Frequently Asked Questions

Is the price quoted, the price I will pay?

Yes, the price quoted is the price you’ll pay. You won’t pay a cent more and you’ll get exactly what’s listed in the inclusions.

And don’t worry, if there’s any additional work required, the mechanic will contact you and get your consent prior to starting.

Can I change my service date?

Sure, we get that things pop up. Just call our friendly team on 1300 655 661 and we’ll happily reschedule your booking.

There's no fee to reschedule your booking, however, if you’ve prepaid upfront on credit card, PayPal or ZipPay and wish to cancel your booking altogether, you will be refunded the original booking fee paid, minus a $20 cancellation fee.

Should you fail to show up at the time and place arranged with the Workshop without canceling in advance, you will forfeit the entire prepaid amount.

For full details see https://www.autoguru.com.au/terms#refunds

Does the price include parts and labour?

Yes, all our pricing includes parts, labour and GST.

Is there a loan car available?

Some of our workshops do offer a loan car and/or a drop off/pick up service (up to 5km from the workshop).

If the workshop is a Preferred Partner, these extras will be listed on the right hand side, underneath their pricing.

If the workshop is not a Preferred Partner, click the ‘Book Now’ button and then click the ‘Add a Roadworthy, Pink Slip or other common tasks’ text underneath the inclusions box at the top of the page.

Any additional services offered by the workshop will be included in this section.

What's the difference between a basic service and a logbook service?

A basic service includes engine oil and engine oil filter change, as well as a general safety inspection and inspection of all fluids.

If minor quantities of fluids are required, the mechanic will top these up.

A logbook service is a series of scheduled tasks recommended by the vehicle manufacturer at certain time intervals. Every logbook service is different. See “What’s Included In My Service”.

Will the mechanic stamp my logbook?

Absolutely, the mechanic will sign and stamp your logbook to meet manufacturer requirements.

They will sign off each task as it’s finished, and only stamp your logbook once all tasks specified by the manufacturer have been completed.

Will my warranty be affected if I book with one of your mechanics rather than the dealership?

The Australian Competition & Consumer Commission (ACCC) states that any certified mechanical workshop or mobile mechanic is indeed qualified to carry out logbook servicing as per manufacturer’s specifications, without voiding your New Car Warranty.

Our mechanics are able to carry out logbook servicing, according to the manufacturer’s specifications, using quality parts and lubricants.

The mechanic will sign off each item and stamp your logbook once all tasks are completed and your warranty will remain intact.

Where can I find the inclusions for my service?

Once you’ve typed in all your details and submitted the quote request form, you’ll see a list of suitable mechanics in your area and their costs to carry out your car service.

You can view all the inclusions for your service by clicking the blue 'Service Inclusions' button at the top of the page.

Can the mechanic come to me?

Yes! Our network of mobile mechanics can come to your home or workplace to carry out vehicle inspections, car servicing and some minor repairs.

Go through the search process and when you come to the page listing mechanics in your area, mobile mechanics in your area will be listed along with workshops.

Can I get quotes for repairs and inspections?

You sure can! Simply hit the “Repair” button under the ‘Great, what can we quote you for?’ section of the form and a bunch of common repairs tasks will come up automatically for you to select.

You can also type your specific repair issue into the blank search box and our system will bring up any related tasks.

If your particular repair or inspection task isn’t listed under the common items tabs, click the ‘No match? Add comment’ button and type your issue in the “Describe what you need” box at the bottom of the section.

Should you have more than one repair or inspection task to quote, you can add more tasks by clicking the +Repair or +Inspection tabs.

What are my payment options?

Booking through AutoGuru gives you access to three payment options:

1. Pay upfront using your credit card or PayPal;
2. Create a reusable, interest-free ZipPay account to pay now and make easy weekly or monthly payments over time; or
3. Pay the workshop once your car service and/or repairs have been completed.

Cancellation fees apply. For full Terms & Conditions visit https://www.autoguru.com.au/terms

What’s included in my service?

Once you’ve typed in all your details and submitted the quote request form, you’ll see a list of trusted mechanics in your area and their costs to carry out your car service.

You can view all the inclusions for your service by clicking the blue 'What's included?' text at the top of the page. It’s just under the three black boxes.

Otto

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Les Pepper Mechanical

WOOLGOOLGA
star star star star star

LATEST REVIEW

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star star star star star

"So impressed with the service decided to book in again for new tyres"

Keith, Mercedes-Benz E-Class

Bridgestone Select Coffs Harbour

COFFS HARBOUR CBD
star star star star_half star_border

LATEST REVIEW

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star star star star star

"I had good service will go back to Bridgestone"

Mark, Great Wall Motors V Series

Goodyear Autocare Coffs Harbour

COFFS HARBOUR CBD
star star star star star

LATEST REVIEW

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star star star star star

Very friendly reception and after the service ( my first time there ) the mechan...

Very friendly reception and after the service ( my first time there ) the mechanic kindly shared some things re my tyres and how to prevent further incorrect wear. They actually gave me a free wheel rotation which I thought was pretty cool and considerate. No need for me to look around for the next service I will be back.

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Stuart, Hyundai Santa Fe

Automax Service Centre

COFFS HARBOUR CBD
star star star star star

LATEST REVIEW

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star star star star star

"Was happy with my choice! !!"

Lidia, Suzuki Swift

Cooper Auto Service Centre

GLEN INNES
star star star star star

LATEST REVIEW

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star star star star star

I was their first Fixed Price Car Service customer and they treated me as though...

I was their first Fixed Price Car Service customer and they treated me as though I was a local. Great service and very handy to have the fixed price up front. Would definitely use again!

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Kerri, Subaru Outback

BP Penoil

LISMORE CBD
star star star star_border star_border

LATEST REVIEW

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star star star star star

"A great and professional job...cheaper too!"

David, NISSAN X-TRAIL

Rod Bryant Mechanical Repairs

BLAKEBROOK
star star star star star

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star star star star star

Great service ,good advice on how to maintain high kilometer vehicle in cost eff...

Great service ,good advice on how to maintain high kilometer vehicle in cost effective way . Would recommend highly AAA+++

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Seamus, Peugeot 4007

No deposit & interest free

BOOK NOW, PAY LATER

Other mechanics in Grafton

My Mechanic

BALLINA
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Adam & his mechanics did a first class job even giving me a lift both ways to/fr...

Adam & his mechanics did a first class job even giving me a lift both ways to/from home. Very prompt service & explained everything they were going to do. Even showed me the used parts consumed. Thank you, I'll definiatley be going back.

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Rod, Toyota Hilux

Drive In Tune

BALLINA
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"Very honest and reliable down to earth service. Good one Drive in Tune!!"

Ferdy, Mitsubishi ASX

Midas Armidale

ARMIDALE CBD
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star star star star star

Mechanic was friendly and knowledgeable, car ran as good as new after the servic...

Mechanic was friendly and knowledgeable, car ran as good as new after the service. Great price, no complaints!

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Jarrah, MAZDA Mazda6

Carson's Car Care

WEST ARMIDALE
star star star star star_half

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The staff really cooperative. They didn't charge extra money and finished on tim...

The staff really cooperative. They didn't charge extra money and finished on time. Highly recommend.

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Mustafa, HOLDEN COMMODORE

Ultracare Tyre and Auto

KEMPSEY
star star star star star_border

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"Friendly staff and vehicle was ready by the promised time"

Steven, Holden Colorado

Automotive Central

TWEED HEADS SOUTH
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"Good friendly service at a good price - very happy."

Matthew, Hyundai iLoad/iMax

Brenlee Motors

TWEED HEADS SOUTH
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star star star star star

Great work. My car was well serviced and ready well before the time I needed it ...

Great work. My car was well serviced and ready well before the time I needed it back.

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Rita, Honda Jazz

V-Turbo Motors

TWEED HEADS SOUTH
star star star star star

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"Great service"

Michael, Volkswagen Tiguan

Goodyear Autocare Tweed Heads

TWEED HEADS CBD
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Great experience they were very quick in and out in 3 hours and the set price wa...

Great experience they were very quick in and out in 3 hours and the set price was it, no phone calls trying to say i needed something else done.

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Rebecca, Toyota Hilux

Currumbin Steering

CURRUMBIN WATERS
star star star star star

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Really good experience. Customer service was excellent and was happy with the se...

Really good experience. Customer service was excellent and was happy with the service

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Sharon, Toyota Hiace

Currumbin Radiators Mechanical and Air Conditioning

CURRUMBIN WATERS
star star star star star

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Excellent service. Simple booking online. In, out, on time,on price with no cat...

Excellent service. Simple booking online. In, out, on time,on price with no catches.

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Daniel, Volkswagen Golf VI

* Minimum service amounts apply

Autoace Automotive

CURRUMBIN WATERS
star star star star star_half

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"Friendly, great drop off service, quick and highly recommended!"

Christine, Holden Cruze

Tyrepower Varsity Lakes

VARSITY LAKES
star star star star star_half

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star star star star star

Great service, loan car was a breeze to drive at no cost... Car was ready ahead ...

Great service, loan car was a breeze to drive at no cost... Car was ready ahead of time.

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Scott, Hyundai Accent/Pony/Excel

Varsity Mechanical Services

BURLEIGH HEADS
star star star star star

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Booked in for a log book service. Had to reschedule due to my originally request...

Booked in for a log book service. Had to reschedule due to my originally requested date being unavailable; but the process was relatively smooth and painless. Had good, informative service from Varsity, and am happy to recommend the workshop to other motorists.

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Pat, TOYOTA COROLLA

Redline EFI & Mechanical

BURLEIGH HEADS
star star star star star

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Love the guys - so helpful, informative, and friendly. I will definitely book my...

Love the guys - so helpful, informative, and friendly. I will definitely book my cars in there again.

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Lynette, Holden Cruze

Varsity Lakes Mechanical

VARSITY LAKES
star star star star star

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Excellent service and mints from mechanic left on my car seat. Also used uber t...

Excellent service and mints from mechanic left on my car seat. Also used uber to ferry me to and from workshop at no charge.

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Annette, Mazda 2

* Minimum service amounts apply

Nez Motors

BURLEIGH HEADS
star star star star star_half

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These guys went above and beyond for me and i cannot recommend them enough. Grea...

These guys went above and beyond for me and i cannot recommend them enough. Great service, great workmanship, great knowledge.

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Braydon, Mitsubishi Triton

Ozsports Auto Centre

BURLEIGH HEADS
star star star star star

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"Great, quick and saved money!"

Barry, Holden Captiva

Midas Burleigh Heads

BURLEIGH HEADS
star star star star star_half

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I am happy with my car service the job was well done, I was dropped and picked u...

I am happy with my car service the job was well done, I was dropped and picked up by Midas again happy although the person in the front counter was not very accommodating.

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Faenza, Holden Astra

Bridgestone Select Robina

ROBINA
star star star star star_border

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Myles and the mechanic staff at Bridgestone Robina were super friendly to fix my...

Myles and the mechanic staff at Bridgestone Robina were super friendly to fix my car issues. They provided great service and competitive prices. I will definitely be a repetitive customer. Thanks guys Shane :-)

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Shane, Mitsubishi 380

Scenic Motors

BEAUDESERT
star star star star star

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Excellent! Friendly customer service, gave me a call back to confirm everything ...

Excellent! Friendly customer service, gave me a call back to confirm everything and where super quick to choose a location and book. I'll recommend.

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Jason, Peugeot 508

A1 Service Centre

BURLEIGH HEADS
star star star star star_border

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star star star star star

I have used A1 a couple of times now. I would certainly recommend them. Friend...

I have used A1 a couple of times now. I would certainly recommend them. Friendly, courteous, and the vehicle was ready at the agreed time. The little extras were also there free of charge.

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Norman, MAZDA 3

Bentley Auto Repairs

MIAMI
star star star star star_half

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The service was very good and the advice given for needed repairs was helpful. T...

The service was very good and the advice given for needed repairs was helpful. The courtesy car was extremely helpful. I will return for further repairs/service.

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Ross, Ford Falcon

* Minimum service amounts apply

Alpine Mechanical Service

MERMAID WATERS
star star star star star

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Friendly customer service. Great car service and let me know what needs to be do...

Friendly customer service. Great car service and let me know what needs to be done at next service.

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Kiara, Volkswagen Golf V

Pulse Auto's

MERMAID BEACH
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"Easy to speak with, delivered as promised"

Matthew, Nissan Navara/Pick-up

Trade Mechanical and Air Conditioning

CARRARA
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They were very friendly, efficient, and honest and were not pushy at all when it...

They were very friendly, efficient, and honest and were not pushy at all when it came to a few other things on my car that could have been fixed.

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Joel, Toyota Corolla

Auto Leaders Nerang

CARRARA
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The gentlemen were very helpful with my service and didn't treat me any differen...

The gentlemen were very helpful with my service and didn't treat me any differently because I am a young girl bringing in my car, which has missed a couple of services. They were kind and told me exactly what was going to be happening and everything was done according to plan. I will definitely be going back there.

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Sarah, HYUNDAI VELOSTER

* Minimum service amounts apply

About Auto Care

NERANG
star star star star star

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First time using About Auto Care. Friendly, obliging guys completed 90000 klms s...

First time using About Auto Care. Friendly, obliging guys completed 90000 klms service on my Holden Commodore much to my satisfaction. No problem dropping me off at my place of work and picking me up after my shift. Thanks, I will be back for the next service.

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Wendy, Holden Commodore

Mr Motor

NERANG
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"Excellent communication and service ☺ Will definitely recommend to others! "

Grant, Ford Falcon

Coastwide Service Centre

MOLENDINAR
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Fantastic service. Was on time, quick and polite. Aircon is ice cold, and no is...

Fantastic service. Was on time, quick and polite. Aircon is ice cold, and no issues Thanks Brett

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Cassandra, Mazda 3

Victory Auto & Inspection Services

ASHMORE
star star star star star_half

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Excellent service by Victory Auto. Serviced our Range Rover 2011 thoroughly, f...

Excellent service by Victory Auto. Serviced our Range Rover 2011 thoroughly, found a couple of problems that he went on and fixed. Did everything as quoted, and even reduced the quoted price. Replaced our battery at a very reasonable cost. Only been on the Gold Coast for 5 years and they are just what we are looking for in a mechanic. Thank you very much. Highly recommended.

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John, Land Rover Range Rover Sport

Cams Car Care

ASHMORE
star star star star star

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"Very friendly service, really helpfull and a good price!"

Arne, Mitsubishi Pajero

Ashmore RWC and Automotive Services

ASHMORE
star star star star star

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star star star star star

"Clean tidy and efficient. Very happy with the service and advice received."

Kirsty, Mazda CX-5

Midas Southport

SOUTHPORT
star star star star star_half

LATEST REVIEW

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star star star star_border star_border

I found the experience to be average. The manager was away for the week I was bo...

I found the experience to be average. The manager was away for the week I was booked to have my car serviced. The staff member who was left in charge was 40 minutes late and gave a very insincere apology. However I was pleased with how well priced the service was compared to my old mechanic. According to another customer I was waiting with, the service is normally amazing here when the manager is on so I will be returning to see how my next service differs with his presence. One thing I did notice is my car didn't have that same "smooth drive" feeling it normally does after a service, so I do wonder whether it was given proper attention.

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Kaycee, Hyundai Accent

Motortek

SOUTHPORT
star star star star star

LATEST REVIEW

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star star star star star

"Great customer service"

Christopher, BMW 1 Series

A Grade Mobile Mechanic

airport_shuttle Mobile Mechanic

star star star star star

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I can't say enough about how highly I rate Michael and his team. Michael cares m...

I can't say enough about how highly I rate Michael and his team. Michael cares more about helping people than the $$$ Michael has come to my rescue on at least three occasions, even so far as picking me up to take me back to my disabled car. He has solved the problems I have had, quickly and at a great price. I have no hesitation in recommending Michael and his team. He is not only a great mechanic, but a great human being as well.

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Lynne, Nissan Tiida

Thortos Mobile Mechanics

airport_shuttle Mobile Mechanic

star star star star star

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star star star star star

The guys were eager to listen were helpful and respectful. Really knew their stu...

The guys were eager to listen were helpful and respectful. Really knew their stuff and didn't feel like I had my prostrate checked after paying bill.

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Craig, Mitsubishi Express Van

Sandy's Auto Service

airport_shuttle Mobile Mechanic

star star star star star_half

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star star star star star

"Prompt, proffesional and very good mechanic highly reccomend his work."

Greg, Hyundai Santa Fe

Elanora Mobile Mechanic

airport_shuttle Mobile Mechanic

star star star star star

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Can highly recommend Peter from Elanora Mobile Mechanic. He was punctual, effici...

Can highly recommend Peter from Elanora Mobile Mechanic. He was punctual, efficient and friendly. Wonderful service! Will definitely go again.

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Paul, Holden Commodore

JW Mobile Mechanic

airport_shuttle Mobile Mechanic

star star star star star

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Jason was amazing. Quick professional and so well priced. Didn't ever feel like ...

Jason was amazing. Quick professional and so well priced. Didn't ever feel like he was charging me too much. Awesome service.

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Sabrina, Mazda 2

Coastwide Mobile Service Centre

airport_shuttle Mobile Mechanic

star star star star star

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star star star star star

Very thorough inspection and report. Very happy. An unbiased car inspection is e...

Very thorough inspection and report. Very happy. An unbiased car inspection is essential when shopping for a used car. I'd never buy one without getting a check done. A very cheap insurance policy that might save you thousands by avoiding a dud vehicle.

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Neil, Mitsubishi Challenger

Magic Spanners Mobile Mechanics

airport_shuttle Mobile Mechanic

star star star star star

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"Very happy with the service, would use them again."

Fred, Jeep Grand Cherokee

Book trusted and local mechanics with AutoGuru.

If you’re having trouble finding good Grafton West mechanics & car services, AutoGuru can help! We have teamed up with the most reliable workshops from around Grafton in order to bring you the fixed quotes that will suit your budget. Fill in our form or give us a call on 1300 655 661 and drive away happy today!

At AutoGuru, we have partnered with only the top quality mechanics throughout Grafton, helping you to easily source the mechanic that’s closest to you in Grafton West. All our listed comparison quotes are the upfront price and that’s all you’ll pay!

No matter your vehicle’s make or model, we can give you access to the best Grafton West mechanics who will offer you a great upfront, fixed quote for your repair or service. It really couldn’t be easier!

Don't forget you can also compare and book local mobile mechanics in Grafton West through AutoGuru! Whether you need a standard oil chance, 90,000km logbook service, timing belt replacement or a roadworthy certificate, mobile mechanics in Grafton West have the tools to do the job.

Had another crazy week and forgot to organise the car service? We know plenty of trusted mechanics open on Saturday in Grafton West. You can search instant quotes and book your car service or repair within minutes!

Questions? Speak with a Service Advisor
1300 655 661