Frequently Asked Questions

Is the price quoted, the price I will pay?

Yes, the price quoted is the price you’ll pay. You won’t pay a cent more and you’ll get exactly what’s listed in the inclusions.

And don’t worry, if there’s any additional work required, the mechanic will contact you and get your consent prior to starting.

Can I change my service date?

Sure, we get that things pop up. Just call our friendly team on 1300 655 661 and we’ll happily reschedule your booking.

There's no fee to reschedule your booking, however, if you’ve prepaid upfront on credit card, PayPal or ZipPay and wish to cancel your booking altogether, you will be refunded the original booking fee paid, minus a $20 cancellation fee.

Should you fail to show up at the time and place arranged with the Workshop without canceling in advance, you will forfeit the entire prepaid amount.

For full details see https://www.autoguru.com.au/terms#refunds

Does the price include parts and labour?

Yes, all our pricing includes parts, labour and GST.

Is there a loan car available?

Some of our workshops do offer a loan car and/or a drop off/pick up service (up to 5km from the workshop).

If the workshop is a Preferred Partner, these extras will be listed on the right hand side, underneath their pricing.

If the workshop is not a Preferred Partner, click the ‘Book Now’ button and then click the ‘Add a Roadworthy, Pink Slip or other common tasks’ text underneath the inclusions box at the top of the page.

Any additional services offered by the workshop will be included in this section.

What's the difference between a basic service and a logbook service?

A basic service includes engine oil and engine oil filter change, as well as a general safety inspection and inspection of all fluids.

If minor quantities of fluids are required, the mechanic will top these up.

A logbook service is a series of scheduled tasks recommended by the vehicle manufacturer at certain time intervals. Every logbook service is different. See “What’s Included In My Service”.

Will the mechanic stamp my logbook?

Absolutely, the mechanic will sign and stamp your logbook to meet manufacturer requirements.

They will sign off each task as it’s finished, and only stamp your logbook once all tasks specified by the manufacturer have been completed.

Will my warranty be affected if I book with one of your mechanics rather than the dealership?

The Australian Competition & Consumer Commission (ACCC) states that any certified mechanical workshop or mobile mechanic is indeed qualified to carry out logbook servicing as per manufacturer’s specifications, without voiding your New Car Warranty.

Our mechanics are able to carry out logbook servicing, according to the manufacturer’s specifications, using quality parts and lubricants.

The mechanic will sign off each item and stamp your logbook once all tasks are completed and your warranty will remain intact.

Where can I find the inclusions for my service?

Once you’ve typed in all your details and submitted the quote request form, you’ll see a list of suitable mechanics in your area and their costs to carry out your car service.

You can view all the inclusions for your service by clicking the blue 'Service Inclusions' button at the top of the page.

Can the mechanic come to me?

Yes! Our network of mobile mechanics can come to your home or workplace to carry out vehicle inspections, car servicing and some minor repairs.

Go through the search process and when you come to the page listing mechanics in your area, mobile mechanics in your area will be listed along with workshops.

Can I get quotes for repairs and inspections?

You sure can! Simply hit the “Repair” button under the ‘Great, what can we quote you for?’ section of the form and a bunch of common repairs tasks will come up automatically for you to select.

You can also type your specific repair issue into the blank search box and our system will bring up any related tasks.

If your particular repair or inspection task isn’t listed under the common items tabs, click the ‘No match? Add comment’ button and type your issue in the “Describe what you need” box at the bottom of the section.

Should you have more than one repair or inspection task to quote, you can add more tasks by clicking the +Repair or +Inspection tabs.

What are my payment options?

Booking through AutoGuru gives you access to three payment options:

1. Pay upfront using your credit card or PayPal;
2. Create a reusable, interest-free ZipPay account to pay now and make easy weekly or monthly payments over time; or
3. Pay the workshop once your car service and/or repairs have been completed.

Cancellation fees apply. For full Terms & Conditions visit https://www.autoguru.com.au/terms

What’s included in my service?

Once you’ve typed in all your details and submitted the quote request form, you’ll see a list of trusted mechanics in your area and their costs to carry out your car service.

You can view all the inclusions for your service by clicking the blue 'What's included?' text at the top of the page. It’s just under the three black boxes.

Otto

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APR Mechanical

SMEATON GRANGE
star star star star star

LATEST REVIEW

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star star star star star

will be booking again next time for further services have also referred to frien...

will be booking again next time for further services have also referred to friends and family.

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Alicia, MAZDA 2

Tyrepower Campbelltown

CAMPBELLTOWN
star star star star star_half

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star star star star star

Great service, professional with clear communication and quality results. Fitted...

Great service, professional with clear communication and quality results. Fitted my car in on a busy Saturday at short notice. Great to know I've found a reliable local mechanic.

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katie, Hyundai Tucson

Midas Campbelltown

CAMPBELLTOWN
star star star star star_half

LATEST REVIEW

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star star star star star

Fast service, listened to me and did everything that needed to be done. Informed...

Fast service, listened to me and did everything that needed to be done. Informed me of everything that was done. Smsd me to ask if I'm unsatisfied to contact them. Very pleased with everything. Well done and thank you Midas Campbell town.

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Jennifer, Hyundai Accent

NRMA Car Servicing Campbelltown

CAMPBELLTOWN
star star star star star_border

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star star star star_border star_border

Service is done perfectly. But car is not washed as i requested on booking. Diss...

Service is done perfectly. But car is not washed as i requested on booking. Dissapointed. But overall is ok.

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Ousamah, Honda Jazz

Illawarra Truck and Car Centre

FERNHILL
star star star star star

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star star star star star

Great Customer Service, something which is often lost with big businesses. Will...

Great Customer Service, something which is often lost with big businesses. Will definitely be back!

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Jasmine, Mitsubishi Lancer

No deposit & interest free

BOOK NOW, PAY LATER

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Ultra Tune Corrimal

CORRIMAL
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"Friendly and quick service. Corrimal autotune recommended!"

Josh, Ford Econovan

Tic Automotive Services

FAIRY MEADOW
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Appointment made quickly, friendly attitude from Daniel, obviously knowledgeable...

Appointment made quickly, friendly attitude from Daniel, obviously knowledgeable, car back in 5 hours. Would recommend to all to give them a go.

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John, Subaru Liberty

NRMA Car Servicing Wollongong

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Quick, honest and efficient. No pushy sales tactics and they prioritised the lis...

Quick, honest and efficient. No pushy sales tactics and they prioritised the list of work needed on my car so I can spread it over the next few services.

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Matt, Hyundai i30

Ultra Tune Ingleburn

INGLEBURN
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They moved the dates to suit me at short notice. I was dropped off and picked up...

They moved the dates to suit me at short notice. I was dropped off and picked up from home as well

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Jason, Nissan Patrol

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Helensburgh Car Services provided efficient and friendly service from start to f...

Helensburgh Car Services provided efficient and friendly service from start to finish.

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Leonie, Toyota Aurion

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Brad is always very professional and courteous. The whole process was so simple ...

Brad is always very professional and courteous. The whole process was so simple and the little extra TLC given was much appreciated. I would definitely recommend Illawarra Car Service Centre to others.

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Kim, Mitsubishi Lancer

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"Quick and easy to book and was competitive in price thanks"

Luke, Mazda BT-50

Cougar Automotive

OAK FLATS
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"Good service"

Cristiana, Nissan Micra

Ultra Tune Albion Park

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From online to completion this was terrific. Easy online appointments and great ...

From online to completion this was terrific. Easy online appointments and great service. Highly recommend

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Ian, Hyundai Santa Fe

Quick Stop Automotives

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"Honest & Great Service"

Tammy, Suzuki Swift

Tyreright Prestons

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Great customer service. Quick to fix additional areas that needed servicing on t...

Great customer service. Quick to fix additional areas that needed servicing on top of what was requested.

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Patrick, Mercedes-Benz CLC-Class

Liverpool Autocare

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"all good..yet expensive"

Aravinb, HONDA CR-V

* Minimum service amounts apply

Midas Liverpool

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Everything was done in a timely manner and was happy that I was charged cheaper ...

Everything was done in a timely manner and was happy that I was charged cheaper than the initial quote.

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Feleti, HOLDEN CAPTIVA

Bridgestone Select Liverpool

LIVERPOOL
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They performed the service with a professional manner. I received a call with ot...

They performed the service with a professional manner. I received a call with other issues that needed to be fixed, the mechanic discussed with me what was most important to be done and I decided to go through. The price was good, on market levels. Good experience I would go again to this work shop. Also, the Six months free roadside assistance is a welcome gift.

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Ilias, TOYOTA COROLLA

PTA Automotive Mechanical Repairs

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Outstanding service, extremely knowledgeable technicians and complete profession...

Outstanding service, extremely knowledgeable technicians and complete professionals.

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Julio, Honda Civic

Tempe Automotive Centre

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Gary is as honest as the day is long. Quality service at the fixed price not a c...

Gary is as honest as the day is long. Quality service at the fixed price not a cent more. Identified that VW dealer who did previous service didn't properly insert sump seal and caused leak. Fixed it with new seal and didn't charge for the part. Do yourself a favour and go to this place. I will be bringing all my cars here now. AAA+++.

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Harry, VOLKSWAGEN TIGUAN

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"Easy drop off and pick up. Safe environment. Service is excellent."

Kunal, Toyota Camry

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The mechanics were prompt and efficient, and gave concise information /quoting o...

The mechanics were prompt and efficient, and gave concise information /quoting on what possible works may need to be done to the car.

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Jeremy, AUDI A3

AA Automotive Services

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"Very Helpful!!!"

Christian, Peugeot 207

Bosch Car Service Milperra

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Frank did a great major service on my car, car runs so much smother. Friendly an...

Frank did a great major service on my car, car runs so much smother. Friendly and professional service. Will come back next time.

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Rod, Ford Mondeo

Team Wild Speed

WETHERILL PARK
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"These guys are really reliable and professional"

Dusco, Ford Laser

Penrith Tyres & Mechanical Repairs

JAMISONTOWN
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Always good quality work from Chris and the boys and penrith tyres and mechanica...

Always good quality work from Chris and the boys and penrith tyres and mechanical cant fault them

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Daniel, Mitsubishi Lancer

Hyper Coatings and Automotive

JAMISONTOWN
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Iam extremely satisfied with the service provided by Hyper Coatings & Automotive...

Iam extremely satisfied with the service provided by Hyper Coatings & Automotive.

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Pedro, MAZDA 6

Graeme Horner Automotive

BLAXLAND
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Great service from Graeme and team. Honest, trustworthy and responsive. As a sin...

Great service from Graeme and team. Honest, trustworthy and responsive. As a single female going to a new garage I felt looked after.

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Kate, Mitsubishi Express Van

Production Automotive

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"Great service at the right price."

Dave, FORD FOCUS

Sutherland Shire Auto Centre

KIRRAWEE
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"Really easy to deal with. Overall a good experience and fast too!"

Zoe, Ford Fiesta

2232 Automotive

KIRRAWEE
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Small and quiet local workshop for a simple logbook service. Clean and efficient...

Small and quiet local workshop for a simple logbook service. Clean and efficient service at a good price.

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Simon, Subaru Forester

The Workshop Lugarno

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great experience. Very convenient and service was professional and friendly. Wil...

great experience. Very convenient and service was professional and friendly. Will definitely use again.

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Joanne, Volkswagen Passat

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Car loan was great. The service is amazing and thank you so very very much for e...

Car loan was great. The service is amazing and thank you so very very much for everything..

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Maryam, Peugeot 407

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Grease Monkey Automotive

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- friendly customer service - reasonable price for extra repairs - highly recomm...

- friendly customer service - reasonable price for extra repairs - highly recommended for using this mechanician

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Jennie, Peugeot 307

In Car Racing

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Anastasia, Subaru Impreza

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Very happy with my 10k service from NRMA Penrith. Saved $400 off quoted price fr...

Very happy with my 10k service from NRMA Penrith. Saved $400 off quoted price from dealership :) Booked husbands car in also as I was so happy.

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Annette, Audi Q3

Auto Assist

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Very professional and excellent efficient service. Only thing is they charged ap...

Very professional and excellent efficient service. Only thing is they charged approx: $15 extra for the de-carbonising of the car that I purchased in addition to the Timing Belt change. All in all, I am very happy with their service and would recommend to others.

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Nihal, Volkswagen Golf

Midas Penrith

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Took too lgn to finish. Dropped the car at 8am and was told to come back at 5pm....

Took too lgn to finish. Dropped the car at 8am and was told to come back at 5pm. Not sure if everything was checked because car would not start when I picked up the car. They had to jump start the car. Anonymous.

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Mike, Mazda CX-5

EA Quality Auto Repairs

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Staff explained the type of service required based on the odometer and the servi...

Staff explained the type of service required based on the odometer and the service provided is satisfactory and felt trustworthy, value for money therefore i would like to continue the service in the future.

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Parimala, TOYOTA CAMRY

Penrith Car Service

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Friendly service, no surprises in additional costs and car was ready within 3 ho...

Friendly service, no surprises in additional costs and car was ready within 3 hours. Would recommend

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Mathew, Nissan Tiida

Premier Car Repairs

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Chris the service manager gave a very attentive, prompt, no fuss and nil problem...

Chris the service manager gave a very attentive, prompt, no fuss and nil problem service.

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Chenny, Land Rover Discovery 4

CPH Automotive

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star star star star star_half

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My car was serviced by Phil and the experience was a pleasure - he was on time, ...

My car was serviced by Phil and the experience was a pleasure - he was on time, friendly and answered all of my questions. My car drives noticeably better now, I would recommend CPH Automotive to anybody!

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Julian, FORD FESTIVA

Mechanic 2 You

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star star star star star

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"Excellent service that came to me"

Sharon, JEEP PATRIOT

NRMA Mobile Car Servicing Wollongong

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George did an awesome job and went over everything with me. I've booked him in f...

George did an awesome job and went over everything with me. I've booked him in for another job already.

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Aaron, Isuzu D-Max

Independant Mobile Mechanics

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"Very prompt & professional friendly service"

Sheryl, Volkswagen Tiguan

TLC Mobile Auto Care

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The mechanic was excellent, very professional and reasonably priced and she put ...

The mechanic was excellent, very professional and reasonably priced and she put up with the terrible heat. As I was away at an appointment, the mechanic gave my mother a thorough review of what she did. She's a great advertisement for a first female mobile mechanic. I will definitely use her again. Thanks for the service.

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Bernadette, Toyota Prius

Book trusted and local mechanics with AutoGuru.

Need a new mechanic in your area of Illawarra? Compare the top rated mechanics in Couridjah and the surrounding area for your next vehicle service. We compare the best car service options for you vehicle make and model, so you can book immediately, with one fixed price.

No matter which corner of Couridjah you’re in, AutoGuru can help you find the mechanic that’s closest to you! Our database of top-quality Illawarra auto service providers allows you to check upfront quotes, based on the same scheduled service tasks – the only difference is parts and labour costs. Because it’s all upfront, you’ll avoid any nasty hidden costs too.

No matter your vehicle’s make or model, we can give you access to the best Couridjah mechanics who will offer you a great upfront, fixed quote for your repair or service. It really couldn’t be easier!

Do you lead a busy lifestyle? Whether it be kids, work, activities or sport it seems our lives as getting busier and busier. Easily and conveniently keep on top of your car maintenance and repairs with a mobile mechanic in Couridjah.

Really wanted to go to that Saturday BBQ but need to service your car? We've got you sorted. Book trusted local mechanics in Couridjah that are open on Saturday and also offer a loan car and a drop off service! Don't let the boring adult stuff get in the way of your weekend. Get instant quotes on AutoGuru and we can help you save money and let you get back to the things you really enjoy!

Questions? Speak with a Service Advisor
1300 655 661