Frequently Asked Questions

Is the price quoted, the price I will pay?

Yes, the price quoted is the price you’ll pay. You won’t pay a cent more and you’ll get exactly what’s listed in the inclusions.

And don’t worry, if there’s any additional work required, the mechanic will contact you and get your consent prior to starting.

Can I change my service date?

Sure, we get that things pop up. Just call our friendly team on 1300 655 661 and we’ll happily reschedule your booking.

There's no fee to reschedule your booking, however, if you’ve prepaid upfront on credit card, PayPal or ZipPay and wish to cancel your booking altogether, you will be refunded the original booking fee paid, minus a $20 cancellation fee.

Should you fail to show up at the time and place arranged with the Workshop without canceling in advance, you will forfeit the entire prepaid amount.

For full details see https://www.autoguru.com.au/terms#refunds

Does the price include parts and labour?

Yes, all our pricing includes parts, labour and GST.

Is there a loan car available?

Some of our workshops do offer a loan car and/or a drop off/pick up service (up to 5km from the workshop).

If the workshop is a Preferred Partner, these extras will be listed on the right hand side, underneath their pricing.

If the workshop is not a Preferred Partner, click the ‘Book Now’ button and then click the ‘Add a Roadworthy, Pink Slip or other common tasks’ text underneath the inclusions box at the top of the page.

Any additional services offered by the workshop will be included in this section.

What's the difference between a basic service and a logbook service?

A basic service includes engine oil and engine oil filter change, as well as a general safety inspection and inspection of all fluids.

If minor quantities of fluids are required, the mechanic will top these up.

A logbook service is a series of scheduled tasks recommended by the vehicle manufacturer at certain time intervals. Every logbook service is different. See “What’s Included In My Service”.

Will the mechanic stamp my logbook?

Absolutely, the mechanic will sign and stamp your logbook to meet manufacturer requirements.

They will sign off each task as it’s finished, and only stamp your logbook once all tasks specified by the manufacturer have been completed.

Will my warranty be affected if I book with one of your mechanics rather than the dealership?

The Australian Competition & Consumer Commission (ACCC) states that any certified mechanical workshop or mobile mechanic is indeed qualified to carry out logbook servicing as per manufacturer’s specifications, without voiding your New Car Warranty.

Our mechanics are able to carry out logbook servicing, according to the manufacturer’s specifications, using quality parts and lubricants.

The mechanic will sign off each item and stamp your logbook once all tasks are completed and your warranty will remain intact.

Where can I find the inclusions for my service?

Once you’ve typed in all your details and submitted the quote request form, you’ll see a list of suitable mechanics in your area and their costs to carry out your car service.

You can view all the inclusions for your service by clicking the blue 'Service Inclusions' button at the top of the page.

Can the mechanic come to me?

Yes! Our network of mobile mechanics can come to your home or workplace to carry out vehicle inspections, car servicing and some minor repairs.

Go through the search process and when you come to the page listing mechanics in your area, mobile mechanics in your area will be listed along with workshops.

Can I get quotes for repairs and inspections?

You sure can! Simply hit the “Repair” button under the ‘Great, what can we quote you for?’ section of the form and a bunch of common repairs tasks will come up automatically for you to select.

You can also type your specific repair issue into the blank search box and our system will bring up any related tasks.

If your particular repair or inspection task isn’t listed under the common items tabs, click the ‘No match? Add comment’ button and type your issue in the “Describe what you need” box at the bottom of the section.

Should you have more than one repair or inspection task to quote, you can add more tasks by clicking the +Repair or +Inspection tabs.

What are my payment options?

Booking through AutoGuru gives you access to three payment options:

1. Pay upfront using your credit card or PayPal;
2. Create a reusable, interest-free ZipPay account to pay now and make easy weekly or monthly payments over time; or
3. Pay the workshop once your car service and/or repairs have been completed.

Cancellation fees apply. For full Terms & Conditions visit https://www.autoguru.com.au/terms

What’s included in my service?

Once you’ve typed in all your details and submitted the quote request form, you’ll see a list of trusted mechanics in your area and their costs to carry out your car service.

You can view all the inclusions for your service by clicking the blue 'What's included?' text at the top of the page. It’s just under the three black boxes.

Otto

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Illawarra Car Service Centre

OAK FLATS
star star star star star

LATEST REVIEW

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star star star star star

Brad is always very professional and courteous. The whole process was so simple ...

Brad is always very professional and courteous. The whole process was so simple and the little extra TLC given was much appreciated. I would definitely recommend Illawarra Car Service Centre to others.

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Kim, Mitsubishi Lancer

NRMA Car Servicing Shellharbour

OAK FLATS
star star star star star_half

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Took my car in for service, it was discovered that new break pads were needed. S...

Took my car in for service, it was discovered that new break pads were needed. Same were fitted after consultation with me, very promptly .Staff very friendly and helpful.

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D., Subaru Outback

Ultra Tune Albion Park

ALBION PARK RAIL
star star star star star_half

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From online to completion this was terrific. Easy online appointments and great ...

From online to completion this was terrific. Easy online appointments and great service. Highly recommend

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Ian, Hyundai Santa Fe

Cougar Automotive

OAK FLATS
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Great experience, friendly staff. Offered to drive me home. Fast service with a ...

Great experience, friendly staff. Offered to drive me home. Fast service with a competitive price.

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Joel, Nissan Navara/Pick-up

NRMA Car Servicing Wollongong

WOLLONGONG CBD
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A friendly and professional service. These guys know what they are doing. A hass...

A friendly and professional service. These guys know what they are doing. A hassle free experience.

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Rick, Nissan Navara/Pick-up

No deposit & interest free

BOOK NOW, PAY LATER

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Illawarra Truck and Car Centre

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Tic Automotive Services

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"Fantastic, fast and honest guys, I will definitely keep going to them."

Luke, Subaru Outback

Crofty's Auto & Tyres

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Leonie, Toyota Aurion

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Good service, very fast car back by 2pm (830 am drop off) including required rep...

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Aaron, Mitsubishi Lancer

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Shaun, Mazda CX-5

APR Mechanical

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Very friendly and helpful... Awesome service, Mark was very accommodating and th...

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Fernando, Mazda BT-50

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Srinivasa, Toyota Corolla

Ultra Tune Ingleburn

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Ultra tune at Ingleburn was fantastic. He told extra issue and fix it for a good...

Ultra tune at Ingleburn was fantastic. He told extra issue and fix it for a good price. The owner is friendly and excellent service. My car running like a champion. Thank you Sam (ultra tune Ingleburn) all blessing

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Kris, Holden Astra

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Quick Stop Automotives

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Tammy, Suzuki Swift

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Kim, Toyota Yaris

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Sia, Hyundai Elantra

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Guillermo, Hyundai i30

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Car loan was great. The service is amazing and thank you so very very much for e...

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Maryam, Peugeot 407

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Aravinb, HONDA CR-V

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Midas Liverpool

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"Very good service. A pleasure to deal with."

Geoffry, Ford Ranger

Tempe Automotive Centre

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The mechanic was very friendly, fast and helpful. Would recommend to my friends....

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Peter, Toyota Camry

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Alistair, Holden Colorado

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Rick, Suzuki Kizashi

Bosch Car Service Milperra

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"Very happy with the guys and the service will definitely use them again"

Stephen, Ford Focus

NRMA Car Servicing Caringbah

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Ray, Mazda 3

Morris Automotive Pty Ltd

REVESBY
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They were really efficient and friendly. They weren't overpriced and they looked...

They were really efficient and friendly. They weren't overpriced and they looked after us. Would come back again.

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Liz, Ford Focus

Mechanika Motors

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AA Automotive Services

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Christian, Peugeot 207

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Rajib, Honda CR-V

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"Very good service, Very friendly. I will go back to him."

Jane, Toyota Corolla

JMP Motorworks

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"Really good guy, and kept me informed. Incredibly helpful and highly recommend."

Simon, Mazda MX-5

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Andy, Honda CR-V

Team Wild Speed

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"These guys are really reliable and professional"

Dusco, Ford Laser

Sydney Auto Care

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I was glad to find this company. I will be taking my car there again in the future.

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Raechel, HYUNDAI TUCSON

Perfection Automotive

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Catherine, Dodge Journey

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George did an awesome job and went over everything with me. I've booked him in for another job already.

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Aaron, Isuzu D-Max

Mechanic 2 You

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Reji, Hyundai Getz

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Kailey, Toyota Landcruiser/Prado

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"Hi Malisa was excellent i would reccomend her on her work.louie"

Lois, Hyundai Getz

Independant Mobile Mechanics

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The mechanic was very friendly. Did the job well, explained what he had done and...

The mechanic was very friendly. Did the job well, explained what he had done and I was very happy with the service.

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Julie, Toyota Echo

Book trusted and local mechanics with AutoGuru.

Looking for a mechanic in Kangaloon? AutoGuru finds your closest quality car mechanics for you to compare all in one place. We combine Illawarra’s best car service options for your vehicle and location; so you can book with the click of a button, and one fixed price.

At AutoGuru, we have partnered with only the top quality mechanics throughout Illawarra, helping you to easily source the mechanic that’s closest to you in Kangaloon. All our listed comparison quotes are the upfront price and that’s all you’ll pay!

Our results list hundreds of trusted mechanics in Illawarra, which is why we compare specific services for specific vehicle makes and models. When you need a mechanic for your Volkswagen or Ford, we list only the workshops in and around Kangaloon that service this vehicle, narrowing the results to show exactly what you need.

Do you lead a busy lifestyle? Whether it be kids, work, activities or sport it seems our lives as getting busier and busier. Easily and conveniently keep on top of your car maintenance and repairs with a mobile mechanic in Kangaloon.

Find trusted mechanics that are open on Saturday. Whatever your budget is - we've teamed up with ZipPay to offer you flexible, interest free payments. Don't let life get in the way of your car. book your car service or repair now!

Questions? Speak with a Service Advisor
1300 655 661