Frequently Asked Questions

Is the price quoted, the price I will pay?

Yes, the price quoted is the price you’ll pay. You won’t pay a cent more and you’ll get exactly what’s listed in the inclusions.

And don’t worry, if there’s any additional work required, the mechanic will contact you and get your consent prior to starting.

Can I change my service date?

Sure, we get that things pop up. Just call our friendly team on 1300 655 661 and we’ll happily reschedule your booking.

There's no fee to reschedule your booking, however, if you’ve prepaid upfront on credit card, PayPal or ZipPay and wish to cancel your booking altogether, you will be refunded the original booking fee paid, minus a $20 cancellation fee.

Should you fail to show up at the time and place arranged with the Workshop without canceling in advance, you will forfeit the entire prepaid amount.

For full details see https://www.autoguru.com.au/terms#refunds

Does the price include parts and labour?

Yes, all our pricing includes parts, labour and GST.

Is there a loan car available?

Some of our workshops do offer a loan car and/or a drop off/pick up service (up to 5km from the workshop).

If the workshop is a Preferred Partner, these extras will be listed on the right hand side, underneath their pricing.

If the workshop is not a Preferred Partner, click the ‘Book Now’ button and then click the ‘Add a Roadworthy, Pink Slip or other common tasks’ text underneath the inclusions box at the top of the page.

Any additional services offered by the workshop will be included in this section.

What's the difference between a basic service and a logbook service?

A basic service includes engine oil and engine oil filter change, as well as a general safety inspection and inspection of all fluids.

If minor quantities of fluids are required, the mechanic will top these up.

A logbook service is a series of scheduled tasks recommended by the vehicle manufacturer at certain time intervals. Every logbook service is different. See “What’s Included In My Service”.

Will the mechanic stamp my logbook?

Absolutely, the mechanic will sign and stamp your logbook to meet manufacturer requirements.

They will sign off each task as it’s finished, and only stamp your logbook once all tasks specified by the manufacturer have been completed.

Will my warranty be affected if I book with one of your mechanics rather than the dealership?

The Australian Competition & Consumer Commission (ACCC) states that any certified mechanical workshop or mobile mechanic is indeed qualified to carry out logbook servicing as per manufacturer’s specifications, without voiding your New Car Warranty.

Our mechanics are able to carry out logbook servicing, according to the manufacturer’s specifications, using quality parts and lubricants.

The mechanic will sign off each item and stamp your logbook once all tasks are completed and your warranty will remain intact.

Where can I find the inclusions for my service?

Once you’ve typed in all your details and submitted the quote request form, you’ll see a list of suitable mechanics in your area and their costs to carry out your car service.

You can view all the inclusions for your service by clicking the blue 'Service Inclusions' button at the top of the page.

Can the mechanic come to me?

Yes! Our network of mobile mechanics can come to your home or workplace to carry out vehicle inspections, car servicing and some minor repairs.

Go through the search process and when you come to the page listing mechanics in your area, mobile mechanics in your area will be listed along with workshops.

Can I get quotes for repairs and inspections?

You sure can! Simply hit the “Repair” button under the ‘Great, what can we quote you for?’ section of the form and a bunch of common repairs tasks will come up automatically for you to select.

You can also type your specific repair issue into the blank search box and our system will bring up any related tasks.

If your particular repair or inspection task isn’t listed under the common items tabs, click the ‘No match? Add comment’ button and type your issue in the “Describe what you need” box at the bottom of the section.

Should you have more than one repair or inspection task to quote, you can add more tasks by clicking the +Repair or +Inspection tabs.

What are my payment options?

Booking through AutoGuru gives you access to three payment options:

1. Pay upfront using your credit card or PayPal;
2. Create a reusable, interest-free ZipPay account to pay now and make easy weekly or monthly payments over time; or
3. Pay the workshop once your car service and/or repairs have been completed.

Cancellation fees apply. For full Terms & Conditions visit https://www.autoguru.com.au/terms

What’s included in my service?

Once you’ve typed in all your details and submitted the quote request form, you’ll see a list of trusted mechanics in your area and their costs to carry out your car service.

You can view all the inclusions for your service by clicking the blue 'What's included?' text at the top of the page. It’s just under the three black boxes.

Otto

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Best mechanics in Alma Park open Saturday

* Minimum service amounts apply

NRMA Car Servicing Wagga Wagga

WAGGA WAGGA CBD
star star star star star_half

LATEST REVIEW

See all
star star star star star

The service was amazing. We had phoned the day before not expecting to get our c...

The service was amazing. We had phoned the day before not expecting to get our car in however Mick at nrma was fantastic and the workshop boys had our car ready in no time. Thankyou guys we will be back

Read more

Siggy, Holden Colorado

Ultra Tune Tuggeranong

GREENWAY
star star star star star_half

LATEST REVIEW

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star star star star star

It is great customer service at most competitive price that are miles ahead of t...

It is great customer service at most competitive price that are miles ahead of the local competitors. Highly recommended.

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Jian, Toyota Aurion

Ultra Tune Phillip

PHILLIP
star star star star star_half

LATEST REVIEW

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star star star star star

"Great service thanks"

Kerryanne, Mazda 3

Ultra Tune Belconnen

BELCONNEN
star star star star star_half

LATEST REVIEW

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star star star star star

"Ultra Tune Belconnen did a great job. Timely, and very helpfulful. Cheers"

Steve, Mitsubishi Lancer

DTM - Dyno Tune Mitchell

MITCHELL
star star star star star_half

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star star star star star

"Great service, honest people. Will go there again."

Ivan, Nissan Pulsar

N & D Auto Services Pty Ltd

MITCHELL
star star star star star

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star star star star star

Easy to book a service No long waiting list. Reasonable price. Will certainly co...

Easy to book a service No long waiting list. Reasonable price. Will certainly come back.

Read more

Wenqian, Mazda 3

No deposit & interest free

BOOK NOW, PAY LATER

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Goodyear Autocare Fyshwick

FYSHWICK
star star star star star_half

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"Quick and efficient Car going really well Thanks"

Simon, Honda CR-V

Ultra Tune Fyshwick

FYSHWICK
star star star star star

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"Great service"

Joel, Nissan Navara

* Minimum service amounts apply

NRMA Car Servicing Majura Park

CANBERRA INTERNATIONAL AIRPORT
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They were very helpful with all aspects of the car service will deal with them a...

They were very helpful with all aspects of the car service will deal with them again

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Kenneth, Mazda 3

Bendigo Complete Auto Care

IRONBARK
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"very courteous,prompt service"

Colleen, Holden Commodore

Rapid Tune Lilydale

LILYDALE
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Workshop & front office very clean & tidy. Friendly helpful service face to face...

Workshop & front office very clean & tidy. Friendly helpful service face to face. Great price & lovely to have my car washed too. Highly recommend.

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Steph, Toyota Kluger

Bridgestone Select Chirnside Park

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Service carried out as per manufacturers handbook, I'm happy with the service re...

Service carried out as per manufacturers handbook, I'm happy with the service received.

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Edward, HOLDEN COMMODORE

Ultra Tune Diamond Creek

DIAMOND CREEK
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"great service; lovely staff supplied a loan car will be going back there"

CJ, Renault Captur

Mechanika Motors

GOULBURN CBD
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"Car is running great, very pleased with the service! Would recommend"

Louise, Mitsubishi ASX

Garage Apex

EPPING
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"My experience was great....Ken was very informative and great mechanic"

Shirshik, Holden Jackaroo

ABS Epping

EPPING
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I didn’t had to tell them what to do, They knew what was to be done. Perfect ser...

I didn’t had to tell them what to do, They knew what was to be done. Perfect servicing experience , I am fully satisfied.

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Sunil, Toyota Corolla

ABS Eltham

ELTHAM
star star star star star_half

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star star star star star

Great service, friendly staff, reasonable prices. I especially appreciated the p...

Great service, friendly staff, reasonable prices. I especially appreciated the pick up and return service they offer.

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Nick, Audi A7

Autotest Service Centre

ELTHAM
star star star star star

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star star star star star

Charlie and his team at AutoTest look after both our cars. You pay a fraction mo...

Charlie and his team at AutoTest look after both our cars. You pay a fraction more for a quality service

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Chris, Mitsubishi Outlander

One Stop Tyres

BRIAR HILL
star star star star star

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star star star star star

"Car's going great!"

Tim, Peugeot 307

SVM Automotive

EPPING
star star star star star

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star star star star star

First time using SVM and dealt with Steve. He is very professional and I had obs...

First time using SVM and dealt with Steve. He is very professional and I had observed that his workshop is very clean. He is also very honest about his assesment of my vehicle. My car didn’t do a lot of kms since last service but that last service was almost a year ago. His advice was practical and didn’t replace the things hat didn’t need replacing. SVM will also be completing the service of my other vehicle as a result of this very positive experience. Thanks Steve.

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Mark, Toyota Kluger

SVM Automotive Mobile

airport_shuttle Mobile Mechanic

star star star star star

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"Top bloke"

Sharon, Peugeot 308 CC

Rapid Tune Epping

EPPING
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"Punctual and informative diagnosis for problem."

Peggy, Ford Territory

Rapid Tune Greensborough

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"Great communication. Awesome service. Thanks heaps."

Sam, Mitsubishi Outlander

Goodyear Autocare Croydon

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"Very friendly staff. Great service."

Penelope, HOLDEN BARINA

Rapid Tune Kilsyth

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"Very friendly, and extremely helpful."

Michael, Volvo S60

Safe Lube Mobile Mechanics

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"Prompt and thorough service. Highly recomend."

Anthony, Ford Falcon

VIK Mobile Workshop Pty Ltd

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"Fast, efficient and on time. Thank you."

Stacey-Lee, Holden Trax

ABS Albury

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Very friendly staff, log book service completed without any issues. Would recomm...

Very friendly staff, log book service completed without any issues. Would recommend and use again.

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Liz, Jeep Grand Cherokee

ABS Wodonga

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star star star star star

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Excellent work and great service, I will be going to them again for my next serv...

Excellent work and great service, I will be going to them again for my next service

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Lia, Mazda CX-5

SWIFT Service Centre

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Super easy, friendly, call you if theres extras great service and price all roun...

Super easy, friendly, call you if theres extras great service and price all round.

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Simmone, Holden Commodore

ABS Shepparton

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star star star star star_half

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My experience was great. Initially there was a mix up with my booking, howev...

My experience was great. Initially there was a mix up with my booking, however the guys at ABS were very helpful, and more than willing to help out. As of the quality of the service, currently my is running beautifully without any issue, which is a testament to the service provided by ABS.

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Ben, SUBARU OUTBACK

MRT Automotive

MOAMA
star star star star star

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Great service, friendly and informative. Would recommend to anyone needing a fas...

Great service, friendly and informative. Would recommend to anyone needing a fast, thorough car service.

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Craig, TOYOTA RAV4

Echuca Performance

ECHUCA CBD
star star star star star_border

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star star star star star

The motor mechanic asked if I had any conerns n followed the one. He reported hi...

The motor mechanic asked if I had any conerns n followed the one. He reported his concerns to me for review. Very professional service done according to service guidelines.

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Heather, Toyota Corolla

* Minimum service amounts apply

NRMA Car Servicing Tuggeranong

GREENWAY
star star star star star_half

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star star star star star_border

The service was great communication was great however the pricing was not ok the...

The service was great communication was great however the pricing was not ok they charge through the roof for parts

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Jesse, Holden Commodore

The Car Doctor

BELCONNEN
star star star star star_half

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Felt very comfortable with Greg the mechanic. They organised pick up and drop of...

Felt very comfortable with Greg the mechanic. They organised pick up and drop off which was super helpful. Will definitely return.

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Pip, Subaru Forester

Carco Exhaust & Automotive

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My vehicle was booked for a 60,000 logbook service, however I strongly suspect t...

My vehicle was booked for a 60,000 logbook service, however I strongly suspect that many, if any checks were NOT carried out. I base this opinion on the fact that the rubber wiper blade at rear was missing and was not commented on, neither was the fact that both front and rear brakes are getting low. I expected a written report indicating what needed attention, as I have always had from other workshops. Needless to say that I won't be using this workshop again.

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Lindsay, Hyundai Santa Fe

Paul Whyte Automotive

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"Very happy with quick professional service at the right price."

Anna, Kia Sorento

GenTech Automotive & Performance Centre

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Marcus and the team were great to deal with. He ordered parts for a great price,...

Marcus and the team were great to deal with. He ordered parts for a great price, fitted them and even called to let me know that I'd be making a bad call installing some parts that I'd supplied as the existing ones were a better overall part. Price was extremely reasonable. I'll definitely be heading back to Gentech.

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Greg, Nissan Pathfinder

Automotive Computer Diagnostic Centre (ACDC) P/L

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I dont really understand that much about cars and the people there worked really...

I dont really understand that much about cars and the people there worked really hard to make sure I knew what i needed done with my car and that i was comfortable with all of the decisions and costs! they also encouraged me to return with discounts on return customers!

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Jennifer, BMW 318i

ABS Molonglo

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Tony was very honest and straight forward with my service. Will recommend and us...

Tony was very honest and straight forward with my service. Will recommend and use his services next time. Cheers

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Alex, MITSUBISHI TRITON

5A Mechanical Repair

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Took the time to explain the issues that needed fixing and provided me with a de...

Took the time to explain the issues that needed fixing and provided me with a detailed list so I understood exactly what was being done and how much it all cost.

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Katy, Ford Focus

King Bear Auto

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star star star star star_half

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Very helpful staff. Excellent customer service in letting you know what their do...

Very helpful staff. Excellent customer service in letting you know what their doing have done etc.

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Barry, Ssangyong Korando

Charge Less Autos

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star star star star star

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Excellent service. Explained everything to me clearly with a friendly manner. Gr...

Excellent service. Explained everything to me clearly with a friendly manner. Great price. Will definitely be going back there!

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Kay, Holden Cruze

Yarra Valley Autocare

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star star star star star

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star star star star star

Great mechanic. Fast, friendly and efficient service. Honest and very competitiv...

Great mechanic. Fast, friendly and efficient service. Honest and very competitive pricing. Will be taking our cars here in future.

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Sarah, Subaru Liberty

Lilydale Service Centre

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star star star star star_half

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Dropped the car off. They drove us to Lillydale shopping complex in our car so w...

Dropped the car off. They drove us to Lillydale shopping complex in our car so we could unload my wife's electric wheel chair. We shopped whilst car was being serviced. Rang us to let me know the car was ready and they came and picked me up so I could take mechanic back and pay for service. All too easy and convenient I'm very happy.

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Chris, Volkswagen Caddy/Caddy Maxi

Can Do 4x4

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star star star star star

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"fantastic!"

Clint, Mitsubishi Triton

J Star Automotive

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Friendly,no fuss, simple process, good service, right price and done on time. Wh...

Friendly,no fuss, simple process, good service, right price and done on time. What more could you want from a car service.

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Jack, Nissan X-Trail

Anands Autos

EPPING
star star star star star

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"Amazing work."

Roshan, Toyota Yaris

Le Mans Automotive

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star star star star star

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star star star star star

Shane was helpful in every way possible, and finished his service by washing my ...

Shane was helpful in every way possible, and finished his service by washing my car.

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philip, PEUGEOT 308

Car Club Mobile Mechanic

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star star star star star

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Easy to book, prompt communication from mechanic and friendly service. All arou...

Easy to book, prompt communication from mechanic and friendly service. All around good value.

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Colin, HONDA ACCORD

Autolube

airport_shuttle Mobile Mechanic

star star star star star

Auto Wizard Automotive

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Excellent service, punctual and explained everything to me about what was wrong ...

Excellent service, punctual and explained everything to me about what was wrong with the car, very experienced mechanic and would highly recommend him. Definitely use this service again

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Darrell, Mazda 626

Hutchins MobilTech

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star star star star star

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Paul was great, this is the 2nd time we have used him to service the car. He was...

Paul was great, this is the 2nd time we have used him to service the car. He was on time, friendly and thorough. We will be using him again for the next service no doubt.

Read more

tim, Honda Civic

Book trusted and local mechanics with AutoGuru.

AutoGuru enables you to compare and book the top-rated mechanics in Alma Park. Need a logbook service? No problem. Need a basic service? Boom. Done. As you can see, we have what you need. And to make your life easier, we can even show you workshops who are open on a Saturday. How good is that?!

So we can provide you with accurate quotes, let us know your details and we'll populate competitive quotes from mechanics who are open on a Saturday in your area. You can then book and pay online. All you have to do is turn up on the day you nominated then its happy days!

AutoGuru has trusted, local mechanics all over Australia. With thousands of workshop reviews from real customers, we know you'll book the best mechanic on AutoGuru!

Questions? Speak with a Service Advisor
1300 655 661