Frequently Asked Questions

Is the price quoted, the price I will pay?

Yes, the price quoted is the price you’ll pay. You won’t pay a cent more and you’ll get exactly what’s listed in the inclusions.

And don’t worry, if there’s any additional work required, the mechanic will contact you and get your consent prior to starting.

Can I change my service date?

Sure, we get that things pop up. Just call our friendly team on 1300 655 661 and we’ll happily reschedule your booking.

There's no fee to reschedule your booking, however, if you’ve prepaid upfront on credit card, PayPal or ZipPay and wish to cancel your booking altogether, you will be refunded the original booking fee paid, minus a $20 cancellation fee.

Should you fail to show up at the time and place arranged with the Workshop without canceling in advance, you will forfeit the entire prepaid amount.

For full details see https://www.autoguru.com.au/terms#refunds

Does the price include parts and labour?

Yes, all our pricing includes parts, labour and GST.

Is there a loan car available?

Some of our workshops do offer a loan car and/or a drop off/pick up service (up to 5km from the workshop).

If the workshop is a Preferred Partner, these extras will be listed on the right hand side, underneath their pricing.

If the workshop is not a Preferred Partner, click the ‘Book Now’ button and then click the ‘Add a Roadworthy, Pink Slip or other common tasks’ text underneath the inclusions box at the top of the page.

Any additional services offered by the workshop will be included in this section.

What's the difference between a basic service and a logbook service?

A basic service includes engine oil and engine oil filter change, as well as a general safety inspection and inspection of all fluids.

If minor quantities of fluids are required, the mechanic will top these up.

A logbook service is a series of scheduled tasks recommended by the vehicle manufacturer at certain time intervals. Every logbook service is different. See “What’s Included In My Service”.

Will the mechanic stamp my logbook?

Absolutely, the mechanic will sign and stamp your logbook to meet manufacturer requirements.

They will sign off each task as it’s finished, and only stamp your logbook once all tasks specified by the manufacturer have been completed.

Will my warranty be affected if I book with one of your mechanics rather than the dealership?

The Australian Competition & Consumer Commission (ACCC) states that any certified mechanical workshop or mobile mechanic is indeed qualified to carry out logbook servicing as per manufacturer’s specifications, without voiding your New Car Warranty.

Our mechanics are able to carry out logbook servicing, according to the manufacturer’s specifications, using quality parts and lubricants.

The mechanic will sign off each item and stamp your logbook once all tasks are completed and your warranty will remain intact.

Where can I find the inclusions for my service?

Once you’ve typed in all your details and submitted the quote request form, you’ll see a list of suitable mechanics in your area and their costs to carry out your car service.

You can view all the inclusions for your service by clicking the blue 'Service Inclusions' button at the top of the page.

Can the mechanic come to me?

Yes! Our network of mobile mechanics can come to your home or workplace to carry out vehicle inspections, car servicing and some minor repairs.

Go through the search process and when you come to the page listing mechanics in your area, mobile mechanics in your area will be listed along with workshops.

Can I get quotes for repairs and inspections?

You sure can! Simply hit the “Repair” button under the ‘Great, what can we quote you for?’ section of the form and a bunch of common repairs tasks will come up automatically for you to select.

You can also type your specific repair issue into the blank search box and our system will bring up any related tasks.

If your particular repair or inspection task isn’t listed under the common items tabs, click the ‘No match? Add comment’ button and type your issue in the “Describe what you need” box at the bottom of the section.

Should you have more than one repair or inspection task to quote, you can add more tasks by clicking the +Repair or +Inspection tabs.

What are my payment options?

Booking through AutoGuru gives you access to three payment options:

1. Pay upfront using your credit card or PayPal;
2. Create a reusable, interest-free ZipPay account to pay now and make easy weekly or monthly payments over time; or
3. Pay the workshop once your car service and/or repairs have been completed.

Cancellation fees apply. For full Terms & Conditions visit https://www.autoguru.com.au/terms

What’s included in my service?

Once you’ve typed in all your details and submitted the quote request form, you’ll see a list of trusted mechanics in your area and their costs to carry out your car service.

You can view all the inclusions for your service by clicking the blue 'What's included?' text at the top of the page. It’s just under the three black boxes.

Otto

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Crofty's Auto & Tyres

SOUTH NOWRA
star star star star star

LATEST REVIEW

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star star star star star

Helpful and polite staff.. reasonably priced.. the car is driving great.. thanks...

Helpful and polite staff.. reasonably priced.. the car is driving great.. thanks guys..

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Toni, Toyota Starlet

Mechanika Motors

GOULBURN CBD
star star star star star

LATEST REVIEW

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star star star star star

"Car is running great, very pleased with the service! Would recommend"

Louise, Mitsubishi ASX

Illawarra Car Service Centre

OAK FLATS
star star star star star

LATEST REVIEW

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star star star star star

Brad is always very professional and courteous. The whole process was so simple ...

Brad is always very professional and courteous. The whole process was so simple and the little extra TLC given was much appreciated. I would definitely recommend Illawarra Car Service Centre to others.

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Kim, Mitsubishi Lancer

Ultra Tune Albion Park

ALBION PARK RAIL
star star star star star_half

LATEST REVIEW

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star star star star star

From online to completion this was terrific. Easy online appointments and great ...

From online to completion this was terrific. Easy online appointments and great service. Highly recommend

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Ian, Hyundai Santa Fe

No deposit & interest free

BOOK NOW, PAY LATER

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NRMA Car Servicing Shellharbour

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Online booking follow up was terrific - confirmed via mobile phone, sms and emai...

Online booking follow up was terrific - confirmed via mobile phone, sms and email. The service was as described with a few extra service surprises such as NRMA member discount plus a wash and inside vacuum - thank you! Customer service was friendly and efficient. Will definitely be booking in again for my next service.

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Alan, HONDA CR-V

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Adam, Hyundai Lantra/Elantra

NRMA Car Servicing Majura Park

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I booked for an 8am service, arrived around 7:30 and was welcomed by friendly st...

I booked for an 8am service, arrived around 7:30 and was welcomed by friendly staff. They then started servicing the car and a mechanic was very good in explaining about car's status. only basic servicing done as per booking however I thought it took them quite a while as everything was finished around 10:45.

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lan, Nissan Tiida

5A Mechanical Repair

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The guys were very thorough and provided a plain English explanation of what nee...

The guys were very thorough and provided a plain English explanation of what needed to be done before going ahead with the works. They were also happy to show me the parts that needed replacing when I asked. This is a small and friendly workshop with a focus on a customer service from guys who seem to know their stuff.

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Craig, Mitsubishi Outlander

ABS Molonglo

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Great communication. Mechanic servicing on my car called to advise of extra work...

Great communication. Mechanic servicing on my car called to advise of extra work required and asked if I wanted to proceed. Mechanic also called again later that day once the service was finished. Friendly staff and easy to find location also.

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Joshua, Hyundai Santa Fe

N & D Auto Services Pty Ltd

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I had booked a log book service For my 2005 TW ES Series 2 Mitsubishi Magna. I w...

I had booked a log book service For my 2005 TW ES Series 2 Mitsubishi Magna. I was attended in a very professional manner at the reception and all the issues with the car were listened to very carefully. The car was handed over after the service with thorough explanation of work done, and what work is needed to be done in near future.Overall I am very satisfied with the quality of work done.

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Arun, MITSUBISHI MAGNA

Ultra Tune Fyshwick

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"Great service"

Joel, Nissan Navara

Goodyear Autocare Fyshwick

FYSHWICK
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"Good year guys were amazing"

Pushpesh, Audi Q7

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Great bunch of people. Don and Peter are great and explain what's been done to y...

Great bunch of people. Don and Peter are great and explain what's been done to your car, and all within a great timeframe.

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Van, MITSUBISHI ASX

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Gentech were professional and shorted my issue quickly even though the incorrect...

Gentech were professional and shorted my issue quickly even though the incorrect part was initially delivery for fitment.

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Andy, Ford Ranger

Paul Whyte Automotive

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Booking in was easy and efficient, the car is running very well, and it was note...

Booking in was easy and efficient, the car is running very well, and it was noted that I need to replace my tyres in a couple of months. Service at Paul Whyte Automotive was friendly. Would definitely go back.

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Jane, SUBARU LIBERTY

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"Found problem with fuel system ordered part fixed within 2 hrs great service."

Garry, Mazda BT-50

The Car Doctor

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"All good helpful advice and efficient service"

Karelia, BMW X5

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Great Service, a real workshop! Well done David and Team - definitely recommend...

Great Service, a real workshop! Well done David and Team - definitely recommend.

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AJ, Toyota Landcruiser

Ultra Tune Phillip

PHILLIP
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They dropped me home, picked me up when the car was done, and even fixed my numb...

They dropped me home, picked me up when the car was done, and even fixed my number plate light for free. Good guys! I highly recommend them :-)

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Tabitha, Toyota Camry

NRMA Car Servicing Wollongong

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Very professional team. I think the prices are competitive and that NRMA Wollon...

Very professional team. I think the prices are competitive and that NRMA Wollongong is very reliable. Always a pleasure to deal with them therefore I will always be a return customer.

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Annelise, Mazda 2

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The best tune up/car service I have ever had. They addressed all of our requirem...

The best tune up/car service I have ever had. They addressed all of our requirements. Would definitely recommend this autostop service centre.

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Janet, Nissan Navara

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Great Customer Service, something which is often lost with big businesses. Will...

Great Customer Service, something which is often lost with big businesses. Will definitely be back!

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Jasmine, Mitsubishi Lancer

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Appointment made quickly, friendly attitude from Daniel, obviously knowledgeable...

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John, Subaru Liberty

Ultra Tune Corrimal

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Great customer Service and very trustworthy mechanic. Provide the service as req...

Great customer Service and very trustworthy mechanic. Provide the service as requested.

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Paul, Ford Territory

Ultra Tune Tuggeranong

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It is great customer service at most competitive price that are miles ahead of t...

It is great customer service at most competitive price that are miles ahead of the local competitors. Highly recommended.

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Jian, Toyota Aurion

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Jim, MITSUBISHI CHALLENGER

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Helensburgh Car Services provided efficient and friendly service from start to f...

Helensburgh Car Services provided efficient and friendly service from start to finish.

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Leonie, Toyota Aurion

APR Mechanical

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will be booking again next time for further services have also referred to frien...

will be booking again next time for further services have also referred to friends and family.

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Alicia, MAZDA 2

Tyrepower Campbelltown

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Great service, professional with clear communication and quality results. Fitted...

Great service, professional with clear communication and quality results. Fitted my car in on a busy Saturday at short notice. Great to know I've found a reliable local mechanic.

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katie, Hyundai Tucson

Midas Campbelltown

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Really happy with my service, the service guys were really friendly and explaine...

Really happy with my service, the service guys were really friendly and explained everything really clearly to me. They answered all of my questions and called me mid service to get authorization on some replacement parts. Great price, and easy booking. Will 100% go back!

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Kelsie, Mitsubishi Outlander

NRMA Car Servicing Campbelltown

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Work carried out was good. And as mention for complimentary car wash they said w...

Work carried out was good. And as mention for complimentary car wash they said we only do if we perform service.

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Jatinder, Honda Civic

Ultra Tune Ingleburn

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Great service and did not upsell unnecessary changes. I got quoted from another ...

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Ashlyn, Toyota Aurion

Quick Stop Automotives

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"Honest & Great Service"

Tammy, Suzuki Swift

Sutherland Shire Auto Centre

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Pete was great and knew exactly what he was doing and did it promptly. I had my ...

Pete was great and knew exactly what he was doing and did it promptly. I had my tyre repaired from screws. Took no more than 10 mins and a good chat before I was on my way. Recommended for reliability and trust.

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Michael, Toyota Echo

Tyreright Prestons

CARTWRIGHT
star star star star star_half

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I was happy with the service of my car and the customer service, to me I knew wh...

I was happy with the service of my car and the customer service, to me I knew what was wrong with my car! Which enabled me to get a quote over the phone, I was wrapped with the quote given to me considering I took my car to three mechanics prior to taking it to tyreright to have a look and they quoted me triple the amount tyreright people have quoted, so I'm very happy, and recommend tyre right in prestons NSW to everyone & anyone, thanks guys

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Sia, Hyundai Elantra

2232 Automotive

KIRRAWEE
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"Very good service Didn't take long Thoroughly recommend"

Peter, Mazda 3

A & T Mechanical Repairs

KIRRAWEE
star star star star star

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Car loan was great. The service is amazing and thank you so very very much for e...

Car loan was great. The service is amazing and thank you so very very much for everything..

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Maryam, Peugeot 407

Liverpool Autocare

LIVERPOOL
star star star star star

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"all good..yet expensive"

Aravinb, HONDA CR-V

* Minimum service amounts apply

Midas Liverpool

LIVERPOOL
star star star star star_half

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Sunny and team were great. Dropped me off and picked me up, job done well, defin...

Sunny and team were great. Dropped me off and picked me up, job done well, definitely will be using them again.

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June, Kia Carnival

Bridgestone Select Liverpool

LIVERPOOL
star star star star star_half

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star star star star star_border

Booked on Monday for service on Thursday. Received confirmation email Monday and...

Booked on Monday for service on Thursday. Received confirmation email Monday and reminder SMS Wednesday. Took car in on Thursday morning and they had no record of the booking. Had to wait 15 minutes to find out whether they could actually perform the service that day. As it was only a minor service they managed to get it done but if it had been a major service it may have not been done which would have been extremely inconvenient for me.

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Darren, HOLDEN COMMODORE

Tempe Automotive Centre

MOOREBANK
star star star star star

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Service was completed in good time. Gary was friendly, knowlegeable and honest. ...

Service was completed in good time. Gary was friendly, knowlegeable and honest. Price was fixed as promised.

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Hoang, HONDA ACCORD

NRMA Car Servicing Liverpool

LIVERPOOL
star star star star star_border

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When I arrived to check in my car the service guy had no record of my booking. A...

When I arrived to check in my car the service guy had no record of my booking. After searching through the system he eventually found me five minutes later. So wasn't officially booked in for the day, but he said he can fit me in anyway but the car would not be ready until later on that afternoon. I gave the guy my mobile number to text me when the car was ready for me. Never received any call, I just turned up at about 4 pm that afternoon and collected the car it was parked outside as they do when cars are ready for collection. As far as the service goes everything seems OK.

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Chris, VOLKSWAGEN GOLF

Midas Taren Point

CARINGBAH
star star star star star

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Extremely smooth experience.Very professional and informative staff.From the re...

Extremely smooth experience.Very professional and informative staff.From the reminder txt to the completion call I was very satisfied

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Andrew, Toyota Hilux

The Workshop Lugarno

LUGARNO
star star star star star_half

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"Prompt service, knowledgeable mechanic. Recommended. 2012 Nissan Navara."

Ron, Nissan Navara/Pick-up

Bridgestone Select Taren Point

TAREN POINT
star star star star star

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"Happy with the job done & very good customer service."

Rick, Suzuki Kizashi

NRMA Car Servicing Caringbah

TAREN POINT
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Requested that they change the wipers and do a tyre rotation on my car when they...

Requested that they change the wipers and do a tyre rotation on my car when they service. Neither was done, nor did they wash my car which was supposed to be included.

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Ray, Mazda 3

Bosch Car Service Milperra

MILPERRA
star star star star star

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"Great bunch of guys at this shop, extremely helpful with everything. 10/10!"

Brad, HOLDEN COMMODORE

NRMA Mobile Car Servicing Wollongong

airport_shuttle Mobile Mechanic

star star star star star

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Awesome, Exciting, Mobile Service! Excellent, Quality Parts, Great Mechanical Wo...

Awesome, Exciting, Mobile Service! Excellent, Quality Parts, Great Mechanical Work and Customer Service Provided!

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Elvis, Honda Civic

Mechanic 2 You

airport_shuttle Mobile Mechanic

star star star star star

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star star star star star

"All too easy thanks very much. We will use again as it's nice and convenient 👍"

Brenden, Hyundai Tucson

CPH Automotive

airport_shuttle Mobile Mechanic

star star star star star_half

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"Was on time and very professional"

Marco, Volkswagen Golf

TLC Mobile Auto Care

airport_shuttle Mobile Mechanic

star star star star star

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"Friendly, easy, highly recommended!"

Jared, Hyundai i30

Book trusted and local mechanics with AutoGuru.

If you’re after a Coolumburra mechanic to repair or service your car, we can help! At AutoGuru, we source the best mechanics and car services from all over Illawarra, then bring you the closest service options with the best prices. All you need to do is click to book at a fixed price.

Using AutoGuru to look for mechanics in Coolumburra means you compare results based on the same scheduled service tasks. The only variables are cost for parts and labour and their proximity to you in Illawarra. We take the guesswork out of finding a mechanic, and with fixed upfront costs there are no nasty surprises.

From Alfa Romeo’s to Volvo’s, we can find a mechanic in Coolumburra who will be able to offer you the best price on repairs and services. Whether you just want a simple safety check or milestone service, or a whole new major part, you’ll be able to book online today and drive away with a smile!

Don't forget you can also compare and book local mobile mechanics in Coolumburra through AutoGuru! Whether you need a standard oil chance, 90,000km logbook service, timing belt replacement or a roadworthy certificate, mobile mechanics in Coolumburra have the tools to do the job.

Stop stressing about the overdue car service. Search trusted Coolumburra mechanics in a matter of minutes! We even have awesome mechanics open on Saturday, talk about convenience. Search from hundreds of jobs like timing belt replacement, spark plug change and clutch replacement.

Questions? Speak with a Service Advisor
1300 655 661