Frequently Asked Questions

Is the price quoted, the price I will pay?

Yes, the price quoted is the price you’ll pay. You won’t pay a cent more and you’ll get exactly what’s listed in the inclusions.

And don’t worry, if there’s any additional work required, the mechanic will contact you and get your consent prior to starting.

Can I change my service date?

Sure, we get that things pop up. Just call our friendly team on 1300 655 661 and we’ll happily reschedule your booking.

There's no fee to reschedule your booking, however, if you’ve prepaid upfront on credit card, PayPal or ZipPay and wish to cancel your booking altogether, you will be refunded the original booking fee paid, minus a $20 cancellation fee.

Should you fail to show up at the time and place arranged with the Workshop without canceling in advance, you will forfeit the entire prepaid amount.

For full details see https://www.autoguru.com.au/terms#refunds

Does the price include parts and labour?

Yes, all our pricing includes parts, labour and GST.

Is there a loan car available?

Some of our workshops do offer a loan car and/or a drop off/pick up service (up to 5km from the workshop).

If the workshop is a Preferred Partner, these extras will be listed on the right hand side, underneath their pricing.

If the workshop is not a Preferred Partner, click the ‘Book Now’ button and then click the ‘Add a Roadworthy, Pink Slip or other common tasks’ text underneath the inclusions box at the top of the page.

Any additional services offered by the workshop will be included in this section.

What's the difference between a basic service and a logbook service?

A basic service includes engine oil and engine oil filter change, as well as a general safety inspection and inspection of all fluids.

If minor quantities of fluids are required, the mechanic will top these up.

A logbook service is a series of scheduled tasks recommended by the vehicle manufacturer at certain time intervals. Every logbook service is different. See “What’s Included In My Service”.

Will the mechanic stamp my logbook?

Absolutely, the mechanic will sign and stamp your logbook to meet manufacturer requirements.

They will sign off each task as it’s finished, and only stamp your logbook once all tasks specified by the manufacturer have been completed.

Will my warranty be affected if I book with one of your mechanics rather than the dealership?

The Australian Competition & Consumer Commission (ACCC) states that any certified mechanical workshop or mobile mechanic is indeed qualified to carry out logbook servicing as per manufacturer’s specifications, without voiding your New Car Warranty.

Our mechanics are able to carry out logbook servicing, according to the manufacturer’s specifications, using quality parts and lubricants.

The mechanic will sign off each item and stamp your logbook once all tasks are completed and your warranty will remain intact.

Where can I find the inclusions for my service?

Once you’ve typed in all your details and submitted the quote request form, you’ll see a list of suitable mechanics in your area and their costs to carry out your car service.

You can view all the inclusions for your service by clicking the blue 'Service Inclusions' button at the top of the page.

Can the mechanic come to me?

Yes! Our network of mobile mechanics can come to your home or workplace to carry out vehicle inspections, car servicing and some minor repairs.

Go through the search process and when you come to the page listing mechanics in your area, mobile mechanics in your area will be listed along with workshops.

Can I get quotes for repairs and inspections?

You sure can! Simply hit the “Repair” button under the ‘Great, what can we quote you for?’ section of the form and a bunch of common repairs tasks will come up automatically for you to select.

You can also type your specific repair issue into the blank search box and our system will bring up any related tasks.

If your particular repair or inspection task isn’t listed under the common items tabs, click the ‘No match? Add comment’ button and type your issue in the “Describe what you need” box at the bottom of the section.

Should you have more than one repair or inspection task to quote, you can add more tasks by clicking the +Repair or +Inspection tabs.

What are my payment options?

Booking through AutoGuru gives you access to three payment options:

1. Pay upfront using your credit card or PayPal;
2. Create a reusable, interest-free ZipPay account to pay now and make easy weekly or monthly payments over time; or
3. Pay the workshop once your car service and/or repairs have been completed.

Cancellation fees apply. For full Terms & Conditions visit https://www.autoguru.com.au/terms

What’s included in my service?

Once you’ve typed in all your details and submitted the quote request form, you’ll see a list of trusted mechanics in your area and their costs to carry out your car service.

You can view all the inclusions for your service by clicking the blue 'What's included?' text at the top of the page. It’s just under the three black boxes.

Otto

Search and book Grafton BMW mechanics. Book your car service online and save.

MAKE

MODEL

LOCATION

Australia’s favourite
auto booking site.
Transparent pricing,
no surprises.
Only the best and
most trusted mechanics.

Top mechanics in Grafton

Goodyear Autocare Coffs Harbour

COFFS HARBOUR CBD
star star star star star

LATEST REVIEW

See all
star star star star star

Great professional service, explain all there findings and gave great advice wil...

Great professional service, explain all there findings and gave great advice will be making them my first choice in all car servicing needs.

Read more

Paul, Mitsubishi Outlander

Automax Service Centre

COFFS HARBOUR CBD
star star star star star

LATEST REVIEW

See all
star star star star star

"Was happy with my choice! !!"

Lidia, Suzuki Swift

BP Penoil

LISMORE CBD
star star star star_border star_border

LATEST REVIEW

See all
star star star star star

"A great and professional job...cheaper too!"

David, NISSAN X-TRAIL

Bridgestone Select Coffs Harbour

COFFS HARBOUR CBD
star star star star_half star_border

LATEST REVIEW

See all
star star star star star

"I had good service will go back to Bridgestone"

Mark, Great Wall Motors V Series

Cooper Auto Service Centre

GLEN INNES
star star star star star

LATEST REVIEW

See all
star star star star star

I was their first Fixed Price Car Service customer and they treated me as though...

I was their first Fixed Price Car Service customer and they treated me as though I was a local. Great service and very handy to have the fixed price up front. Would definitely use again!

Read more

Kerri, Subaru Outback

Les Pepper Mechanical

WOOLGOOLGA
star star star star star

LATEST REVIEW

See all
star star star star star

"So impressed with the service decided to book in again for new tyres"

Keith, Mercedes-Benz E-Class

* Minimum service amounts apply

Ashmore RWC and Automotive Services

ASHMORE
star star star star star

LATEST REVIEW

See all
star star star star star_border

Nick helped me with relevant issues and gave the car a decent service, pointing ...

Nick helped me with relevant issues and gave the car a decent service, pointing me towards another shop to get a specific problem fixed. Good attitude and right price :)

Read more

Jed, BMW 3 Series

Recently requested quotes for Grafton mechanics

Average quote price in Grafton

$287.65

Other mechanics in Grafton

Ozsome Auto Centre

BURLEIGH HEADS
star star star star star

LATEST REVIEW

See all
star star star star star

"Great service and friendly owner. I will use them again."

Israel, Land Rover Freelander

Tyrepower Varsity Lakes

VARSITY LAKES
star star star star star_half

LATEST REVIEW

See all
star star star star star

Car is running smooth and the price was really affordable. Rick was very friendl...

Car is running smooth and the price was really affordable. Rick was very friendly and I had a loan car for the day which was so helpful as I drove up from Byron Bay

Read more

Mikkeline, Hyundai i30

Midas Southport

SOUTHPORT
star star star star star_half

LATEST REVIEW

See all
star star star star star

"They are really honest and reliable"

Jude, Hyundai Elantra

Goodyear Autocare Tweed Heads

TWEED HEADS CBD
star star star star star_half

LATEST REVIEW

See all
star star star star star

"Excellent service, friendly staff and thoroughly professional."

Lynne, Holden Astra

Midas Burleigh Heads

BURLEIGH HEADS
star star star star star_half

LATEST REVIEW

See all
star star star star star

It was a very good and easy experience. The manager was easy to talk to and the ...

It was a very good and easy experience. The manager was easy to talk to and the service was done while I waited. It was very quick and it was the cheapest service I have ever had.

Read more

Larry, Holden Colorado

Automotive Central

TWEED HEADS SOUTH
star star star star star

LATEST REVIEW

See all
star star star star star

Automotive Central provided a very professional, efficient and friendly service....

Automotive Central provided a very professional, efficient and friendly service. Thank you

Read more

Wendy, Hyundai i30

Currumbin Radiators Mechanical and Air Conditioning

CURRUMBIN WATERS
star star star star star

LATEST REVIEW

See all
star star star star star

Currumbin Radiators Mechanical and Air Conditioning are a fantastic local & fami...

Currumbin Radiators Mechanical and Air Conditioning are a fantastic local & family owned business, Glen and Rachel are a great team providing excellent communication, professional attitude and courteous service. Will have no hesitation in recommending their business.

Read more

Marc, BMW 1 Series

Bentley Auto Repairs

MIAMI
star star star star star_half

LATEST REVIEW

See all
star star star star star

The service was very good and the advice given for needed repairs was helpful. T...

The service was very good and the advice given for needed repairs was helpful. The courtesy car was extremely helpful. I will return for further repairs/service.

Read more

Ross, Ford Falcon

Coastwide Service Centre

MOLENDINAR
star star star star star

LATEST REVIEW

See all
star star star star star

Matt at Coastwide was fantastic. Calling me to let me know my car needed a coupl...

Matt at Coastwide was fantastic. Calling me to let me know my car needed a couple of extra things done and getting my permission before going ahead. Friendly and explained everything. The workshop was clean and tidy too.

Read more

Kirsten, Jeep Patriot

Pulse Auto's

MERMAID BEACH
star star star star star_half

LATEST REVIEW

See all
star star star star star

I have serviced my wife's car at Pulse several times. Andrew and Dennis provide ...

I have serviced my wife's car at Pulse several times. Andrew and Dennis provide a cost effective and quick service. The car had a problem that was effecting its performance when cold. Pulse diagnosed the problem thoroughly and the car is running better than it has been for quite a while. I am happy to recommend Pulse Auto Electrical and Mechanical.

Read more

David, Peugeot 307 CC

My Mechanic

BALLINA
star star star star star_half

LATEST REVIEW

See all
star star star star star

Efficient professional service. Rang to confirm that I wanted a new air filter, ...

Efficient professional service. Rang to confirm that I wanted a new air filter, once condition was assessed, rather than fit and get unexpected charge. Also gave some excellent advice on long term car maintenance. Will definitely use again.

Read more

James, Mazda CX-5

Redline EFI & Mechanical

BURLEIGH HEADS
star star star star star

LATEST REVIEW

See all
star star star star star

Excellent all round!! Thoroughly recommend. All details of the service were clea...

Excellent all round!! Thoroughly recommend. All details of the service were clearly explained. Dropped off and picked up from my house. The team went above and beyond.

Read more

Matt, TOYOTA LANDCRUISER

Alpine Mechanical Service

MERMAID WATERS
star star star star star

LATEST REVIEW

See all
star star star star star

Very happy with the service I received. Totally professional, prompt and easy to...

Very happy with the service I received. Totally professional, prompt and easy to deal with.

Read more

tanya, Hyundai ix35

Motortek

SOUTHPORT
star star star star star

LATEST REVIEW

See all
star star star star star

"Great customer service"

Christopher, BMW 1 Series

Brenlee Motors

TWEED HEADS SOUTH
star star star star star

LATEST REVIEW

See all
star star star star star

Yes, so far I am very happy with the service that was done on my car. Very effic...

Yes, so far I am very happy with the service that was done on my car. Very efficient, and they did a great job, all in the one day. Thank you. I'll recommend this service to my local friends, etc...

Read more

Angela, Hyundai Excel

John Oxley Motors

PORT MACQUARIE CBD
star star star star star_half

LATEST REVIEW

See all
star star star star star

"Efficient reasonably priced service"

Sam, Ssangyong Korando

TTM Automotive

WAUCHOPE
star star star star star

LATEST REVIEW

See all
star star star star star

Great Service. Ian is a very friendly Mechanic. Was very helpful in making a lis...

Great Service. Ian is a very friendly Mechanic. Was very helpful in making a list of things which need fixing on my Car. Very neat price for Service done. Will use you guys again

Read more

Marion, Holden Astra

About Auto Care

NERANG
star star star star star

LATEST REVIEW

See all
star star star star star

Very friendly and did a great job. Also dropped me off and picked up after the w...

Very friendly and did a great job. Also dropped me off and picked up after the work was completed. Very happy customer. 5 stars

Read more

Mark, Holden Commodore

A1 Service Centre

BURLEIGH HEADS
star star star star star_border

LATEST REVIEW

See all
star star star star star

I have used A1 a couple of times now. I would certainly recommend them. Friend...

I have used A1 a couple of times now. I would certainly recommend them. Friendly, courteous, and the vehicle was ready at the agreed time. The little extras were also there free of charge.

Read more

Norman, MAZDA 3

Ultra Tune Southport

SOUTHPORT
star star star star star

LATEST REVIEW

See all
star star star star star

"Service was very concise,and the price very hard to beat"

Richard, Hyundai ix35

Bridgestone Select Robina

ROBINA
star star star star star_border

LATEST REVIEW

See all
star star star star star

"Very professional efficient and upfront. Nice people and great job."

Smritee, Holden Barina

Midas Armidale

ARMIDALE CBD
star star star star star

LATEST REVIEW

See all
star star star star star

Mechanic was friendly and knowledgeable, car ran as good as new after the servic...

Mechanic was friendly and knowledgeable, car ran as good as new after the service. Great price, no complaints!

Read more

Jarrah, MAZDA Mazda6

Carson's Car Care

WEST ARMIDALE
star star star star star_half

LATEST REVIEW

See all
star star star star star

Got dropped off back to work after taking the car in for a 200000km service mid ...

Got dropped off back to work after taking the car in for a 200000km service mid morning. They called me around 3pm to say the car was ready and then came and picked me up from my home address as i'd finished work. Was a bigger service than usual and I am happy with the job they done.

Read more

Richie, Toyota RAV4

Nez Motors

BURLEIGH HEADS
star star star star star_half

LATEST REVIEW

See all
star star star star star

Would highly recommend Nez Motors. They looked after both myself and my car fant...

Would highly recommend Nez Motors. They looked after both myself and my car fantastically!

Read more

Christina, Subaru Impreza

Scenic Motors

BEAUDESERT
star star star star star

LATEST REVIEW

See all
star star star star star

Excellent! Friendly customer service, gave me a call back to confirm everything ...

Excellent! Friendly customer service, gave me a call back to confirm everything and where super quick to choose a location and book. I'll recommend.

Read more

Jason, Peugeot 508

Mr Motor

NERANG
star star star star star_half

LATEST REVIEW

See all
star star star star star

"Couldn't fault it. Good service, gave me a lift and offered a courtesy car."

Margaret, Holden Barina

Autoace Automotive

CURRUMBIN WATERS
star star star star star_half

LATEST REVIEW

See all
star star star star star

"Friendly, great drop off service, quick and highly recommended!"

Christine, Holden Cruze

Ultracare Tyre and Auto

KEMPSEY
star star star star star_border

LATEST REVIEW

See all
star star star star star_border

"Friendly staff and vehicle was ready by the promised time"

Steven, Holden Colorado

Auto Leaders Nerang

CARRARA
star star star star star

LATEST REVIEW

See all
star star star star star

The gentlemen were very helpful with my service and didn't treat me any differen...

The gentlemen were very helpful with my service and didn't treat me any differently because I am a young girl bringing in my car, which has missed a couple of services. They were kind and told me exactly what was going to be happening and everything was done according to plan. I will definitely be going back there.

Read more

Sarah, HYUNDAI VELOSTER

Rod Bryant Mechanical Repairs

BLAKEBROOK
star star star star star

LATEST REVIEW

See all
star star star star star

Great service ,good advice on how to maintain high kilometer vehicle in cost eff...

Great service ,good advice on how to maintain high kilometer vehicle in cost effective way . Would recommend highly AAA+++

Read more

Seamus, Peugeot 4007

Drive In Tune

BALLINA
star star star star star

LATEST REVIEW

See all
star star star star star

"Very honest and reliable down to earth service. Good one Drive in Tune!!"

Ferdy, Mitsubishi ASX

No deposit & interest free

BOOK NOW, PAY LATER

Questions? Speak with a Service Advisor
1300 655 661