Frequently Asked Questions

Is the price quoted, the price I will pay?

Yes, the price quoted is the price you’ll pay. You won’t pay a cent more and you’ll get exactly what’s listed in the inclusions.

And don’t worry, if there’s any additional work required, the mechanic will contact you and get your consent prior to starting.

Can I change my service date?

Sure, we get that things pop up. Just call our friendly team on 1300 655 661 and we’ll happily reschedule your booking.

There's no fee to reschedule your booking, however, if you’ve prepaid upfront on credit card, PayPal or ZipPay and wish to cancel your booking altogether, you will be refunded the original booking fee paid, minus a $20 cancellation fee.

Should you fail to show up at the time and place arranged with the Workshop without canceling in advance, you will forfeit the entire prepaid amount.

For full details see https://www.autoguru.com.au/terms#refunds

Does the price include parts and labour?

Yes, all our pricing includes parts, labour and GST.

Is there a loan car available?

Some of our workshops do offer a loan car and/or a drop off/pick up service (up to 5km from the workshop).

If the workshop is a Preferred Partner, these extras will be listed on the right hand side, underneath their pricing.

If the workshop is not a Preferred Partner, click the ‘Book Now’ button and then click the ‘Add a Roadworthy, Pink Slip or other common tasks’ text underneath the inclusions box at the top of the page.

Any additional services offered by the workshop will be included in this section.

What's the difference between a basic service and a logbook service?

A basic service includes engine oil and engine oil filter change, as well as a general safety inspection and inspection of all fluids.

If minor quantities of fluids are required, the mechanic will top these up.

A logbook service is a series of scheduled tasks recommended by the vehicle manufacturer at certain time intervals. Every logbook service is different. See “What’s Included In My Service”.

Will the mechanic stamp my logbook?

Absolutely, the mechanic will sign and stamp your logbook to meet manufacturer requirements.

They will sign off each task as it’s finished, and only stamp your logbook once all tasks specified by the manufacturer have been completed.

Will my warranty be affected if I book with one of your mechanics rather than the dealership?

The Australian Competition & Consumer Commission (ACCC) states that any certified mechanical workshop or mobile mechanic is indeed qualified to carry out logbook servicing as per manufacturer’s specifications, without voiding your New Car Warranty.

Our mechanics are able to carry out logbook servicing, according to the manufacturer’s specifications, using quality parts and lubricants.

The mechanic will sign off each item and stamp your logbook once all tasks are completed and your warranty will remain intact.

Where can I find the inclusions for my service?

Once you’ve typed in all your details and submitted the quote request form, you’ll see a list of suitable mechanics in your area and their costs to carry out your car service.

You can view all the inclusions for your service by clicking the blue 'Service Inclusions' button at the top of the page.

Can the mechanic come to me?

Yes! Our network of mobile mechanics can come to your home or workplace to carry out vehicle inspections, car servicing and some minor repairs.

Go through the search process and when you come to the page listing mechanics in your area, mobile mechanics in your area will be listed along with workshops.

Can I get quotes for repairs and inspections?

You sure can! Simply hit the “Repair” button under the ‘Great, what can we quote you for?’ section of the form and a bunch of common repairs tasks will come up automatically for you to select.

You can also type your specific repair issue into the blank search box and our system will bring up any related tasks.

If your particular repair or inspection task isn’t listed under the common items tabs, click the ‘No match? Add comment’ button and type your issue in the “Describe what you need” box at the bottom of the section.

Should you have more than one repair or inspection task to quote, you can add more tasks by clicking the +Repair or +Inspection tabs.

What are my payment options?

Booking through AutoGuru gives you access to three payment options:

1. Pay upfront using your credit card or PayPal;
2. Create a reusable, interest-free ZipPay account to pay now and make easy weekly or monthly payments over time; or
3. Pay the workshop once your car service and/or repairs have been completed.

Cancellation fees apply. For full Terms & Conditions visit https://www.autoguru.com.au/terms

What’s included in my service?

Once you’ve typed in all your details and submitted the quote request form, you’ll see a list of trusted mechanics in your area and their costs to carry out your car service.

You can view all the inclusions for your service by clicking the blue 'What's included?' text at the top of the page. It’s just under the three black boxes.

Otto

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Crofty's Auto & Tyres

SOUTH NOWRA
star star star star star

LATEST REVIEW

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star star star star star

"Great job, I would recommend Crofty's."

Fergus, Kia Cerato

Ultra Tune Albion Park

ALBION PARK RAIL
star star star star star_half

LATEST REVIEW

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star star star star star

From online to completion this was terrific. Easy online appointments and great ...

From online to completion this was terrific. Easy online appointments and great service. Highly recommend

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Ian, Hyundai Santa Fe

No deposit & interest free

BOOK NOW, PAY LATER

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Mechanika Motors

GOULBURN CBD
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"Car is running great, very pleased with the service! Would recommend"

Louise, Mitsubishi ASX

Cougar Automotive

OAK FLATS
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"Service done on time and good feed back on overall condition of vehicle."

Barry, MITSUBISHI PAJERO

Illawarra Car Service Centre

OAK FLATS
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I had my car serviced yesterday. Brad, the owner, personally took care of me. He...

I had my car serviced yesterday. Brad, the owner, personally took care of me. He came out of the workshop to welcome me when I pulled up, drove me to work, serviced (and washed!) my car then came and picked me up when it was done. Fast service, great commentary about the car in general and its condition - which was great to hear since I only bought it a few months ago and was hoping there were no hidden problems. I have no hesitation in going back there again and recommending to my friends that they also book their cars in for service there.

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Kim, Mitsubishi Lancer

NRMA Car Servicing Majura Park

CANBERRA INTERNATIONAL AIRPORT
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"Good overall but not sure if ALL services carried out."

Robin, Hyundai Elantra

5A Mechanical Repair

FYSHWICK
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All the highly rated assessments and comments of others reviewers are justified!...

All the highly rated assessments and comments of others reviewers are justified! Experienced mechanics, rather than apprentices, do the work. The work is skillfully done and their price is very competitive. All work is explained in advance and justified. They go out of their way to build trust and have excellent customer service. After 40 years I have finally found car mechanics that I can trust!

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Simon, Volkswagen Golf

ABS Molonglo

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Excellent customer service. Only negative is that they couldn't reset service li...

Excellent customer service. Only negative is that they couldn't reset service lights on BMW.

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Briohny, BMW 1 Series

Ultra Tune Fyshwick

FYSHWICK
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"Great service"

Joel, Nissan Navara

Goodyear Autocare Fyshwick

FYSHWICK
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"Good year guys were amazing"

Pushpesh, Audi Q7

AutoStop Service Centre

NORTH WOLLONGONG
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The best tune up/car service I have ever had. They addressed all of our requirem...

The best tune up/car service I have ever had. They addressed all of our requirements. Would definitely recommend this autostop service centre.

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Janet, Nissan Navara

Tic Automotive Services

FAIRY MEADOW
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Appointment made quickly, friendly attitude from Daniel, obviously knowledgeable...

Appointment made quickly, friendly attitude from Daniel, obviously knowledgeable, car back in 5 hours. Would recommend to all to give them a go.

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John, Subaru Liberty

Illawarra Truck and Car Centre

FERNHILL
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Great Customer Service, something which is often lost with big businesses. Will...

Great Customer Service, something which is often lost with big businesses. Will definitely be back!

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Jasmine, Mitsubishi Lancer

Ultra Tune Corrimal

CORRIMAL
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Great customer Service and very trustworthy mechanic. Provide the service as req...

Great customer Service and very trustworthy mechanic. Provide the service as requested.

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Paul, Ford Territory

N & D Auto Services Pty Ltd

MITCHELL
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We were really pleased with N&D Auto Services. Everything was explained us withi...

We were really pleased with N&D Auto Services. Everything was explained us within minutes of the booking. Staff were friendly, efficient and advised us of all the work to be done. We'll be back and will bring our friends. Competitively priced, we'd highly recommend them for your next service.

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Tim, TOYOTA AVENSIS VERSO

GenTech Automotive & Performance Centre

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Marcus and the team were great to deal with. He ordered parts for a great price,...

Marcus and the team were great to deal with. He ordered parts for a great price, fitted them and even called to let me know that I'd be making a bad call installing some parts that I'd supplied as the existing ones were a better overall part. Price was extremely reasonable. I'll definitely be heading back to Gentech.

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Greg, Nissan Pathfinder

A1 Auto & Metal Recyclers Pty Ltd

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Courteous and efficient greeting, car service according to schedule, and good ex...

Courteous and efficient greeting, car service according to schedule, and good explanation of repairs undertaken. Thank you!

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Brian, Jeep Compass

Paul Whyte Automotive

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Easy check in, the work was completed on time as requested and the car is runnin...

Easy check in, the work was completed on time as requested and the car is running smoothly once again.

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Keith, Jeep Grand Cherokee

Ultra Tune Phillip

PHILLIP
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"Very professional and friendly service"

Datta, BMW X3

Ultra Tune Tuggeranong

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I found Glenn to be very pleasant, informative and my car is running like clock ...

I found Glenn to be very pleasant, informative and my car is running like clock work. Would recommend them and I will be using them from now on. Very pleasant experience.

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Glenda, Honda Jazz

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They managed to lose our booking so had to show them the email confirmation as t...

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James, Toyota Landcruiser/Prado

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Ted, Volkswagen Passat

The Car Doctor

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Work done as expected and the explained what could be needed done in the future....

Work done as expected and the explained what could be needed done in the future. Car was detailed on the outside which I found was great. I would go back Vince

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Vincent, Audi A4 quattro

Carco Exhaust & Automotive

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Work was done perfectly. Explained the issue correctly. Provides more related in...

Work was done perfectly. Explained the issue correctly. Provides more related info regarding the issue. Therefore, I could take proactive measurement.

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Imtiaz, Holden Astra

Helensburgh Car Services

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Helensburgh Car Services provided efficient and friendly service from start to f...

Helensburgh Car Services provided efficient and friendly service from start to finish.

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Leonie, Toyota Aurion

Tyrepower Campbelltown

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Great service, professional with clear communication and quality results. Fitted...

Great service, professional with clear communication and quality results. Fitted my car in on a busy Saturday at short notice. Great to know I've found a reliable local mechanic.

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katie, Hyundai Tucson

Midas Campbelltown

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"My car smelt smoke cigarettes."

Faiz, Honda Jazz

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Work carried out was good. And as mention for complimentary car wash they said w...

Work carried out was good. And as mention for complimentary car wash they said we only do if we perform service.

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Jatinder, Honda Civic

APR Mechanical

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will be booking again next time for further services have also referred to frien...

will be booking again next time for further services have also referred to friends and family.

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Alicia, MAZDA 2

Ultra Tune Ingleburn

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Excellent fast and friendly service. The actual cost was less than quoted. Will ...

Excellent fast and friendly service. The actual cost was less than quoted. Will definitely go the Ingleburn Ultra Tune again.

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Mat, Nissan Navara/Pick-up

C & N Radiators and Mechanical

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"Very good service. I have got free tyre rotation. Highly recommended."

Long, Toyota Kluger

Sutherland Shire Auto Centre

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Was great, very quick, car is running very well.. The only negative I would say...

Was great, very quick, car is running very well.. The only negative I would say is that a part of their standard checks - says that the window washers would be checked - my drivers side window washer was not working, and still is not - doesn't seem to have been checked... otherwise its was great

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Chad, Holden Astra

2232 Automotive

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"Awesome service and a nice bloke"

Rohan, Ford Falcon Ute

A & T Mechanical Repairs

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Car loan was great. The service is amazing and thank you so very very much for e...

Car loan was great. The service is amazing and thank you so very very much for everything..

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Maryam, Peugeot 407

Midas Taren Point

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"Great"

Rose, Subaru Forester

NRMA Car Servicing Caringbah

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Requested that they change the wipers and do a tyre rotation on my car when they...

Requested that they change the wipers and do a tyre rotation on my car when they service. Neither was done, nor did they wash my car which was supposed to be included.

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Ray, Mazda 3

Bridgestone Select Taren Point

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"Happy with the job done & very good customer service."

Rick, Suzuki Kizashi

The Workshop Lugarno

LUGARNO
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"It took 2 hours to do and an extra $15 more than quoted"

Sheena, Nissan Micra

Quick Stop Automotives

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"Honest & Great Service"

Tammy, Suzuki Swift

Tyreright Prestons

CARTWRIGHT
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Great customer service. Quick to fix additional areas that needed servicing on t...

Great customer service. Quick to fix additional areas that needed servicing on top of what was requested.

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Patrick, Mercedes-Benz CLC-Class

Premier Car Repairs

MORTDALE
star star star star star

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Chris the service manager gave a very attentive, prompt, no fuss and nil problem...

Chris the service manager gave a very attentive, prompt, no fuss and nil problem service.

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Chenny, Land Rover Discovery 4

Tempe Automotive Centre

MOOREBANK
star star star star star

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The mechanic was very friendly, fast and helpful. Would recommend to my friends....

The mechanic was very friendly, fast and helpful. Would recommend to my friends. Thanks!

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John, HONDA JAZZ

Liverpool Autocare

LIVERPOOL
star star star star star

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"all good..yet expensive"

Aravinb, HONDA CR-V

* Minimum service amounts apply

Midas Liverpool

LIVERPOOL
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Sunny and team were great. Dropped me off and picked me up, job done well, defin...

Sunny and team were great. Dropped me off and picked me up, job done well, definitely will be using them again.

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June, Kia Carnival

NRMA Mobile Car Servicing Wollongong

airport_shuttle Mobile Mechanic

star star star star star

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George did an awesome job and went over everything with me. I've booked him in f...

George did an awesome job and went over everything with me. I've booked him in for another job already.

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Aaron, Isuzu D-Max

Mechanic 2 You

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star star star star star

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Very friendly,honest and trust worthy mechanic and I will use Peter' service in ...

Very friendly,honest and trust worthy mechanic and I will use Peter' service in the future.

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Reji, Hyundai Getz

CPH Automotive

airport_shuttle Mobile Mechanic

star star star star star_half

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My car was serviced by Phil and the experience was a pleasure - he was on time, ...

My car was serviced by Phil and the experience was a pleasure - he was on time, friendly and answered all of my questions. My car drives noticeably better now, I would recommend CPH Automotive to anybody!

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Julian, FORD FESTIVA

TLC Mobile Auto Care

airport_shuttle Mobile Mechanic

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"Great transparent communicator!"

Katherine, Toyota Corolla

Book trusted and local mechanics with AutoGuru.

Find the best car service options in the local Burrill Lake area using AutoGuru. Compare services from national brands and local mechanics for the best deals right across Illawarra. All prices are fixed upfront, so simply provide us details of your vehicle make and model, confirm the mechanic and click the button to book. Or give us a call on 1300 655 661 and we can do it for you.

All of the quotes for Burrill Lake mechanics at AutoGuru are based upon the same scheduled service task, so only the cost of parts and labour varies. This means you’ll always know how much your service or repair will cost before booking it in. We have all the top mechanics in Illawarra, so try us today!

If you need a logbook service, a tune up or a repair, we can help you find the closest Burrill Lake mechanic for the best price. Our partner mechanics service and repair all makes and models and no job is too big or too small. Quality local service at a fixed, upfront price – what more can you ask for?

Why not have a mobile mechanic come to your home to complete your next service. Carry on with your day while a mobile mechanic carries out the service at a convenient location. Your day isn't interrupted, so you can carry on with the important things in life.

Had another crazy week and forgot to organise the car service? We know plenty of trusted mechanics open on Saturday in Burrill Lake. You can search instant quotes and book your car service or repair within minutes!

Questions? Speak with a Service Advisor
1300 655 661