Frequently Asked Questions

Is the price quoted, the price I will pay?

Yes, the price quoted is the price you’ll pay. You won’t pay a cent more and you’ll get exactly what’s listed in the inclusions.

And don’t worry, if there’s any additional work required, the mechanic will contact you and get your consent prior to starting.

Can I change my service date?

Sure, we get that things pop up. Just call our friendly team on 1300 655 661 and we’ll happily reschedule your booking.

There's no fee to reschedule your booking, however, if you’ve prepaid upfront on credit card, PayPal or ZipPay and wish to cancel your booking altogether, you will be refunded the original booking fee paid, minus a $20 cancellation fee.

Should you fail to show up at the time and place arranged with the Workshop without canceling in advance, you will forfeit the entire prepaid amount.

For full details see https://www.autoguru.com.au/terms#refunds

Does the price include parts and labour?

Yes, all our pricing includes parts, labour and GST.

Is there a loan car available?

Some of our workshops do offer a loan car and/or a drop off/pick up service (up to 5km from the workshop).

If the workshop is a Preferred Partner, these extras will be listed on the right hand side, underneath their pricing.

If the workshop is not a Preferred Partner, click the ‘Book Now’ button and then click the ‘Add a Roadworthy, Pink Slip or other common tasks’ text underneath the inclusions box at the top of the page.

Any additional services offered by the workshop will be included in this section.

What's the difference between a basic service and a logbook service?

A basic service includes engine oil and engine oil filter change, as well as a general safety inspection and inspection of all fluids.

If minor quantities of fluids are required, the mechanic will top these up.

A logbook service is a series of scheduled tasks recommended by the vehicle manufacturer at certain time intervals. Every logbook service is different. See “What’s Included In My Service”.

Will the mechanic stamp my logbook?

Absolutely, the mechanic will sign and stamp your logbook to meet manufacturer requirements.

They will sign off each task as it’s finished, and only stamp your logbook once all tasks specified by the manufacturer have been completed.

Will my warranty be affected if I book with one of your mechanics rather than the dealership?

The Australian Competition & Consumer Commission (ACCC) states that any certified mechanical workshop or mobile mechanic is indeed qualified to carry out logbook servicing as per manufacturer’s specifications, without voiding your New Car Warranty.

Our mechanics are able to carry out logbook servicing, according to the manufacturer’s specifications, using quality parts and lubricants.

The mechanic will sign off each item and stamp your logbook once all tasks are completed and your warranty will remain intact.

Where can I find the inclusions for my service?

Once you’ve typed in all your details and submitted the quote request form, you’ll see a list of suitable mechanics in your area and their costs to carry out your car service.

You can view all the inclusions for your service by clicking the blue 'Service Inclusions' button at the top of the page.

Can the mechanic come to me?

Yes! Our network of mobile mechanics can come to your home or workplace to carry out vehicle inspections, car servicing and some minor repairs.

Go through the search process and when you come to the page listing mechanics in your area, mobile mechanics in your area will be listed along with workshops.

Can I get quotes for repairs and inspections?

You sure can! Simply hit the “Repair” button under the ‘Great, what can we quote you for?’ section of the form and a bunch of common repairs tasks will come up automatically for you to select.

You can also type your specific repair issue into the blank search box and our system will bring up any related tasks.

If your particular repair or inspection task isn’t listed under the common items tabs, click the ‘No match? Add comment’ button and type your issue in the “Describe what you need” box at the bottom of the section.

Should you have more than one repair or inspection task to quote, you can add more tasks by clicking the +Repair or +Inspection tabs.

What are my payment options?

Booking through AutoGuru gives you access to three payment options:

1. Pay upfront using your credit card or PayPal;
2. Create a reusable, interest-free ZipPay account to pay now and make easy weekly or monthly payments over time; or
3. Pay the workshop once your car service and/or repairs have been completed.

Cancellation fees apply. For full Terms & Conditions visit https://www.autoguru.com.au/terms

What’s included in my service?

Once you’ve typed in all your details and submitted the quote request form, you’ll see a list of trusted mechanics in your area and their costs to carry out your car service.

You can view all the inclusions for your service by clicking the blue 'What's included?' text at the top of the page. It’s just under the three black boxes.

Otto

Search and book Grafton Alfa Romeo mechanics. Book your car service online and save.

MAKE

MODEL

LOCATION

Australia’s favourite
auto booking site.
Transparent pricing,
no surprises.
Only the best and
most trusted mechanics.

Top Alfa Romeo mechanics in Grafton

Goodyear Autocare Coffs Harbour

COFFS HARBOUR CBD
star star star star star

LATEST REVIEW

See all
star star star star star

"Scheduled maintenance carried out in good time and at a good price."

David, KIA CERATO

Automax Service Centre

COFFS HARBOUR CBD
star star star star star

LATEST REVIEW

See all
star star star star star

Welcomed by a very nice staff member who explained the whole process and when I ...

Welcomed by a very nice staff member who explained the whole process and when I picked up the Audi they had put a new battery in the key free of charge and organized a discounted price for new tires at another supplier which I appreciated.

Read more

David, Audi A4

BP Penoil

LISMORE CBD
star star star star_border star_border

LATEST REVIEW

See all
star star star star star

"A great and professional job...cheaper too!"

David, NISSAN X-TRAIL

Bridgestone Select Coffs Harbour

COFFS HARBOUR CBD
star star star star_half star_border

LATEST REVIEW

See all
star star star star star

"I had good service will go back to Bridgestone"

Mark, Great Wall Motors V Series

Cooper Auto Service Centre

GLEN INNES
star star star star star

LATEST REVIEW

See all
star star star star star

I was their first Fixed Price Car Service customer and they treated me as though...

I was their first Fixed Price Car Service customer and they treated me as though I was a local. Great service and very handy to have the fixed price up front. Would definitely use again!

Read more

Kerri, Subaru Outback

Les Pepper Mechanical

WOOLGOOLGA
star star star star star

LATEST REVIEW

See all
star star star star star

"So impressed with the service decided to book in again for new tyres"

Keith, Mercedes-Benz E-Class

Other Alfa Romeo mechanics in Grafton

Ozsports Auto Centre

BURLEIGH HEADS
star star star star star

LATEST REVIEW

See all
star star star star star

"Professional operator, very well priced and above all "HONEST""

Sam, Hyundai i30

Tyrepower Varsity Lakes

VARSITY LAKES
star star star star star_half

LATEST REVIEW

See all
star star star star star

Friendly, professional service. Honest, affordable, clean workshop. Beautiful re...

Friendly, professional service. Honest, affordable, clean workshop. Beautiful reception area.

Read more

Chantelle, Ford Falcon

Midas Southport

SOUTHPORT
star star star star star_half

LATEST REVIEW

See all
star star star star star

"Great guy. Great mechanic"

Damian, Holden Commodore

Victory Auto & Inspection Services

ASHMORE
star star star star star_half

LATEST REVIEW

See all
star star star star star

My request was for the replacement of a valve cover gasket to address an oil lea...

My request was for the replacement of a valve cover gasket to address an oil leak, however it transpired that it was a much smaller issue which was repaired quickly and at a far less price than the original quote. Prompt service and good communication.

Read more

Geoff, BMW 3 Series

Midas Burleigh Heads

BURLEIGH HEADS
star star star star star_half

LATEST REVIEW

See all
star star star star star

Service was completed on time and the office manager was polite and very organis...

Service was completed on time and the office manager was polite and very organised.

Read more

colin, Mazda 3

Bentley Auto Repairs

MIAMI
star star star star star_half

LATEST REVIEW

See all
star star star star star_border

Service was prompt and courteous. I was dropped off at work and collected at th...

Service was prompt and courteous. I was dropped off at work and collected at the end of the day.

Read more

Patricia, Hyundai i30

Automotive Central

TWEED HEADS SOUTH
star star star star star

LATEST REVIEW

See all
star star star star star

the company was courteous and professional, and I would mostly use this company ...

the company was courteous and professional, and I would mostly use this company again

Read more

wayne, Nissan Navara/Pick-up

Trade Mechanical and Air Conditioning

CARRARA
star star star star star

LATEST REVIEW

See all
star star star star star

Received great service and car serviced within time frame indicated. Accurate qu...

Received great service and car serviced within time frame indicated. Accurate quotes given for additional work required. A positive experience.

Read more

David, BMW 323i

Coastwide Service Centre

MOLENDINAR
star star star star star

LATEST REVIEW

See all
star star star star star_border

It was great, I had everything explained to me about my service which it was goo...

It was great, I had everything explained to me about my service which it was good to hear my car was getting looked after the right way.

Read more

taylor, Jeep Compass

My Mechanic

BALLINA
star star star star star_half

LATEST REVIEW

See all
star star star star star

Adam was great - made sure everything was done in budget, and had some good, eas...

Adam was great - made sure everything was done in budget, and had some good, easy suggestions for maintenance of the vehicle. Will do my next service with him, too.

Read more

Joe, Subaru Forester

John Oxley Motors

PORT MACQUARIE CBD
star star star star star_half

LATEST REVIEW

See all
star star star star star

Very professional staff. Efficient and run me through the things they did in a w...

Very professional staff. Efficient and run me through the things they did in a way that I understood. Thanks for a great service. Will be back.

Read more

Erin, Toyota Yaris

Redline EFI & Mechanical

BURLEIGH HEADS
star star star star star

LATEST REVIEW

See all
star star star star star

"Very friendly and efficient. Highly recommended. "

John, TOYOTA KLUGER

* Minimum service amounts apply

Alpine Mechanical Service

MERMAID WATERS
star star star star star

LATEST REVIEW

See all
star star star star star

Friendly customer service. Great car service and let me know what needs to be do...

Friendly customer service. Great car service and let me know what needs to be done at next service.

Read more

Kiara, Volkswagen Golf V

* Minimum service amounts apply

About Auto Care

NERANG
star star star star star

LATEST REVIEW

See all
star star star star star

Steve took care of my car service professionally and respectfully. He rang to te...

Steve took care of my car service professionally and respectfully. He rang to tell me it needed an additional air filter and wiper refills, and knowing the price of these already, he quoted a very fair price. I recommend About Auto Care. The Nerang / Carrara location was very conveniently located too. Nice guy.

Read more

Lori, Hyundai Getz

Motortek

SOUTHPORT
star star star star star

LATEST REVIEW

See all
star star star star star

"Very helpful good to deal with"

david, Ford Focus

Brenlee Motors

TWEED HEADS SOUTH
star star star star star

LATEST REVIEW

See all
star star star star star

"Prompt service and fairly priced"

Marta, Nissan Qashqai

TTM Automotive

WAUCHOPE
star star star star star

LATEST REVIEW

See all
star star star star star

First use of this service. Very easy to use and convenient for a person new to t...

First use of this service. Very easy to use and convenient for a person new to the area. TTM Team were very helpful and their service was excellent. Provided a comprehensive report with info on condition of vehicle, work done and future needs.

Read more

Rex, MAZDA Mazda3

A1 Service Centre

BURLEIGH HEADS
star star star star star_border

LATEST REVIEW

See all
star star star star star_border

Three features were exactly what I would expect from a service centre. 1. Effici...

Three features were exactly what I would expect from a service centre. 1. Efficient reception at initial delivery of vehicle 2. Ongoing updates during service 3. Detailed explanation at pick-up.

Read more

Steve, Mercedes-Benz Sprinter

Bridgestone Select Robina

ROBINA
star star star star star_border

LATEST REVIEW

See all
star star star star star

Myles and the mechanic staff at Bridgestone Robina were super friendly to fix my...

Myles and the mechanic staff at Bridgestone Robina were super friendly to fix my car issues. They provided great service and competitive prices. I will definitely be a repetitive customer. Thanks guys Shane :-)

Read more

Shane, Mitsubishi 380

Midas Armidale

ARMIDALE CBD
star star star star star

LATEST REVIEW

See all
star star star star star

Mechanic was friendly and knowledgeable, car ran as good as new after the servic...

Mechanic was friendly and knowledgeable, car ran as good as new after the service. Great price, no complaints!

Read more

Jarrah, MAZDA Mazda6

Carson's Car Care

WEST ARMIDALE
star star star star star_half

LATEST REVIEW

See all
star star star star star

I've only been here once and now know that this is the local mechanic I'll be us...

I've only been here once and now know that this is the local mechanic I'll be using from now on. I had a logbook service done on my Mitsubishi Mirage and was suprised it cost less than $200. The guys were super friendly, fast and efficient.

Read more

Lawrence, Mitsubishi Mirage

Currumbin Steering

CURRUMBIN WATERS
star star star star star

LATEST REVIEW

See all
star star star star star

Really good experience. Customer service was excellent and was happy with the se...

Really good experience. Customer service was excellent and was happy with the service

Read more

Sharon, Toyota Hiace

Autoace Automotive

CURRUMBIN WATERS
star star star star star_half

LATEST REVIEW

See all
star star star star star

"Friendly, great drop off service, quick and highly recommended!"

Christine, Holden Cruze

Mr Motor

NERANG
star star star star star_half

LATEST REVIEW

See all
star star star star star

"Excellent communication and service ☺ Will definitely recommend to others! "

Grant, Ford Falcon

Ultracare Tyre and Auto

KEMPSEY
star star star star star_border

LATEST REVIEW

See all
star star star star star_border

"Friendly staff and vehicle was ready by the promised time"

Steven, Holden Colorado

Auto Leaders Nerang

CARRARA
star star star star star

LATEST REVIEW

See all
star star star star star

The gentlemen were very helpful with my service and didn't treat me any differen...

The gentlemen were very helpful with my service and didn't treat me any differently because I am a young girl bringing in my car, which has missed a couple of services. They were kind and told me exactly what was going to be happening and everything was done according to plan. I will definitely be going back there.

Read more

Sarah, HYUNDAI VELOSTER

Drive In Tune

BALLINA
star star star star star

LATEST REVIEW

See all
star star star star star

"Very honest and reliable down to earth service. Good one Drive in Tune!!"

Ferdy, Mitsubishi ASX

Cams Car Care

ASHMORE
star star star star star

LATEST REVIEW

See all
star star star star star

"Very friendly service, really helpfull and a good price!"

Arne, Mitsubishi Pajero

Rod Bryant Mechanical Repairs

BLAKEBROOK
star star star star star

LATEST REVIEW

See all
star star star star star

Great service ,good advice on how to maintain high kilometer vehicle in cost eff...

Great service ,good advice on how to maintain high kilometer vehicle in cost effective way . Would recommend highly AAA+++

Read more

Seamus, Peugeot 4007

V-Turbo Motors

TWEED HEADS SOUTH
star star star star star

LATEST REVIEW

See all
star star star star star

"Great service"

Michael, Volkswagen Tiguan

No deposit & interest free

BOOK NOW, PAY LATER

Questions? Speak with a Service Advisor
1300 655 661