Frequently Asked Questions

Is the price quoted, the price I will pay?

Yes, the price quoted is the price you’ll pay. You won’t pay a cent more and you’ll get exactly what’s listed in the inclusions.

And don’t worry, if there’s any additional work required, the mechanic will contact you and get your consent prior to starting.

Can I change my service date?

Sure, we get that things pop up. Just call our friendly team on 1300 655 661 and we’ll happily reschedule your booking.

There's no fee to reschedule your booking, however, if you’ve prepaid upfront on credit card, PayPal or ZipPay and wish to cancel your booking altogether, you will be refunded the original booking fee paid, minus a $20 cancellation fee.

Should you fail to show up at the time and place arranged with the Workshop without canceling in advance, you will forfeit the entire prepaid amount.

For full details see https://www.autoguru.com.au/terms#refunds

Does the price include parts and labour?

Yes, all our pricing includes parts, labour and GST.

Is there a loan car available?

Some of our workshops do offer a loan car and/or a drop off/pick up service (up to 5km from the workshop).

If the workshop is a Preferred Partner, these extras will be listed on the right hand side, underneath their pricing.

If the workshop is not a Preferred Partner, click the ‘Book Now’ button and then click the ‘Add a Roadworthy, Pink Slip or other common tasks’ text underneath the inclusions box at the top of the page.

Any additional services offered by the workshop will be included in this section.

What's the difference between a basic service and a logbook service?

A basic service includes engine oil and engine oil filter change, as well as a general safety inspection and inspection of all fluids.

If minor quantities of fluids are required, the mechanic will top these up.

A logbook service is a series of scheduled tasks recommended by the vehicle manufacturer at certain time intervals. Every logbook service is different. See “What’s Included In My Service”.

Will the mechanic stamp my logbook?

Absolutely, the mechanic will sign and stamp your logbook to meet manufacturer requirements.

They will sign off each task as it’s finished, and only stamp your logbook once all tasks specified by the manufacturer have been completed.

Will my warranty be affected if I book with one of your mechanics rather than the dealership?

The Australian Competition & Consumer Commission (ACCC) states that any certified mechanical workshop or mobile mechanic is indeed qualified to carry out logbook servicing as per manufacturer’s specifications, without voiding your New Car Warranty.

Our mechanics are able to carry out logbook servicing, according to the manufacturer’s specifications, using quality parts and lubricants.

The mechanic will sign off each item and stamp your logbook once all tasks are completed and your warranty will remain intact.

Where can I find the inclusions for my service?

Once you’ve typed in all your details and submitted the quote request form, you’ll see a list of suitable mechanics in your area and their costs to carry out your car service.

You can view all the inclusions for your service by clicking the blue 'Service Inclusions' button at the top of the page.

Can the mechanic come to me?

Yes! Our network of mobile mechanics can come to your home or workplace to carry out vehicle inspections, car servicing and some minor repairs.

Go through the search process and when you come to the page listing mechanics in your area, mobile mechanics in your area will be listed along with workshops.

Can I get quotes for repairs and inspections?

You sure can! Simply hit the “Repair” button under the ‘Great, what can we quote you for?’ section of the form and a bunch of common repairs tasks will come up automatically for you to select.

You can also type your specific repair issue into the blank search box and our system will bring up any related tasks.

If your particular repair or inspection task isn’t listed under the common items tabs, click the ‘No match? Add comment’ button and type your issue in the “Describe what you need” box at the bottom of the section.

Should you have more than one repair or inspection task to quote, you can add more tasks by clicking the +Repair or +Inspection tabs.

What are my payment options?

Booking through AutoGuru gives you access to three payment options:

1. Pay upfront using your credit card or PayPal;
2. Create a reusable, interest-free ZipPay account to pay now and make easy weekly or monthly payments over time; or
3. Pay the workshop once your car service and/or repairs have been completed.

Cancellation fees apply. For full Terms & Conditions visit https://www.autoguru.com.au/terms

What’s included in my service?

Once you’ve typed in all your details and submitted the quote request form, you’ll see a list of trusted mechanics in your area and their costs to carry out your car service.

You can view all the inclusions for your service by clicking the blue 'What's included?' text at the top of the page. It’s just under the three black boxes.

Otto

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Leeroy's Automotive

CARDIFF
star star star star star

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"Quick and easy. Mechanics helpdul"

Kristie, Mazda 3

Tyreright Glendale

GLENDALE
star star star star star

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"Ontime and friendly staff."

Mattin, Hyundai Elantra

Recently requested quotes for Boolaroo mechanics

Average quote price in Lake Macquarie

$476.97

Holden Captiva

TASKS QUOTED

Logbook Service - 135000 kms / 108 months

$305.04

No deposit & interest free

BOOK NOW, PAY LATER

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Ultimate Automotive

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"i will use Ultimate Automotive again as I trust them and value their service."

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"Good price, good service, hassle free. Would recommend to anyone."

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Mark Hancock Automotive Repairs Pty Ltd

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I have been going to Mark Hancock for About 6 years to have my car serviced. The...

I have been going to Mark Hancock for About 6 years to have my car serviced. They are always so friendly and helpful! I would highly recommend this family run business to anyone.

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Michelle, NISSAN X-TRAIL

* Minimum service amounts apply

G S Mechanical Pty Ltd

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Excellent service. Really good advice on car. It worth every dollar With the fre...

Excellent service. Really good advice on car. It worth every dollar With the free car wash, vacuum and free car loan. Five stars car service. Cheers.

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Veera, Hyundai i30

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Very good. The guy at the shop is very helpful and friendly. The service is fast...

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Corazon, MERCEDES C180

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Lovely clean place, welcoming staff and they happily checked the extra things ov...

Lovely clean place, welcoming staff and they happily checked the extra things over and above the log book service I asked for. Will definitely be back.

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I would recommend Midas Cooks Hill to anyone who is looking for a logbook service on their car. Russell was awesome and I will definitely be taking my car back for my next service. Great customer service, very friendly and helpful. Extremely happy with everything:) Thanks so much Russell:)

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Helen, Kia Rio

InGear Mechanical

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Very friendly staff, I have absolutely no issues recommending these guys to peop...

Very friendly staff, I have absolutely no issues recommending these guys to people.

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Morgyn, Hyundai i30

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Good advice after the service was complete. made good suggestions on other work that may be required. Nice people.

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Ryan, Mazda CX-5

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The team at Smart Torque were fantastic. Great and friendly service, very knowle...

The team at Smart Torque were fantastic. Great and friendly service, very knowledgeable and an absolute pleasure dealing with Leigh and the team. Will be coming back again and again.

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Nick, Holden Cruze

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Bajaya, Suzuki Swift

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Wayne, HOLDEN COMMODORE

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Kim, Hyundai i30

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"Prompt efficient service with reasonable rates."

Daniel, Hyundai iLoad/iMax

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Excellent service, very friendly staff, this was a super easy wait for me, maybe...

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Scott, MITSUBISHI PAJERO

SBR Automotive Repairs

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Absolutely awesome, the best mechanic I've been to in a long time. I rang, was g...

Absolutely awesome, the best mechanic I've been to in a long time. I rang, was given a time to have my car serviced, and it was done at a great price. Straight in when I arrived, no waiting around like I've had to at other mechanics, and friendly caring staff my car was serviced and inspected and I was told of any repairs that might need to be fixed. I will definitely return to SBR Mechanics again.

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Jennea, TOYOTA CAMRY

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Joy, Kia Cerato

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Service delivered as expected and vehicle ready on time. Price as quoted. Staff ...

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The service seems really good - engine smooth and quiet, steering and alignment great. Good report on what still requires attention. Returned clean.

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The only word I had for it is "seamless". They were bloody fantastic, good on ya guys

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Conor, Volkswagen Golf VI

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Helpful staff, good price and complimentary courtesy car led to a great service experience. Thank you.

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Peter, Volkswagen Tiguan

Express Lube West Gosford

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Rebecca, Toyota RAV4

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As per usual an efficient service, done within the allocated time so I didn't ha...

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Paul, MAZDA BT50

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Kate, PEUGEOT 4007

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Thank you so much, great service, great price, and extremely friendly staff. I ...

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Belinda, Holden Colorado

Kariong Automotive

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Darren, JEEP GRAND CHEROKEE

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"Did a great job. Simple as that"

Watipa, Holden Astra

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KJ Motors Mona Vale

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"Job well done."

Damien, Volvo V40

Procar Pty Ltd

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"Great job done."

Andrew, Toyota Kluger

D & A Mobile Mechanic

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"Convenient at home service"

James, TOYOTA KLUGER

Scott Forbes Mobile Mechanic

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Awesome service. Being a business owner usually having my car serviced is having...

Awesome service. Being a business owner usually having my car serviced is having to drive and leave my vehicle all day...which means lost time and lost $$$. The mechanic was super punctual and super friendly and did a great job. Have already told friends of the great service and they too will be using Scott in the future.

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Greg, Holden Astra

Newcastle Auto-Tech

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"The mechanic was really nice and helpful"

Florencia, Jeep Grand Cherokee

InGear Mechanical Mobile Mechanic

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Jarrod couldn't have been more helpful and accommodating. It's great to find a m...

Jarrod couldn't have been more helpful and accommodating. It's great to find a mechanic who's mobile and doesn't charge the earth for the service! I've had plenty of experience with big workshops where your car's fitted in if and when and then you get told, "Oh, you'll need a new one of these and those and that," but InGear's much more flexible and focused on what the customer's wanting.

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Adam, Suzuki Swift

Mark Dewhurst Mobile Mechanics

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I was sick of mechanics that worked on my sons car not finding the right problem...

I was sick of mechanics that worked on my sons car not finding the right problem. A new battery, fuel pump,fuel filter, new Alternater and service we still had the same problem... Frustrated I got a mobile mechanic out to my sons house, he was on time, polite, and professional. He diagnosed the issue within 5 minutes and fixed it within 35 minutes. My son now has a car that’s running smoothly again.. Thank you mark dewhurst... I would recommend you to anyone looking for a great mechanic..

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Robyn, Holden Commodore

Book trusted and local mechanics with AutoGuru.

You don’t need to call all the mechanics in Lake Macquarie to find the best quote – we do it for you! We have an easy to use database of Boolaroo mechanics & car services waiting to offer you the best deal. Just enter a couple of details, choose from the list of fixed quotes and book!

When you search for a car service option in Boolaroo, we gather all of the local mechanics that provide the exact service you need for your vehicle make and model. You’re comparing apples with apples. Each mechanic provides an instant quote online, so when you go to pay after the service there are no nasty surprises.

Whether you need a standard 10,000km safety service or a milestone logbook service, when you search for a mechanic in Boolaroo, we compare the service you want for the vehicle you want. We’ve helped over 1.5 million Australians compare 1600 mechanics nationwide, and we want to help you too.

Do you lead a busy lifestyle? Whether it be kids, work, activities or sport it seems our lives as getting busier and busier. Easily and conveniently keep on top of your car maintenance and repairs with a mobile mechanic in Boolaroo.

Find trusted mechanics that are open on Saturday. Whatever your budget is - we've teamed up with ZipPay to offer you flexible, interest free payments. Don't let life get in the way of your car. book your car service or repair now!

Questions? Speak with a Service Advisor
1300 655 661