Frequently Asked Questions

Is the price quoted, the price I will pay?

Yes, the price quoted is the price you’ll pay. You won’t pay a cent more and you’ll get exactly what’s listed in the inclusions.

And don’t worry, if there’s any additional work required, the mechanic will contact you and get your consent prior to starting.

Can I change my service date?

Sure, we get that things pop up. Just call our friendly team on 1300 655 661 and we’ll happily reschedule your booking.

There's no fee to reschedule your booking, however, if you’ve prepaid upfront on credit card, PayPal or ZipPay and wish to cancel your booking altogether, you will be refunded the original booking fee paid, minus a $20 cancellation fee.

Should you fail to show up at the time and place arranged with the Workshop without canceling in advance, you will forfeit the entire prepaid amount.

For full details see https://www.autoguru.com.au/terms#refunds

Does the price include parts and labour?

Yes, all our pricing includes parts, labour and GST.

Is there a loan car available?

Some of our workshops do offer a loan car and/or a drop off/pick up service (up to 5km from the workshop).

If the workshop is a Preferred Partner, these extras will be listed on the right hand side, underneath their pricing.

If the workshop is not a Preferred Partner, click the ‘Book Now’ button and then click the ‘Add a Roadworthy, Pink Slip or other common tasks’ text underneath the inclusions box at the top of the page.

Any additional services offered by the workshop will be included in this section.

What's the difference between a basic service and a logbook service?

A basic service includes engine oil and engine oil filter change, as well as a general safety inspection and inspection of all fluids.

If minor quantities of fluids are required, the mechanic will top these up.

A logbook service is a series of scheduled tasks recommended by the vehicle manufacturer at certain time intervals. Every logbook service is different. See “What’s Included In My Service”.

Will the mechanic stamp my logbook?

Absolutely, the mechanic will sign and stamp your logbook to meet manufacturer requirements.

They will sign off each task as it’s finished, and only stamp your logbook once all tasks specified by the manufacturer have been completed.

Will my warranty be affected if I book with one of your mechanics rather than the dealership?

The Australian Competition & Consumer Commission (ACCC) states that any certified mechanical workshop or mobile mechanic is indeed qualified to carry out logbook servicing as per manufacturer’s specifications, without voiding your New Car Warranty.

Our mechanics are able to carry out logbook servicing, according to the manufacturer’s specifications, using quality parts and lubricants.

The mechanic will sign off each item and stamp your logbook once all tasks are completed and your warranty will remain intact.

Where can I find the inclusions for my service?

Once you’ve typed in all your details and submitted the quote request form, you’ll see a list of suitable mechanics in your area and their costs to carry out your car service.

You can view all the inclusions for your service by clicking the blue 'Service Inclusions' button at the top of the page.

Can the mechanic come to me?

Yes! Our network of mobile mechanics can come to your home or workplace to carry out vehicle inspections, car servicing and some minor repairs.

Go through the search process and when you come to the page listing mechanics in your area, mobile mechanics in your area will be listed along with workshops.

Can I get quotes for repairs and inspections?

You sure can! Simply hit the “Repair” button under the ‘Great, what can we quote you for?’ section of the form and a bunch of common repairs tasks will come up automatically for you to select.

You can also type your specific repair issue into the blank search box and our system will bring up any related tasks.

If your particular repair or inspection task isn’t listed under the common items tabs, click the ‘No match? Add comment’ button and type your issue in the “Describe what you need” box at the bottom of the section.

Should you have more than one repair or inspection task to quote, you can add more tasks by clicking the +Repair or +Inspection tabs.

What are my payment options?

Booking through AutoGuru gives you access to three payment options:

1. Pay upfront using your credit card or PayPal;
2. Create a reusable, interest-free ZipPay account to pay now and make easy weekly or monthly payments over time; or
3. Pay the workshop once your car service and/or repairs have been completed.

Cancellation fees apply. For full Terms & Conditions visit https://www.autoguru.com.au/terms

What’s included in my service?

Once you’ve typed in all your details and submitted the quote request form, you’ll see a list of trusted mechanics in your area and their costs to carry out your car service.

You can view all the inclusions for your service by clicking the blue 'What's included?' text at the top of the page. It’s just under the three black boxes.

Otto

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Ultimate Automotive

TORONTO
star star star star star

LATEST REVIEW

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"Quick, easy and helpful. Very happy with the service."

Kacey, HYUNDAI SANTA FE

Belmont Automotive Service Centre

BELMONT
star star star star star

LATEST REVIEW

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star star star star star

"I get my car serviced by this workshop and find them very good and friendly"

Sarah, Mitsubishi Lancer

Recently requested quotes for Arcadia Vale mechanics

Average quote price in Lake Macquarie

$476.97

Holden Commodore

TASKS QUOTED

Transmission Fluid Service/Replacement , Front brake pad replacement and Rear Differential Fluid Change

$538.31

No deposit & interest free

BOOK NOW, PAY LATER

Other mechanics in Lake Macquarie

Mark Hancock Automotive Repairs Pty Ltd

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I found that the workshop gave a very good service and excellent customer servic...

I found that the workshop gave a very good service and excellent customer service.

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Boudan, HONDA ACCORD

Leeroy's Automotive

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I booked my logbook service at 10am. I went on time. The staff said they only co...

I booked my logbook service at 10am. I went on time. The staff said they only collect the car in the morning, the service would be done in noon. I was not expecting that and was not informed beforehand. I had no transport to go home and come back to pick up my car. I had to wait for more than 3 hours for the service.

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Scott Forbes Automotive

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"Great service!!"

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Midas Cooks Hill

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The staff was polite and very helpful.The car runs a lot smoother since the serv...

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"Very happy with the service. Very good service from Bridgestone Mayfield."

Neil, TOYOTA CAMRY

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Very professional and clean work area. Very happy with these guys, and would do ...

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Mark, Ford Transit

Express Lube Tuggerah

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Randa, Subaru Outback

Bridgestone Service Centre Thornton

THORNTON
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Bridgestone Service Centre Thornton arranged all the parts for the service of my...

Bridgestone Service Centre Thornton arranged all the parts for the service of my Tiguan and got the job done. Good, friendly service. I will definitely take my cars back to them for servicing.

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Bruce, Volkswagen Tiguan

SBR Automotive Repairs

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Absolutely awesome, the best mechanic I've been to in a long time. I rang, was g...

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Jennea, TOYOTA CAMRY

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I was surprised at the money I saved by not getting my car service done by the car dealer. My invoice definitely listed all the log book service requirements to maintain my warranty. I've only given 4 stars because I was verbally advised that my brakes were still okay, but I didn't get any facts, such as an estimate of mileage or depth of lining left on the pads/discs. I will consider using them again.

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Joy, Kia Cerato

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Robert, TOYOTA PRADO

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Whitney, Nissan Qashqai

Express Lube Cessnock

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"I couldn't have asked for any better service"

Andrew, Suzuki Swift

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Ryan, Mazda CX-5

Smart Torque Automotive

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Rochelle, Nissan Tiida

Beacon Motors

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Laurel, Ford Territory

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Ken, Holden Viva

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Peter, Mazda 323

Express Lube Erina

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Very impressed with the service i received at Express Lube Erina. Being a female...

Very impressed with the service i received at Express Lube Erina. Being a female i often go to the mechanic wary of how i will be treated. Everything was explained to me so i could understand what the service involved which i very much appreciated! I definitely will be going back

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Michelle, Hyundai i20

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"George was very helpful. Friendly staff. Excellent service "

Jodie, Hyundai Santa Fe

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Booked my BT 50 in at short notice and was although fully booked, they still man...

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Paul, Mazda BT-50

Kariong Automotive

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"great people to deal with"

Darren, JEEP GRAND CHEROKEE

Hi Tech Automotive

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"Did a great job. Simple as that"

Watipa, Holden Astra

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"Excellent service with customer drop off"

Michael, Volkswagen Tiguan

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Car was done as asked and priced very competatively. Would have been nice for a ...

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Mark, Holden Captiva

Oztech Motor Mechanics

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Good feedback but would like to have been rung to sort the problem rather than t...

Good feedback but would like to have been rung to sort the problem rather than to go back later for the things that could have been attended there and then

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Kate, PEUGEOT 4007

KJ Motors Mona Vale

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"Job well done."

Damien, Volvo V40

Procar Pty Ltd

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"Great job done."

Andrew, Toyota Kluger

D & A Mobile Mechanic

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"Convenient at home service"

James, TOYOTA KLUGER

Mark Dewhurst Mobile Mechanics

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Very quick and easy to set up with all information readily available. The people...

Very quick and easy to set up with all information readily available. The people were very prompt in their communications which made sure I felt secure in the arrangements. Mark himself was there promptly and was very professional in his approach which again made me feel secure. It was a great relief to know that I was being able to have my car serviced properly and still be able to work at home and not waste my time waiting at a dealership or workshop.

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Brenda, Mazda 2

Newcastle Auto-Tech

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"Friendly, professional and convenient. Will go through these guys again!"

Sean, Mazda 2

Scott Forbes Mobile Mechanic

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Awesome service. Being a business owner usually having my car serviced is having...

Awesome service. Being a business owner usually having my car serviced is having to drive and leave my vehicle all day...which means lost time and lost $$$. The mechanic was super punctual and super friendly and did a great job. Have already told friends of the great service and they too will be using Scott in the future.

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Greg, Holden Astra

InGear Mechanical Mobile Mechanic

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Jarrod was very helpful and even went to get my brakes machined. I will be using...

Jarrod was very helpful and even went to get my brakes machined. I will be using him again. Excellent service and value.

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Tim, Subaru Impreza

Book trusted and local mechanics with AutoGuru.

If you’re having trouble finding good Arcadia Vale mechanics & car services, AutoGuru can help! We have teamed up with the most reliable workshops from around Lake Macquarie in order to bring you the fixed quotes that will suit your budget. Fill in our form or give us a call on 1300 655 661 and drive away happy today!

At AutoGuru, we have partnered with only the top quality mechanics throughout Lake Macquarie, helping you to easily source the mechanic that’s closest to you in Arcadia Vale. All our listed comparison quotes are the upfront price and that’s all you’ll pay!

Mechanics in the Arcadia Vale area service vehicles of all makes and models, so when you search with us, you’re bound to find what you need. We compare standard safety services, major logbook services and everything in between.

Don't forget you can also compare and book local mobile mechanics in Arcadia Vale through AutoGuru! Whether you need a standard oil chance, 90,000km logbook service, timing belt replacement or a roadworthy certificate, mobile mechanics in Arcadia Vale have the tools to do the job.

Had another crazy week and forgot to organise the car service? We know plenty of trusted mechanics open on Saturday in Arcadia Vale. You can search instant quotes and book your car service or repair within minutes!

Questions? Speak with a Service Advisor
1300 655 661