Frequently Asked Questions

Is the price quoted, the price I will pay?

Yes, the price quoted is the price you’ll pay. You won’t pay a cent more and you’ll get exactly what’s listed in the inclusions.

And don’t worry, if there’s any additional work required, the mechanic will contact you and get your consent prior to starting.

Can I change my service date?

Sure, we get that things pop up. Just call our friendly team on 1300 655 661 and we’ll happily reschedule your booking.

There's no fee to reschedule your booking, however, if you’ve prepaid upfront on credit card, PayPal or ZipPay and wish to cancel your booking altogether, you will be refunded the original booking fee paid, minus a $20 cancellation fee.

Should you fail to show up at the time and place arranged with the Workshop without canceling in advance, you will forfeit the entire prepaid amount.

For full details see https://www.autoguru.com.au/terms#refunds

Does the price include parts and labour?

Yes, all our pricing includes parts, labour and GST.

Is there a loan car available?

Some of our workshops do offer a loan car and/or a drop off/pick up service (up to 5km from the workshop).

If the workshop is a Preferred Partner, these extras will be listed on the right hand side, underneath their pricing.

If the workshop is not a Preferred Partner, click the ‘Book Now’ button and then click the ‘Add a Roadworthy, Pink Slip or other common tasks’ text underneath the inclusions box at the top of the page.

Any additional services offered by the workshop will be included in this section.

What's the difference between a basic service and a logbook service?

A basic service includes engine oil and engine oil filter change, as well as a general safety inspection and inspection of all fluids.

If minor quantities of fluids are required, the mechanic will top these up.

A logbook service is a series of scheduled tasks recommended by the vehicle manufacturer at certain time intervals. Every logbook service is different. See “What’s Included In My Service”.

Will the mechanic stamp my logbook?

Absolutely, the mechanic will sign and stamp your logbook to meet manufacturer requirements.

They will sign off each task as it’s finished, and only stamp your logbook once all tasks specified by the manufacturer have been completed.

Will my warranty be affected if I book with one of your mechanics rather than the dealership?

The Australian Competition & Consumer Commission (ACCC) states that any certified mechanical workshop or mobile mechanic is indeed qualified to carry out logbook servicing as per manufacturer’s specifications, without voiding your New Car Warranty.

Our mechanics are able to carry out logbook servicing, according to the manufacturer’s specifications, using quality parts and lubricants.

The mechanic will sign off each item and stamp your logbook once all tasks are completed and your warranty will remain intact.

Where can I find the inclusions for my service?

Once you’ve typed in all your details and submitted the quote request form, you’ll see a list of suitable mechanics in your area and their costs to carry out your car service.

You can view all the inclusions for your service by clicking the blue 'Service Inclusions' button at the top of the page.

Can the mechanic come to me?

Yes! Our network of mobile mechanics can come to your home or workplace to carry out vehicle inspections, car servicing and some minor repairs.

Go through the search process and when you come to the page listing mechanics in your area, mobile mechanics in your area will be listed along with workshops.

Can I get quotes for repairs and inspections?

You sure can! Simply hit the “Repair” button under the ‘Great, what can we quote you for?’ section of the form and a bunch of common repairs tasks will come up automatically for you to select.

You can also type your specific repair issue into the blank search box and our system will bring up any related tasks.

If your particular repair or inspection task isn’t listed under the common items tabs, click the ‘No match? Add comment’ button and type your issue in the “Describe what you need” box at the bottom of the section.

Should you have more than one repair or inspection task to quote, you can add more tasks by clicking the +Repair or +Inspection tabs.

What are my payment options?

Booking through AutoGuru gives you access to three payment options:

1. Pay upfront using your credit card or PayPal;
2. Create a reusable, interest-free ZipPay account to pay now and make easy weekly or monthly payments over time; or
3. Pay the workshop once your car service and/or repairs have been completed.

Cancellation fees apply. For full Terms & Conditions visit https://www.autoguru.com.au/terms

What’s included in my service?

Once you’ve typed in all your details and submitted the quote request form, you’ll see a list of trusted mechanics in your area and their costs to carry out your car service.

You can view all the inclusions for your service by clicking the blue 'What's included?' text at the top of the page. It’s just under the three black boxes.

Otto

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Crofty's Auto & Tyres

SOUTH NOWRA
star star star star star

LATEST REVIEW

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star star star star star

"Promptly greeted on arrival. Phoned when car ready. All good."

Pete, Volvo C30

Ultra Tune Albion Park

ALBION PARK RAIL
star star star star star_half

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From online to completion this was terrific. Easy online appointments and great ...

From online to completion this was terrific. Easy online appointments and great service. Highly recommend

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Ian, Hyundai Santa Fe

NRMA Car Servicing Shellharbour

OAK FLATS
star star star star star_half

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star star star star star_border

Very busy and clean workshop. Vehicle pick up time extended thru the day. No iss...

Very busy and clean workshop. Vehicle pick up time extended thru the day. No issues with service or service manager. Would recommend and us again.

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Neale, Ford Territory

No deposit & interest free

BOOK NOW, PAY LATER

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Mechanika Motors

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After my initial apprehension, as I drove into a heavy vehicle repair area, I fo...

After my initial apprehension, as I drove into a heavy vehicle repair area, I found the Mechanika Motors experience very professional. I dropped my car off. I was taken to work immediately. My car was ready at the time I was advised. The staff were pleasant. The work was itemised and was matched to the work to be done in the Holden Service booklet. All in all a very pleasant experience.

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Ken, HOLDEN COMMODORE

Cougar Automotive

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Dropped me off at home and picked me up when car was ready, good price and good ...

Dropped me off at home and picked me up when car was ready, good price and good service.

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Benjamin, SUZUKI GRAND VITARA

Illawarra Car Service Centre

OAK FLATS
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"helpful, friendly, took less time than expected."

david, Jeep Compass

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A friendly and professional service. These guys know what they are doing. A hass...

A friendly and professional service. These guys know what they are doing. A hassle free experience.

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Rick, Nissan Navara/Pick-up

NRMA Car Servicing Majura Park

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The service was fine, the only issue was that when I called up to book I asked a...

The service was fine, the only issue was that when I called up to book I asked about the drop-off service and was told that it only went to a limited number of spots, and not to Barton where I work (the drop-off service was my key reason for choosing NRMA). This was inconvenient as I had to take the shuttle back to near my house and ride my bike to work; luckily a colleague offered to drive me back to Majura Park. The frustrating thing was meeting a colleague at Majura Park NRMA who told me that she had caught the drop-off shuttle from Barton to Majura Park that afternoon. Poor staff communication had some unsatisfactory outcomes for me, as it turns out the shuttle does go to Barton, but the staff member I spoke to obviously was not aware of this fact.

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Maxine, Honda Civic

5A Mechanical Repair

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Mario and his team were honest, professional and provided very efficient service...

Mario and his team were honest, professional and provided very efficient service. I would highly recommend them to anyone and will definitely be back.

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Jasmin, Hyundai Elantra

ABS Molonglo

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Excellent customer service. Only negative is that they couldn't reset service li...

Excellent customer service. Only negative is that they couldn't reset service lights on BMW.

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Briohny, BMW 1 Series

Ultra Tune Fyshwick

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"Great service"

Joel, Nissan Navara

Goodyear Autocare Fyshwick

FYSHWICK
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Easy booking. I tried to book in last minute. Cuz I need the car for a road tri...

Easy booking. I tried to book in last minute. Cuz I need the car for a road trip. No service center was willing to take my vehicle. Auto-guru managed to sequeeze me in. Good customer service auto guru!

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Adam, Toyota Camry

Tic Automotive Services

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Appointment made quickly, friendly attitude from Daniel, obviously knowledgeable...

Appointment made quickly, friendly attitude from Daniel, obviously knowledgeable, car back in 5 hours. Would recommend to all to give them a go.

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John, Subaru Liberty

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FERNHILL
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Great Customer Service, something which is often lost with big businesses. Will...

Great Customer Service, something which is often lost with big businesses. Will definitely be back!

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Jasmine, Mitsubishi Lancer

Ultra Tune Corrimal

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Great customer service and first mechanic who hasn't tried to rip me off! Will d...

Great customer service and first mechanic who hasn't tried to rip me off! Will definitely be going back!

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Sara, Holden Barina Spark

A1 Auto & Metal Recyclers Pty Ltd

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Courteous and efficient greeting, car service according to schedule, and good ex...

Courteous and efficient greeting, car service according to schedule, and good explanation of repairs undertaken. Thank you!

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Brian, Jeep Compass

GenTech Automotive & Performance Centre

MITCHELL
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Gentech were professional and shorted my issue quickly even though the incorrect...

Gentech were professional and shorted my issue quickly even though the incorrect part was initially delivery for fitment.

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Andy, Ford Ranger

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Easy check in, the work was completed on time as requested and the car is runnin...

Easy check in, the work was completed on time as requested and the car is running smoothly once again.

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Keith, Jeep Grand Cherokee

Ultra Tune Phillip

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"Very professional and friendly service"

Datta, BMW X3

Ultra Tune Tuggeranong

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"Excellent service."

Rina, Mercedes-Benz SLK

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The service was great communication was great however the pricing was not ok the...

The service was great communication was great however the pricing was not ok they charge through the roof for parts

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Jesse, Holden Commodore

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"Ultra Tune Belconnen did a great job. Timely, and very helpfulful. Cheers"

Steve, Mitsubishi Lancer

The Car Doctor

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The Car Doctor went out of their way to be helpful and give me the best service ...

The Car Doctor went out of their way to be helpful and give me the best service for a great price. Happy to recommend them.

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Melissa, Hyundai i30

Helensburgh Car Services

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Helensburgh Car Services provided efficient and friendly service from start to f...

Helensburgh Car Services provided efficient and friendly service from start to finish.

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Leonie, Toyota Aurion

Tyrepower Campbelltown

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I had a service and found the people were very good in that they did a very good...

I had a service and found the people were very good in that they did a very good and complete check of my vehicle and did not just work with blinkers on. I feel safe to use this workshop again.

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David, NISSAN NAVARA

Midas Campbelltown

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"Very quick and fast service,Staff are very helpful"

Shaun, Mazda CX-5

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Service is done perfectly. But car is not washed as i requested on booking. Diss...

Service is done perfectly. But car is not washed as i requested on booking. Dissapointed. But overall is ok.

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Ousamah, Honda Jazz

APR Mechanical

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will be booking again next time for further services have also referred to frien...

will be booking again next time for further services have also referred to friends and family.

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Alicia, MAZDA 2

Ultra Tune Ingleburn

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"Excellent"

Steven, Mitsubishi ASX

C & N Radiators and Mechanical

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Service was quick and easy. Also given courtesy car for the day. Mechanic was ho...

Service was quick and easy. Also given courtesy car for the day. Mechanic was honest and reasonable with the problem in car.

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Ketan, Toyota Yaris

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"Really good service, completed early. Very pleasant experience"

Aaron, Mitsubishi Lancer

2232 Automotive

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Small and quiet local workshop for a simple logbook service. Clean and efficient service at a good price.

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Simon, Subaru Forester

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Car loan was great. The service is amazing and thank you so very very much for e...

Car loan was great. The service is amazing and thank you so very very much for everything..

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Maryam, Peugeot 407

Midas Taren Point

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Extremely smooth experience.Very professional and informative staff.From the re...

Extremely smooth experience.Very professional and informative staff.From the reminder txt to the completion call I was very satisfied

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Andrew, Toyota Hilux

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Car was ready ahead of time and was washed and vacuumed too. I also received not...

Car was ready ahead of time and was washed and vacuumed too. I also received notification (a phone call followed by an SMS) once the car was ready to be picked up :-)

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Adrian, Honda Accord Euro

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"Happy with the job done & very good customer service."

Rick, Suzuki Kizashi

The Workshop Lugarno

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"It was fixed promptly and Blake was very nice. Would go there again."

sharon, Mazda 3

Quick Stop Automotives

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"Honest & Great Service"

Tammy, Suzuki Swift

Tyreright Prestons

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I was happy with the service of my car and the customer service, to me I knew wh...

I was happy with the service of my car and the customer service, to me I knew what was wrong with my car! Which enabled me to get a quote over the phone, I was wrapped with the quote given to me considering I took my car to three mechanics prior to taking it to tyreright to have a look and they quoted me triple the amount tyreright people have quoted, so I'm very happy, and recommend tyre right in prestons NSW to everyone & anyone, thanks guys

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Sia, Hyundai Elantra

Premier Car Repairs

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Chris the service manager gave a very attentive, prompt, no fuss and nil problem...

Chris the service manager gave a very attentive, prompt, no fuss and nil problem service.

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Chenny, Land Rover Discovery 4

Tempe Automotive Centre

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"excellent customer service and great knowledge regarding the services "

Sang, TOYOTA COROLLA

Liverpool Autocare

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"all good..yet expensive"

Aravinb, HONDA CR-V

* Minimum service amounts apply

Midas Liverpool

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Sunny and team were great. Dropped me off and picked me up, job done well, defin...

Sunny and team were great. Dropped me off and picked me up, job done well, definitely will be using them again.

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June, Kia Carnival

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Friendly and efficient service. Car was ready on time. I will be using Liverpool...

Friendly and efficient service. Car was ready on time. I will be using Liverpool Bridgestone Select auto service for my other car as well

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Mark, MITSUBISHI LANCER

JMP Motorworks

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Excellent, completed every check that was needed on a 100k service did not charg...

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Wavell, Honda Civic

Bosch Car Service Milperra

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"Very happy with the guys and the service will definitely use them again"

Stephen, Ford Focus

NRMA Mobile Car Servicing Wollongong

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"Much easier than a trip to the mechanics workshop"

John, Isuzu D-Max

Mechanic 2 You

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Timely, professional, and a great guy to talk to. Fixed my engine idle and my ca...

Timely, professional, and a great guy to talk to. Fixed my engine idle and my car runs great after the service. Would hire again.

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Nathan, Ford Laser

CPH Automotive

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Excellent service- very happy. Will use the mechanic every service going forward...

Excellent service- very happy. Will use the mechanic every service going forward and have recommended him to friends.

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Kailey, Toyota Landcruiser/Prado

TLC Mobile Auto Care

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Melissa was on time, had great communication, obviously experienced, good price....

Melissa was on time, had great communication, obviously experienced, good price. Very happy and would recommend.

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Brad, Mazda 3

Book trusted and local mechanics with AutoGuru.

If you need to book in for a service but don’t want to deal with shifty mechanics and their hidden costs, then AutoGuru is for you! We have access to all the best mechanics in Illawarra so we can find you a Kings Point mechanics & car services quote that’s transparent and easy to book. It really couldn’t be easier!

At AutoGuru, we have partnered with only the top quality mechanics throughout Illawarra, helping you to easily source the mechanic that’s closest to you in Kings Point. All our listed comparison quotes are the upfront price and that’s all you’ll pay!

We source car services for all types of vehicle makes and models from Toyota and Mitsubishi to Audi and Mercedes Benz. Whether you need a standard safety service or a major milestone service, we’ll find the best mechanics close to Kings Point. Compare your options, book online and pay after your service.

Do you know your car is due for a service or repair but just can't find the time to book in with a mechanic? AutoGuru allows you to get upfront quotes from local mobile mechanics in Kings Point. With an average star rating of from genuine customer reviews, you can make a decision based on others experiences.

Stop stressing about the overdue car service. Search trusted Kings Point mechanics in a matter of minutes! We even have awesome mechanics open on Saturday, talk about convenience. Search from hundreds of jobs like timing belt replacement, spark plug change and clutch replacement.

Questions? Speak with a Service Advisor
1300 655 661