Frequently Asked Questions

Is the price quoted, the price I will pay?

Yes, the price quoted is the price you’ll pay. You won’t pay a cent more and you’ll get exactly what’s listed in the inclusions.

And don’t worry, if there’s any additional work required, the mechanic will contact you and get your consent prior to starting.

Can I change my service date?

Sure, we get that things pop up. Just call our friendly team on 1300 655 661 and we’ll happily reschedule your booking.

There's no fee to reschedule your booking, however, if you’ve prepaid upfront on credit card, PayPal or ZipPay and wish to cancel your booking altogether, you will be refunded the original booking fee paid, minus a $20 cancellation fee.

Should you fail to show up at the time and place arranged with the Workshop without canceling in advance, you will forfeit the entire prepaid amount.

For full details see https://www.autoguru.com.au/terms#refunds

Does the price include parts and labour?

Yes, all our pricing includes parts, labour and GST.

Is there a loan car available?

Some of our workshops do offer a loan car and/or a drop off/pick up service (up to 5km from the workshop).

If the workshop is a Preferred Partner, these extras will be listed on the right hand side, underneath their pricing.

If the workshop is not a Preferred Partner, click the ‘Book Now’ button and then click the ‘Add a Roadworthy, Pink Slip or other common tasks’ text underneath the inclusions box at the top of the page.

Any additional services offered by the workshop will be included in this section.

What's the difference between a basic service and a logbook service?

A basic service includes engine oil and engine oil filter change, as well as a general safety inspection and inspection of all fluids.

If minor quantities of fluids are required, the mechanic will top these up.

A logbook service is a series of scheduled tasks recommended by the vehicle manufacturer at certain time intervals. Every logbook service is different. See “What’s Included In My Service”.

Will the mechanic stamp my logbook?

Absolutely, the mechanic will sign and stamp your logbook to meet manufacturer requirements.

They will sign off each task as it’s finished, and only stamp your logbook once all tasks specified by the manufacturer have been completed.

Will my warranty be affected if I book with one of your mechanics rather than the dealership?

The Australian Competition & Consumer Commission (ACCC) states that any certified mechanical workshop or mobile mechanic is indeed qualified to carry out logbook servicing as per manufacturer’s specifications, without voiding your New Car Warranty.

Our mechanics are able to carry out logbook servicing, according to the manufacturer’s specifications, using quality parts and lubricants.

The mechanic will sign off each item and stamp your logbook once all tasks are completed and your warranty will remain intact.

Where can I find the inclusions for my service?

Once you’ve typed in all your details and submitted the quote request form, you’ll see a list of suitable mechanics in your area and their costs to carry out your car service.

You can view all the inclusions for your service by clicking the blue 'Service Inclusions' button at the top of the page.

Can the mechanic come to me?

Yes! Our network of mobile mechanics can come to your home or workplace to carry out vehicle inspections, car servicing and some minor repairs.

Go through the search process and when you come to the page listing mechanics in your area, mobile mechanics in your area will be listed along with workshops.

Can I get quotes for repairs and inspections?

You sure can! Simply hit the “Repair” button under the ‘Great, what can we quote you for?’ section of the form and a bunch of common repairs tasks will come up automatically for you to select.

You can also type your specific repair issue into the blank search box and our system will bring up any related tasks.

If your particular repair or inspection task isn’t listed under the common items tabs, click the ‘No match? Add comment’ button and type your issue in the “Describe what you need” box at the bottom of the section.

Should you have more than one repair or inspection task to quote, you can add more tasks by clicking the +Repair or +Inspection tabs.

What are my payment options?

Booking through AutoGuru gives you access to three payment options:

1. Pay upfront using your credit card or PayPal;
2. Create a reusable, interest-free ZipPay account to pay now and make easy weekly or monthly payments over time; or
3. Pay the workshop once your car service and/or repairs have been completed.

Cancellation fees apply. For full Terms & Conditions visit https://www.autoguru.com.au/terms

What’s included in my service?

Once you’ve typed in all your details and submitted the quote request form, you’ll see a list of trusted mechanics in your area and their costs to carry out your car service.

You can view all the inclusions for your service by clicking the blue 'What's included?' text at the top of the page. It’s just under the three black boxes.

Otto

Search and book Kempsey BMW mechanics. Book your car service online and save.

MAKE

MODEL

LOCATION

Australia’s favourite
auto booking site.
Transparent pricing,
no surprises.
Only the best and
most trusted mechanics.

Top BMW mechanics in Kempsey

Ultracare Tyre and Auto

KEMPSEY
star star star star star_border

LATEST REVIEW

See all
star star star star star_border

"Friendly staff and vehicle was ready by the promised time"

Steven, Holden Colorado

John Oxley Motors

PORT MACQUARIE CBD
star star star star star_half

LATEST REVIEW

See all
star star star star star

Very professional staff. Efficient and run me through the things they did in a w...

Very professional staff. Efficient and run me through the things they did in a way that I understood. Thanks for a great service. Will be back.

Read more

Erin, Toyota Yaris

TTM Automotive

WAUCHOPE
star star star star star

LATEST REVIEW

See all
star star star star star

First use of this service. Very easy to use and convenient for a person new to t...

First use of this service. Very easy to use and convenient for a person new to the area. TTM Team were very helpful and their service was excellent. Provided a comprehensive report with info on condition of vehicle, work done and future needs.

Read more

Rex, MAZDA Mazda3

Goodyear Autocare Coffs Harbour

COFFS HARBOUR CBD
star star star star star

LATEST REVIEW

See all
star star star star star

"Excellent service, fast, friendly and efficient."

Marty, Mazda 3

Automax Service Centre

COFFS HARBOUR CBD
star star star star star

LATEST REVIEW

See all
star star star star star

"Was happy with my choice! !!"

Lidia, Suzuki Swift

Bridgestone Select Coffs Harbour

COFFS HARBOUR CBD
star star star star_half star_border

LATEST REVIEW

See all
star star star star star

"I had good service will go back to Bridgestone"

Mark, Great Wall Motors V Series

Scott Forbes Automotive

WALLSEND
star star star star star

LATEST REVIEW

See all
star star star star star

"Great service and unbeatable price"

Croydon, Volkswagen Golf VI

NRMA Car Servicing Kotara

KOTARA
star star star star star_border

LATEST REVIEW

See all
star star star star star_border

The staff were very friendly and helpful. They serviced my car and finished the...

The staff were very friendly and helpful. They serviced my car and finished the work earlier than expected, which was great!

Read more

Emma, Subaru Outback

Other BMW mechanics in Kempsey

Express Lube Tuggerah

TUGGERAH
star star star star star_half

LATEST REVIEW

See all
star star star star star

A trouble free experience, all the staff were great, serviced the car well & pas...

A trouble free experience, all the staff were great, serviced the car well & passed on some advice on other possible issues beyond what the service entailed. I will return for the next service for sure :)

Read more

Lisa, MITSUBISHI PAJERO

Midas Cooks Hill

COOKS HILL
star star star star star

LATEST REVIEW

See all
star star star star star

Always great service at Midas Cooks Hill. The guys are quick, professional, frie...

Always great service at Midas Cooks Hill. The guys are quick, professional, friendly and get the job done. What's not to like?

Read more

Richelle, TOYOTA RAV4

Broadmeadow Tyres & Service

BROADMEADOW
star star star star star_half

LATEST REVIEW

See all
star star star star star

"Wonderful experience with mechanic and very friendly. Communication fantastic"

sharmaine, Holden Astra

Bridgestone Select Mayfield

MAYFIELD
star star star star star

LATEST REVIEW

See all
star star star star star

I would highly recommend this service. It was excellent value for money. The se...

I would highly recommend this service. It was excellent value for money. The service was impeccable and the staff very friendly and helpful.

Read more

Alana, HOLDEN COMMODORE

Tyreright Toukley

TOUKLEY
star star star star star

LATEST REVIEW

See all
star star star star star

"Workshop was spot on time as per arrangement. In at 3pm finished at 4h50pm."

Ronald, Toyota Hiace

Smart Torque Automotive

MAITLAND
star star star star star

LATEST REVIEW

See all
star star star star star

"Excellent customer service from the team at Smart Torque Automotive"

Kellie, Holden Astra

Bridgestone Select Tuggerah

TUGGERAH
star star star star star

LATEST REVIEW

See all
star star star star star

"Very friendly staff and great service"

Kylie, HONDA CR-V

My Mechanic

BALLINA
star star star star star_half

LATEST REVIEW

See all
star star star star star

Efficient service, very helpful and great advice. We will definitely use My Mech...

Efficient service, very helpful and great advice. We will definitely use My Mechanic again.

Read more

Annemarie, Jeep Grand Cherokee

A & L Transmissions Centre

WALLSEND
star star star star star

LATEST REVIEW

See all
star star star star star

a small company that go above and beyond to make their customers feel comfortabl...

a small company that go above and beyond to make their customers feel comfortable

Read more

Linda, Holden Epica

Mark Hancock Automotive Repairs Pty Ltd

BENNETTS GREEN
star star star star star

LATEST REVIEW

See all
star star star star star

Great customer service. Very informative when I picked my car up with a few thin...

Great customer service. Very informative when I picked my car up with a few things that needed fixing. Will definitely be going back.

Read more

Scott, Holden Sportwagon

Bridgestone Select Belmont

BELMONT
star star star star star_half

LATEST REVIEW

See all
star star star star star_border

"Very efficient. Explained additional work needed well."

Greg, Nissan Qashqai

InGear Mechanical

TOMAGO
star star star star star

LATEST REVIEW

See all
star star star star star

Very friendly, helpful and great service. This is the second time my car has bee...

Very friendly, helpful and great service. This is the second time my car has been serviced here.

Read more

Chris, Volkswagen Tiguan

Tyreright Glendale

GLENDALE
star star star star star

LATEST REVIEW

See all
star star star star star

"Good service and very reasonable price."

Jonathan, Mitsubishi Outlander

SBR Automotive Repairs

TUGGERAH
star star star star star

LATEST REVIEW

See all
star star star star star

"Found everyone very nice courteous and was extremely Happy with the service"

Jean, Toyota Camry

Tyreright Tamworth

TAMINDA
star star star star star_half

LATEST REVIEW

See all
star star star star star

"Very happy with service"

Glenda, Kia Sportage

Express Lube Cessnock

CESSNOCK
star star star star_half star_border

LATEST REVIEW

See all
star star star star star

"I couldn't have asked for any better service"

Andrew, Suzuki Swift

Ultimate Automotive

TORONTO
star star star star star

LATEST REVIEW

See all
star star star star star

"Quick, easy and helpful. Very happy with the service."

Kacey, HYUNDAI SANTA FE

Midas Armidale

ARMIDALE CBD
star star star star star

LATEST REVIEW

See all
star star star star star

"Great service and great price"

David, Nissan X-Trail

Zack's Automotive

MUSWELLBROOK
star star star star star

LATEST REVIEW

See all
star star star star star

Very detailed and professional car servicing by Zac's and great value for mony t...

Very detailed and professional car servicing by Zac's and great value for mony too

Read more

Colleen, Honda Accord Euro

Singleton Auto Electrical Service

SINGLETON
star star star star star_half

LATEST REVIEW

See all
star star star star star_border

"No fuss and a good job, happy with the service"

Mark, Holden Barina

Carson's Car Care

WEST ARMIDALE
star star star star star_half

LATEST REVIEW

See all
star star star star star

I've only been here once and now know that this is the local mechanic I'll be us...

I've only been here once and now know that this is the local mechanic I'll be using from now on. I had a logbook service done on my Mitsubishi Mirage and was suprised it cost less than $200. The guys were super friendly, fast and efficient.

Read more

Lawrence, Mitsubishi Mirage

Beacon Motors

LORN
star star star star star

LATEST REVIEW

See all
star star star star star

"The service was very good, on time and perfect."

Bajaya, Suzuki Swift

The Service Centre East Maitland

EAST MAITLAND
star star star star star_half

LATEST REVIEW

See all
star star star star star_border

Good advice after the service was complete. made good suggestions on other work ...

Good advice after the service was complete. made good suggestions on other work that may be required. Nice people.

Read more

Ryan, Mazda CX-5

BP Penoil

LISMORE CBD
star star star star_border star_border

LATEST REVIEW

See all
star star star star star

"A great and professional job...cheaper too!"

David, NISSAN X-TRAIL

Oztech Motor Mechanics

TEA GARDENS
star star star star star_border

LATEST REVIEW

See all
star star star star star_border

Good feedback but would like to have been rung to sort the problem rather than t...

Good feedback but would like to have been rung to sort the problem rather than to go back later for the things that could have been attended there and then

Read more

Kate, PEUGEOT 4007

Cooper Auto Service Centre

GLEN INNES
star star star star star

LATEST REVIEW

See all
star star star star star

I was their first Fixed Price Car Service customer and they treated me as though...

I was their first Fixed Price Car Service customer and they treated me as though I was a local. Great service and very handy to have the fixed price up front. Would definitely use again!

Read more

Kerri, Subaru Outback

Gunnedah Diesel Service

GUNNEDAH
star star star star star

LATEST REVIEW

See all
star star star star star

"Brilliant, quick and did a great job"

Josh, Chrysler 300

Les Pepper Mechanical

WOOLGOOLGA
star star star star star

LATEST REVIEW

See all
star star star star star

"So impressed with the service decided to book in again for new tyres"

Keith, Mercedes-Benz E-Class

Drive In Tune

BALLINA
star star star star star

LATEST REVIEW

See all
star star star star star

"Very honest and reliable down to earth service. Good one Drive in Tune!!"

Ferdy, Mitsubishi ASX

Rod Bryant Mechanical Repairs

BLAKEBROOK
star star star star star

LATEST REVIEW

See all
star star star star star

Great service ,good advice on how to maintain high kilometer vehicle in cost eff...

Great service ,good advice on how to maintain high kilometer vehicle in cost effective way . Would recommend highly AAA+++

Read more

Seamus, Peugeot 4007

Leeroy's Automotive

CARDIFF
star star star star star

LATEST REVIEW

See all
star star star star star

"Quick and easy. Mechanics helpdul"

Kristie, Mazda 3

East Coast Tyre & Auto

TUGGERAH
star star star star star_border

LATEST REVIEW

See all
star star star star star_border

I was surprised at the money I saved by not getting my car service done by the c...

I was surprised at the money I saved by not getting my car service done by the car dealer. My invoice definitely listed all the log book service requirements to maintain my warranty. I've only given 4 stars because I was verbally advised that my brakes were still okay, but I didn't get any facts, such as an estimate of mileage or depth of lining left on the pads/discs. I will consider using them again.

Read more

Joy, Kia Cerato

No deposit & interest free

BOOK NOW, PAY LATER

Questions? Speak with a Service Advisor
1300 655 661