Frequently Asked Questions

Is the price quoted, the price I will pay?

Yes, the price quoted is the price you’ll pay. You won’t pay a cent more and you’ll get exactly what’s listed in the inclusions.

And don’t worry, if there’s any additional work required, the mechanic will contact you and get your consent prior to starting.

Can I change my service date?

Sure, we get that things pop up. Just call our friendly team on 1300 655 661 and we’ll happily reschedule your booking.

There's no fee to reschedule your booking, however, if you’ve prepaid upfront on credit card, PayPal or ZipPay and wish to cancel your booking altogether, you will be refunded the original booking fee paid, minus a $20 cancellation fee.

Should you fail to show up at the time and place arranged with the Workshop without canceling in advance, you will forfeit the entire prepaid amount.

For full details see https://www.autoguru.com.au/terms#refunds

Does the price include parts and labour?

Yes, all our pricing includes parts, labour and GST.

Is there a loan car available?

Some of our workshops do offer a loan car and/or a drop off/pick up service (up to 5km from the workshop).

If the workshop is a Preferred Partner, these extras will be listed on the right hand side, underneath their pricing.

If the workshop is not a Preferred Partner, click the ‘Book Now’ button and then click the ‘Add a Roadworthy, Pink Slip or other common tasks’ text underneath the inclusions box at the top of the page.

Any additional services offered by the workshop will be included in this section.

What's the difference between a basic service and a logbook service?

A basic service includes engine oil and engine oil filter change, as well as a general safety inspection and inspection of all fluids.

If minor quantities of fluids are required, the mechanic will top these up.

A logbook service is a series of scheduled tasks recommended by the vehicle manufacturer at certain time intervals. Every logbook service is different. See “What’s Included In My Service”.

Will the mechanic stamp my logbook?

Absolutely, the mechanic will sign and stamp your logbook to meet manufacturer requirements.

They will sign off each task as it’s finished, and only stamp your logbook once all tasks specified by the manufacturer have been completed.

Will my warranty be affected if I book with one of your mechanics rather than the dealership?

The Australian Competition & Consumer Commission (ACCC) states that any certified mechanical workshop or mobile mechanic is indeed qualified to carry out logbook servicing as per manufacturer’s specifications, without voiding your New Car Warranty.

Our mechanics are able to carry out logbook servicing, according to the manufacturer’s specifications, using quality parts and lubricants.

The mechanic will sign off each item and stamp your logbook once all tasks are completed and your warranty will remain intact.

Where can I find the inclusions for my service?

Once you’ve typed in all your details and submitted the quote request form, you’ll see a list of suitable mechanics in your area and their costs to carry out your car service.

You can view all the inclusions for your service by clicking the blue 'Service Inclusions' button at the top of the page.

Can the mechanic come to me?

Yes! Our network of mobile mechanics can come to your home or workplace to carry out vehicle inspections, car servicing and some minor repairs.

Go through the search process and when you come to the page listing mechanics in your area, mobile mechanics in your area will be listed along with workshops.

Can I get quotes for repairs and inspections?

You sure can! Simply hit the “Repair” button under the ‘Great, what can we quote you for?’ section of the form and a bunch of common repairs tasks will come up automatically for you to select.

You can also type your specific repair issue into the blank search box and our system will bring up any related tasks.

If your particular repair or inspection task isn’t listed under the common items tabs, click the ‘No match? Add comment’ button and type your issue in the “Describe what you need” box at the bottom of the section.

Should you have more than one repair or inspection task to quote, you can add more tasks by clicking the +Repair or +Inspection tabs.

What are my payment options?

Booking through AutoGuru gives you access to three payment options:

1. Pay upfront using your credit card or PayPal;
2. Create a reusable, interest-free ZipPay account to pay now and make easy weekly or monthly payments over time; or
3. Pay the workshop once your car service and/or repairs have been completed.

Cancellation fees apply. For full Terms & Conditions visit https://www.autoguru.com.au/terms

What’s included in my service?

Once you’ve typed in all your details and submitted the quote request form, you’ll see a list of trusted mechanics in your area and their costs to carry out your car service.

You can view all the inclusions for your service by clicking the blue 'What's included?' text at the top of the page. It’s just under the three black boxes.

Otto

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Crofty's Auto & Tyres

SOUTH NOWRA
star star star star star

LATEST REVIEW

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star star star star star

"Promptly greeted on arrival. Phoned when car ready. All good."

Pete, Volvo C30

Ultra Tune Albion Park

ALBION PARK RAIL
star star star star star_half

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star star star star star

From online to completion this was terrific. Easy online appointments and great ...

From online to completion this was terrific. Easy online appointments and great service. Highly recommend

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Ian, Hyundai Santa Fe

NRMA Car Servicing Shellharbour

OAK FLATS
star star star star star_half

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Did a thorough 60K service and told me exactly what was replaced. Nice and fast ...

Did a thorough 60K service and told me exactly what was replaced. Nice and fast too.

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Danee, Hyundai ix35

Illawarra Car Service Centre

OAK FLATS
star star star star star

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10/10 unbelievable service! This man went above and beyond. I am a female driver...

10/10 unbelievable service! This man went above and beyond. I am a female driver with no experience at all when it comes to cars. My cars mechanical issues were found explained quoted and shown to me with a helpful diagram that he took the liberty of printing to show to me to help understand the issues I will be recommending Illawarra car services to all of my friends and family I am so thankful and happy to have found a trust worthy and experienced machanic.

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Louise, Holden Cruze

No deposit & interest free

BOOK NOW, PAY LATER

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Birgit, Toyota RAV4

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Luke, Subaru Outback

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Fast service, listened to me and did everything that needed to be done. Informed me of everything that was done. Smsd me to ask if I'm unsatisfied to contact them. Very pleased with everything. Well done and thank you Midas Campbell town.

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Jennifer, Hyundai Accent

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Jatinder, Honda Civic

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Fernando, Mazda BT-50

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They moved the dates to suit me at short notice. I was dropped off and picked up...

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Jason, Nissan Patrol

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Service was done well before I expected. I had a courtesy car and the price was ...

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Lara, SUBARU OUTBACK

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Michael, Toyota Echo

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Ana, Toyota Yaris

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Car loan was great. The service is amazing and thank you so very very much for everything..

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Maryam, Peugeot 407

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Anthony and the team at Midas Taren Point were professional and quickly fixed an...

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Alistair, Holden Colorado

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Anmol, Volkswagen Golf

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Tammy, Suzuki Swift

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Patrick, Mercedes-Benz CLC-Class

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Nayan, Audi A1/A1 Sportback

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The mechanic was very friendly, fast and helpful. Would recommend to my friends....

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Aravinb, HONDA CR-V

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* Minimum service amounts apply

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Wavell, Honda Civic

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Fantastic service from Morris. We accidentally provided him the wrong contact nu...

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Stephen, Toyota Corolla

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Trent, FIAT 500

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Colin, Toyota Corolla

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"Very good service, Very friendly. I will go back to him."

Jane, Toyota Corolla

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Raechel, HYUNDAI TUCSON

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Christian, Peugeot 207

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Runrong, Toyota Hilux

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Jeremy, AUDI A3

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Elvis, Honda Civic

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Peter was friendly and reliable, he showed up on time, finished the logbook car ...

Peter was friendly and reliable, he showed up on time, finished the logbook car service in an hour. All I had to do is leave the car on the street for him. It was so much easier that he comes to my place and I don't have to drop my car at the mechanics.

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Limin, Mazda 3

CPH Automotive

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Excellent service- very happy. Will use the mechanic every service going forward...

Excellent service- very happy. Will use the mechanic every service going forward and have recommended him to friends.

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Kailey, Toyota Landcruiser/Prado

TLC Mobile Auto Care

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Katherine, Toyota Corolla

Book trusted and local mechanics with AutoGuru.

Book your next car service at the click of a button. We source the most reliable Bolong mechanics & car services. We have partnered with mechanics all over Illawarra, in order to bring you the best fixed price deals. It’s so easy to book – just enter a few details on our 'Instant Quotes' form, or give us a call on 1300 655 661.

We combine results for the best mechanics in your local Bolong area, based on the same scheduled service tasks for your vehicle make and model. All you have to do is compare the price of parts and labour, the mechanic’s location in Illawarra and book. No hidden costs, and quality service from top rated mechanics in your area.

Whether your car is due for a 10,000km safety check or a full logbook service, we allow you to compare the most suitable mechanics near Bolong for the job. Whatever vehicle you drive, whatever service you need, you’ll never travel far for a quality service again.

Why not have a mobile mechanic come to your home to complete your next service. Carry on with your day while a mobile mechanic carries out the service at a convenient location. Your day isn't interrupted, so you can carry on with the important things in life.

Had another crazy week and forgot to organise the car service? We know plenty of trusted mechanics open on Saturday in Bolong. You can search instant quotes and book your car service or repair within minutes!

Questions? Speak with a Service Advisor
1300 655 661