Frequently Asked Questions

Is the price quoted, the price I will pay?

Yes, the price quoted is the price you’ll pay. You won’t pay a cent more and you’ll get exactly what’s listed in the inclusions.

And don’t worry, if there’s any additional work required, the mechanic will contact you and get your consent prior to starting.

Can I change my service date?

Sure, we get that things pop up. Just call our friendly team on 1300 655 661 and we’ll happily reschedule your booking.

There's no fee to reschedule your booking, however, if you’ve prepaid upfront on credit card, PayPal or ZipPay and wish to cancel your booking altogether, you will be refunded the original booking fee paid, minus a $20 cancellation fee.

Should you fail to show up at the time and place arranged with the Workshop without canceling in advance, you will forfeit the entire prepaid amount.

For full details see https://www.autoguru.com.au/terms#refunds

Does the price include parts and labour?

Yes, all our pricing includes parts, labour and GST.

Is there a loan car available?

Some of our workshops do offer a loan car and/or a drop off/pick up service (up to 5km from the workshop).

If the workshop is a Preferred Partner, these extras will be listed on the right hand side, underneath their pricing.

If the workshop is not a Preferred Partner, click the ‘Book Now’ button and then click the ‘Add a Roadworthy, Pink Slip or other common tasks’ text underneath the inclusions box at the top of the page.

Any additional services offered by the workshop will be included in this section.

What's the difference between a basic service and a logbook service?

A basic service includes engine oil and engine oil filter change, as well as a general safety inspection and inspection of all fluids.

If minor quantities of fluids are required, the mechanic will top these up.

A logbook service is a series of scheduled tasks recommended by the vehicle manufacturer at certain time intervals. Every logbook service is different. See “What’s Included In My Service”.

Will the mechanic stamp my logbook?

Absolutely, the mechanic will sign and stamp your logbook to meet manufacturer requirements.

They will sign off each task as it’s finished, and only stamp your logbook once all tasks specified by the manufacturer have been completed.

Will my warranty be affected if I book with one of your mechanics rather than the dealership?

The Australian Competition & Consumer Commission (ACCC) states that any certified mechanical workshop or mobile mechanic is indeed qualified to carry out logbook servicing as per manufacturer’s specifications, without voiding your New Car Warranty.

Our mechanics are able to carry out logbook servicing, according to the manufacturer’s specifications, using quality parts and lubricants.

The mechanic will sign off each item and stamp your logbook once all tasks are completed and your warranty will remain intact.

Where can I find the inclusions for my service?

Once you’ve typed in all your details and submitted the quote request form, you’ll see a list of suitable mechanics in your area and their costs to carry out your car service.

You can view all the inclusions for your service by clicking the blue 'Service Inclusions' button at the top of the page.

Can the mechanic come to me?

Yes! Our network of mobile mechanics can come to your home or workplace to carry out vehicle inspections, car servicing and some minor repairs.

Go through the search process and when you come to the page listing mechanics in your area, mobile mechanics in your area will be listed along with workshops.

Can I get quotes for repairs and inspections?

You sure can! Simply hit the “Repair” button under the ‘Great, what can we quote you for?’ section of the form and a bunch of common repairs tasks will come up automatically for you to select.

You can also type your specific repair issue into the blank search box and our system will bring up any related tasks.

If your particular repair or inspection task isn’t listed under the common items tabs, click the ‘No match? Add comment’ button and type your issue in the “Describe what you need” box at the bottom of the section.

Should you have more than one repair or inspection task to quote, you can add more tasks by clicking the +Repair or +Inspection tabs.

What are my payment options?

Booking through AutoGuru gives you access to three payment options:

1. Pay upfront using your credit card or PayPal;
2. Create a reusable, interest-free ZipPay account to pay now and make easy weekly or monthly payments over time; or
3. Pay the workshop once your car service and/or repairs have been completed.

Cancellation fees apply. For full Terms & Conditions visit https://www.autoguru.com.au/terms

What’s included in my service?

Once you’ve typed in all your details and submitted the quote request form, you’ll see a list of trusted mechanics in your area and their costs to carry out your car service.

You can view all the inclusions for your service by clicking the blue 'What's included?' text at the top of the page. It’s just under the three black boxes.

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Mark Hancock Automotive Repairs Pty Ltd

BENNETTS GREEN
star star star star star

LATEST REVIEW

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star star star star star

Great customer service. Very informative when I picked my car up with a few thin...

Great customer service. Very informative when I picked my car up with a few things that needed fixing. Will definitely be going back.

Read more

Scott, Holden Sportwagon

NRMA Car Servicing Kotara

KOTARA
star star star star star_border

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star star star star star

Awesome, friendly staff. Service was done with no hassles and the free car wash ...

Awesome, friendly staff. Service was done with no hassles and the free car wash was just as good as if I'd paid someone to do it. Will definitely be going back again

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Matthew, Mazda 3

Leeroy's Automotive

CARDIFF
star star star star star

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star star star star star

"Quick and easy. Mechanics helpdul"

Kristie, Mazda 3

Recently requested quotes for Gateshead mechanics

Average quote price in Lake Macquarie

$476.97

Mazda 3

TASKS QUOTED

Logbook Service - 170000 kms / 102 months

$266.55

Honda Jazz

TASKS QUOTED

Logbook Service - 80000 kms / 48 months

$348.67

Holden Captiva

TASKS QUOTED

Transfer Case Fluid Replacement , CV Boot Replacement and Transmission Fluid Service/Replacement

$490.30

Mini Mini

TASKS QUOTED

Basic Service and Tyre Rotation Service

$241.87

Mazda 3

TASKS QUOTED

Logbook Service - 160000 kms / 96 months

$606.09

Mazda 3

TASKS QUOTED

Logbook Service - 170000 kms / 102 months

$223.19

Ford Focus

TASKS QUOTED

Basic Service

$217.60

No deposit & interest free

BOOK NOW, PAY LATER

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Mary, Honda CR-V

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Doug, Mazda BT-50

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Scott Forbes Mobile Mechanic

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Callum, HOLDEN COMMODORE

Mark Dewhurst Mobile Mechanics

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Luke, Holden Commodore

Book trusted and local mechanics with AutoGuru.

If you need to book your car in for a service in Gateshead, we can save you time and money. Just fill in a few details on our ‘Instant Quotes’ form, then choose the fixed price quote from our list of the Lake Macquarie mechanics closest to you. Alternatively, give us a call on 1300 655 661 and we’ll do it for you – no obligation!

Have you ever booked in to a Lake Macquarie mechanic, only to be slugged with hidden fees? So have we! That’s why we created AutoGuru – to ensure that doesn’t happen to you. Search through the UPFRONT, FIXED quotes given by mechanics in Gateshead, book in and drive away happy!

From Alfa Romeo’s to Volvo’s, we can find a mechanic in Gateshead who will be able to offer you the best price on repairs and services. Whether you just want a simple safety check or milestone service, or a whole new major part, you’ll be able to book online today and drive away with a smile!

Don't forget you can also compare and book local mobile mechanics in Gateshead through AutoGuru! Whether you need a standard oil chance, 90,000km logbook service, timing belt replacement or a roadworthy certificate, mobile mechanics in Gateshead have the tools to do the job.

Really wanted to go to that Saturday BBQ but need to service your car? We've got you sorted. Book trusted local mechanics in Gateshead that are open on Saturday and also offer a loan car and a drop off service! Don't let the boring adult stuff get in the way of your weekend. Get instant quotes on AutoGuru and we can help you save money and let you get back to the things you really enjoy!

Questions? Speak with a Service Advisor
1300 655 661