Frequently Asked Questions

Is the price quoted, the price I will pay?

Yes, the price quoted is the price you’ll pay. You won’t pay a cent more and you’ll get exactly what’s listed in the inclusions.

And don’t worry, if there’s any additional work required, the mechanic will contact you and get your consent prior to starting.

Can I change my service date?

Sure, we get that things pop up. Just call our friendly team on 1300 655 661 and we’ll happily reschedule your booking.

There's no fee to reschedule your booking, however, if you’ve prepaid upfront on credit card, PayPal or ZipPay and wish to cancel your booking altogether, you will be refunded the original booking fee paid, minus a $20 cancellation fee.

Should you fail to show up at the time and place arranged with the Workshop without canceling in advance, you will forfeit the entire prepaid amount.

For full details see https://www.autoguru.com.au/terms#refunds

Does the price include parts and labour?

Yes, all our pricing includes parts, labour and GST.

Is there a loan car available?

Some of our workshops do offer a loan car and/or a drop off/pick up service (up to 5km from the workshop).

If the workshop is a Preferred Partner, these extras will be listed on the right hand side, underneath their pricing.

If the workshop is not a Preferred Partner, click the ‘Book Now’ button and then click the ‘Add a Roadworthy, Pink Slip or other common tasks’ text underneath the inclusions box at the top of the page.

Any additional services offered by the workshop will be included in this section.

What's the difference between a basic service and a logbook service?

A basic service includes engine oil and engine oil filter change, as well as a general safety inspection and inspection of all fluids.

If minor quantities of fluids are required, the mechanic will top these up.

A logbook service is a series of scheduled tasks recommended by the vehicle manufacturer at certain time intervals. Every logbook service is different. See “What’s Included In My Service”.

Will the mechanic stamp my logbook?

Absolutely, the mechanic will sign and stamp your logbook to meet manufacturer requirements.

They will sign off each task as it’s finished, and only stamp your logbook once all tasks specified by the manufacturer have been completed.

Will my warranty be affected if I book with one of your mechanics rather than the dealership?

The Australian Competition & Consumer Commission (ACCC) states that any certified mechanical workshop or mobile mechanic is indeed qualified to carry out logbook servicing as per manufacturer’s specifications, without voiding your New Car Warranty.

Our mechanics are able to carry out logbook servicing, according to the manufacturer’s specifications, using quality parts and lubricants.

The mechanic will sign off each item and stamp your logbook once all tasks are completed and your warranty will remain intact.

Where can I find the inclusions for my service?

Once you’ve typed in all your details and submitted the quote request form, you’ll see a list of suitable mechanics in your area and their costs to carry out your car service.

You can view all the inclusions for your service by clicking the blue 'Service Inclusions' button at the top of the page.

Can the mechanic come to me?

Yes! Our network of mobile mechanics can come to your home or workplace to carry out vehicle inspections, car servicing and some minor repairs.

Go through the search process and when you come to the page listing mechanics in your area, mobile mechanics in your area will be listed along with workshops.

Can I get quotes for repairs and inspections?

You sure can! Simply hit the “Repair” button under the ‘Great, what can we quote you for?’ section of the form and a bunch of common repairs tasks will come up automatically for you to select.

You can also type your specific repair issue into the blank search box and our system will bring up any related tasks.

If your particular repair or inspection task isn’t listed under the common items tabs, click the ‘No match? Add comment’ button and type your issue in the “Describe what you need” box at the bottom of the section.

Should you have more than one repair or inspection task to quote, you can add more tasks by clicking the +Repair or +Inspection tabs.

What are my payment options?

Booking through AutoGuru gives you access to three payment options:

1. Pay upfront using your credit card or PayPal;
2. Create a reusable, interest-free ZipPay account to pay now and make easy weekly or monthly payments over time; or
3. Pay the workshop once your car service and/or repairs have been completed.

Cancellation fees apply. For full Terms & Conditions visit https://www.autoguru.com.au/terms

What’s included in my service?

Once you’ve typed in all your details and submitted the quote request form, you’ll see a list of trusted mechanics in your area and their costs to carry out your car service.

You can view all the inclusions for your service by clicking the blue 'What's included?' text at the top of the page. It’s just under the three black boxes.

Otto

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Ultimate Automotive

TORONTO
star star star star star

LATEST REVIEW

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star star star star star

"i will use Ultimate Automotive again as I trust them and value their service."

Shane, TOYOTA CAMRY

Belmont Automotive Service Centre

BELMONT
star star star star star

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star star star star star

From the reminder emails to the greeting at reception BASC it is the real deal ...

From the reminder emails to the greeting at reception BASC it is the real deal in old fashion service. BASC was recommended to me by friends and family who have older cars and were impressed by their cleanliness and attention to detail. I had my Hyundai 45,000km new car service done and the experience exceeded my expectations. Love my new car smell when I left the workshop! Danny Wilson. Swansea

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Danny, HYUNDAI ACCENT

Recently requested quotes for Carey Bay mechanics

Average quote price in Lake Macquarie

$476.97

Kia Cerato

TASKS QUOTED

Logbook Service - 105000 kms / 84 months

$269.03

No deposit & interest free

BOOK NOW, PAY LATER

Other mechanics in Lake Macquarie

Mark Hancock Automotive Repairs Pty Ltd

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Great customer service. Very informative when I picked my car up with a few thin...

Great customer service. Very informative when I picked my car up with a few things that needed fixing. Will definitely be going back.

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Leeroy's Automotive

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Kristie, Mazda 3

Tyreright Glendale

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"Ontime and friendly staff."

Mattin, Hyundai Elantra

NRMA Car Servicing Kotara

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"Good price, good service, hassle free. Would recommend to anyone."

Veera, Hyundai i30

A & L Transmissions Centre

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They were super helpful and when there was a misunderstanding it was sorted inst...

They were super helpful and when there was a misunderstanding it was sorted instantly and with grace. Very professional I will definitely be back!

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Scott Forbes Automotive

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I have been going to Scott now since my new car warranty expired. No problems wh...

I have been going to Scott now since my new car warranty expired. No problems whatsoever and a fair price.

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Steve, Toyota Yaris

Midas Cooks Hill

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Really easy to deal with. Was able to book for the time I wanted the following d...

Really easy to deal with. Was able to book for the time I wanted the following day. First service where I haven't been hit with additional charges on top of the standard service fee.

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Gabrielle, Mazda 3

InGear Mechanical

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Very professional and clean work area. Very happy with these guys, and would do ...

Very professional and clean work area. Very happy with these guys, and would do business with them again if I’m in the area.

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Mark, Ford Transit

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The staff was polite and very helpful.The car runs a lot smoother since the serv...

The staff was polite and very helpful.The car runs a lot smoother since the service.Thank you

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Janette, Kia Rio

The Service Centre East Maitland

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Good advice after the service was complete. made good suggestions on other work ...

Good advice after the service was complete. made good suggestions on other work that may be required. Nice people.

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Ryan, Mazda CX-5

Express Lube Cessnock

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"I couldn't have asked for any better service"

Andrew, Suzuki Swift

Smart Torque Automotive

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"Very friendly family run business. Definitely know alot about cars"

Candace, Toyota Hilux

Beacon Motors

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"Was nice and quick. Would recommend"

Chad, Nissan Navara/Pick-up

Cant's Motor Repairs

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Very nice people fast service and if you have a problem with car next day they a...

Very nice people fast service and if you have a problem with car next day they are very helpful. Would use their services again

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Laurel, Ford Territory

Express Lube Tuggerah

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I dropped the car off and was driven back to my house. Good service. They were v...

I dropped the car off and was driven back to my house. Good service. They were very good on explaining the problem with my brakes. I will go back there. Thank you

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Judy, Hyundai i30

SBR Automotive Repairs

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"Found everyone very nice courteous and was extremely Happy with the service"

Jean, Toyota Camry

East Coast Tyre & Auto

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I was surprised at the money I saved by not getting my car service done by the c...

I was surprised at the money I saved by not getting my car service done by the car dealer. My invoice definitely listed all the log book service requirements to maintain my warranty. I've only given 4 stars because I was verbally advised that my brakes were still okay, but I didn't get any facts, such as an estimate of mileage or depth of lining left on the pads/discs. I will consider using them again.

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Joy, Kia Cerato

Bridgestone Select Tuggerah

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Fixed prices didn't notify Bridgestone about my service which they thankfully fi...

Fixed prices didn't notify Bridgestone about my service which they thankfully fitted my car in for a service.

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Amy, MAZDA 3

Tyreright Tuggerah

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Easy guys to deal with. And super fast time on my service. Would recommend highl...

Easy guys to deal with. And super fast time on my service. Would recommend highly

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John, Holden Commodore

Bridgestone Select Wyoming

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The service seems really good - engine smooth and quiet, steering and alignment ...

The service seems really good - engine smooth and quiet, steering and alignment great. Good report on what still requires attention. Returned clean.

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Ken, Holden Viva

NRMA Car Servicing Gosford

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Very professional & efficient, courteous, etc. The only reason I didn't put excellent is that I haven't had a chance to compare their rates on the 'further work' estimates.

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Peter, Mazda 323

Express Lube Erina

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Very impressed with the service i received at Express Lube Erina. Being a female...

Very impressed with the service i received at Express Lube Erina. Being a female i often go to the mechanic wary of how i will be treated. Everything was explained to me so i could understand what the service involved which i very much appreciated! I definitely will be going back

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Michelle, Hyundai i20

Express Lube West Gosford

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"Very Friendly, great communication, will definitely refer and use again."

Pauline, Ssangyong Korando

Nationwide Auto Service Centre West Gosford

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Excellent service. Exceeds expectations. Friendly. Helpful. Efficient. Thorough...

Excellent service. Exceeds expectations. Friendly. Helpful. Efficient. Thoroughly recommend.

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Corey, Volkswagen Eos

Kariong Automotive

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"Helpful and communicative, great service from Kariong Automotive"

Ash, Mazda 3

Hi Tech Automotive

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when I dropped my car off for a service I was greeted in a friendly manner and t...

when I dropped my car off for a service I was greeted in a friendly manner and then driven back home to await the completion. I was the picked up and returned to my car and have to say the whole procedure was a pleasure. I can highly recommend this local mechanic to those seeking the good old fashioned "service with a smile", which is very hard to find. I will return !!

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Michelle, Hyundai i30

Express Lube WoyWoy

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"Prompt efficient service provided."

Ray, Mitsubishi Outlander

Singleton Auto Electrical Service

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"No fuss and a good job, happy with the service"

Mark, Holden Barina

Oztech Motor Mechanics

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Good feedback but would like to have been rung to sort the problem rather than t...

Good feedback but would like to have been rung to sort the problem rather than to go back later for the things that could have been attended there and then

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Kate, PEUGEOT 4007

KJ Motors Mona Vale

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"Job well done."

Damien, Volvo V40

Procar Pty Ltd

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Excellent customer service & communication. Displayed an upto date & thorough me...

Excellent customer service & communication. Displayed an upto date & thorough mechanical knowlege with competitive pricing. Will be getting my return business.

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Doug, Mazda BT-50

D & A Mobile Mechanic

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"Convenient at home service"

James, TOYOTA KLUGER

Newcastle Auto-Tech

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"Mechanic was on time, nice, friendly and helpful"

Prue, Holden Cruze

Scott Forbes Mobile Mechanic

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Efficient, friendly, polite and economical. Very convenient to have car serviced...

Efficient, friendly, polite and economical. Very convenient to have car serviced at home. Would highly recommend

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Natalie and Graeme, Toyota RAV4

Mark Dewhurst Mobile Mechanics

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Very quick and easy to set up with all information readily available. The people...

Very quick and easy to set up with all information readily available. The people were very prompt in their communications which made sure I felt secure in the arrangements. Mark himself was there promptly and was very professional in his approach which again made me feel secure. It was a great relief to know that I was being able to have my car serviced properly and still be able to work at home and not waste my time waiting at a dealership or workshop.

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Brenda, Mazda 2

InGear Mechanical Mobile Mechanic

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Fantastic experience. Called first, turned up, great job, great advice, car left...

Fantastic experience. Called first, turned up, great job, great advice, car left clean and tyres shined! Will definitely use again and recommend! Thank you.

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Debbie, Holden Commodore

Book trusted and local mechanics with AutoGuru.

Compare the top rated mechanics in the Carey Bay area to find the best car service options near you. AutoGuru combines services from local mechanics and national brands, and all prices are fixed upfront. Enter your vehicle details, check the price and book all in one place. Book online now, or call 1300 655 661.

AutoGuru help you find the best mechanics in Carey Bay and beyond, in Lake Macquarie. We allow you to search for the closest workshops with the fixed price that suits your individual budget. The results you’ll see are for the same scheduled service task, with just parts and labour costs varying, depending on mechanic.

Whether you need a standard safety service or a major logbook service, we find mechanics in the Carey Bay area that can deliver the service you need. We source mechanics that can service all makes and models of vehicles, so you’ll never have to travel far for a quality service, at a fixed price.

Don't forget you can also compare and book local mobile mechanics in Carey Bay through AutoGuru! Whether you need a standard oil chance, 90,000km logbook service, timing belt replacement or a roadworthy certificate, mobile mechanics in Carey Bay have the tools to do the job.

Really wanted to go to that Saturday BBQ but need to service your car? We've got you sorted. Book trusted local mechanics in Carey Bay that are open on Saturday and also offer a loan car and a drop off service! Don't let the boring adult stuff get in the way of your weekend. Get instant quotes on AutoGuru and we can help you save money and let you get back to the things you really enjoy!

Questions? Speak with a Service Advisor
1300 655 661