Frequently Asked Questions

Is the price quoted, the price I will pay?

Yes, the price quoted is the price you’ll pay. You won’t pay a cent more and you’ll get exactly what’s listed in the inclusions.

And don’t worry, if there’s any additional work required, the mechanic will contact you and get your consent prior to starting.

Can I change my service date?

Sure, we get that things pop up. Just call our friendly team on 1300 655 661 and we’ll happily reschedule your booking.

There's no fee to reschedule your booking, however, if you’ve prepaid upfront on credit card, PayPal or ZipPay and wish to cancel your booking altogether, you will be refunded the original booking fee paid, minus a $20 cancellation fee.

Should you fail to show up at the time and place arranged with the Workshop without canceling in advance, you will forfeit the entire prepaid amount.

For full details see https://www.autoguru.com.au/terms#refunds

Does the price include parts and labour?

Yes, all our pricing includes parts, labour and GST.

Is there a loan car available?

Some of our workshops do offer a loan car and/or a drop off/pick up service (up to 5km from the workshop).

If the workshop is a Preferred Partner, these extras will be listed on the right hand side, underneath their pricing.

If the workshop is not a Preferred Partner, click the ‘Book Now’ button and then click the ‘Add a Roadworthy, Pink Slip or other common tasks’ text underneath the inclusions box at the top of the page.

Any additional services offered by the workshop will be included in this section.

What's the difference between a basic service and a logbook service?

A basic service includes engine oil and engine oil filter change, as well as a general safety inspection and inspection of all fluids.

If minor quantities of fluids are required, the mechanic will top these up.

A logbook service is a series of scheduled tasks recommended by the vehicle manufacturer at certain time intervals. Every logbook service is different. See “What’s Included In My Service”.

Will the mechanic stamp my logbook?

Absolutely, the mechanic will sign and stamp your logbook to meet manufacturer requirements.

They will sign off each task as it’s finished, and only stamp your logbook once all tasks specified by the manufacturer have been completed.

Will my warranty be affected if I book with one of your mechanics rather than the dealership?

The Australian Competition & Consumer Commission (ACCC) states that any certified mechanical workshop or mobile mechanic is indeed qualified to carry out logbook servicing as per manufacturer’s specifications, without voiding your New Car Warranty.

Our mechanics are able to carry out logbook servicing, according to the manufacturer’s specifications, using quality parts and lubricants.

The mechanic will sign off each item and stamp your logbook once all tasks are completed and your warranty will remain intact.

Where can I find the inclusions for my service?

Once you’ve typed in all your details and submitted the quote request form, you’ll see a list of suitable mechanics in your area and their costs to carry out your car service.

You can view all the inclusions for your service by clicking the blue 'Service Inclusions' button at the top of the page.

Can the mechanic come to me?

Yes! Our network of mobile mechanics can come to your home or workplace to carry out vehicle inspections, car servicing and some minor repairs.

Go through the search process and when you come to the page listing mechanics in your area, mobile mechanics in your area will be listed along with workshops.

Can I get quotes for repairs and inspections?

You sure can! Simply hit the “Repair” button under the ‘Great, what can we quote you for?’ section of the form and a bunch of common repairs tasks will come up automatically for you to select.

You can also type your specific repair issue into the blank search box and our system will bring up any related tasks.

If your particular repair or inspection task isn’t listed under the common items tabs, click the ‘No match? Add comment’ button and type your issue in the “Describe what you need” box at the bottom of the section.

Should you have more than one repair or inspection task to quote, you can add more tasks by clicking the +Repair or +Inspection tabs.

What are my payment options?

Booking through AutoGuru gives you access to three payment options:

1. Pay upfront using your credit card or PayPal;
2. Create a reusable, interest-free ZipPay account to pay now and make easy weekly or monthly payments over time; or
3. Pay the workshop once your car service and/or repairs have been completed.

Cancellation fees apply. For full Terms & Conditions visit https://www.autoguru.com.au/terms

What’s included in my service?

Once you’ve typed in all your details and submitted the quote request form, you’ll see a list of trusted mechanics in your area and their costs to carry out your car service.

You can view all the inclusions for your service by clicking the blue 'What's included?' text at the top of the page. It’s just under the three black boxes.

Otto

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The Car Doctor

BELCONNEN
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They seemed quite good - told me what they’d worked, and what would need work on...

They seemed quite good - told me what they’d worked, and what would need work on in the future. No issues in the slightest, and reasonably priced.

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Eamonn, Toyota Landcruiser

SVM Automotive

EPPING
star star star star star

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"Steve was very friendly and did a very good job on my car."

Suraj, Mazda 3

NRMA Car Servicing Majura Park

CANBERRA INTERNATIONAL AIRPORT
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Excellent Rang me to discuss all work With quotes of how much it would cost . ...

Excellent Rang me to discuss all work With quotes of how much it would cost . Great service for me and my car

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Ant, Audi Q5

Rapid Tune Epping

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"Excellent service, well looked after the car."

Khurram, Volkswagen Jetta

Carco Exhaust & Automotive

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Work was done perfectly. Explained the issue correctly. Provides more related in...

Work was done perfectly. Explained the issue correctly. Provides more related info regarding the issue. Therefore, I could take proactive measurement.

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Imtiaz, Holden Astra

Ultra Tune Phillip

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Ryan, Nissan Pathfinder

Ultra Tune Diamond Creek

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Their communication is very good. service done in timely manner. Job well done b...

Their communication is very good. service done in timely manner. Job well done by the crew!!

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Bhaumik, Toyota Corolla

No deposit & interest free

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My car got the alert message asking me to check tyre pressure after I left the s...

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Bob, Mercedes-Benz C-Class

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Such an easy process. The guys at Goodyear were fantastic. Excellent customer service and very pleasant to talk too and they were more the happy to drop me back to work and pick me up again at the end of the day.

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Karen, Holden Barina

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Satguru Motors

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"Found problem with fuel system ordered part fixed within 2 hrs great service."

Garry, Mazda BT-50

Midas Sunbury

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"Detailed safety report - very thorough"

David, Peugeot 206

ABS Epping

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Nicolle, MITSUBISHI LANCER

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Mario and his team were honest, professional and provided very efficient service. I would highly recommend them to anyone and will definitely be back.

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ABS Molonglo

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"Very friendly and helpful, provided good service. Would recommend to friends. "

Jeff, NISSAN PULSAR

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Jennifer, BMW 318i

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Jason, Mitsubishi Triton

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Simmone, Holden Commodore

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The mechanic was helpful, efficient and very friendly. He not only made the experience painless but also outmatched my expectations.

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Fabienne, Toyota Camry

Bendigo Complete Auto Care

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So quick and easy...from the initial search on Sunday to confirmation of booking...

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Anton, Volkswagen Tiguan

King Bear Auto

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Garage Full Throttle

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"Service was done quickly and efficiently"

Hardy, Honda Jazz

Supertech Automotive Repairs

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Friendly and excellent service. I would certainly go back and happy to recommend...

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Marcus and the team were great to deal with. He ordered parts for a great price,...

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Anands Autos

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"Amazing work."

Roshan, Toyota Yaris

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Book trusted and local mechanics with AutoGuru.

Whatever part of the Griffith region you're in, from Beelbangera to Griffith East to Lake Wyangan, we can find your closest quality car mechanics and servicing, whether it's a national brand or local mechanic. Simply provide us a few details about your car, search mechanics within and book your service right now, or call us on 1300 655 661 and we can do it for you. It's that quick and easy!

All results are for the same scheduled service tasks, all that varies is the fees and labour cost from mechanic to mechanic. Choose the car mechanic you want, and you're on your way to seeing your car logbook service costs, based on the factory specifications in your car owner's manual.

With mobile mechanics available in Griffith, you can compare by price or the number and quality of reviews. All mobile mechanic quotes on AutoGuru are inclusive of call out fees and parts. So the price you see is the price you'll get.

Need your car serviced on Saturday in Griffith? Too easy. Search from trusted mechanics that are ready to service your car on Saturday. We'll take all the hard work out of booking your car service. Get instant quotes for a range of vehicles like Great Wall Motors, Hyundai or Rover. Book on your terms with our flexible, interest free payment options with ZipPay!

Questions? Speak with a Service Advisor
1300 655 661