Frequently Asked Questions

Is the price quoted, the price I will pay?

Yes, the price quoted is the price you’ll pay. You won’t pay a cent more and you’ll get exactly what’s listed in the inclusions.

And don’t worry, if there’s any additional work required, the mechanic will contact you and get your consent prior to starting.

Can I change my service date?

Sure, we get that things pop up. Just call our friendly team on 1300 655 661 and we’ll happily reschedule your booking.

There's no fee to reschedule your booking, however, if you’ve prepaid upfront on credit card, PayPal or ZipPay and wish to cancel your booking altogether, you will be refunded the original booking fee paid, minus a $20 cancellation fee.

Should you fail to show up at the time and place arranged with the Workshop without canceling in advance, you will forfeit the entire prepaid amount.

For full details see https://www.autoguru.com.au/terms#refunds

Does the price include parts and labour?

Yes, all our pricing includes parts, labour and GST.

Is there a loan car available?

Some of our workshops do offer a loan car and/or a drop off/pick up service (up to 5km from the workshop).

If the workshop is a Preferred Partner, these extras will be listed on the right hand side, underneath their pricing.

If the workshop is not a Preferred Partner, click the ‘Book Now’ button and then click the ‘Add a Roadworthy, Pink Slip or other common tasks’ text underneath the inclusions box at the top of the page.

Any additional services offered by the workshop will be included in this section.

What's the difference between a basic service and a logbook service?

A basic service includes engine oil and engine oil filter change, as well as a general safety inspection and inspection of all fluids.

If minor quantities of fluids are required, the mechanic will top these up.

A logbook service is a series of scheduled tasks recommended by the vehicle manufacturer at certain time intervals. Every logbook service is different. See “What’s Included In My Service”.

Will the mechanic stamp my logbook?

Absolutely, the mechanic will sign and stamp your logbook to meet manufacturer requirements.

They will sign off each task as it’s finished, and only stamp your logbook once all tasks specified by the manufacturer have been completed.

Will my warranty be affected if I book with one of your mechanics rather than the dealership?

The Australian Competition & Consumer Commission (ACCC) states that any certified mechanical workshop or mobile mechanic is indeed qualified to carry out logbook servicing as per manufacturer’s specifications, without voiding your New Car Warranty.

Our mechanics are able to carry out logbook servicing, according to the manufacturer’s specifications, using quality parts and lubricants.

The mechanic will sign off each item and stamp your logbook once all tasks are completed and your warranty will remain intact.

Where can I find the inclusions for my service?

Once you’ve typed in all your details and submitted the quote request form, you’ll see a list of suitable mechanics in your area and their costs to carry out your car service.

You can view all the inclusions for your service by clicking the blue 'Service Inclusions' button at the top of the page.

Can the mechanic come to me?

Yes! Our network of mobile mechanics can come to your home or workplace to carry out vehicle inspections, car servicing and some minor repairs.

Go through the search process and when you come to the page listing mechanics in your area, mobile mechanics in your area will be listed along with workshops.

Can I get quotes for repairs and inspections?

You sure can! Simply hit the “Repair” button under the ‘Great, what can we quote you for?’ section of the form and a bunch of common repairs tasks will come up automatically for you to select.

You can also type your specific repair issue into the blank search box and our system will bring up any related tasks.

If your particular repair or inspection task isn’t listed under the common items tabs, click the ‘No match? Add comment’ button and type your issue in the “Describe what you need” box at the bottom of the section.

Should you have more than one repair or inspection task to quote, you can add more tasks by clicking the +Repair or +Inspection tabs.

What are my payment options?

Booking through AutoGuru gives you access to three payment options:

1. Pay upfront using your credit card or PayPal;
2. Create a reusable, interest-free ZipPay account to pay now and make easy weekly or monthly payments over time; or
3. Pay the workshop once your car service and/or repairs have been completed.

Cancellation fees apply. For full Terms & Conditions visit https://www.autoguru.com.au/terms

What’s included in my service?

Once you’ve typed in all your details and submitted the quote request form, you’ll see a list of trusted mechanics in your area and their costs to carry out your car service.

You can view all the inclusions for your service by clicking the blue 'What's included?' text at the top of the page. It’s just under the three black boxes.

Otto

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5A Mechanical Repair

FYSHWICK
star star star star star_half

LATEST REVIEW

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star star star star star

George was able to pinpoint the problem with my car, explain what needed to be i...

George was able to pinpoint the problem with my car, explain what needed to be in detail and was able to carry out the repair in a timely manner. My car is running like new again. I have no hesitation in recommending 5A Mechanical Repairs and will definitely be using their services again in future.

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Maria, Honda Accord Euro

ABS Molonglo

FYSHWICK
star star star star star

LATEST REVIEW

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star star star star star

Tony, VOLKSWAGEN TIGUAN

NRMA Car Servicing Majura Park

CANBERRA INTERNATIONAL AIRPORT
star star star star star_half

LATEST REVIEW

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star star star star star

Excellent Rang me to discuss all work With quotes of how much it would cost . ...

Excellent Rang me to discuss all work With quotes of how much it would cost . Great service for me and my car

Read more

Ant, Audi Q5

Goodyear Autocare Fyshwick

FYSHWICK
star star star star star_half

LATEST REVIEW

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star star star star star

"Good year guys were amazing"

Pushpesh, Audi Q7

Ultra Tune Fyshwick

FYSHWICK
star star star star star

LATEST REVIEW

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star star star star star

"Great service"

Joel, Nissan Navara

N & D Auto Services Pty Ltd

MITCHELL
star star star star star

LATEST REVIEW

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star star star star star

N & D Auto Services provided us with a very reasonable service at a good price. ...

N & D Auto Services provided us with a very reasonable service at a good price. They explained the work undertaken. We were satisfied and felt we received value for money. We'll be back!

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Tim, TOYOTA AVENSIS VERSO

No deposit & interest free

BOOK NOW, PAY LATER

Other mechanics in Illawarra

* Minimum service amounts apply

Automotive Computer Diagnostic Centre (ACDC) P/L

MITCHELL
star star star star star_half

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star star star star star

I dont really understand that much about cars and the people there worked really...

I dont really understand that much about cars and the people there worked really hard to make sure I knew what i needed done with my car and that i was comfortable with all of the decisions and costs! they also encouraged me to return with discounts on return customers!

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Jennifer, BMW 318i

GenTech Automotive & Performance Centre

MITCHELL
star star star star star

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star star star star star

Gentech were professional and shorted my issue quickly even though the incorrect...

Gentech were professional and shorted my issue quickly even though the incorrect part was initially delivery for fitment.

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Andy, Ford Ranger

Mechanika Motors

GOULBURN CBD
star star star star star

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star star star star star

"Car is running great, very pleased with the service! Would recommend"

Louise, Mitsubishi ASX

Ultra Tune Phillip

PHILLIP
star star star star star_half

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star star star star star

"Awesome service, reasonable and friendly, will definitely come back."

Almond, Nissan Pulsar

Ultra Tune Tuggeranong

GREENWAY
star star star star star_half

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star star star star star

I found Glenn to be very pleasant, informative and my car is running like clock ...

I found Glenn to be very pleasant, informative and my car is running like clock work. Would recommend them and I will be using them from now on. Very pleasant experience.

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Glenda, Honda Jazz

NRMA Car Servicing Tuggeranong

GREENWAY
star star star star star_half

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Auto Guru provided a discounted service with the supplier I chose to proceed wit...

Auto Guru provided a discounted service with the supplier I chose to proceed with. The quote process was transparent. NRMA was also thorough with their log book service and safety checks. Additional work was also quoted and provided to me at the time I paid for my initial quoted services. Would use again. Thank you.

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James, Mitsubishi Lancer

Paul Whyte Automotive

GUNGAHLIN
star star star star star_half

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star star star star star

We were very happy with the service provided by Paul Whyte. Especially that we g...

We were very happy with the service provided by Paul Whyte. Especially that we got a courtesy call to let us know of further problems that needed to be fixed. With the go ahead given, it was completed within the same day, even though I said they didn't need to rush. However we weren't able to pick up he car until another day, and they were very accommodating with this. I would use them again and wouldn't hesitate to recommend them to others needing a mechanic. Thanks again guy!

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Naomi, Hyundai Getz

Crofty's Auto & Tyres

SOUTH NOWRA
star star star star star

LATEST REVIEW

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star star star star star

"Booked over the Internet for a log book service on my Holden Captiva 7 LX. "

Jethro, Holden Captiva

Ultra Tune Belconnen

BELCONNEN
star star star star star_half

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star star star star star

Check in easy. Finished on time. Price not changed . What else do I need to say...

Check in easy. Finished on time. Price not changed . What else do I need to say to fill

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Ted, Volkswagen Passat

The Car Doctor

BELCONNEN
star star star star star_half

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star star star star star

Mr. Greg , the owner of Car Doctor personally provided the most satisfied car pr...

Mr. Greg , the owner of Car Doctor personally provided the most satisfied car pre-purchase inspection for our booked car Toyota Kluger. He efficiently used garage ramp/lift and scanner to have a thorough inspection of the car in the Car Doctor Workshop, had a perfect road test and gave valuable advice to save us a big sum of $. His service charge is much less than other famous Car Inspection Companies which do not check in the workshop, do not use ramp/lift, do not use scanner. Mr. Greg and Car Doctor deserve 6 stars if it is available here. Many thanks, Mr. Greg Murray and CAR Doctor. Good luck always. Tracy!

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Cao, Toyota Kluger

Carco Exhaust & Automotive

BELCONNEN
star star star star star_half

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star star star star star

Very happy with the service. Everyone I spoke with was very nice. I couldn't dro...

Very happy with the service. Everyone I spoke with was very nice. I couldn't drop the car off before 9:30am and had to have it ready by 3pm for school pickup and they were very accommodating.

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Alison, Hyundai i30

Ultra Tune Albion Park

ALBION PARK RAIL
star star star star star_half

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star star star star star

From online to completion this was terrific. Easy online appointments and great ...

From online to completion this was terrific. Easy online appointments and great service. Highly recommend

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Ian, Hyundai Santa Fe

Illawarra Car Service Centre

OAK FLATS
star star star star star

LATEST REVIEW

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star star star star star

10/10 unbelievable service! This man went above and beyond. I am a female driver...

10/10 unbelievable service! This man went above and beyond. I am a female driver with no experience at all when it comes to cars. My cars mechanical issues were found explained quoted and shown to me with a helpful diagram that he took the liberty of printing to show to me to help understand the issues I will be recommending Illawarra car services to all of my friends and family I am so thankful and happy to have found a trust worthy and experienced machanic.

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Louise, Holden Cruze

NRMA Car Servicing Shellharbour

OAK FLATS
star star star star star_half

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star star star star star

very friendly staff, clean workshop, work completed on time. Recommend them high...

very friendly staff, clean workshop, work completed on time. Recommend them highly

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Peter, Mazda BT-50

Cougar Automotive

OAK FLATS
star star star star star_half

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"Great service, timely and good price"

Birgit, Toyota RAV4

NRMA Car Servicing Wollongong

WOLLONGONG CBD
star star star star star

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Very good very happy with the service and counter staff will definitely be going...

Very good very happy with the service and counter staff will definitely be going back as well as my wife and children

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Darren, Jeep Compass

AutoStop Service Centre

NORTH WOLLONGONG
star star star star star

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star star star star star

The best tune up/car service I have ever had. They addressed all of our requirem...

The best tune up/car service I have ever had. They addressed all of our requirements. Would definitely recommend this autostop service centre.

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Janet, Nissan Navara

Illawarra Truck and Car Centre

FERNHILL
star star star star star

LATEST REVIEW

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star star star star star

Great Customer Service, something which is often lost with big businesses. Will...

Great Customer Service, something which is often lost with big businesses. Will definitely be back!

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Jasmine, Mitsubishi Lancer

Tic Automotive Services

FAIRY MEADOW
star star star star star

LATEST REVIEW

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star star star star star

Appointment made quickly, friendly attitude from Daniel, obviously knowledgeable...

Appointment made quickly, friendly attitude from Daniel, obviously knowledgeable, car back in 5 hours. Would recommend to all to give them a go.

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John, Subaru Liberty

Ultra Tune Corrimal

CORRIMAL
star star star star star

LATEST REVIEW

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star star star star star

"Friendly and quick service. Corrimal autotune recommended!"

Josh, Ford Econovan

Helensburgh Car Services

HELENSBURGH
star star star star star

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star star star star star

Helensburgh Car Services provided efficient and friendly service from start to f...

Helensburgh Car Services provided efficient and friendly service from start to finish.

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Leonie, Toyota Aurion

APR Mechanical

SMEATON GRANGE
star star star star star

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star star star star star

Very friendly and helpful... Awesome service, Mark was very accommodating and th...

Very friendly and helpful... Awesome service, Mark was very accommodating and the service was completed in 3 hour.

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Fernando, Mazda BT-50

Tyrepower Campbelltown

CAMPBELLTOWN
star star star star star_half

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Great service, professional with clear communication and quality results. Fitted...

Great service, professional with clear communication and quality results. Fitted my car in on a busy Saturday at short notice. Great to know I've found a reliable local mechanic.

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katie, Hyundai Tucson

Midas Campbelltown

CAMPBELLTOWN
star star star star star_half

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star star star star star_border

"Good service but it would be nice to if they wash it as well"

Varghese, Hyundai Accent

NRMA Car Servicing Campbelltown

CAMPBELLTOWN
star star star star star_border

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"Good service and worth the cost"

Srinivasa, Toyota Corolla

Ultra Tune Ingleburn

INGLEBURN
star star star star star_half

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star star star star star

Second visit to Ultratune Ingleburn and received the same great service by the t...

Second visit to Ultratune Ingleburn and received the same great service by the team at industry leading prices. Wouldn’t go anywhere else!

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Rob, Hyundai i30

C & N Radiators and Mechanical

SUTHERLAND
star star star star star

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"Very good service. I have got free tyre rotation. Highly recommended."

Long, Toyota Kluger

2232 Automotive

KIRRAWEE
star star star star star_half

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star star star star star

Nice guys, great service. Great communication, value for money. Would recommend ...

Nice guys, great service. Great communication, value for money. Would recommend George's Automotive to everyone.

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Michael, Hyundai i30

A & T Mechanical Repairs

KIRRAWEE
star star star star star

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star star star star star

Car loan was great. The service is amazing and thank you so very very much for e...

Car loan was great. The service is amazing and thank you so very very much for everything..

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Maryam, Peugeot 407

Quick Stop Automotives

PRESTONS
star star star star star

LATEST REVIEW

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star star star star star

"Honest & Great Service"

Tammy, Suzuki Swift

Tyreright Prestons

CARTWRIGHT
star star star star star_half

LATEST REVIEW

See all
star star star star star

Great customer service. Quick to fix additional areas that needed servicing on t...

Great customer service. Quick to fix additional areas that needed servicing on top of what was requested.

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Patrick, Mercedes-Benz CLC-Class

Liverpool Autocare

LIVERPOOL
star star star star star

LATEST REVIEW

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star star star star star

"all good..yet expensive"

Aravinb, HONDA CR-V

Midas Taren Point

CARINGBAH
star star star star star

LATEST REVIEW

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star star star star star

Very friendly and was clear on what needed to be repaired and why. Fast service...

Very friendly and was clear on what needed to be repaired and why. Fast service and great quality

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Mel, Hyundai i30

* Minimum service amounts apply

Midas Liverpool

LIVERPOOL
star star star star star_half

LATEST REVIEW

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star star star star star

"Extremely friendly and competent service"

keone, Toyota Yaris

Tempe Automotive Centre

MOOREBANK
star star star star star

LATEST REVIEW

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star star star star star

"excellent customer service and great knowledge regarding the services "

Sang, TOYOTA COROLLA

Bridgestone Select Liverpool

LIVERPOOL
star star star star star_half

LATEST REVIEW

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star star star star star

Friendly and efficient service. Car was ready on time. I will be using Liverpool...

Friendly and efficient service. Car was ready on time. I will be using Liverpool Bridgestone Select auto service for my other car as well

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Mark, MITSUBISHI LANCER

Bridgestone Select Taren Point

TAREN POINT
star star star star star

LATEST REVIEW

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star star star star star

"Happy with the job done & very good customer service."

Rick, Suzuki Kizashi

NRMA Car Servicing Caringbah

TAREN POINT
star star star star star_half

LATEST REVIEW

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star star star star_border star_border

Too much mucking around And they didn’t wash the car which was supposed to be in...

Too much mucking around And they didn’t wash the car which was supposed to be included.

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Steve, Audi Q5

The Workshop Lugarno

LUGARNO
star star star star star_half

LATEST REVIEW

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star star star star star

Good service and communication. I was able to pick the car up earlier than agre...

Good service and communication. I was able to pick the car up earlier than agreed, which was a bonus. I'll be taking the car back there for the next service.

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Peter, Toyota Camry

NRMA Mobile Car Servicing Wollongong

airport_shuttle Mobile Mechanic

star star star star star

LATEST REVIEW

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star star star star star

Awesome, Exciting, Mobile Service! Excellent, Quality Parts, Great Mechanical Wo...

Awesome, Exciting, Mobile Service! Excellent, Quality Parts, Great Mechanical Work and Customer Service Provided!

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Elvis, Honda Civic

Mechanic 2 You

airport_shuttle Mobile Mechanic

star star star star star

LATEST REVIEW

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star star star star star

Peter was friendly and reliable, he showed up on time, finished the logbook car ...

Peter was friendly and reliable, he showed up on time, finished the logbook car service in an hour. All I had to do is leave the car on the street for him. It was so much easier that he comes to my place and I don't have to drop my car at the mechanics.

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Limin, Mazda 3

CPH Automotive

airport_shuttle Mobile Mechanic

star star star star star_half

LATEST REVIEW

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star star star star star

Excellent service- very happy. Will use the mechanic every service going forward...

Excellent service- very happy. Will use the mechanic every service going forward and have recommended him to friends.

Read more

Kailey, Toyota Landcruiser/Prado

Book trusted and local mechanics with AutoGuru.

Book your next car service with the most reliable, quality mechanic in your area of Illawarra using AutoGuru. We combine the top rated mechanics in Budawang and surrounds so you can compare to find the best deal. Simply input your vehicle details, confirm the price upfront, and book online, or give us a call on 1300 655 661.

AutoGuru allows you to compare the same service tasks, costs for parts and labour and location between mechanics in the Budawang area. Fixed upfront pricing means no hidden extras or nasty surprises. Wherever you are in Illawarra, we’ll find you the best mechanic for the job.

Our trusted mechanics in Budawang and the surrounding area service all types of vehicle marks and models. From simple safety services to major logbook checks, compare the market to choose the right service for you and your vehicle.

Why not have a mobile mechanic come to your home to complete your next service. Carry on with your day while a mobile mechanic carries out the service at a convenient location. Your day isn't interrupted, so you can carry on with the important things in life.

Find trusted mechanics that are open on Saturday. Whatever your budget is - we've teamed up with ZipPay to offer you flexible, interest free payments. Don't let life get in the way of your car. book your car service or repair now!

Questions? Speak with a Service Advisor
1300 655 661