Frequently Asked Questions

Is the price quoted, the price I will pay?

Yes, the price quoted is the price you’ll pay. You won’t pay a cent more and you’ll get exactly what’s listed in the inclusions.

And don’t worry, if there’s any additional work required, the mechanic will contact you and get your consent prior to starting.

Can I change my service date?

Sure, we get that things pop up. Just call our friendly team on 1300 655 661 and we’ll happily reschedule your booking.

There's no fee to reschedule your booking, however, if you’ve prepaid upfront on credit card, PayPal or ZipPay and wish to cancel your booking altogether, you will be refunded the original booking fee paid, minus a $20 cancellation fee.

Should you fail to show up at the time and place arranged with the Workshop without canceling in advance, you will forfeit the entire prepaid amount.

For full details see https://www.autoguru.com.au/terms#refunds

Does the price include parts and labour?

Yes, all our pricing includes parts, labour and GST.

Is there a loan car available?

Some of our workshops do offer a loan car and/or a drop off/pick up service (up to 5km from the workshop).

If the workshop is a Preferred Partner, these extras will be listed on the right hand side, underneath their pricing.

If the workshop is not a Preferred Partner, click the ‘Book Now’ button and then click the ‘Add a Roadworthy, Pink Slip or other common tasks’ text underneath the inclusions box at the top of the page.

Any additional services offered by the workshop will be included in this section.

What's the difference between a basic service and a logbook service?

A basic service includes engine oil and engine oil filter change, as well as a general safety inspection and inspection of all fluids.

If minor quantities of fluids are required, the mechanic will top these up.

A logbook service is a series of scheduled tasks recommended by the vehicle manufacturer at certain time intervals. Every logbook service is different. See “What’s Included In My Service”.

Will the mechanic stamp my logbook?

Absolutely, the mechanic will sign and stamp your logbook to meet manufacturer requirements.

They will sign off each task as it’s finished, and only stamp your logbook once all tasks specified by the manufacturer have been completed.

Will my warranty be affected if I book with one of your mechanics rather than the dealership?

The Australian Competition & Consumer Commission (ACCC) states that any certified mechanical workshop or mobile mechanic is indeed qualified to carry out logbook servicing as per manufacturer’s specifications, without voiding your New Car Warranty.

Our mechanics are able to carry out logbook servicing, according to the manufacturer’s specifications, using quality parts and lubricants.

The mechanic will sign off each item and stamp your logbook once all tasks are completed and your warranty will remain intact.

Where can I find the inclusions for my service?

Once you’ve typed in all your details and submitted the quote request form, you’ll see a list of suitable mechanics in your area and their costs to carry out your car service.

You can view all the inclusions for your service by clicking the blue 'Service Inclusions' button at the top of the page.

Can the mechanic come to me?

Yes! Our network of mobile mechanics can come to your home or workplace to carry out vehicle inspections, car servicing and some minor repairs.

Go through the search process and when you come to the page listing mechanics in your area, mobile mechanics in your area will be listed along with workshops.

Can I get quotes for repairs and inspections?

You sure can! Simply hit the “Repair” button under the ‘Great, what can we quote you for?’ section of the form and a bunch of common repairs tasks will come up automatically for you to select.

You can also type your specific repair issue into the blank search box and our system will bring up any related tasks.

If your particular repair or inspection task isn’t listed under the common items tabs, click the ‘No match? Add comment’ button and type your issue in the “Describe what you need” box at the bottom of the section.

Should you have more than one repair or inspection task to quote, you can add more tasks by clicking the +Repair or +Inspection tabs.

What are my payment options?

Booking through AutoGuru gives you access to three payment options:

1. Pay upfront using your credit card or PayPal;
2. Create a reusable, interest-free ZipPay account to pay now and make easy weekly or monthly payments over time; or
3. Pay the workshop once your car service and/or repairs have been completed.

Cancellation fees apply. For full Terms & Conditions visit https://www.autoguru.com.au/terms

What’s included in my service?

Once you’ve typed in all your details and submitted the quote request form, you’ll see a list of trusted mechanics in your area and their costs to carry out your car service.

You can view all the inclusions for your service by clicking the blue 'What's included?' text at the top of the page. It’s just under the three black boxes.

Otto

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Goodyear Autocare Coffs Harbour

COFFS HARBOUR CBD
star star star star star

LATEST REVIEW

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star star star star star

They were very professional, the work was finished when they said & they saved m...

They were very professional, the work was finished when they said & they saved me money by not replacing the air filter that did not need it & went over everything with me before I paid

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Rob, Mitsubishi Triton

Bridgestone Select Coffs Harbour

COFFS HARBOUR CBD
star star star star_half star_border

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star star star star star

"I had good service will go back to Bridgestone"

Mark, Great Wall Motors V Series

Automax Service Centre

COFFS HARBOUR CBD
star star star star star

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star star star star star

Welcomed by a very nice staff member who explained the whole process and when I ...

Welcomed by a very nice staff member who explained the whole process and when I picked up the Audi they had put a new battery in the key free of charge and organized a discounted price for new tires at another supplier which I appreciated.

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David, Audi A4

Les Pepper Mechanical

WOOLGOOLGA
star star star star star

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"So impressed with the service decided to book in again for new tyres"

Keith, Mercedes-Benz E-Class

Ultracare Tyre and Auto

KEMPSEY
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"Friendly staff and vehicle was ready by the promised time"

Steven, Holden Colorado

Midas Armidale

ARMIDALE CBD
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star star star star star

Mechanic was friendly and knowledgeable, car ran as good as new after the servic...

Mechanic was friendly and knowledgeable, car ran as good as new after the service. Great price, no complaints!

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Jarrah, MAZDA Mazda6

Carson's Car Care

WEST ARMIDALE
star star star star star_half

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star star star star star

The staff really cooperative. They didn't charge extra money and finished on tim...

The staff really cooperative. They didn't charge extra money and finished on time. Highly recommend.

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Mustafa, HOLDEN COMMODORE

No deposit & interest free

BOOK NOW, PAY LATER

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I was their first Fixed Price Car Service customer and they treated me as though...

I was their first Fixed Price Car Service customer and they treated me as though I was a local. Great service and very handy to have the fixed price up front. Would definitely use again!

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Kerri, Subaru Outback

TTM Automotive

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First use of this service. Very easy to use and convenient for a person new to the area. TTM Team were very helpful and their service was excellent. Provided a comprehensive report with info on condition of vehicle, work done and future needs.

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Rex, MAZDA Mazda3

BP Penoil

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David, NISSAN X-TRAIL

Drive In Tune

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"Very honest and reliable down to earth service. Good one Drive in Tune!!"

Ferdy, Mitsubishi ASX

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Efficient professional service. Rang to confirm that I wanted a new air filter, ...

Efficient professional service. Rang to confirm that I wanted a new air filter, once condition was assessed, rather than fit and get unexpected charge. Also gave some excellent advice on long term car maintenance. Will definitely use again.

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James, Mazda CX-5

Rod Bryant Mechanical Repairs

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Great service ,good advice on how to maintain high kilometer vehicle in cost eff...

Great service ,good advice on how to maintain high kilometer vehicle in cost effective way . Would recommend highly AAA+++

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Seamus, Peugeot 4007

Tyreright Tamworth

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They were professional. Took time to explain what was needed and their prices we...

They were professional. Took time to explain what was needed and their prices were far cheaper than the local car dealer for the same work quoted. I can highly recommend them and will use them again for scheduled servicing of my car.

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James, Holden Barina/Barina Classic

V-Turbo Motors

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"Great service"

Michael, Volkswagen Tiguan

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Automotive Central provided a very professional, efficient and friendly service....

Automotive Central provided a very professional, efficient and friendly service. Thank you

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Wendy, Hyundai i30

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"Went smoothly. I'd use them again."

Barry, Honda Accord

Goodyear Autocare Tweed Heads

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The service was good and much cheaper than most mechanics in the area. I will de...

The service was good and much cheaper than most mechanics in the area. I will definitely use their services again.

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Rita, Honda Jazz

Currumbin Steering

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Service was good and mechanic friendly. Please tell me when I will receive notif...

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Katherine, Nissan Micra

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friendly, helpful and give you extra information about your car condition. Highl...

friendly, helpful and give you extra information about your car condition. Highly recommended

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Falihin, Mitsubishi Mirage

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Autoace Automotive

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"Friendly, great drop off service, quick and highly recommended!"

Christine, Holden Cruze

Varsity Mechanical Services

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Pat, TOYOTA COROLLA

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Tyrepower Varsity Lakes

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Lisa, Suzuki Swift

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Nez Motors

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These guys went above and beyond for me and i cannot recommend them enough. Grea...

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Braydon, Mitsubishi Triton

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Tom was honest, thorough and genuine. I felt comfortable with my car in his hand...

Tom was honest, thorough and genuine. I felt comfortable with my car in his hands. His work shop was clean and tidy and was in a great location for me. It didn't take too long for my service to be done and it was the best price around for the quality of service. Definitely will recommend!!

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Brooke, Honda CR-V

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Israel, Land Rover Freelander

Midas Burleigh Heads

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Brett, Alfa Romeo MiTo

Bridgestone Select Robina

ROBINA
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Myles and the mechanic staff at Bridgestone Robina were super friendly to fix my...

Myles and the mechanic staff at Bridgestone Robina were super friendly to fix my car issues. They provided great service and competitive prices. I will definitely be a repetitive customer. Thanks guys Shane :-)

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Shane, Mitsubishi 380

A1 Service Centre

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Annette, Mazda 2

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Matthew, Nissan Navara/Pick-up

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Kirsty, Mazda CX-5

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The gentlemen were very helpful with my service and didn't treat me any differen...

The gentlemen were very helpful with my service and didn't treat me any differently because I am a young girl bringing in my car, which has missed a couple of services. They were kind and told me exactly what was going to be happening and everything was done according to plan. I will definitely be going back there.

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Sarah, HYUNDAI VELOSTER

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About Auto Care

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Steve took care of my car service professionally and respectfully. He rang to te...

Steve took care of my car service professionally and respectfully. He rang to tell me it needed an additional air filter and wiper refills, and knowing the price of these already, he quoted a very fair price. I recommend About Auto Care. The Nerang / Carrara location was very conveniently located too. Nice guy.

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Lori, Hyundai Getz

Mr Motor

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"Couldn't fault it. Good service, gave me a lift and offered a courtesy car."

Margaret, Holden Barina

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"Excellent service would highly recommended- Thank you for the service"

Venkata, Volkswagen Jetta

Cams Car Care

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"Very friendly service, really helpfull and a good price!"

Arne, Mitsubishi Pajero

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Nicholas, Subaru Impreza

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Excellent service, friendly staff, served on time, cheap but great quality servi...

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Manu, Mazda CX-5

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I can't say enough about how highly I rate Michael and his team. Michael cares m...

I can't say enough about how highly I rate Michael and his team. Michael cares more about helping people than the $$$ Michael has come to my rescue on at least three occasions, even so far as picking me up to take me back to my disabled car. He has solved the problems I have had, quickly and at a great price. I have no hesitation in recommending Michael and his team. He is not only a great mechanic, but a great human being as well.

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Lynne, Nissan Tiida

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The guys were eager to listen were helpful and respectful. Really knew their stu...

The guys were eager to listen were helpful and respectful. Really knew their stuff and didn't feel like I had my prostrate checked after paying bill.

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Craig, Mitsubishi Express Van

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Picked up my car from my workplace and had it back on time by the end of my work...

Picked up my car from my workplace and had it back on time by the end of my work day. Friendly and professional and honoured my fixed price website quote.

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Kristine, Ford Fiesta

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Peter was very professional, arrived when he said he would and carried out the s...

Peter was very professional, arrived when he said he would and carried out the service in an efficient manner. I was very pleased with the service he provided.

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Jackie, Hyundai i20

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Daniel, Mazda 3

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Hi well, it was a mobile mechanic and he was fantastic. A huge big thank you to ...

Hi well, it was a mobile mechanic and he was fantastic. A huge big thank you to him.

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Linda, Holden Astra

Magic Spanners Mobile Mechanics

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Chris, turned up on the day agreed, completed the services on the vehicles, ver...

Chris, turned up on the day agreed, completed the services on the vehicles, very polite and cheerful. The whole experience from the booking enquiries through to the services was a smooth no fuss operation, would defiantly use them again, especially when the log book services for the 2 vehicles was only $20 more than Mazda wanted for the 40,000ks service on my bt50.

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Garry, Mazda BT-50

Book trusted and local mechanics with AutoGuru.

Need a Brooklana mechanic for your car service? Use AutoGuru to compare the best mechanics and workshops in your area of Murray. Simply find the mechanic you want to use, confirm the price upfront, and book.

No matter which corner of Brooklana you’re in, AutoGuru can help you find the mechanic that’s closest to you! Our database of top-quality Murray auto service providers allows you to check upfront quotes, based on the same scheduled service tasks – the only difference is parts and labour costs. Because it’s all upfront, you’ll avoid any nasty hidden costs too.

We source all types of services for all types of vehicles, from a standard safety check on a Hyundai, to a milestone logbook service on a Jaguar. Our trusted mechanics in the Brooklana area have you covered whatever your vehicle needs.

Don't forget you can also compare and book local mobile mechanics in Brooklana through AutoGuru! Whether you need a standard oil chance, 90,000km logbook service, timing belt replacement or a roadworthy certificate, mobile mechanics in Brooklana have the tools to do the job.

Find trusted mechanics that are open on Saturday. Whatever your budget is - we've teamed up with ZipPay to offer you flexible, interest free payments. Don't let life get in the way of your car. book your car service or repair now!

Questions? Speak with a Service Advisor
1300 655 661