Frequently Asked Questions

Is the price quoted, the price I will pay?

Yes, the price quoted is the price you’ll pay. You won’t pay a cent more and you’ll get exactly what’s listed in the inclusions.

And don’t worry, if there’s any additional work required, the mechanic will contact you and get your consent prior to starting.

Can I change my service date?

Sure, we get that things pop up. Just call our friendly team on 1300 655 661 and we’ll happily reschedule your booking.

There's no fee to reschedule your booking, however, if you’ve prepaid upfront on credit card, PayPal or ZipPay and wish to cancel your booking altogether, you will be refunded the original booking fee paid, minus a $20 cancellation fee.

Should you fail to show up at the time and place arranged with the Workshop without canceling in advance, you will forfeit the entire prepaid amount.

For full details see https://www.autoguru.com.au/terms#refunds

Does the price include parts and labour?

Yes, all our pricing includes parts, labour and GST.

Is there a loan car available?

Some of our workshops do offer a loan car and/or a drop off/pick up service (up to 5km from the workshop).

If the workshop is a Preferred Partner, these extras will be listed on the right hand side, underneath their pricing.

If the workshop is not a Preferred Partner, click the ‘Book Now’ button and then click the ‘Add a Roadworthy, Pink Slip or other common tasks’ text underneath the inclusions box at the top of the page.

Any additional services offered by the workshop will be included in this section.

What's the difference between a basic service and a logbook service?

A basic service includes engine oil and engine oil filter change, as well as a general safety inspection and inspection of all fluids.

If minor quantities of fluids are required, the mechanic will top these up.

A logbook service is a series of scheduled tasks recommended by the vehicle manufacturer at certain time intervals. Every logbook service is different. See “What’s Included In My Service”.

Will the mechanic stamp my logbook?

Absolutely, the mechanic will sign and stamp your logbook to meet manufacturer requirements.

They will sign off each task as it’s finished, and only stamp your logbook once all tasks specified by the manufacturer have been completed.

Will my warranty be affected if I book with one of your mechanics rather than the dealership?

The Australian Competition & Consumer Commission (ACCC) states that any certified mechanical workshop or mobile mechanic is indeed qualified to carry out logbook servicing as per manufacturer’s specifications, without voiding your New Car Warranty.

Our mechanics are able to carry out logbook servicing, according to the manufacturer’s specifications, using quality parts and lubricants.

The mechanic will sign off each item and stamp your logbook once all tasks are completed and your warranty will remain intact.

Where can I find the inclusions for my service?

Once you’ve typed in all your details and submitted the quote request form, you’ll see a list of suitable mechanics in your area and their costs to carry out your car service.

You can view all the inclusions for your service by clicking the blue 'Service Inclusions' button at the top of the page.

Can the mechanic come to me?

Yes! Our network of mobile mechanics can come to your home or workplace to carry out vehicle inspections, car servicing and some minor repairs.

Go through the search process and when you come to the page listing mechanics in your area, mobile mechanics in your area will be listed along with workshops.

Can I get quotes for repairs and inspections?

You sure can! Simply hit the “Repair” button under the ‘Great, what can we quote you for?’ section of the form and a bunch of common repairs tasks will come up automatically for you to select.

You can also type your specific repair issue into the blank search box and our system will bring up any related tasks.

If your particular repair or inspection task isn’t listed under the common items tabs, click the ‘No match? Add comment’ button and type your issue in the “Describe what you need” box at the bottom of the section.

Should you have more than one repair or inspection task to quote, you can add more tasks by clicking the +Repair or +Inspection tabs.

What are my payment options?

Booking through AutoGuru gives you access to three payment options:

1. Pay upfront using your credit card or PayPal;
2. Create a reusable, interest-free ZipPay account to pay now and make easy weekly or monthly payments over time; or
3. Pay the workshop once your car service and/or repairs have been completed.

Cancellation fees apply. For full Terms & Conditions visit https://www.autoguru.com.au/terms

What’s included in my service?

Once you’ve typed in all your details and submitted the quote request form, you’ll see a list of trusted mechanics in your area and their costs to carry out your car service.

You can view all the inclusions for your service by clicking the blue 'What's included?' text at the top of the page. It’s just under the three black boxes.

Otto

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Illawarra Car Service Centre

OAK FLATS
star star star star star

LATEST REVIEW

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star star star star star_border

"helpful, friendly, took less time than expected."

david, Jeep Compass

NRMA Car Servicing Shellharbour

OAK FLATS
star star star star star_half

LATEST REVIEW

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star star star star star_border

Very busy and clean workshop. Vehicle pick up time extended thru the day. No iss...

Very busy and clean workshop. Vehicle pick up time extended thru the day. No issues with service or service manager. Would recommend and us again.

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Neale, Ford Territory

Ultra Tune Albion Park

ALBION PARK RAIL
star star star star star_half

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star star star star star

From online to completion this was terrific. Easy online appointments and great ...

From online to completion this was terrific. Easy online appointments and great service. Highly recommend

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Ian, Hyundai Santa Fe

Cougar Automotive

OAK FLATS
star star star star star_half

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"Quick service and affordable compared to everyone else."

Birgit, TOYOTA RAV4

NRMA Car Servicing Wollongong

WOLLONGONG CBD
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Very good very happy with the service and counter staff will definitely be going...

Very good very happy with the service and counter staff will definitely be going back as well as my wife and children

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Darren, Jeep Compass

No deposit & interest free

BOOK NOW, PAY LATER

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Illawarra Truck and Car Centre

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Great Customer Service, something which is often lost with big businesses. Will...

Great Customer Service, something which is often lost with big businesses. Will definitely be back!

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Jasmine, Mitsubishi Lancer

Ultra Tune Corrimal

CORRIMAL
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I booked my daughters car in online the day before for an 8am drop off. I recei...

I booked my daughters car in online the day before for an 8am drop off. I received a call at 9:30am to say it was ready to be picked up. Friendly staff and quick service at a competitive rate, what more could you ask for. Thanks ultra tune.

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Kevin, Mazda 3

Tic Automotive Services

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Appointment made quickly, friendly attitude from Daniel, obviously knowledgeable...

Appointment made quickly, friendly attitude from Daniel, obviously knowledgeable, car back in 5 hours. Would recommend to all to give them a go.

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John, Subaru Liberty

Crofty's Auto & Tyres

SOUTH NOWRA
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Helpful and polite staff.. reasonably priced.. the car is driving great.. thanks...

Helpful and polite staff.. reasonably priced.. the car is driving great.. thanks guys..

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Toni, Toyota Starlet

APR Mechanical

SMEATON GRANGE
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will be booking again next time for further services have also referred to frien...

will be booking again next time for further services have also referred to friends and family.

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Alicia, MAZDA 2

Tyrepower Campbelltown

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Very happy with my recent car service, and the customer service was a fantastic ...

Very happy with my recent car service, and the customer service was a fantastic added extra with Brian taking the time to drop me home and collect me when my car was ready! The only downside was them putting a sticker on my back window. I prefer not to have any stickers and it bothered me that they just did this without asking.

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Anna-Paige, SUZUKI ALTO

Midas Campbelltown

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"Excellent"

Robert, Kia Rio

NRMA Car Servicing Campbelltown

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Work carried out was good. And as mention for complimentary car wash they said w...

Work carried out was good. And as mention for complimentary car wash they said we only do if we perform service.

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Jatinder, Honda Civic

Mechanika Motors

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"Car is running great, very pleased with the service! Would recommend"

Louise, Mitsubishi ASX

Helensburgh Car Services

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Helensburgh Car Services provided efficient and friendly service from start to f...

Helensburgh Car Services provided efficient and friendly service from start to finish.

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Leonie, Toyota Aurion

Ultra Tune Ingleburn

INGLEBURN
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"Fast basic service as advertised"

Vince, Mazda 3

Quick Stop Automotives

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"Honest & Great Service"

Tammy, Suzuki Swift

Tyreright Prestons

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I was happy with the service of my car and the customer service, to me I knew wh...

I was happy with the service of my car and the customer service, to me I knew what was wrong with my car! Which enabled me to get a quote over the phone, I was wrapped with the quote given to me considering I took my car to three mechanics prior to taking it to tyreright to have a look and they quoted me triple the amount tyreright people have quoted, so I'm very happy, and recommend tyre right in prestons NSW to everyone & anyone, thanks guys

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Sia, Hyundai Elantra

Liverpool Autocare

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"all good..yet expensive"

Aravinb, HONDA CR-V

* Minimum service amounts apply

Midas Liverpool

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Sunny and team were great. Dropped me off and picked me up, job done well, defin...

Sunny and team were great. Dropped me off and picked me up, job done well, definitely will be using them again.

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June, Kia Carnival

Bridgestone Select Liverpool

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Friendly and efficient service. Car was ready on time. I will be using Liverpool...

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Mark, MITSUBISHI LANCER

PTA Automotive Mechanical Repairs

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"Very friendly, highly recommended. Great detailed information. No hidden costs."

Nayan, Audi A1/A1 Sportback

Tempe Automotive Centre

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"excellent customer service and great knowledge regarding the services "

Sang, TOYOTA COROLLA

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Bob, Volkswagen Golf V

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Mereana, HOLDEN CRUZE

Sutherland Shire Auto Centre

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Zoe, Ford Fiesta

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Kate, Mitsubishi Express Van

2232 Automotive

KIRRAWEE
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Straightforward approach, timely and effective. I will come back again. Recommen...

Straightforward approach, timely and effective. I will come back again. Recommended!!

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Guillermo, Hyundai i30

Cabramatta Auto Mechanical Repairs

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The mechanics were prompt and efficient, and gave concise information /quoting o...

The mechanics were prompt and efficient, and gave concise information /quoting on what possible works may need to be done to the car.

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Jeremy, AUDI A3

Penrith Tyres & Mechanical Repairs

JAMISONTOWN
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Always on point with their competitive prices of their services, and my car is a...

Always on point with their competitive prices of their services, and my car is always well looked after there.

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Daniel, Mitsubishi Lancer

AA Automotive Services

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"Very Helpful!!!"

Christian, Peugeot 207

A & T Mechanical Repairs

KIRRAWEE
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Car loan was great. The service is amazing and thank you so very very much for e...

Car loan was great. The service is amazing and thank you so very very much for everything..

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Maryam, Peugeot 407

Hyper Coatings and Automotive

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"Great service and a great price thanks guys. Will use again"

Edward, Toyota Camry

Bosch Car Service Milperra

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"Very happy with the guys and the service will definitely use them again"

Stephen, Ford Focus

Production Automotive

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"Excellent service and friendly staff"

Dave, DODGE NITRO

Morris Automotive Pty Ltd

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Great service very reliable and great communication which allowed me to also fix...

Great service very reliable and great communication which allowed me to also fix a few more things to the car. Highly recommend Morris to anyone will be bringing my other car to him aswell.

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Jose, Audi Q3

The Workshop Lugarno

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"Prompt service, knowledgeable mechanic. Recommended. 2012 Nissan Navara."

Ron, Nissan Navara/Pick-up

Team Wild Speed

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"So far very good car seems to run okay excellent service"

James, Ford Falcon

NRMA Car Servicing Penrith

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All staff were extremely helpful, especially with my Bluetooth connection - alth...

All staff were extremely helpful, especially with my Bluetooth connection - although the chap couldn't marry the Bluetooth to car he tried three times which I really appreciated.

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Colleen, CITROEN BERLINGO

NRMA Car Servicing Padstow

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I arrived at the service centre at about 7:20, the mechanic was just opening the...

I arrived at the service centre at about 7:20, the mechanic was just opening the gates and the workshop. He advised that the office was just opening too and the customer service team member soon open the gate to the office. She had all the morning jobs printed out and ready to go and I was in and out in about 5 mins. At about 8:00 am the mechanic phoned to let me know my car needed the tyres rotated and that a cap was missing from an air conditioning valve. My car was ready at 4:45 pm when i arrived to pick it up I paid and left. Overall it was good service, my only complaint is they both the customer service team member and the mechanic (along with my printed receipt) told me that I had received a complimentary car wash and vacuum, this didn't happen. I had given the car a quick wash and vacuum the night before and in the morning when driving to the service centre had noticed a mark on the windscreen it was still there and I hadn't done a very good job on the wheel and they were still the same and there was a patch still under drivers door. I think they saw the car had been washed and assumed they had done it, I can see what happened and I was a bit amused next time I should take a dirty car to them :)

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Trent, FIAT 500

* Minimum service amounts apply

Grease Monkey Automotive

CONDELL PARK
star star star star star

LATEST REVIEW

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star star star star star

As far as I can tell, this is the best workshop I found since I moved to Sydney ...

As far as I can tell, this is the best workshop I found since I moved to Sydney 4 years ago. Not only they take their time to do the work nice and patiently, but also the staff are very friendly, and answer my questions very straight and honest and help me to avoid extra cost for unnecessary parts changing. For sure, I wont go anywhere else for my car service in the future.

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Ran, TOYOTA AURION

Midas Penrith

PENRITH
star star star star star

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star star star star star

"Very knowledgeable and well priced. Will go back."

Dave, Holden Commodore

Penrith Car Service

PENRITH
star star star star star_half

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star star star star star

Friendly service, no surprises in additional costs and car was ready within 3 ho...

Friendly service, no surprises in additional costs and car was ready within 3 hours. Would recommend

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Mathew, Nissan Tiida

Premier Car Repairs

MORTDALE
star star star star star

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star star star star star

Great Service.. Chris was really helpful, identified the problem with the rotors...

Great Service.. Chris was really helpful, identified the problem with the rotors/brake pads and have fixed it in no time..

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Sadi, Mazda 3

Midas Taren Point

CARINGBAH
star star star star star

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"Great"

Rose, Subaru Forester

Bridgestone Select Taren Point

TAREN POINT
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"Happy with the job done & very good customer service."

Rick, Suzuki Kizashi

In Car Racing

WETHERILL PARK
star star_border star_border star_border star_border

NRMA Mobile Car Servicing Wollongong

airport_shuttle Mobile Mechanic

star star star star star

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star star star star star

Awesome, Exciting, Mobile Service! Excellent, Quality Parts, Great Mechanical Wo...

Awesome, Exciting, Mobile Service! Excellent, Quality Parts, Great Mechanical Work and Customer Service Provided!

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Elvis, Honda Civic

Mechanic 2 You

airport_shuttle Mobile Mechanic

star star star star star

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star star star star star

Peter was most helpful and friendly and advised me of any additional work that n...

Peter was most helpful and friendly and advised me of any additional work that needed doing before charging me for this, would recommend

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Simone, VOLKSWAGEN BEETLE

CPH Automotive

airport_shuttle Mobile Mechanic

star star star star star_half

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star star star star_border star_border

Just a little more interaction with mechanic and a report telling me what he did...

Just a little more interaction with mechanic and a report telling me what he did. would also like to get a receipt when I pay.

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Anne-Marie, Toyota Yaris

TLC Mobile Auto Care

airport_shuttle Mobile Mechanic

star star star star star

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star star star star star

Melissa was prompt and professional. She talked me through everything that had b...

Melissa was prompt and professional. She talked me through everything that had been completed and was very open and honest. It was a great service experience and would recommend her to everyone. I will most definitely be a regular customer in the future.

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Demi, Jeep Compass

Book trusted and local mechanics with AutoGuru.

Does your car need a service? Find a local Berrima mechanic using our simple search and book system. We combine the most reliable, quality mechanics in your area of Illawarra, both national brands and local workshops. Simply select the service you need, confirm the price and book.

All of the quotes for Berrima mechanics at AutoGuru are based upon the same scheduled service task, so only the cost of parts and labour varies. This means you’ll always know how much your service or repair will cost before booking it in. We have all the top mechanics in Illawarra, so try us today!

We source car services for all types of vehicle makes and models from Toyota and Mitsubishi to Audi and Mercedes Benz. Whether you need a standard safety service or a major milestone service, we’ll find the best mechanics close to Berrima. Compare your options, book online and pay after your service.

Why not have a mobile mechanic come to your home to complete your next service. Carry on with your day while a mobile mechanic carries out the service at a convenient location. Your day isn't interrupted, so you can carry on with the important things in life.

Find trusted mechanics that are open on Saturday. Whatever your budget is - we've teamed up with ZipPay to offer you flexible, interest free payments. Don't let life get in the way of your car. book your car service or repair now!

Questions? Speak with a Service Advisor
1300 655 661