Frequently Asked Questions

Is the price quoted, the price I will pay?

Yes, the price quoted is the price you’ll pay. You won’t pay a cent more and you’ll get exactly what’s listed in the inclusions.

And don’t worry, if there’s any additional work required, the mechanic will contact you and get your consent prior to starting.

Can I change my service date?

Sure, we get that things pop up. Just call our friendly team on 1300 655 661 and we’ll happily reschedule your booking.

There's no fee to reschedule your booking, however, if you’ve prepaid upfront on credit card, PayPal or ZipPay and wish to cancel your booking altogether, you will be refunded the original booking fee paid, minus a $20 cancellation fee.

Should you fail to show up at the time and place arranged with the Workshop without canceling in advance, you will forfeit the entire prepaid amount.

For full details see https://www.autoguru.com.au/terms#refunds

Does the price include parts and labour?

Yes, all our pricing includes parts, labour and GST.

Is there a loan car available?

Some of our workshops do offer a loan car and/or a drop off/pick up service (up to 5km from the workshop).

If the workshop is a Preferred Partner, these extras will be listed on the right hand side, underneath their pricing.

If the workshop is not a Preferred Partner, click the ‘Book Now’ button and then click the ‘Add a Roadworthy, Pink Slip or other common tasks’ text underneath the inclusions box at the top of the page.

Any additional services offered by the workshop will be included in this section.

What's the difference between a basic service and a logbook service?

A basic service includes engine oil and engine oil filter change, as well as a general safety inspection and inspection of all fluids.

If minor quantities of fluids are required, the mechanic will top these up.

A logbook service is a series of scheduled tasks recommended by the vehicle manufacturer at certain time intervals. Every logbook service is different. See “What’s Included In My Service”.

Will the mechanic stamp my logbook?

Absolutely, the mechanic will sign and stamp your logbook to meet manufacturer requirements.

They will sign off each task as it’s finished, and only stamp your logbook once all tasks specified by the manufacturer have been completed.

Will my warranty be affected if I book with one of your mechanics rather than the dealership?

The Australian Competition & Consumer Commission (ACCC) states that any certified mechanical workshop or mobile mechanic is indeed qualified to carry out logbook servicing as per manufacturer’s specifications, without voiding your New Car Warranty.

Our mechanics are able to carry out logbook servicing, according to the manufacturer’s specifications, using quality parts and lubricants.

The mechanic will sign off each item and stamp your logbook once all tasks are completed and your warranty will remain intact.

Where can I find the inclusions for my service?

Once you’ve typed in all your details and submitted the quote request form, you’ll see a list of suitable mechanics in your area and their costs to carry out your car service.

You can view all the inclusions for your service by clicking the blue 'Service Inclusions' button at the top of the page.

Can the mechanic come to me?

Yes! Our network of mobile mechanics can come to your home or workplace to carry out vehicle inspections, car servicing and some minor repairs.

Go through the search process and when you come to the page listing mechanics in your area, mobile mechanics in your area will be listed along with workshops.

Can I get quotes for repairs and inspections?

You sure can! Simply hit the “Repair” button under the ‘Great, what can we quote you for?’ section of the form and a bunch of common repairs tasks will come up automatically for you to select.

You can also type your specific repair issue into the blank search box and our system will bring up any related tasks.

If your particular repair or inspection task isn’t listed under the common items tabs, click the ‘No match? Add comment’ button and type your issue in the “Describe what you need” box at the bottom of the section.

Should you have more than one repair or inspection task to quote, you can add more tasks by clicking the +Repair or +Inspection tabs.

What are my payment options?

Booking through AutoGuru gives you access to three payment options:

1. Pay upfront using your credit card or PayPal;
2. Create a reusable, interest-free ZipPay account to pay now and make easy weekly or monthly payments over time; or
3. Pay the workshop once your car service and/or repairs have been completed.

Cancellation fees apply. For full Terms & Conditions visit https://www.autoguru.com.au/terms

What’s included in my service?

Once you’ve typed in all your details and submitted the quote request form, you’ll see a list of trusted mechanics in your area and their costs to carry out your car service.

You can view all the inclusions for your service by clicking the blue 'What's included?' text at the top of the page. It’s just under the three black boxes.

Otto

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Tyreright Toukley

TOUKLEY
star star star star star

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"Prompt efficient service with reasonable rates."

Daniel, Hyundai iLoad/iMax

Belmont Automotive Service Centre

BELMONT
star star star star star

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star star star star star

I was impressed with the way Fixed Price Car Service dealt with me getting a quo...

I was impressed with the way Fixed Price Car Service dealt with me getting a quote and I was even more impressed with the service I got from Brent at Belmont Automotive Service Centre. On arrival at BASC, we were greeted and told what time the car would be ready and Brent was happy to answer any questions we had. Later in the day we had a call to say the car was ready and when we picked it up it had the tyres blacked and there was nice scented smell in the car. It was a very much better experience than I had had from "branded" garages (think Mazda, Holden, Ford) in the past and at a much smaller price. Highly recommended.

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Phil, MAZDA TRIBUTE

Recently requested quotes for Chain Valley Bay mechanics

Average quote price in Lake Macquarie

$476.97

Hyundai Accent

TASKS QUOTED

Logbook Service - 75000 kms / 60 months

$264.35

Mitsubishi Pajero

TASKS QUOTED

Logbook Service - 60000 kms / 48 months

$616.34

Mazda 3

TASKS QUOTED

Basic Service

$224.24

Ford Falcon

TASKS QUOTED

$875.60

No deposit & interest free

BOOK NOW, PAY LATER

Other mechanics in Lake Macquarie

Ultimate Automotive

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"i will use Ultimate Automotive again as I trust them and value their service."

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Express Lube Tuggerah

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I dropped the car off and was driven back to my house. Good service. They were v...

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"Found everyone very nice courteous and was extremely Happy with the service"

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I was surprised at the money I saved by not getting my car service done by the c...

I was surprised at the money I saved by not getting my car service done by the car dealer. My invoice definitely listed all the log book service requirements to maintain my warranty. I've only given 4 stars because I was verbally advised that my brakes were still okay, but I didn't get any facts, such as an estimate of mileage or depth of lining left on the pads/discs. I will consider using them again.

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Joy, Kia Cerato

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Fixed prices didn't notify Bridgestone about my service which they thankfully fi...

Fixed prices didn't notify Bridgestone about my service which they thankfully fitted my car in for a service.

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Mark Hancock Automotive Repairs Pty Ltd

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The quality of the service was very good. My only comment would be that when th...

The quality of the service was very good. My only comment would be that when the price is given for the fixed price service on the website, it is given as the total price including GST. and not the price excluding GST. I found that very misleading and not very price competative.I would recommend the service to others but I would point out to them the quote will not include GST.

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Jacqueline, HYUNDAI SANTA FE

* Minimum service amounts apply

G S Mechanical Pty Ltd

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Excellent service. Really good advice on car. It worth every dollar With the fre...

Excellent service. Really good advice on car. It worth every dollar With the free car wash, vacuum and free car loan. Five stars car service. Cheers.

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Veera, Hyundai i30

Leeroy's Automotive

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"Quick and easy. Mechanics helpdul"

Kristie, Mazda 3

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"There staff were courteous and the service was completed promply."

lauren, Mazda 2

NRMA Car Servicing Kotara

KOTARA
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"I was happy with the service"

Perry, Volvo C30

Midas Cooks Hill

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"Friendly service, no hard sell on extra parts, service completed on time"

Victoria, Toyota Corolla

A & L Transmissions Centre

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"Bargain price but first class service"

Linda, Holden Epica

Scott Forbes Automotive

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A good mechanic is like a good hairdresser.. when you find one that has you walking out happy you keep going back. Scott and his team are always fast, friendly & accommodating with the best prices around.

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rachael, Holden Cruze

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Very impressed with the service i received at Express Lube Erina. Being a female...

Very impressed with the service i received at Express Lube Erina. Being a female i often go to the mechanic wary of how i will be treated. Everything was explained to me so i could understand what the service involved which i very much appreciated! I definitely will be going back

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Michelle, Hyundai i20

Bridgestone Select Mayfield

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"All went well. No surprises with the bill."

Archie, Mazda CX-7

NRMA Car Servicing Gosford

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"Great service at a great price"

Jasmin, Hyundai i20

Express Lube West Gosford

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"Very efficient and friendly service. Service was done quickly"

Rebecca, Toyota RAV4

Kariong Automotive

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"Helpful and communicative, great service from Kariong Automotive"

Ash, Mazda 3

InGear Mechanical

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Very friendly staff, I have absolutely no issues recommending these guys to peop...

Very friendly staff, I have absolutely no issues recommending these guys to people.

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Morgyn, Hyundai i30

Express Lube Cessnock

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Hi Tech Automotive

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when I dropped my car off for a service I was greeted in a friendly manner and t...

when I dropped my car off for a service I was greeted in a friendly manner and then driven back home to await the completion. I was the picked up and returned to my car and have to say the whole procedure was a pleasure. I can highly recommend this local mechanic to those seeking the good old fashioned "service with a smile", which is very hard to find. I will return !!

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Michelle, Hyundai i30

Bridgestone Service Centre Thornton

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Bridgestone Service Centre Thornton arranged all the parts for the service of my...

Bridgestone Service Centre Thornton arranged all the parts for the service of my Tiguan and got the job done. Good, friendly service. I will definitely take my cars back to them for servicing.

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Bruce, Volkswagen Tiguan

Express Lube WoyWoy

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"Excellent service with customer drop off"

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The Service Centre East Maitland

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Good advice after the service was complete. made good suggestions on other work ...

Good advice after the service was complete. made good suggestions on other work that may be required. Nice people.

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Ryan, Mazda CX-5

Smart Torque Automotive

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"Good service"

Robert, Mitsubishi Triton

Beacon Motors

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"Was nice and quick. Would recommend"

Chad, Nissan Navara/Pick-up

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"Excellent "

Wayne, HOLDEN COMMODORE

KJ Motors Mona Vale

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"Job well done."

Damien, Volvo V40

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"Great job done."

Andrew, Toyota Kluger

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"efficient service"

Greg, Ford Focus

Midas Brookvale

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Extremely pleased with repair and customer service. Would highly recommend Midas...

Extremely pleased with repair and customer service. Would highly recommend Midas Brookvale

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Stephanie, Honda CR-V

Mark Dewhurst Mobile Mechanics

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I was sick of mechanics that worked on my sons car not finding the right problem...

I was sick of mechanics that worked on my sons car not finding the right problem. A new battery, fuel pump,fuel filter, new Alternater and service we still had the same problem... Frustrated I got a mobile mechanic out to my sons house, he was on time, polite, and professional. He diagnosed the issue within 5 minutes and fixed it within 35 minutes. My son now has a car that’s running smoothly again.. Thank you mark dewhurst... I would recommend you to anyone looking for a great mechanic..

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Robyn, Holden Commodore

D & A Mobile Mechanic

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James, TOYOTA KLUGER

Newcastle Auto-Tech

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"Mechanic was on time, nice, friendly and helpful"

Prue, Holden Cruze

Scott Forbes Mobile Mechanic

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Brendan was extremely professional, he was right on time and great value for mon...

Brendan was extremely professional, he was right on time and great value for money.

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Anthony, Toyota RAV4

InGear Mechanical Mobile Mechanic

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The service provided by Jarrod was highly professional, competitively priced and...

The service provided by Jarrod was highly professional, competitively priced and promptly on time. The convenience of Jarrod's mobile service, meant that I could get on with my day without the hassle of getting my vehicle to a workshop and waiting for repairs to be completed. I will definitely be using InGear Mechanical again to look after my vehicle in the future.........

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Mal, Nissan X-Trail

Book trusted and local mechanics with AutoGuru.

Looking for a mechanic in Chain Valley Bay? AutoGuru finds your closest quality car mechanics for you to compare all in one place. We combine Lake Macquarie’s best car service options for your vehicle and location; so you can book with the click of a button, and one fixed price.

Have you ever booked in to a Lake Macquarie mechanic, only to be slugged with hidden fees? So have we! That’s why we created AutoGuru – to ensure that doesn’t happen to you. Search through the UPFRONT, FIXED quotes given by mechanics in Chain Valley Bay, book in and drive away happy!

We source car services for all types of vehicle makes and models from Toyota and Mitsubishi to Audi and Mercedes Benz. Whether you need a standard safety service or a major milestone service, we’ll find the best mechanics close to Chain Valley Bay. Compare your options, book online and pay after your service.

Don't forget you can also compare and book local mobile mechanics in Chain Valley Bay through AutoGuru! Whether you need a standard oil chance, 90,000km logbook service, timing belt replacement or a roadworthy certificate, mobile mechanics in Chain Valley Bay have the tools to do the job.

Really wanted to go to that Saturday BBQ but need to service your car? We've got you sorted. Book trusted local mechanics in Chain Valley Bay that are open on Saturday and also offer a loan car and a drop off service! Don't let the boring adult stuff get in the way of your weekend. Get instant quotes on AutoGuru and we can help you save money and let you get back to the things you really enjoy!

Questions? Speak with a Service Advisor
1300 655 661