Frequently Asked Questions

Is the price quoted, the price I will pay?

Yes, the price quoted is the price you’ll pay. You won’t pay a cent more and you’ll get exactly what’s listed in the inclusions.

And don’t worry, if there’s any additional work required, the mechanic will contact you and get your consent prior to starting.

Can I change my service date?

Sure, we get that things pop up. Just call our friendly team on 1300 655 661 and we’ll happily reschedule your booking.

There's no fee to reschedule your booking, however, if you’ve prepaid upfront on credit card, PayPal or ZipPay and wish to cancel your booking altogether, you will be refunded the original booking fee paid, minus a $20 cancellation fee.

Should you fail to show up at the time and place arranged with the Workshop without canceling in advance, you will forfeit the entire prepaid amount.

For full details see https://www.autoguru.com.au/terms#refunds

Does the price include parts and labour?

Yes, all our pricing includes parts, labour and GST.

Is there a loan car available?

Some of our workshops do offer a loan car and/or a drop off/pick up service (up to 5km from the workshop).

If the workshop is a Preferred Partner, these extras will be listed on the right hand side, underneath their pricing.

If the workshop is not a Preferred Partner, click the ‘Book Now’ button and then click the ‘Add a Roadworthy, Pink Slip or other common tasks’ text underneath the inclusions box at the top of the page.

Any additional services offered by the workshop will be included in this section.

What's the difference between a basic service and a logbook service?

A basic service includes engine oil and engine oil filter change, as well as a general safety inspection and inspection of all fluids.

If minor quantities of fluids are required, the mechanic will top these up.

A logbook service is a series of scheduled tasks recommended by the vehicle manufacturer at certain time intervals. Every logbook service is different. See “What’s Included In My Service”.

Will the mechanic stamp my logbook?

Absolutely, the mechanic will sign and stamp your logbook to meet manufacturer requirements.

They will sign off each task as it’s finished, and only stamp your logbook once all tasks specified by the manufacturer have been completed.

Will my warranty be affected if I book with one of your mechanics rather than the dealership?

The Australian Competition & Consumer Commission (ACCC) states that any certified mechanical workshop or mobile mechanic is indeed qualified to carry out logbook servicing as per manufacturer’s specifications, without voiding your New Car Warranty.

Our mechanics are able to carry out logbook servicing, according to the manufacturer’s specifications, using quality parts and lubricants.

The mechanic will sign off each item and stamp your logbook once all tasks are completed and your warranty will remain intact.

Where can I find the inclusions for my service?

Once you’ve typed in all your details and submitted the quote request form, you’ll see a list of suitable mechanics in your area and their costs to carry out your car service.

You can view all the inclusions for your service by clicking the blue 'Service Inclusions' button at the top of the page.

Can the mechanic come to me?

Yes! Our network of mobile mechanics can come to your home or workplace to carry out vehicle inspections, car servicing and some minor repairs.

Go through the search process and when you come to the page listing mechanics in your area, mobile mechanics in your area will be listed along with workshops.

Can I get quotes for repairs and inspections?

You sure can! Simply hit the “Repair” button under the ‘Great, what can we quote you for?’ section of the form and a bunch of common repairs tasks will come up automatically for you to select.

You can also type your specific repair issue into the blank search box and our system will bring up any related tasks.

If your particular repair or inspection task isn’t listed under the common items tabs, click the ‘No match? Add comment’ button and type your issue in the “Describe what you need” box at the bottom of the section.

Should you have more than one repair or inspection task to quote, you can add more tasks by clicking the +Repair or +Inspection tabs.

What are my payment options?

Booking through AutoGuru gives you access to three payment options:

1. Pay upfront using your credit card or PayPal;
2. Create a reusable, interest-free ZipPay account to pay now and make easy weekly or monthly payments over time; or
3. Pay the workshop once your car service and/or repairs have been completed.

Cancellation fees apply. For full Terms & Conditions visit https://www.autoguru.com.au/terms

What’s included in my service?

Once you’ve typed in all your details and submitted the quote request form, you’ll see a list of trusted mechanics in your area and their costs to carry out your car service.

You can view all the inclusions for your service by clicking the blue 'What's included?' text at the top of the page. It’s just under the three black boxes.

Otto

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Mechanika Motors

GOULBURN CBD
star star star star star

LATEST REVIEW

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star star star star star

After my initial apprehension, as I drove into a heavy vehicle repair area, I fo...

After my initial apprehension, as I drove into a heavy vehicle repair area, I found the Mechanika Motors experience very professional. I dropped my car off. I was taken to work immediately. My car was ready at the time I was advised. The staff were pleasant. The work was itemised and was matched to the work to be done in the Holden Service booklet. All in all a very pleasant experience.

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Ken, HOLDEN COMMODORE

Illawarra Car Service Centre

OAK FLATS
star star star star star

LATEST REVIEW

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star star star star star

10/10 unbelievable service! This man went above and beyond. I am a female driver...

10/10 unbelievable service! This man went above and beyond. I am a female driver with no experience at all when it comes to cars. My cars mechanical issues were found explained quoted and shown to me with a helpful diagram that he took the liberty of printing to show to me to help understand the issues I will be recommending Illawarra car services to all of my friends and family I am so thankful and happy to have found a trust worthy and experienced machanic.

Read more

Louise, Holden Cruze

Crofty's Auto & Tyres

SOUTH NOWRA
star star star star star

LATEST REVIEW

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star star star star star

"Great job, I would recommend Crofty's."

Fergus, Kia Cerato

NRMA Car Servicing Shellharbour

OAK FLATS
star star star star star_half

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star star star star star

very friendly staff, clean workshop, work completed on time. Recommend them high...

very friendly staff, clean workshop, work completed on time. Recommend them highly

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Peter, Mazda BT-50

Ultra Tune Albion Park

ALBION PARK RAIL
star star star star star_half

LATEST REVIEW

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star star star star star

From online to completion this was terrific. Easy online appointments and great ...

From online to completion this was terrific. Easy online appointments and great service. Highly recommend

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Ian, Hyundai Santa Fe

No deposit & interest free

BOOK NOW, PAY LATER

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Cougar Automotive

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"Quick service and affordable compared to everyone else."

Birgit, TOYOTA RAV4

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Sherri, Toyota RAV4

AutoStop Service Centre

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The best tune up/car service I have ever had. They addressed all of our requirem...

The best tune up/car service I have ever had. They addressed all of our requirements. Would definitely recommend this autostop service centre.

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Appointment made quickly, friendly attitude from Daniel, obviously knowledgeable, car back in 5 hours. Would recommend to all to give them a go.

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I booked my daughters car in online the day before for an 8am drop off. I received a call at 9:30am to say it was ready to be picked up. Friendly staff and quick service at a competitive rate, what more could you ask for. Thanks ultra tune.

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Kevin, Mazda 3

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Very friendly and helpful... Awesome service, Mark was very accommodating and the service was completed in 3 hour.

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Fernando, Mazda BT-50

Tyrepower Campbelltown

CAMPBELLTOWN
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katie, Hyundai Tucson

Midas Campbelltown

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"Good service but it would be nice to if they wash it as well"

Varghese, Hyundai Accent

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"Good service and worth the cost"

Srinivasa, Toyota Corolla

Helensburgh Car Services

HELENSBURGH
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Helensburgh Car Services provided efficient and friendly service from start to f...

Helensburgh Car Services provided efficient and friendly service from start to finish.

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Leonie, Toyota Aurion

Ultra Tune Ingleburn

INGLEBURN
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Second visit to Ultratune Ingleburn and received the same great service by the t...

Second visit to Ultratune Ingleburn and received the same great service by the team at industry leading prices. Wouldn’t go anywhere else!

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Rob, Hyundai i30

Quick Stop Automotives

PRESTONS
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"Honest & Great Service"

Tammy, Suzuki Swift

Tyreright Prestons

CARTWRIGHT
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Great customer service. Quick to fix additional areas that needed servicing on t...

Great customer service. Quick to fix additional areas that needed servicing on top of what was requested.

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Patrick, Mercedes-Benz CLC-Class

Liverpool Autocare

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"all good..yet expensive"

Aravinb, HONDA CR-V

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Midas Liverpool

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I had my apt with midas Liverpool cancel and i drove to Midas Bankstown and the ...

I had my apt with midas Liverpool cancel and i drove to Midas Bankstown and the manager mr reddy was very helpfull in getting my car service the same day and I'm very happy with the service on my car

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Steven, TOYOTA STARLET

Graeme Horner Automotive

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Ilias, TOYOTA COROLLA

Tempe Automotive Centre

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Hoang, HONDA ACCORD

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Edward, Toyota Camry

Production Automotive

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"Great service at the right price."

Dave, FORD FOCUS

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Amelie, Holden Barina Spark

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Jeremy, AUDI A3

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Aaron, Mitsubishi Lancer

AA Automotive Services

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"Very Helpful!!!"

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Lachlan, Holden Commodore

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"Very happy with the guys and the service will definitely use them again"

Stephen, Ford Focus

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Car loan was great. The service is amazing and thank you so very very much for e...

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Maryam, Peugeot 407

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"Really great service and very knowledgeable. Very happy"

Caroline, Ford Territory

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"Fantastic to deal with. Very professional and fast"

Pat, Nissan X-Trail

Team Wild Speed

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"So far very good car seems to run okay excellent service"

James, Ford Falcon

The Workshop Lugarno

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Recommend using fixed price car service and this workshop. Professional, honest ...

Recommend using fixed price car service and this workshop. Professional, honest mechanic.

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Adem, Mitsubishi Lancer

Springwood Tyre Service

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Ashley, Daewoo Kalos

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Yogi, Mazda 3

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Grease Monkey Automotive

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Adela, Holden Barina

NRMA Mobile Car Servicing Wollongong

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Elvis, Honda Civic

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CPH Automotive

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My car was serviced by Phil and the experience was a pleasure - he was on time, ...

My car was serviced by Phil and the experience was a pleasure - he was on time, friendly and answered all of my questions. My car drives noticeably better now, I would recommend CPH Automotive to anybody!

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Julian, FORD FESTIVA

TLC Mobile Auto Care

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The mechanic was excellent, very professional and reasonably priced and she put ...

The mechanic was excellent, very professional and reasonably priced and she put up with the terrible heat. As I was away at an appointment, the mechanic gave my mother a thorough review of what she did. She's a great advertisement for a first female mobile mechanic. I will definitely use her again. Thanks for the service.

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Bernadette, Toyota Prius

Book trusted and local mechanics with AutoGuru.

Looking for a mechanic in Belanglo? AutoGuru finds your closest quality car mechanics for you to compare all in one place. We combine Illawarra’s best car service options for your vehicle and location; so you can book with the click of a button, and one fixed price.

Forget nasty surprises with hidden costs, compare and book Illawarra’s best mechanics for your car service in one place. We find top rated mechanics in the Belanglo area so you can compare options for the same scheduled service tasks. The only variables are cost of parts and labour from mechanic to mechanic.

AutoGuru is Illawarra’s best choice for finding quality mechanics at excellent, fixed prices. If you need to service or repair your vehicle, you’ll find a mechanic to service all makes and models in Belanglo.

Do you know your car is due for a service or repair but just can't find the time to book in with a mechanic? AutoGuru allows you to get upfront quotes from local mobile mechanics in Belanglo. With an average star rating of from genuine customer reviews, you can make a decision based on others experiences.

Find trusted mechanics that are open on Saturday. Whatever your budget is - we've teamed up with ZipPay to offer you flexible, interest free payments. Don't let life get in the way of your car. book your car service or repair now!

Questions? Speak with a Service Advisor
1300 655 661