Frequently Asked Questions

Is the price quoted, the price I will pay?

Yes, the price quoted is the price you’ll pay. You won’t pay a cent more and you’ll get exactly what’s listed in the inclusions.

And don’t worry, if there’s any additional work required, the mechanic will contact you and get your consent prior to starting.

Can I change my service date?

Sure, we get that things pop up. Just call our friendly team on 1300 655 661 and we’ll happily reschedule your booking.

There's no fee to reschedule your booking, however, if you’ve prepaid upfront on credit card, PayPal or ZipPay and wish to cancel your booking altogether, you will be refunded the original booking fee paid, minus a $20 cancellation fee.

Should you fail to show up at the time and place arranged with the Workshop without canceling in advance, you will forfeit the entire prepaid amount.

For full details see https://www.autoguru.com.au/terms#refunds

Does the price include parts and labour?

Yes, all our pricing includes parts, labour and GST.

Is there a loan car available?

Some of our workshops do offer a loan car and/or a drop off/pick up service (up to 5km from the workshop).

If the workshop is a Preferred Partner, these extras will be listed on the right hand side, underneath their pricing.

If the workshop is not a Preferred Partner, click the ‘Book Now’ button and then click the ‘Add a Roadworthy, Pink Slip or other common tasks’ text underneath the inclusions box at the top of the page.

Any additional services offered by the workshop will be included in this section.

What's the difference between a basic service and a logbook service?

A basic service includes engine oil and engine oil filter change, as well as a general safety inspection and inspection of all fluids.

If minor quantities of fluids are required, the mechanic will top these up.

A logbook service is a series of scheduled tasks recommended by the vehicle manufacturer at certain time intervals. Every logbook service is different. See “What’s Included In My Service”.

Will the mechanic stamp my logbook?

Absolutely, the mechanic will sign and stamp your logbook to meet manufacturer requirements.

They will sign off each task as it’s finished, and only stamp your logbook once all tasks specified by the manufacturer have been completed.

Will my warranty be affected if I book with one of your mechanics rather than the dealership?

The Australian Competition & Consumer Commission (ACCC) states that any certified mechanical workshop or mobile mechanic is indeed qualified to carry out logbook servicing as per manufacturer’s specifications, without voiding your New Car Warranty.

Our mechanics are able to carry out logbook servicing, according to the manufacturer’s specifications, using quality parts and lubricants.

The mechanic will sign off each item and stamp your logbook once all tasks are completed and your warranty will remain intact.

Where can I find the inclusions for my service?

Once you’ve typed in all your details and submitted the quote request form, you’ll see a list of suitable mechanics in your area and their costs to carry out your car service.

You can view all the inclusions for your service by clicking the blue 'Service Inclusions' button at the top of the page.

Can the mechanic come to me?

Yes! Our network of mobile mechanics can come to your home or workplace to carry out vehicle inspections, car servicing and some minor repairs.

Go through the search process and when you come to the page listing mechanics in your area, mobile mechanics in your area will be listed along with workshops.

Can I get quotes for repairs and inspections?

You sure can! Simply hit the “Repair” button under the ‘Great, what can we quote you for?’ section of the form and a bunch of common repairs tasks will come up automatically for you to select.

You can also type your specific repair issue into the blank search box and our system will bring up any related tasks.

If your particular repair or inspection task isn’t listed under the common items tabs, click the ‘No match? Add comment’ button and type your issue in the “Describe what you need” box at the bottom of the section.

Should you have more than one repair or inspection task to quote, you can add more tasks by clicking the +Repair or +Inspection tabs.

What are my payment options?

Booking through AutoGuru gives you access to three payment options:

1. Pay upfront using your credit card or PayPal;
2. Create a reusable, interest-free ZipPay account to pay now and make easy weekly or monthly payments over time; or
3. Pay the workshop once your car service and/or repairs have been completed.

Cancellation fees apply. For full Terms & Conditions visit https://www.autoguru.com.au/terms

What’s included in my service?

Once you’ve typed in all your details and submitted the quote request form, you’ll see a list of trusted mechanics in your area and their costs to carry out your car service.

You can view all the inclusions for your service by clicking the blue 'What's included?' text at the top of the page. It’s just under the three black boxes.

Otto

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Ultimate Automotive

TORONTO
star star star star star

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"i will use Ultimate Automotive again as I trust them and value their service."

Shane, TOYOTA CAMRY

Belmont Automotive Service Centre

BELMONT
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From the reminder emails to the greeting at reception BASC it is the real deal ...

From the reminder emails to the greeting at reception BASC it is the real deal in old fashion service. BASC was recommended to me by friends and family who have older cars and were impressed by their cleanliness and attention to detail. I had my Hyundai 45,000km new car service done and the experience exceeded my expectations. Love my new car smell when I left the workshop! Danny Wilson. Swansea

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Danny, HYUNDAI ACCENT

No deposit & interest free

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Mark Hancock Automotive Repairs Pty Ltd

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I have been going to Mark Hancock for About 6 years to have my car serviced. The...

I have been going to Mark Hancock for About 6 years to have my car serviced. They are always so friendly and helpful! I would highly recommend this family run business to anyone.

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Michelle, NISSAN X-TRAIL

Leeroy's Automotive

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"Quick and easy. Mechanics helpdul"

Kristie, Mazda 3

Tyreright Glendale

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"Good service and very reasonable price."

Jonathan, Mitsubishi Outlander

NRMA Car Servicing Kotara

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Awesome, friendly staff. Service was done with no hassles and the free car wash ...

Awesome, friendly staff. Service was done with no hassles and the free car wash was just as good as if I'd paid someone to do it. Will definitely be going back again

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Matthew, Mazda 3

A & L Transmissions Centre

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The guys there were very nice and welcoming. Booked in for a 135,000 km log book...

The guys there were very nice and welcoming. Booked in for a 135,000 km log book service on my Commodore. Booked in at 8 am, and had my car back by lunchtime. Fast, efficient and great value for money. Will be using these guys again in the future.

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Scott Forbes Automotive

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Shawn, the mechanic who serviced my vehicle was excellent and delivered a qualit...

Shawn, the mechanic who serviced my vehicle was excellent and delivered a quality work for my Corolla. Unbeatable price with exceptional work quality. I cant find a reason to say no yet.

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Vince, Toyota Corolla

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"Wonderful experience with mechanic and very friendly. Communication fantastic"

sharmaine, Holden Astra

Midas Cooks Hill

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Really easy to deal with. Was able to book for the time I wanted the following d...

Really easy to deal with. Was able to book for the time I wanted the following day. First service where I haven't been hit with additional charges on top of the standard service fee.

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Gabrielle, Mazda 3

Bridgestone Select Mayfield

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Lovely clean place, welcoming staff and they happily checked the extra things ov...

Lovely clean place, welcoming staff and they happily checked the extra things over and above the log book service I asked for. Will definitely be back.

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Jean, Hyundai Accent

Tyreright Toukley

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"Very friendly and professional 😊 will definitely be going back!"

Emily, Nissan Qashqai

InGear Mechanical

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Very professional and clean work area. Very happy with these guys, and would do ...

Very professional and clean work area. Very happy with these guys, and would do business with them again if I’m in the area.

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Mark, Ford Transit

Bridgestone Service Centre Thornton

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Everything was very good for service , place nice and clean and staff helpful an...

Everything was very good for service , place nice and clean and staff helpful and pleasant . On booking the service through the agent a card was promised for holidays , after the service I am yet to hear anything from the agency . This is not the responsibility of the people doing the service rather the booking company.

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David, Holden Calais

Express Lube Tuggerah

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"Good"

Bill, Mercedes-Benz Sprinter

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"Found everyone very nice courteous and was extremely Happy with the service"

Jean, Toyota Camry

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I was surprised at the money I saved by not getting my car service done by the c...

I was surprised at the money I saved by not getting my car service done by the car dealer. My invoice definitely listed all the log book service requirements to maintain my warranty. I've only given 4 stars because I was verbally advised that my brakes were still okay, but I didn't get any facts, such as an estimate of mileage or depth of lining left on the pads/discs. I will consider using them again.

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Joy, Kia Cerato

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"I couldn't have asked for any better service"

Andrew, Suzuki Swift

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Service delivered as expected and vehicle ready on time. Price as quoted. Staff ...

Service delivered as expected and vehicle ready on time. Price as quoted. Staff very friendly and helpful.

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Robert, TOYOTA PRADO

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"Very happy thank you"

Ashley, Jeep Compass

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Good advice after the service was complete. made good suggestions on other work ...

Good advice after the service was complete. made good suggestions on other work that may be required. Nice people.

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"Excellent customer service from the team at Smart Torque Automotive"

Kellie, Holden Astra

Beacon Motors

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"The service was very good, on time and perfect."

Bajaya, Suzuki Swift

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Bernadette, MITSUBISHI TRITON

Bridgestone Select Wyoming

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The service seems really good - engine smooth and quiet, steering and alignment ...

The service seems really good - engine smooth and quiet, steering and alignment great. Good report on what still requires attention. Returned clean.

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I’m very happy with the service I received. As far as I can tell, the actual fix...

I’m very happy with the service I received. As far as I can tell, the actual fixing of the car was fine. It was nice to get a complimentary wash of the car too.

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Ellie, Toyota Corolla

Express Lube Erina

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"A very honest pink-slip inspection with no unnecessary extra costs. Thanks!"

George, Mazda 323/323F

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As per usual an efficient service, done within the allocated time so I didn't ha...

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Paul, MAZDA BT50

Kariong Automotive

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"Helpful and communicative, great service from Kariong Automotive"

Ash, Mazda 3

Hi Tech Automotive

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when I dropped my car off for a service I was greeted in a friendly manner and t...

when I dropped my car off for a service I was greeted in a friendly manner and then driven back home to await the completion. I was the picked up and returned to my car and have to say the whole procedure was a pleasure. I can highly recommend this local mechanic to those seeking the good old fashioned "service with a smile", which is very hard to find. I will return !!

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Michelle, Hyundai i30

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Except for the fact that I booked my service online and on the day the mechanic ...

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Paul, Kia Cerato

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"No fuss and a good job, happy with the service"

Mark, Holden Barina

Oztech Motor Mechanics

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Good feedback but would like to have been rung to sort the problem rather than t...

Good feedback but would like to have been rung to sort the problem rather than to go back later for the things that could have been attended there and then

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Kate, PEUGEOT 4007

KJ Motors Mona Vale

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"Job well done."

Damien, Volvo V40

Procar Pty Ltd

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"Great job done."

Andrew, Toyota Kluger

D & A Mobile Mechanic

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"Convenient at home service"

James, TOYOTA KLUGER

Mark Dewhurst Mobile Mechanics

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The service was done efficiently, and the mechanic was very informative when com...

The service was done efficiently, and the mechanic was very informative when communicating what he had done and what will need doing.

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Carmine, Nissan Micra

Newcastle Auto-Tech

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"Mechanic was on time, nice, friendly and helpful"

Prue, Holden Cruze

Scott Forbes Mobile Mechanic

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"Very good service, on time and right price"

Craig, Nissan Dualis/Dualis+2

InGear Mechanical Mobile Mechanic

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"On time and very easy to talk to regarding any issues your car may have."

Peter, Mazda 3

Book trusted and local mechanics with AutoGuru.

You don’t need to call all the mechanics in Lake Macquarie to find the best quote – we do it for you! We have an easy to use database of Buttaba mechanics & car services waiting to offer you the best deal. Just enter a couple of details, choose from the list of fixed quotes and book!

When you book a service through us, you know exactly what you’re getting and for what price. We show results for mechanics in and around Buttaba offering the exact scheduled service tasks you need; so all that varies is the parts and labour cost from mechanic to mechanic. Search, book, happy days.

Whether you’re after a standard safety service, milestone service, a major or minor repair or anything else, AutoGuru can help you find the Buttaba mechanic with the best price. All the upfront quotes are fixed price, so all you need to do is book the best rates and you’re set.

Do you lead a busy lifestyle? Whether it be kids, work, activities or sport it seems our lives as getting busier and busier. Easily and conveniently keep on top of your car maintenance and repairs with a mobile mechanic in Buttaba.

Had another crazy week and forgot to organise the car service? We know plenty of trusted mechanics open on Saturday in Buttaba. You can search instant quotes and book your car service or repair within minutes!

Questions? Speak with a Service Advisor
1300 655 661