Frequently Asked Questions

Is the price quoted, the price I will pay?

Yes, the price quoted is the price you’ll pay. You won’t pay a cent more and you’ll get exactly what’s listed in the inclusions.

And don’t worry, if there’s any additional work required, the mechanic will contact you and get your consent prior to starting.

Can I change my service date?

Sure, we get that things pop up. Just call our friendly team on 1300 655 661 and we’ll happily reschedule your booking.

There's no fee to reschedule your booking, however, if you’ve prepaid upfront on credit card, PayPal or ZipPay and wish to cancel your booking altogether, you will be refunded the original booking fee paid, minus a $20 cancellation fee.

Should you fail to show up at the time and place arranged with the Workshop without canceling in advance, you will forfeit the entire prepaid amount.

For full details see https://www.autoguru.com.au/terms#refunds

Does the price include parts and labour?

Yes, all our pricing includes parts, labour and GST.

Is there a loan car available?

Some of our workshops do offer a loan car and/or a drop off/pick up service (up to 5km from the workshop).

If the workshop is a Preferred Partner, these extras will be listed on the right hand side, underneath their pricing.

If the workshop is not a Preferred Partner, click the ‘Book Now’ button and then click the ‘Add a Roadworthy, Pink Slip or other common tasks’ text underneath the inclusions box at the top of the page.

Any additional services offered by the workshop will be included in this section.

What's the difference between a basic service and a logbook service?

A basic service includes engine oil and engine oil filter change, as well as a general safety inspection and inspection of all fluids.

If minor quantities of fluids are required, the mechanic will top these up.

A logbook service is a series of scheduled tasks recommended by the vehicle manufacturer at certain time intervals. Every logbook service is different. See “What’s Included In My Service”.

Will the mechanic stamp my logbook?

Absolutely, the mechanic will sign and stamp your logbook to meet manufacturer requirements.

They will sign off each task as it’s finished, and only stamp your logbook once all tasks specified by the manufacturer have been completed.

Will my warranty be affected if I book with one of your mechanics rather than the dealership?

The Australian Competition & Consumer Commission (ACCC) states that any certified mechanical workshop or mobile mechanic is indeed qualified to carry out logbook servicing as per manufacturer’s specifications, without voiding your New Car Warranty.

Our mechanics are able to carry out logbook servicing, according to the manufacturer’s specifications, using quality parts and lubricants.

The mechanic will sign off each item and stamp your logbook once all tasks are completed and your warranty will remain intact.

Where can I find the inclusions for my service?

Once you’ve typed in all your details and submitted the quote request form, you’ll see a list of suitable mechanics in your area and their costs to carry out your car service.

You can view all the inclusions for your service by clicking the blue 'Service Inclusions' button at the top of the page.

Can the mechanic come to me?

Yes! Our network of mobile mechanics can come to your home or workplace to carry out vehicle inspections, car servicing and some minor repairs.

Go through the search process and when you come to the page listing mechanics in your area, mobile mechanics in your area will be listed along with workshops.

Can I get quotes for repairs and inspections?

You sure can! Simply hit the “Repair” button under the ‘Great, what can we quote you for?’ section of the form and a bunch of common repairs tasks will come up automatically for you to select.

You can also type your specific repair issue into the blank search box and our system will bring up any related tasks.

If your particular repair or inspection task isn’t listed under the common items tabs, click the ‘No match? Add comment’ button and type your issue in the “Describe what you need” box at the bottom of the section.

Should you have more than one repair or inspection task to quote, you can add more tasks by clicking the +Repair or +Inspection tabs.

What are my payment options?

Booking through AutoGuru gives you access to three payment options:

1. Pay upfront using your credit card or PayPal;
2. Create a reusable, interest-free ZipPay account to pay now and make easy weekly or monthly payments over time; or
3. Pay the workshop once your car service and/or repairs have been completed.

Cancellation fees apply. For full Terms & Conditions visit https://www.autoguru.com.au/terms

What’s included in my service?

Once you’ve typed in all your details and submitted the quote request form, you’ll see a list of trusted mechanics in your area and their costs to carry out your car service.

You can view all the inclusions for your service by clicking the blue 'What's included?' text at the top of the page. It’s just under the three black boxes.

Otto

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Top mechanics in Fishermans Paradise

Crofty's Auto & Tyres

SOUTH NOWRA
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"Promptly greeted on arrival. Phoned when car ready. All good."

Pete, Volvo C30

Ultra Tune Albion Park

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From online to completion this was terrific. Easy online appointments and great ...

From online to completion this was terrific. Easy online appointments and great service. Highly recommend

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Ian, Hyundai Santa Fe

NRMA Car Servicing Shellharbour

OAK FLATS
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The staff were most accommodating. The bloke on reception was most efficient, we...

The staff were most accommodating. The bloke on reception was most efficient, welcoming and friendly. Other staff i came across were pleasant and FRIENDLY. The complimentary car wash was appreciated. Thank you.

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mick, Holden Commodore

No deposit & interest free

BOOK NOW, PAY LATER

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Illawarra Car Service Centre

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Brad is always very professional and courteous. The whole process was so simple ...

Brad is always very professional and courteous. The whole process was so simple and the little extra TLC given was much appreciated. I would definitely recommend Illawarra Car Service Centre to others.

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Kim, Mitsubishi Lancer

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Marion, Renault Koleos

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After my initial apprehension, as I drove into a heavy vehicle repair area, I found the Mechanika Motors experience very professional. I dropped my car off. I was taken to work immediately. My car was ready at the time I was advised. The staff were pleasant. The work was itemised and was matched to the work to be done in the Holden Service booklet. All in all a very pleasant experience.

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Very professional team. I think the prices are competitive and that NRMA Wollongong is very reliable. Always a pleasure to deal with them therefore I will always be a return customer.

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Annelise, Mazda 2

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Appointment made quickly, friendly attitude from Daniel, obviously knowledgeable...

Appointment made quickly, friendly attitude from Daniel, obviously knowledgeable, car back in 5 hours. Would recommend to all to give them a go.

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John, Subaru Liberty

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Jasmine, Mitsubishi Lancer

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All staff were friendly and courteous. The service was at reasonable price, Very happy, thank you.

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Ben, Citroen C4 II

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The guys at A1 are genuine and we're quick and efficient when fixing my car. Def...

The guys at A1 are genuine and we're quick and efficient when fixing my car. Definitely going there from now on. Cannot fault them

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Caitlin, Mitsubishi Mirage

NRMA Car Servicing Majura Park

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I booked for an 8am service, arrived around 7:30 and was welcomed by friendly staff. They then started servicing the car and a mechanic was very good in explaining about car's status. only basic servicing done as per booking however I thought it took them quite a while as everything was finished around 10:45.

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lan, Nissan Tiida

5A Mechanical Repair

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Excellent services from Mario. He went above and beyond to get my car investigat...

Excellent services from Mario. He went above and beyond to get my car investigated and helped me to work out the steps forward. He is good value mechanic offered services much more than he charges for. He offered a courtesy car while my car was being serviced without even charge for it. Highly recommended and will definitely come back.

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Sean, Mercedes-Benz C-Class

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Briohny, BMW 1 Series

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Joel, Nissan Navara

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Pushpesh, Audi Q7

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"Car returned promptly - All works performed as indicated. Friendly staff."

Van, Mazda 2

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Marcus and the team were great to deal with. He ordered parts for a great price,...

Marcus and the team were great to deal with. He ordered parts for a great price, fitted them and even called to let me know that I'd be making a bad call installing some parts that I'd supplied as the existing ones were a better overall part. Price was extremely reasonable. I'll definitely be heading back to Gentech.

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Greg, Nissan Pathfinder

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Keith, Jeep Grand Cherokee

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Rick, Citroen C4

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Leonie, Toyota Aurion

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Dmitry, Chrysler 300

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"Friendly and efficient service"

Justin, Toyota Prius

Carco Exhaust & Automotive

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Coral, Mitsubishi Mirage

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I found Glenn to be very pleasant, informative and my car is running like clock ...

I found Glenn to be very pleasant, informative and my car is running like clock work. Would recommend them and I will be using them from now on. Very pleasant experience.

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Glenda, Honda Jazz

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Great service, professional with clear communication and quality results. Fitted my car in on a busy Saturday at short notice. Great to know I've found a reliable local mechanic.

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katie, Hyundai Tucson

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"Quick quote, friendly staff, quick service"

Nitesh, Toyota Camry

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"Good service and worth the cost"

Srinivasa, Toyota Corolla

APR Mechanical

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will be booking again next time for further services have also referred to frien...

will be booking again next time for further services have also referred to friends and family.

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Alicia, MAZDA 2

Ultra Tune Ingleburn

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Second visit to Ultratune Ingleburn and received the same great service by the team at industry leading prices. Wouldn’t go anywhere else!

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Rob, Hyundai i30

2232 Automotive

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Rohan, Ford Falcon Ute

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Car loan was great. The service is amazing and thank you so very very much for e...

Car loan was great. The service is amazing and thank you so very very much for everything..

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Maryam, Peugeot 407

Midas Taren Point

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Absolutely awesome people. They explain everything, check before doing additional items and are a great price

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Jess, Mitsubishi 380

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"Professional, good communication, good price."

Graham, Ford Focus

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"Happy with the job done & very good customer service."

Rick, Suzuki Kizashi

The Workshop Lugarno

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Blake was extremely knowledgeable and explained each and every detail clearly, a...

Blake was extremely knowledgeable and explained each and every detail clearly, and what the implications of the problem would be if left alone. The issues i had with the car were all addressed, would definitely book there again and recommend to anyone. Great service.

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Darren, Holden Astra

Quick Stop Automotives

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"Honest & Great Service"

Tammy, Suzuki Swift

Tyreright Prestons

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Great customer service. Quick to fix additional areas that needed servicing on top of what was requested.

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Patrick, Mercedes-Benz CLC-Class

PTA Automotive Mechanical Repairs

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Outstanding service, extremely knowledgeable technicians and complete profession...

Outstanding service, extremely knowledgeable technicians and complete professionals.

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Julio, Honda Civic

Tempe Automotive Centre

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Gary is as honest as the day is long. Quality service at the fixed price not a c...

Gary is as honest as the day is long. Quality service at the fixed price not a cent more. Identified that VW dealer who did previous service didn't properly insert sump seal and caused leak. Fixed it with new seal and didn't charge for the part. Do yourself a favour and go to this place. I will be bringing all my cars here now. AAA+++.

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Harry, VOLKSWAGEN TIGUAN

Liverpool Autocare

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"all good..yet expensive"

Aravinb, HONDA CR-V

* Minimum service amounts apply

Midas Liverpool

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Everything was done in a timely manner and was happy that I was charged cheaper ...

Everything was done in a timely manner and was happy that I was charged cheaper than the initial quote.

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Feleti, HOLDEN CAPTIVA

Bridgestone Select Liverpool

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I am a regular customer. They provide quality service at a reasonable price not ...

I am a regular customer. They provide quality service at a reasonable price not to mention the free 6 month roadside assist?!?

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John, Subaru Impreza

Premier Car Repairs

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"Friendly people and great work!"

Nick, Toyota Camry

Bosch Car Service Milperra

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"Great bunch of guys at this shop, extremely helpful with everything. 10/10!"

Brad, HOLDEN COMMODORE

NRMA Mobile Car Servicing Wollongong

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"Much easier than a trip to the mechanics workshop"

John, Isuzu D-Max

Mechanic 2 You

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Peter was friendly and reliable, he showed up on time, finished the logbook car ...

Peter was friendly and reliable, he showed up on time, finished the logbook car service in an hour. All I had to do is leave the car on the street for him. It was so much easier that he comes to my place and I don't have to drop my car at the mechanics.

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Limin, Mazda 3

CPH Automotive

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"Was on time and very professional"

Marco, Volkswagen Golf

TLC Mobile Auto Care

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Melissa was prompt and professional. She talked me through everything that had b...

Melissa was prompt and professional. She talked me through everything that had been completed and was very open and honest. It was a great service experience and would recommend her to everyone. I will most definitely be a regular customer in the future.

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Demi, Jeep Compass

Book trusted and local mechanics with AutoGuru.

Does your car need a service? Find a local Fishermans Paradise mechanic using our simple search and book system. We combine the most reliable, quality mechanics in your area of Illawarra, both national brands and local workshops. Simply select the service you need, confirm the price and book.

Using AutoGuru to look for mechanics in Fishermans Paradise means you compare results based on the same scheduled service tasks. The only variables are cost for parts and labour and their proximity to you in Illawarra. We take the guesswork out of finding a mechanic, and with fixed upfront costs there are no nasty surprises.

AutoGuru sources services for a range of vehicle makes and models in Fishermans Paradise. From your standard 10,000km safety services to major milestone services, and everything in between, we find it for you. Settle on price up front, and book your service, it’s as simple as that.

Don't forget you can also compare and book local mobile mechanics in Fishermans Paradise through AutoGuru! Whether you need a standard oil chance, 90,000km logbook service, timing belt replacement or a roadworthy certificate, mobile mechanics in Fishermans Paradise have the tools to do the job.

Stop stressing about the overdue car service. Search trusted Fishermans Paradise mechanics in a matter of minutes! We even have awesome mechanics open on Saturday, talk about convenience. Search from hundreds of jobs like timing belt replacement, spark plug change and clutch replacement.

Questions? Speak with a Service Advisor
1300 655 661