Frequently Asked Questions

Is the price quoted, the price I will pay?

Yes, the price quoted is the price you’ll pay. You won’t pay a cent more and you’ll get exactly what’s listed in the inclusions.

And don’t worry, if there’s any additional work required, the mechanic will contact you and get your consent prior to starting.

Can I change my service date?

Sure, we get that things pop up. Just call our friendly team on 1300 655 661 and we’ll happily reschedule your booking.

There's no fee to reschedule your booking, however, if you’ve prepaid upfront on credit card, PayPal or ZipPay and wish to cancel your booking altogether, you will be refunded the original booking fee paid, minus a $20 cancellation fee.

Should you fail to show up at the time and place arranged with the Workshop without canceling in advance, you will forfeit the entire prepaid amount.

For full details see https://www.autoguru.com.au/terms#refunds

Does the price include parts and labour?

Yes, all our pricing includes parts, labour and GST.

Is there a loan car available?

Some of our workshops do offer a loan car and/or a drop off/pick up service (up to 5km from the workshop).

If the workshop is a Preferred Partner, these extras will be listed on the right hand side, underneath their pricing.

If the workshop is not a Preferred Partner, click the ‘Book Now’ button and then click the ‘Add a Roadworthy, Pink Slip or other common tasks’ text underneath the inclusions box at the top of the page.

Any additional services offered by the workshop will be included in this section.

What's the difference between a basic service and a logbook service?

A basic service includes engine oil and engine oil filter change, as well as a general safety inspection and inspection of all fluids.

If minor quantities of fluids are required, the mechanic will top these up.

A logbook service is a series of scheduled tasks recommended by the vehicle manufacturer at certain time intervals. Every logbook service is different. See “What’s Included In My Service”.

Will the mechanic stamp my logbook?

Absolutely, the mechanic will sign and stamp your logbook to meet manufacturer requirements.

They will sign off each task as it’s finished, and only stamp your logbook once all tasks specified by the manufacturer have been completed.

Will my warranty be affected if I book with one of your mechanics rather than the dealership?

The Australian Competition & Consumer Commission (ACCC) states that any certified mechanical workshop or mobile mechanic is indeed qualified to carry out logbook servicing as per manufacturer’s specifications, without voiding your New Car Warranty.

Our mechanics are able to carry out logbook servicing, according to the manufacturer’s specifications, using quality parts and lubricants.

The mechanic will sign off each item and stamp your logbook once all tasks are completed and your warranty will remain intact.

Where can I find the inclusions for my service?

Once you’ve typed in all your details and submitted the quote request form, you’ll see a list of suitable mechanics in your area and their costs to carry out your car service.

You can view all the inclusions for your service by clicking the blue 'Service Inclusions' button at the top of the page.

Can the mechanic come to me?

Yes! Our network of mobile mechanics can come to your home or workplace to carry out vehicle inspections, car servicing and some minor repairs.

Go through the search process and when you come to the page listing mechanics in your area, mobile mechanics in your area will be listed along with workshops.

Can I get quotes for repairs and inspections?

You sure can! Simply hit the “Repair” button under the ‘Great, what can we quote you for?’ section of the form and a bunch of common repairs tasks will come up automatically for you to select.

You can also type your specific repair issue into the blank search box and our system will bring up any related tasks.

If your particular repair or inspection task isn’t listed under the common items tabs, click the ‘No match? Add comment’ button and type your issue in the “Describe what you need” box at the bottom of the section.

Should you have more than one repair or inspection task to quote, you can add more tasks by clicking the +Repair or +Inspection tabs.

What are my payment options?

Booking through AutoGuru gives you access to three payment options:

1. Pay upfront using your credit card or PayPal;
2. Create a reusable, interest-free ZipPay account to pay now and make easy weekly or monthly payments over time; or
3. Pay the workshop once your car service and/or repairs have been completed.

Cancellation fees apply. For full Terms & Conditions visit https://www.autoguru.com.au/terms

What’s included in my service?

Once you’ve typed in all your details and submitted the quote request form, you’ll see a list of trusted mechanics in your area and their costs to carry out your car service.

You can view all the inclusions for your service by clicking the blue 'What's included?' text at the top of the page. It’s just under the three black boxes.

Otto

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Ultracare Tyre and Auto

KEMPSEY
star star star star star_border

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star star star star star_border

"Friendly staff and vehicle was ready by the promised time"

Steven, Holden Colorado

John Oxley Motors

PORT MACQUARIE CBD
star star star star star_half

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star star star star star

Very professional staff. Efficient and run me through the things they did in a w...

Very professional staff. Efficient and run me through the things they did in a way that I understood. Thanks for a great service. Will be back.

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Erin, Toyota Yaris

TTM Automotive

WAUCHOPE
star star star star star

LATEST REVIEW

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star star star star star

First use of this service. Very easy to use and convenient for a person new to t...

First use of this service. Very easy to use and convenient for a person new to the area. TTM Team were very helpful and their service was excellent. Provided a comprehensive report with info on condition of vehicle, work done and future needs.

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Rex, MAZDA Mazda3

Automax Service Centre

COFFS HARBOUR CBD
star star star star star

LATEST REVIEW

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star star star star star

I found AutoMax service very good, very professional. I will be servicing my can...

I found AutoMax service very good, very professional. I will be servicing my can there again.

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Les, HONDA JAZZ

Goodyear Autocare Coffs Harbour

COFFS HARBOUR CBD
star star star star star

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star star star star star

"Excellent service, fast, friendly and efficient."

Marty, Mazda 3

Bridgestone Select Coffs Harbour

COFFS HARBOUR CBD
star star star star_half star_border

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star star star star star

"I had good service will go back to Bridgestone"

Mark, Great Wall Motors V Series

Les Pepper Mechanical

WOOLGOOLGA
star star star star star

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star star star star star

"So impressed with the service decided to book in again for new tyres"

Keith, Mercedes-Benz E-Class

Midas Armidale

ARMIDALE CBD
star star star star star

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star star star star star

Mechanic was friendly and knowledgeable, car ran as good as new after the servic...

Mechanic was friendly and knowledgeable, car ran as good as new after the service. Great price, no complaints!

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Jarrah, MAZDA Mazda6

No deposit & interest free

BOOK NOW, PAY LATER

Other mechanics in Kempsey

Carson's Car Care

WEST ARMIDALE
star star star star star_half

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star star star star star

The staff really cooperative. They didn't charge extra money and finished on tim...

The staff really cooperative. They didn't charge extra money and finished on time. Highly recommend.

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Mustafa, HOLDEN COMMODORE

Cooper Auto Service Centre

GLEN INNES
star star star star star

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star star star star star

I was their first Fixed Price Car Service customer and they treated me as though...

I was their first Fixed Price Car Service customer and they treated me as though I was a local. Great service and very handy to have the fixed price up front. Would definitely use again!

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Kerri, Subaru Outback

Tyreright Tamworth

TAMINDA
star star star star star_half

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star star star star star

Very helpful, quick happy to drop you off and pick you up after te service compl...

Very helpful, quick happy to drop you off and pick you up after te service completed

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Catherine, Honda Civic

Oztech Motor Mechanics

TEA GARDENS
star star star star star_border

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star star star star star_border

Good feedback but would like to have been rung to sort the problem rather than t...

Good feedback but would like to have been rung to sort the problem rather than to go back later for the things that could have been attended there and then

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Kate, PEUGEOT 4007

Beacon Motors

LORN
star star star star star

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star star star star star

"Was nice and quick. Would recommend"

Chad, Nissan Navara/Pick-up

Cant's Motor Repairs

MAITLAND
star star star star star_half

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star star star star star

Very nice people fast service and if you have a problem with car next day they a...

Very nice people fast service and if you have a problem with car next day they are very helpful. Would use their services again

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Laurel, Ford Territory

Smart Torque Automotive

MAITLAND
star star star star star

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star star star star star

The service was good. Staffs are approachable even the mechanic. They did a good...

The service was good. Staffs are approachable even the mechanic. They did a good service. Great service with affordable price.

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Rochelle, Nissan Tiida

The Service Centre East Maitland

EAST MAITLAND
star star star star star_half

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star star star star star_border

Good advice after the service was complete. made good suggestions on other work ...

Good advice after the service was complete. made good suggestions on other work that may be required. Nice people.

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Ryan, Mazda CX-5

InGear Mechanical

TOMAGO
star star star star star

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star star star star star

Very friendly, helpful and great service. This is the second time my car has bee...

Very friendly, helpful and great service. This is the second time my car has been serviced here.

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Chris, Volkswagen Tiguan

Zack's Automotive

MUSWELLBROOK
star star star star star

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star star star star star

I was extremely happy with the service received at Zack's Automotive. Zack the o...

I was extremely happy with the service received at Zack's Automotive. Zack the owner is a hands-on guy and talks you through the process and makes sure you are completely satisfied with what he's offering. I couldn't recommend he and his friendly team more highly!

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Michelle, NISSAN X-TRAIL

Bridgestone Select Mayfield

MAYFIELD
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"All went well. No surprises with the bill."

Archie, Mazda CX-7

Singleton Auto Electrical Service

SINGLETON
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Car was done as asked and priced very competatively. Would have been nice for a ...

Car was done as asked and priced very competatively. Would have been nice for a wash and vacuum too though. Otherwise a good job.

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Mark, Holden Captiva

Midas Cooks Hill

COOKS HILL
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Very helpful and competitively priced. Didn't try to sell me lots of work that d...

Very helpful and competitively priced. Didn't try to sell me lots of work that didn't need doing.

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Michael, Hyundai Getz

Scott Forbes Automotive

WALLSEND
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"Great service with a great price."

Scott, Mitsubishi Triton

Broadmeadow Tyres & Service

BROADMEADOW
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"On time and helpful to deal with."

Emma, Volkswagen Eos

NRMA Car Servicing Kotara

KOTARA
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star star star star star

My experience was seamless and efficient and I paid exactly what I was quoted. M...

My experience was seamless and efficient and I paid exactly what I was quoted. My car was ready ahead of the expected time and I was called immediately. It made dropping and picking up my kids from school really easy.

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Ciara, MITSUBISHI OUTLANDER

Tyreright Glendale

GLENDALE
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star star star star star

"Good service and very reasonable price."

Jonathan, Mitsubishi Outlander

Leeroy's Automotive

CARDIFF
star star star star star

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star star star star star

"Quick and easy. Mechanics helpdul"

Kristie, Mazda 3

Mark Hancock Automotive Repairs Pty Ltd

BENNETTS GREEN
star star star star star

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star star star star star

Great customer service. Very informative when I picked my car up with a few thin...

Great customer service. Very informative when I picked my car up with a few things that needed fixing. Will definitely be going back.

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Scott, Holden Sportwagon

Express Lube Cessnock

CESSNOCK
star star star star_half star_border

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star star star star star

"Great service we will be a return customer"

Kim, Hyundai i30

Belmont Automotive Service Centre

BELMONT
star star star star star

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star star star star star

I was impressed with the way Fixed Price Car Service dealt with me getting a quo...

I was impressed with the way Fixed Price Car Service dealt with me getting a quote and I was even more impressed with the service I got from Brent at Belmont Automotive Service Centre. On arrival at BASC, we were greeted and told what time the car would be ready and Brent was happy to answer any questions we had. Later in the day we had a call to say the car was ready and when we picked it up it had the tyres blacked and there was nice scented smell in the car. It was a very much better experience than I had had from "branded" garages (think Mazda, Holden, Ford) in the past and at a much smaller price. Highly recommended.

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Phil, MAZDA TRIBUTE

Drive In Tune

BALLINA
star star star star star

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star star star star star

"Very honest and reliable down to earth service. Good one Drive in Tune!!"

Ferdy, Mitsubishi ASX

My Mechanic

BALLINA
star star star star star_half

LATEST REVIEW

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star star star star star

Adam was great - made sure everything was done in budget, and had some good, eas...

Adam was great - made sure everything was done in budget, and had some good, easy suggestions for maintenance of the vehicle. Will do my next service with him, too.

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Joe, Subaru Forester

BP Penoil

LISMORE CBD
star star star star_border star_border

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star star star star star

"A great and professional job...cheaper too!"

David, NISSAN X-TRAIL

Ultimate Automotive

TORONTO
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star star star star star

"i will use Ultimate Automotive again as I trust them and value their service."

Shane, TOYOTA CAMRY

Gunnedah Diesel Service

GUNNEDAH
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"Brilliant, quick and did a great job"

Josh, Chrysler 300

Rod Bryant Mechanical Repairs

BLAKEBROOK
star star star star star

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Great service ,good advice on how to maintain high kilometer vehicle in cost eff...

Great service ,good advice on how to maintain high kilometer vehicle in cost effective way . Would recommend highly AAA+++

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Seamus, Peugeot 4007

Tyreright Toukley

TOUKLEY
star star star star star

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"Workshop was spot on time as per arrangement. In at 3pm finished at 4h50pm."

Ronald, Toyota Hiace

Express Lube Tuggerah

TUGGERAH
star star star star star_half

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star star star star star

A trouble free experience, all the staff were great, serviced the car well & pas...

A trouble free experience, all the staff were great, serviced the car well & passed on some advice on other possible issues beyond what the service entailed. I will return for the next service for sure :)

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Lisa, MITSUBISHI PAJERO

SBR Automotive Repairs

TUGGERAH
star star star star star

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star star star star star

"Found everyone very nice courteous and was extremely Happy with the service"

Jean, Toyota Camry

East Coast Tyre & Auto

TUGGERAH
star star star star star_border

LATEST REVIEW

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star star star star star_border

I was surprised at the money I saved by not getting my car service done by the c...

I was surprised at the money I saved by not getting my car service done by the car dealer. My invoice definitely listed all the log book service requirements to maintain my warranty. I've only given 4 stars because I was verbally advised that my brakes were still okay, but I didn't get any facts, such as an estimate of mileage or depth of lining left on the pads/discs. I will consider using them again.

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Joy, Kia Cerato

InGear Mechanical Mobile Mechanic

airport_shuttle Mobile Mechanic

star star star star star

LATEST REVIEW

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star star star star star

Darren was great, did a fantastic job, and kept me updated with any other items ...

Darren was great, did a fantastic job, and kept me updated with any other items which needed attention. Very happy with the whole process.

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Nick, Holden Cruze

Scott Forbes Mobile Mechanic

airport_shuttle Mobile Mechanic

star star star star star

LATEST REVIEW

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star star star star star

Efficient, friendly, polite and economical. Very convenient to have car serviced...

Efficient, friendly, polite and economical. Very convenient to have car serviced at home. Would highly recommend

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Natalie and Graeme, Toyota RAV4

Newcastle Auto-Tech

airport_shuttle Mobile Mechanic

star star star star star

LATEST REVIEW

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star star star star star

"The mechanic was really nice and helpful"

Florencia, Jeep Grand Cherokee

D & A Mobile Mechanic

airport_shuttle Mobile Mechanic

star star star star star

LATEST REVIEW

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star star star star star

"Convenient at home service"

James, TOYOTA KLUGER

Mark Dewhurst Mobile Mechanics

airport_shuttle Mobile Mechanic

star star star star star

LATEST REVIEW

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star star star star star

Mark arrived on time and did a quality service on my car. Good prices and provid...

Mark arrived on time and did a quality service on my car. Good prices and provided some helpful technical advice. Highly recommend.

Read more

Luke, Holden Commodore

Book trusted and local mechanics with AutoGuru.

If you need to book your car in for a service in Frederickton, we can save you time and money. Just fill in a few details on our ‘Instant Quotes’ form, then choose the fixed price quote from our list of the Kempsey mechanics closest to you. Alternatively, give us a call on 1300 655 661 and we’ll do it for you – no obligation!

All of the quotes for Frederickton mechanics at AutoGuru are based upon the same scheduled service task, so only the cost of parts and labour varies. This means you’ll always know how much your service or repair will cost before booking it in. We have all the top mechanics in Kempsey, so try us today!

Here at AutoGuru, we list quality mechanics who can offer you the best price on services or repairs. You’ll receive a fixed price quote for all makes and models and you’ll be able to find the Frederickton mechanic that’s most conveniently located to you.

Do you lead a busy lifestyle? Whether it be kids, work, activities or sport it seems our lives as getting busier and busier. Easily and conveniently keep on top of your car maintenance and repairs with a mobile mechanic in Frederickton.

Find trusted mechanics that are open on Saturday. Whatever your budget is - we've teamed up with ZipPay to offer you flexible, interest free payments. Don't let life get in the way of your car. book your car service or repair now!

Questions? Speak with a Service Advisor
1300 655 661