Frequently Asked Questions

Is the price quoted, the price I will pay?

Yes, the price quoted is the price you’ll pay. You won’t pay a cent more and you’ll get exactly what’s listed in the inclusions.

And don’t worry, if there’s any additional work required, the mechanic will contact you and get your consent prior to starting.

Can I change my service date?

Sure, we get that things pop up. Just call our friendly team on 1300 655 661 and we’ll happily reschedule your booking.

There's no fee to reschedule your booking, however, if you’ve prepaid upfront on credit card, PayPal or ZipPay and wish to cancel your booking altogether, you will be refunded the original booking fee paid, minus a $20 cancellation fee.

Should you fail to show up at the time and place arranged with the Workshop without canceling in advance, you will forfeit the entire prepaid amount.

For full details see https://www.autoguru.com.au/terms#refunds

Does the price include parts and labour?

Yes, all our pricing includes parts, labour and GST.

Is there a loan car available?

Some of our workshops do offer a loan car and/or a drop off/pick up service (up to 5km from the workshop).

If the workshop is a Preferred Partner, these extras will be listed on the right hand side, underneath their pricing.

If the workshop is not a Preferred Partner, click the ‘Book Now’ button and then click the ‘Add a Roadworthy, Pink Slip or other common tasks’ text underneath the inclusions box at the top of the page.

Any additional services offered by the workshop will be included in this section.

What's the difference between a basic service and a logbook service?

A basic service includes engine oil and engine oil filter change, as well as a general safety inspection and inspection of all fluids.

If minor quantities of fluids are required, the mechanic will top these up.

A logbook service is a series of scheduled tasks recommended by the vehicle manufacturer at certain time intervals. Every logbook service is different. See “What’s Included In My Service”.

Will the mechanic stamp my logbook?

Absolutely, the mechanic will sign and stamp your logbook to meet manufacturer requirements.

They will sign off each task as it’s finished, and only stamp your logbook once all tasks specified by the manufacturer have been completed.

Will my warranty be affected if I book with one of your mechanics rather than the dealership?

The Australian Competition & Consumer Commission (ACCC) states that any certified mechanical workshop or mobile mechanic is indeed qualified to carry out logbook servicing as per manufacturer’s specifications, without voiding your New Car Warranty.

Our mechanics are able to carry out logbook servicing, according to the manufacturer’s specifications, using quality parts and lubricants.

The mechanic will sign off each item and stamp your logbook once all tasks are completed and your warranty will remain intact.

Where can I find the inclusions for my service?

Once you’ve typed in all your details and submitted the quote request form, you’ll see a list of suitable mechanics in your area and their costs to carry out your car service.

You can view all the inclusions for your service by clicking the blue 'Service Inclusions' button at the top of the page.

Can the mechanic come to me?

Yes! Our network of mobile mechanics can come to your home or workplace to carry out vehicle inspections, car servicing and some minor repairs.

Go through the search process and when you come to the page listing mechanics in your area, mobile mechanics in your area will be listed along with workshops.

Can I get quotes for repairs and inspections?

You sure can! Simply hit the “Repair” button under the ‘Great, what can we quote you for?’ section of the form and a bunch of common repairs tasks will come up automatically for you to select.

You can also type your specific repair issue into the blank search box and our system will bring up any related tasks.

If your particular repair or inspection task isn’t listed under the common items tabs, click the ‘No match? Add comment’ button and type your issue in the “Describe what you need” box at the bottom of the section.

Should you have more than one repair or inspection task to quote, you can add more tasks by clicking the +Repair or +Inspection tabs.

What are my payment options?

Booking through AutoGuru gives you access to three payment options:

1. Pay upfront using your credit card or PayPal;
2. Create a reusable, interest-free ZipPay account to pay now and make easy weekly or monthly payments over time; or
3. Pay the workshop once your car service and/or repairs have been completed.

Cancellation fees apply. For full Terms & Conditions visit https://www.autoguru.com.au/terms

What’s included in my service?

Once you’ve typed in all your details and submitted the quote request form, you’ll see a list of trusted mechanics in your area and their costs to carry out your car service.

You can view all the inclusions for your service by clicking the blue 'What's included?' text at the top of the page. It’s just under the three black boxes.

Otto

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Crofty's Auto & Tyres

SOUTH NOWRA
star star star star star

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"Booked over the Internet for a log book service on my Holden Captiva 7 LX. "

Jethro, Holden Captiva

Illawarra Car Service Centre

OAK FLATS
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Brad is always very professional and courteous. The whole process was so simple ...

Brad is always very professional and courteous. The whole process was so simple and the little extra TLC given was much appreciated. I would definitely recommend Illawarra Car Service Centre to others.

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Kim, Mitsubishi Lancer

NRMA Car Servicing Shellharbour

OAK FLATS
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"Quick and easy to book and was competitive in price thanks"

Luke, Mazda BT-50

Ultra Tune Albion Park

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From online to completion this was terrific. Easy online appointments and great ...

From online to completion this was terrific. Easy online appointments and great service. Highly recommend

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Ian, Hyundai Santa Fe

No deposit & interest free

BOOK NOW, PAY LATER

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Cristiana, Nissan Micra

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Jasmine, Mitsubishi Lancer

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Brian, Jeep Compass

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Louise, Mitsubishi ASX

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Leonie, Toyota Aurion

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Kate, Hyundai Tucson

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Really happy with my service, the service guys were really friendly and explaine...

Really happy with my service, the service guys were really friendly and explained everything really clearly to me. They answered all of my questions and called me mid service to get authorization on some replacement parts. Great price, and easy booking. Will 100% go back!

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Kelsie, Mitsubishi Outlander

APR Mechanical

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will be booking again next time for further services have also referred to friends and family.

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Alicia, MAZDA 2

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"Good service and worth the cost"

Srinivasa, Toyota Corolla

Ultra Tune Ingleburn

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"Forester clutch replacement good job done"

Stuart, Subaru Forester

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I dropped my car off the afternoon before as I had to work early the next morning. The following morning I received a text that everything was done and complete by 0930. So cannot fault the service. I would definately use them again.

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Jade, Hyundai i30

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"Very clean and great customer service"

Ray, Mercedes-Benz E-Class

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"Very good service Didn't take long Thoroughly recommend"

Peter, Mazda 3

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Maryam, Peugeot 407

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Tammy, Suzuki Swift

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I was happy with the service of my car and the customer service, to me I knew what was wrong with my car! Which enabled me to get a quote over the phone, I was wrapped with the quote given to me considering I took my car to three mechanics prior to taking it to tyreright to have a look and they quoted me triple the amount tyreright people have quoted, so I'm very happy, and recommend tyre right in prestons NSW to everyone & anyone, thanks guys

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Sia, Hyundai Elantra

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Troy, Hyundai i30

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Rick, Suzuki Kizashi

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Steve, Audi Q5

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Aravinb, HONDA CR-V

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Kim, NISSAN X-TRAIL

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Midas Liverpool

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"Very good service. A pleasure to deal with."

Geoffry, Ford Ranger

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Jocelyn, Jeep Compass

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"As per my previous visits, great service and well priced."

Adem, Mitsubishi Lancer

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Mark, Volkswagen Jetta

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Eman, NISSAN MICRA

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Christian, Peugeot 207

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Simon, Mazda MX-5

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Jane, Toyota Corolla

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Adrian, Mazda 3

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Raechel, HYUNDAI TUCSON

NRMA Mobile Car Servicing Wollongong

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John, Isuzu D-Max

Mechanic 2 You

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Sharon, JEEP PATRIOT

CPH Automotive

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My car was serviced by Phil and the experience was a pleasure - he was on time, friendly and answered all of my questions. My car drives noticeably better now, I would recommend CPH Automotive to anybody!

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Julian, FORD FESTIVA

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Book trusted and local mechanics with AutoGuru.

If your vehicle sounds more like an old donkey than a purring kitten, it might be time for a service! Here at AutoGuru, you’ll find a selection of the most reliable mechanics from all over Illawarra. Just fill in our Quotes form (or call us on 1300 655 661) and you’ll have instant access to a list of quotes from Budgong mechanics & car services.

Using AutoGuru takes the guesswork out of finding a quality mechanic in the Budgong area. When you enter your vehicle details and the service you need, we only compare mechanics that match this criteria. What’s more, prices are fixed upfront, so when you book you know exactly what you’re getting and for what price.

All of the Budgong mechanics we list on AutoGuru are trusted locals who have a reputation for excellence. Regardless of your car’s make or model, you’ll easily find the right mechanic at the right price for your service or repair.

Why not have a mobile mechanic come to your home to complete your next service. Carry on with your day while a mobile mechanic carries out the service at a convenient location. Your day isn't interrupted, so you can carry on with the important things in life.

Had another crazy week and forgot to organise the car service? We know plenty of trusted mechanics open on Saturday in Budgong. You can search instant quotes and book your car service or repair within minutes!

Questions? Speak with a Service Advisor
1300 655 661