Frequently Asked Questions

Is the price quoted, the price I will pay?

Yes, the price quoted is the price you’ll pay. You won’t pay a cent more and you’ll get exactly what’s listed in the inclusions.

And don’t worry, if there’s any additional work required, the mechanic will contact you and get your consent prior to starting.

Can I change my service date?

Sure, we get that things pop up. Just call our friendly team on 1300 655 661 and we’ll happily reschedule your booking.

There's no fee to reschedule your booking, however, if you’ve prepaid upfront on credit card, PayPal or ZipPay and wish to cancel your booking altogether, you will be refunded the original booking fee paid, minus a $20 cancellation fee.

Should you fail to show up at the time and place arranged with the Workshop without canceling in advance, you will forfeit the entire prepaid amount.

For full details see https://www.autoguru.com.au/terms#refunds

Does the price include parts and labour?

Yes, all our pricing includes parts, labour and GST.

Is there a loan car available?

Some of our workshops do offer a loan car and/or a drop off/pick up service (up to 5km from the workshop).

If the workshop is a Preferred Partner, these extras will be listed on the right hand side, underneath their pricing.

If the workshop is not a Preferred Partner, click the ‘Book Now’ button and then click the ‘Add a Roadworthy, Pink Slip or other common tasks’ text underneath the inclusions box at the top of the page.

Any additional services offered by the workshop will be included in this section.

What's the difference between a basic service and a logbook service?

A basic service includes engine oil and engine oil filter change, as well as a general safety inspection and inspection of all fluids.

If minor quantities of fluids are required, the mechanic will top these up.

A logbook service is a series of scheduled tasks recommended by the vehicle manufacturer at certain time intervals. Every logbook service is different. See “What’s Included In My Service”.

Will the mechanic stamp my logbook?

Absolutely, the mechanic will sign and stamp your logbook to meet manufacturer requirements.

They will sign off each task as it’s finished, and only stamp your logbook once all tasks specified by the manufacturer have been completed.

Will my warranty be affected if I book with one of your mechanics rather than the dealership?

The Australian Competition & Consumer Commission (ACCC) states that any certified mechanical workshop or mobile mechanic is indeed qualified to carry out logbook servicing as per manufacturer’s specifications, without voiding your New Car Warranty.

Our mechanics are able to carry out logbook servicing, according to the manufacturer’s specifications, using quality parts and lubricants.

The mechanic will sign off each item and stamp your logbook once all tasks are completed and your warranty will remain intact.

Where can I find the inclusions for my service?

Once you’ve typed in all your details and submitted the quote request form, you’ll see a list of suitable mechanics in your area and their costs to carry out your car service.

You can view all the inclusions for your service by clicking the blue 'Service Inclusions' button at the top of the page.

Can the mechanic come to me?

Yes! Our network of mobile mechanics can come to your home or workplace to carry out vehicle inspections, car servicing and some minor repairs.

Go through the search process and when you come to the page listing mechanics in your area, mobile mechanics in your area will be listed along with workshops.

Can I get quotes for repairs and inspections?

You sure can! Simply hit the “Repair” button under the ‘Great, what can we quote you for?’ section of the form and a bunch of common repairs tasks will come up automatically for you to select.

You can also type your specific repair issue into the blank search box and our system will bring up any related tasks.

If your particular repair or inspection task isn’t listed under the common items tabs, click the ‘No match? Add comment’ button and type your issue in the “Describe what you need” box at the bottom of the section.

Should you have more than one repair or inspection task to quote, you can add more tasks by clicking the +Repair or +Inspection tabs.

What are my payment options?

Booking through AutoGuru gives you access to three payment options:

1. Pay upfront using your credit card or PayPal;
2. Create a reusable, interest-free ZipPay account to pay now and make easy weekly or monthly payments over time; or
3. Pay the workshop once your car service and/or repairs have been completed.

Cancellation fees apply. For full Terms & Conditions visit https://www.autoguru.com.au/terms

What’s included in my service?

Once you’ve typed in all your details and submitted the quote request form, you’ll see a list of trusted mechanics in your area and their costs to carry out your car service.

You can view all the inclusions for your service by clicking the blue 'What's included?' text at the top of the page. It’s just under the three black boxes.

Otto

Search and book Charlestown mechanics. Book your car service online and save.

MAKE

MODEL

LOCATION

Australia’s favourite
auto booking site.
Transparent pricing,
no surprises.
Only the best and
most trusted mechanics.

* Minimum service amounts apply

G S Mechanical Pty Ltd

WHITEBRIDGE
star star star star star

LATEST REVIEW

See all
star star star star star

Excellent service. Really good advice on car. It worth every dollar With the fre...

Excellent service. Really good advice on car. It worth every dollar With the free car wash, vacuum and free car loan. Five stars car service. Cheers.

Read more

Veera, Hyundai i30

NRMA Car Servicing Kotara

KOTARA
star star star star star_border

LATEST REVIEW

See all
star star star star star

Awesome, friendly staff. Service was done with no hassles and the free car wash ...

Awesome, friendly staff. Service was done with no hassles and the free car wash was just as good as if I'd paid someone to do it. Will definitely be going back again

Read more

Matthew, Mazda 3

Mark Hancock Automotive Repairs Pty Ltd

BENNETTS GREEN
star star star star star

LATEST REVIEW

See all
star star star star star

The quality of the service was very good. My only comment would be that when th...

The quality of the service was very good. My only comment would be that when the price is given for the fixed price service on the website, it is given as the total price including GST. and not the price excluding GST. I found that very misleading and not very price competative.I would recommend the service to others but I would point out to them the quote will not include GST.

Read more

Jacqueline, HYUNDAI SANTA FE

Leeroy's Automotive

CARDIFF
star star star star star

LATEST REVIEW

See all
star star star star star

"Quick and easy. Mechanics helpdul"

Kristie, Mazda 3

Recently requested quotes for Charlestown mechanics

Average quote price in Lake Macquarie

$476.97

Audi A1/A1 Sportback

TASKS QUOTED

Basic Service

$239.47

Toyota Landcruiser Prado

TASKS QUOTED

Logbook Service - 70000 kms / 42 months

$241.25

Hyundai Getz

TASKS QUOTED

Logbook Service - 15000 kms / 12 months

$223.69

Mini Mini Hatch

TASKS QUOTED

Basic Service

$206.88

Nissan Navara

TASKS QUOTED

Basic Service

$174.87

Suzuki Swift

TASKS QUOTED

Basic Service

$168.52

Mitsubishi Pajero

TASKS QUOTED

Basic Service

$297.92

Peugeot RCZ

TASKS QUOTED

Basic Service

$239.77

Peugeot RCZ

TASKS QUOTED

Logbook Service - 40000 kms / 24 months

$893.61

Hyundai Getz

TASKS QUOTED

Re-gas Air-conditioning

$192.68

Subaru Outback

TASKS QUOTED

Logbook Service - 25000 kms / 12 months

$256.85

Holden Commodore

TASKS QUOTED

Basic Service

$233.99

Mazda 3

TASKS QUOTED

Logbook Service - 70000 kms / 42 months

$223.19

Holden Commodore

TASKS QUOTED

Logbook Service - 225000 kms / 180 months

$430.69

Holden Commodore

TASKS QUOTED

Logbook Service - 210000 kms / 168 months

$397.78

Toyota Hiace

TASKS QUOTED

Logbook Service - 190000 kms / 114 months

$249.78

Holden Cruze

TASKS QUOTED

$347.24

Mazda 3

TASKS QUOTED

Logbook Service - 110000 kms / 66 months

$206.19

Volkswagen Amarok

TASKS QUOTED

Logbook Service - 30000 kms / 24 months

$380.81

Hyundai Excel

TASKS QUOTED

Front brake pad replacement and Basic Service

$466.63

Holden Colorado

TASKS QUOTED

Logbook Service - 200000 kms / 120 months

$916.98

Toyota Yaris

TASKS QUOTED

Logbook Service - 120000 kms / 72 months

$750.42

No deposit & interest free

BOOK NOW, PAY LATER

Other mechanics in Lake Macquarie

Tyreright Glendale

GLENDALE
star star star star star

LATEST REVIEW

See all
star star star star star

"Ontime and friendly staff."

Mattin, Hyundai Elantra

Midas Cooks Hill

COOKS HILL
star star star star star

LATEST REVIEW

See all
star star star star star

Very helpful and competitively priced. Didn't try to sell me lots of work that d...

Very helpful and competitively priced. Didn't try to sell me lots of work that didn't need doing.

Read more

Michael, Hyundai Getz

A & L Transmissions Centre

WALLSEND
star star star star star

LATEST REVIEW

See all
star star star star star

Amazing experience across the board, from knowing my name when turning up to off...

Amazing experience across the board, from knowing my name when turning up to offering a lift to a quality service filling me in on all the small things. Would recommend to anyone after great service.

Read more

Andrew, Holden Commodore

Belmont Automotive Service Centre

BELMONT
star star star star star

LATEST REVIEW

See all
star star star star star

I was impressed with the way Fixed Price Car Service dealt with me getting a quo...

I was impressed with the way Fixed Price Car Service dealt with me getting a quote and I was even more impressed with the service I got from Brent at Belmont Automotive Service Centre. On arrival at BASC, we were greeted and told what time the car would be ready and Brent was happy to answer any questions we had. Later in the day we had a call to say the car was ready and when we picked it up it had the tyres blacked and there was nice scented smell in the car. It was a very much better experience than I had had from "branded" garages (think Mazda, Holden, Ford) in the past and at a much smaller price. Highly recommended.

Read more

Phil, MAZDA TRIBUTE

Scott Forbes Automotive

WALLSEND
star star star star star

LATEST REVIEW

See all
star star star star star

The work was done efficiently, and well. Dropped off at 9 am, finished by 12 noo...

The work was done efficiently, and well. Dropped off at 9 am, finished by 12 noon. Great service.

Read more

Alan, Audi A5 Sportback

Ultimate Automotive

TORONTO
star star star star star

LATEST REVIEW

See all
star star star star star

"i will use Ultimate Automotive again as I trust them and value their service."

Shane, TOYOTA CAMRY

InGear Mechanical

TOMAGO
star star star star star

LATEST REVIEW

See all
star star star star star

Very friendly staff, I have absolutely no issues recommending these guys to peop...

Very friendly staff, I have absolutely no issues recommending these guys to people.

Read more

Morgyn, Hyundai i30

Bridgestone Service Centre Thornton

THORNTON
star star star star star

LATEST REVIEW

See all
star star star star star

Everything was very good for service , place nice and clean and staff helpful an...

Everything was very good for service , place nice and clean and staff helpful and pleasant . On booking the service through the agent a card was promised for holidays , after the service I am yet to hear anything from the agency . This is not the responsibility of the people doing the service rather the booking company.

Read more

David, Holden Calais

The Service Centre East Maitland

EAST MAITLAND
star star star star star_half

LATEST REVIEW

See all
star star star star star_border

Good advice after the service was complete. made good suggestions on other work ...

Good advice after the service was complete. made good suggestions on other work that may be required. Nice people.

Read more

Ryan, Mazda CX-5

Smart Torque Automotive

MAITLAND
star star star star star

LATEST REVIEW

See all
star star star star star

Rich was friendly, helpful and efficient. The team at Smart Torque is fantastic....

Rich was friendly, helpful and efficient. The team at Smart Torque is fantastic. Made me feel comfortable knowing my car was in good hands. I'll definitely be going back!

Read more

Catherine, JEEP COMPASS

Beacon Motors

LORN
star star star star star

LATEST REVIEW

See all
star star star star star

"The service was very good, on time and perfect."

Bajaya, Suzuki Swift

Cant's Motor Repairs

MAITLAND
star star star star star_half

LATEST REVIEW

See all
star star star star star

Very nice people fast service and if you have a problem with car next day they a...

Very nice people fast service and if you have a problem with car next day they are very helpful. Would use their services again

Read more

Laurel, Ford Territory

Express Lube Cessnock

CESSNOCK
star star star star_half star_border

LATEST REVIEW

See all
star star star star star

"Great service we will be a return customer"

Kim, Hyundai i30

Tyreright Toukley

TOUKLEY
star star star star star

LATEST REVIEW

See all
star star star star star

Thanks to auto guru I was able to find a great mechanic to service my car. I was...

Thanks to auto guru I was able to find a great mechanic to service my car. I was aware of some issues before the service but the mechanic had verified the issues they were able to start a bit earlier then the booked time and that told me what the problems where and what needed to be done first. Really good service from tyreright Toukley (argy tyre and service Toukley)

Read more

Hayden, Holden Commodore

Express Lube Tuggerah

TUGGERAH
star star star star star_half

LATEST REVIEW

See all
star star star star star

Excellent service, very friendly staff, this was a super easy wait for me, maybe...

Excellent service, very friendly staff, this was a super easy wait for me, maybe could do with some more seats

Read more

Scott, MITSUBISHI PAJERO

SBR Automotive Repairs

TUGGERAH
star star star star star

LATEST REVIEW

See all
star star star star star

Absolutely awesome, the best mechanic I've been to in a long time. I rang, was g...

Absolutely awesome, the best mechanic I've been to in a long time. I rang, was given a time to have my car serviced, and it was done at a great price. Straight in when I arrived, no waiting around like I've had to at other mechanics, and friendly caring staff my car was serviced and inspected and I was told of any repairs that might need to be fixed. I will definitely return to SBR Mechanics again.

Read more

Jennea, TOYOTA CAMRY

East Coast Tyre & Auto

TUGGERAH
star star star star star_border

LATEST REVIEW

See all
star star star star star_border

I was surprised at the money I saved by not getting my car service done by the c...

I was surprised at the money I saved by not getting my car service done by the car dealer. My invoice definitely listed all the log book service requirements to maintain my warranty. I've only given 4 stars because I was verbally advised that my brakes were still okay, but I didn't get any facts, such as an estimate of mileage or depth of lining left on the pads/discs. I will consider using them again.

Read more

Joy, Kia Cerato

Bridgestone Select Tuggerah

TUGGERAH
star star star star star

LATEST REVIEW

See all
star star star star star

Service delivered as expected and vehicle ready on time. Price as quoted. Staff ...

Service delivered as expected and vehicle ready on time. Price as quoted. Staff very friendly and helpful.

Read more

Robert, TOYOTA PRADO

Tyreright Tuggerah

TUGGERAH
star star star star star

LATEST REVIEW

See all
star star star star star

"Very happy thank you"

Ashley, Jeep Compass

Oztech Motor Mechanics

TEA GARDENS
star star star star star_border

LATEST REVIEW

See all
star star star star star_border

Good feedback but would like to have been rung to sort the problem rather than t...

Good feedback but would like to have been rung to sort the problem rather than to go back later for the things that could have been attended there and then

Read more

Kate, PEUGEOT 4007

Bridgestone Select Wyoming

WYOMING
star star star star star

LATEST REVIEW

See all
star star star star star

The service seems really good - engine smooth and quiet, steering and alignment ...

The service seems really good - engine smooth and quiet, steering and alignment great. Good report on what still requires attention. Returned clean.

Read more

Ken, Holden Viva

Express Lube Erina

ERINA
star star star star star

LATEST REVIEW

See all
star star star star star

Helpful staff, good price and complimentary courtesy car led to a great service ...

Helpful staff, good price and complimentary courtesy car led to a great service experience. Thank you.

Read more

Peter, Volkswagen Tiguan

NRMA Car Servicing Gosford

GOSFORD
star star star star star

LATEST REVIEW

See all
star star star star star

"Friendly and helpful, car running great"

June, Mitsubishi Lancer

Express Lube West Gosford

WEST GOSFORD
star star star star star_half

LATEST REVIEW

See all
star star star star star

"Very efficient and friendly service. Service was done quickly"

Rebecca, Toyota RAV4

Nationwide Auto Service Centre West Gosford

WEST GOSFORD
star star star star star

LATEST REVIEW

See all
star star star star star

Great and very friendly, rang first to ask to proceed with additional costs , ve...

Great and very friendly, rang first to ask to proceed with additional costs , very happy with service will defiantly be going back :)

Read more

Kirsty, Toyota Kluger

Kariong Automotive

KARIONG
star star star star star

LATEST REVIEW

See all
star star star star star

"great people to deal with"

Darren, JEEP GRAND CHEROKEE

Singleton Auto Electrical Service

SINGLETON
star star star star star_half

LATEST REVIEW

See all
star star star star star_border

Car was done as asked and priced very competatively. Would have been nice for a ...

Car was done as asked and priced very competatively. Would have been nice for a wash and vacuum too though. Otherwise a good job.

Read more

Mark, Holden Captiva

Hi Tech Automotive

WOY WOY
star star star star star

LATEST REVIEW

See all
star star star star star

"Did a great job. Simple as that"

Watipa, Holden Astra

Express Lube WoyWoy

BLACKWALL
star star star star star

LATEST REVIEW

See all
star star star star star

"Prompt efficient service provided."

Ray, Mitsubishi Outlander

KJ Motors Mona Vale

MONA VALE
star star star star star

LATEST REVIEW

See all
star star star star star

"Job well done."

Damien, Volvo V40

Procar Pty Ltd

CROMER
star star star star star

LATEST REVIEW

See all
star star star star star

"Great job done."

Andrew, Toyota Kluger

Newcastle Auto-Tech

airport_shuttle Mobile Mechanic

star star star star star

LATEST REVIEW

See all
star star star star star

"The mechanic was really nice and helpful"

Florencia, Jeep Grand Cherokee

Scott Forbes Mobile Mechanic

airport_shuttle Mobile Mechanic

star star star star star

LATEST REVIEW

See all
star star star star star

Efficient, friendly, polite and economical. Very convenient to have car serviced...

Efficient, friendly, polite and economical. Very convenient to have car serviced at home. Would highly recommend

Read more

Natalie and Graeme, Toyota RAV4

D & A Mobile Mechanic

airport_shuttle Mobile Mechanic

star star star star star

LATEST REVIEW

See all
star star star star star

"Convenient at home service"

James, TOYOTA KLUGER

InGear Mechanical Mobile Mechanic

airport_shuttle Mobile Mechanic

star star star star star

LATEST REVIEW

See all
star star star star star

Called before arrival. Picked up a brake pad issue and replaced those at the sam...

Called before arrival. Picked up a brake pad issue and replaced those at the same time. Really happy with the level of service provided.

Read more

Callum, HOLDEN COMMODORE

Mark Dewhurst Mobile Mechanics

airport_shuttle Mobile Mechanic

star star star star star

LATEST REVIEW

See all
star star star star star

Mark arrived on time and did a quality service on my car. Good prices and provid...

Mark arrived on time and did a quality service on my car. Good prices and provided some helpful technical advice. Highly recommend.

Read more

Luke, Holden Commodore

Book trusted and local mechanics with AutoGuru.

Find the best car service options in the local Charlestown area using AutoGuru. Compare services from national brands and local mechanics for the best deals right across Lake Macquarie. All prices are fixed upfront, so simply provide us details of your vehicle make and model, confirm the mechanic and click the button to book. Or give us a call on 1300 655 661 and we can do it for you.

Have you ever booked in to a Lake Macquarie mechanic, only to be slugged with hidden fees? So have we! That’s why we created AutoGuru – to ensure that doesn’t happen to you. Search through the UPFRONT, FIXED quotes given by mechanics in Charlestown, book in and drive away happy!

We source car services for all types of vehicle makes and models from Toyota and Mitsubishi to Audi and Mercedes Benz. Whether you need a standard safety service or a major milestone service, we’ll find the best mechanics close to Charlestown. Compare your options, book online and pay after your service.

Why not have a mobile mechanic come to your home to complete your next service. Carry on with your day while a mobile mechanic carries out the service at a convenient location. Your day isn't interrupted, so you can carry on with the important things in life.

Stop stressing about the overdue car service. Search trusted Charlestown mechanics in a matter of minutes! We even have awesome mechanics open on Saturday, talk about convenience. Search from hundreds of jobs like timing belt replacement, spark plug change and clutch replacement.

Questions? Speak with a Service Advisor
1300 655 661