Frequently Asked Questions

Is the price quoted, the price I will pay?

Yes, the price quoted is the price you’ll pay. You won’t pay a cent more and you’ll get exactly what’s listed in the inclusions.

And don’t worry, if there’s any additional work required, the mechanic will contact you and get your consent prior to starting.

Can I change my service date?

Sure, we get that things pop up. Just call our friendly team on 1300 655 661 and we’ll happily reschedule your booking.

There's no fee to reschedule your booking, however, if you’ve prepaid upfront on credit card, PayPal or ZipPay and wish to cancel your booking altogether, you will be refunded the original booking fee paid, minus a $20 cancellation fee.

Should you fail to show up at the time and place arranged with the Workshop without canceling in advance, you will forfeit the entire prepaid amount.

For full details see https://www.autoguru.com.au/terms#refunds

Does the price include parts and labour?

Yes, all our pricing includes parts, labour and GST.

Is there a loan car available?

Some of our workshops do offer a loan car and/or a drop off/pick up service (up to 5km from the workshop).

If the workshop is a Preferred Partner, these extras will be listed on the right hand side, underneath their pricing.

If the workshop is not a Preferred Partner, click the ‘Book Now’ button and then click the ‘Add a Roadworthy, Pink Slip or other common tasks’ text underneath the inclusions box at the top of the page.

Any additional services offered by the workshop will be included in this section.

What's the difference between a basic service and a logbook service?

A basic service includes engine oil and engine oil filter change, as well as a general safety inspection and inspection of all fluids.

If minor quantities of fluids are required, the mechanic will top these up.

A logbook service is a series of scheduled tasks recommended by the vehicle manufacturer at certain time intervals. Every logbook service is different. See “What’s Included In My Service”.

Will the mechanic stamp my logbook?

Absolutely, the mechanic will sign and stamp your logbook to meet manufacturer requirements.

They will sign off each task as it’s finished, and only stamp your logbook once all tasks specified by the manufacturer have been completed.

Will my warranty be affected if I book with one of your mechanics rather than the dealership?

The Australian Competition & Consumer Commission (ACCC) states that any certified mechanical workshop or mobile mechanic is indeed qualified to carry out logbook servicing as per manufacturer’s specifications, without voiding your New Car Warranty.

Our mechanics are able to carry out logbook servicing, according to the manufacturer’s specifications, using quality parts and lubricants.

The mechanic will sign off each item and stamp your logbook once all tasks are completed and your warranty will remain intact.

Where can I find the inclusions for my service?

Once you’ve typed in all your details and submitted the quote request form, you’ll see a list of suitable mechanics in your area and their costs to carry out your car service.

You can view all the inclusions for your service by clicking the blue 'Service Inclusions' button at the top of the page.

Can the mechanic come to me?

Yes! Our network of mobile mechanics can come to your home or workplace to carry out vehicle inspections, car servicing and some minor repairs.

Go through the search process and when you come to the page listing mechanics in your area, mobile mechanics in your area will be listed along with workshops.

Can I get quotes for repairs and inspections?

You sure can! Simply hit the “Repair” button under the ‘Great, what can we quote you for?’ section of the form and a bunch of common repairs tasks will come up automatically for you to select.

You can also type your specific repair issue into the blank search box and our system will bring up any related tasks.

If your particular repair or inspection task isn’t listed under the common items tabs, click the ‘No match? Add comment’ button and type your issue in the “Describe what you need” box at the bottom of the section.

Should you have more than one repair or inspection task to quote, you can add more tasks by clicking the +Repair or +Inspection tabs.

What are my payment options?

Booking through AutoGuru gives you access to three payment options:

1. Pay upfront using your credit card or PayPal;
2. Create a reusable, interest-free ZipPay account to pay now and make easy weekly or monthly payments over time; or
3. Pay the workshop once your car service and/or repairs have been completed.

Cancellation fees apply. For full Terms & Conditions visit https://www.autoguru.com.au/terms

What’s included in my service?

Once you’ve typed in all your details and submitted the quote request form, you’ll see a list of trusted mechanics in your area and their costs to carry out your car service.

You can view all the inclusions for your service by clicking the blue 'What's included?' text at the top of the page. It’s just under the three black boxes.

Otto

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NRMA Car Servicing Kotara

KOTARA
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"Great customer service and great pricing."

Adam, Jeep Grand Cherokee

Leeroy's Automotive

CARDIFF
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"Quick and easy. Mechanics helpdul"

Kristie, Mazda 3

Tyreright Glendale

GLENDALE
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"There staff were courteous and the service was completed promply."

lauren, Mazda 2

Broadmeadow Tyres & Service

BROADMEADOW
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"Wonderful. Easy to do and great service"

Kumari, Subaru Forester

Recently requested quotes for Garden Suburb mechanics

Average quote price in Lake Macquarie

$476.97

Subaru XV

TASKS QUOTED

$717.75

Mazda BT-50

TASKS QUOTED

Logbook Service - 130000 kms / 156 months

$327.92

No deposit & interest free

BOOK NOW, PAY LATER

Other mechanics in Lake Macquarie

* Minimum service amounts apply

G S Mechanical Pty Ltd

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Excellent service. Really good advice on car. It worth every dollar With the fre...

Excellent service. Really good advice on car. It worth every dollar With the free car wash, vacuum and free car loan. Five stars car service. Cheers.

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Veera, Hyundai i30

A & L Transmissions Centre

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Amazing experience across the board, from knowing my name when turning up to off...

Amazing experience across the board, from knowing my name when turning up to offering a lift to a quality service filling me in on all the small things. Would recommend to anyone after great service.

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Andrew, Holden Commodore

Scott Forbes Automotive

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"nice and quick, no problems"

Andrei, Mitsubishi Mirage

Mark Hancock Automotive Repairs Pty Ltd

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Great customer service. Very informative when I picked my car up with a few thin...

Great customer service. Very informative when I picked my car up with a few things that needed fixing. Will definitely be going back.

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Scott, Holden Sportwagon

Midas Cooks Hill

COOKS HILL
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"Friendly service, no hard sell on extra parts, service completed on time"

Victoria, Toyota Corolla

Belmont Automotive Service Centre

BELMONT
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Very good. The guy at the shop is very helpful and friendly. The service is fast...

Very good. The guy at the shop is very helpful and friendly. The service is fast and efficient.

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Corazon, MERCEDES C180

Bridgestone Select Belmont

BELMONT
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"Great, fantastic service no issues, great price"

Luke, MITSUBISHI LANCER

Ultimate Automotive

TORONTO
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"Quick, easy and helpful. Very happy with the service."

Kacey, HYUNDAI SANTA FE

InGear Mechanical

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Very friendly staff, I have absolutely no issues recommending these guys to peop...

Very friendly staff, I have absolutely no issues recommending these guys to people.

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Morgyn, Hyundai i30

Bridgestone Service Centre Thornton

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Bridgestone Service Centre Thornton arranged all the parts for the service of my...

Bridgestone Service Centre Thornton arranged all the parts for the service of my Tiguan and got the job done. Good, friendly service. I will definitely take my cars back to them for servicing.

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Bruce, Volkswagen Tiguan

The Service Centre East Maitland

EAST MAITLAND
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Good advice after the service was complete. made good suggestions on other work ...

Good advice after the service was complete. made good suggestions on other work that may be required. Nice people.

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Ryan, Mazda CX-5

Smart Torque Automotive

MAITLAND
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The service was good. Staffs are approachable even the mechanic. They did a good...

The service was good. Staffs are approachable even the mechanic. They did a good service. Great service with affordable price.

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Rochelle, Nissan Tiida

Beacon Motors

LORN
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"The service was very good, on time and perfect."

Bajaya, Suzuki Swift

Cant's Motor Repairs

MAITLAND
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"Excellent "

Wayne, HOLDEN COMMODORE

Express Lube Cessnock

CESSNOCK
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"I couldn't have asked for any better service"

Andrew, Suzuki Swift

Tyreright Toukley

TOUKLEY
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"Workshop was spot on time as per arrangement. In at 3pm finished at 4h50pm."

Ronald, Toyota Hiace

Express Lube Tuggerah

TUGGERAH
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"Good"

Bill, Mercedes-Benz Sprinter

SBR Automotive Repairs

TUGGERAH
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"Found everyone very nice courteous and was extremely Happy with the service"

Jean, Toyota Camry

East Coast Tyre & Auto

TUGGERAH
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I was surprised at the money I saved by not getting my car service done by the c...

I was surprised at the money I saved by not getting my car service done by the car dealer. My invoice definitely listed all the log book service requirements to maintain my warranty. I've only given 4 stars because I was verbally advised that my brakes were still okay, but I didn't get any facts, such as an estimate of mileage or depth of lining left on the pads/discs. I will consider using them again.

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Joy, Kia Cerato

Tyreright Tuggerah

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Easy guys to deal with. And super fast time on my service. Would recommend highl...

Easy guys to deal with. And super fast time on my service. Would recommend highly

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John, Holden Commodore

Oztech Motor Mechanics

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Good feedback but would like to have been rung to sort the problem rather than t...

Good feedback but would like to have been rung to sort the problem rather than to go back later for the things that could have been attended there and then

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Kate, PEUGEOT 4007

Express Lube Erina

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Express Lube at Erina were extremely professional from the moment i walked in to...

Express Lube at Erina were extremely professional from the moment i walked in to the time i walked out. The service was done in the time frame as promised and to the price as quoted. I don't normally write reviews but i had to share this experience as i have not had one like this at a mechanics before. Thank you Express Lube!

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Naithan, Nissan Pulsar

NRMA Car Servicing Gosford

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Lauren, Kia Sorento

Express Lube West Gosford

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"really friendly staff and a quick service time. Would definitely recommend."

Annika, Subaru Impreza

Nationwide Auto Service Centre West Gosford

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Excellent service. Exceeds expectations. Friendly. Helpful. Efficient. Thorough...

Excellent service. Exceeds expectations. Friendly. Helpful. Efficient. Thoroughly recommend.

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Corey, Volkswagen Eos

Singleton Auto Electrical Service

SINGLETON
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"No fuss and a good job, happy with the service"

Mark, Holden Barina

Kariong Automotive

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"Guys are very knowledgeable, quick and valuable service"

Alissa, Nissan Patrol

Hi Tech Automotive

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when I dropped my car off for a service I was greeted in a friendly manner and t...

when I dropped my car off for a service I was greeted in a friendly manner and then driven back home to await the completion. I was the picked up and returned to my car and have to say the whole procedure was a pleasure. I can highly recommend this local mechanic to those seeking the good old fashioned "service with a smile", which is very hard to find. I will return !!

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Michelle, Hyundai i30

Express Lube WoyWoy

BLACKWALL
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"Prompt efficient service provided."

Ray, Mitsubishi Outlander

KJ Motors Mona Vale

MONA VALE
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"Job well done."

Damien, Volvo V40

Procar Pty Ltd

CROMER
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"Great job done."

Andrew, Toyota Kluger

Newcastle Auto-Tech

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"Friendly, professional and convenient. Will go through these guys again!"

Sean, Mazda 2

Scott Forbes Mobile Mechanic

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Brendan was extremely professional, he was right on time and great value for mon...

Brendan was extremely professional, he was right on time and great value for money.

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Anthony, Toyota RAV4

D & A Mobile Mechanic

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"Convenient at home service"

James, TOYOTA KLUGER

InGear Mechanical Mobile Mechanic

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The service provided by Jarrod was highly professional, competitively priced and...

The service provided by Jarrod was highly professional, competitively priced and promptly on time. The convenience of Jarrod's mobile service, meant that I could get on with my day without the hassle of getting my vehicle to a workshop and waiting for repairs to be completed. I will definitely be using InGear Mechanical again to look after my vehicle in the future.........

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Mal, Nissan X-Trail

Mark Dewhurst Mobile Mechanics

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The service was done efficiently, and the mechanic was very informative when com...

The service was done efficiently, and the mechanic was very informative when communicating what he had done and what will need doing.

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Carmine, Nissan Micra

Book trusted and local mechanics with AutoGuru.

If you’re after a Garden Suburb mechanic to repair or service your car, we can help! At AutoGuru, we source the best mechanics and car services from all over Lake Macquarie, then bring you the closest service options with the best prices. All you need to do is click to book at a fixed price.

Forget nasty surprises with hidden costs, compare and book Lake Macquarie’s best mechanics for your car service in one place. We find top rated mechanics in the Garden Suburb area so you can compare options for the same scheduled service tasks. The only variables are cost of parts and labour from mechanic to mechanic.

Whether you have a small daily driver a prime mover, or anything in between, we have the local Garden Suburb mechanic that will suit your needs and budget. If you need a logbook service, a tune up, a new motor or a rear-view mirror repair, you’ll find the best price right here on AutoGuru.

Do you lead a busy lifestyle? Whether it be kids, work, activities or sport it seems our lives as getting busier and busier. Easily and conveniently keep on top of your car maintenance and repairs with a mobile mechanic in Garden Suburb.

Find trusted mechanics that are open on Saturday. Whatever your budget is - we've teamed up with ZipPay to offer you flexible, interest free payments. Don't let life get in the way of your car. book your car service or repair now!

Questions? Speak with a Service Advisor
1300 655 661