list of Coppabella professionals and their fixed price quotes. So easy!

AutoGuru allows you to compare the same service tasks, costs for parts and labour and location between mechanics in the Coppabella area. Fixed upfront pricing means no hidden extras or nasty surprises. Wherever you are in Murray, we’ll find you the best mechanic for the job.

You’ll find trusted Coppabella mechanics fast at AutoGuru. Whether you need a logbook service, a tune up, a wheel alignment or a repair, we have the mechanic that can work on your make and model of car for a fixed, upfront price.

Do you know your car is due for a service or repair but just can't find the time to book in with a mechanic? AutoGuru allows you to get upfront quotes from local mobile mechanics in Coppabella. With an average star rating of from genuine customer reviews, you can make a decision based on others experiences.

Find trusted mechanics that are open on Saturday. Whatever your budget is - we've teamed up with ZipPay to offer you flexible, interest free payments. Don't let life get in the way of your car. book your car service or repair now!

Questions? Speak with a Service Advisor
1300 655 661