Frequently Asked Questions

Is the price quoted, the price I will pay?

Yes, the price quoted is the price you’ll pay. You won’t pay a cent more and you’ll get exactly what’s listed in the inclusions.

And don’t worry, if there’s any additional work required, the mechanic will contact you and get your consent prior to starting.

Can I change my service date?

Sure, we get that things pop up. Just call our friendly team on 1300 655 661 and we’ll happily reschedule your booking.

There's no fee to reschedule your booking, however, if you’ve prepaid upfront on credit card, PayPal or ZipPay and wish to cancel your booking altogether, you will be refunded the original booking fee paid, minus a $20 cancellation fee.

Should you fail to show up at the time and place arranged with the Workshop without canceling in advance, you will forfeit the entire prepaid amount.

For full details see https://www.autoguru.com.au/terms#refunds

Does the price include parts and labour?

Yes, all our pricing includes parts, labour and GST.

Is there a loan car available?

Some of our workshops do offer a loan car and/or a drop off/pick up service (up to 5km from the workshop).

If the workshop is a Preferred Partner, these extras will be listed on the right hand side, underneath their pricing.

If the workshop is not a Preferred Partner, click the ‘Book Now’ button and then click the ‘Add a Roadworthy, Pink Slip or other common tasks’ text underneath the inclusions box at the top of the page.

Any additional services offered by the workshop will be included in this section.

What's the difference between a basic service and a logbook service?

A basic service includes engine oil and engine oil filter change, as well as a general safety inspection and inspection of all fluids.

If minor quantities of fluids are required, the mechanic will top these up.

A logbook service is a series of scheduled tasks recommended by the vehicle manufacturer at certain time intervals. Every logbook service is different. See “What’s Included In My Service”.

Will the mechanic stamp my logbook?

Absolutely, the mechanic will sign and stamp your logbook to meet manufacturer requirements.

They will sign off each task as it’s finished, and only stamp your logbook once all tasks specified by the manufacturer have been completed.

Will my warranty be affected if I book with one of your mechanics rather than the dealership?

The Australian Competition & Consumer Commission (ACCC) states that any certified mechanical workshop or mobile mechanic is indeed qualified to carry out logbook servicing as per manufacturer’s specifications, without voiding your New Car Warranty.

Our mechanics are able to carry out logbook servicing, according to the manufacturer’s specifications, using quality parts and lubricants.

The mechanic will sign off each item and stamp your logbook once all tasks are completed and your warranty will remain intact.

Where can I find the inclusions for my service?

Once you’ve typed in all your details and submitted the quote request form, you’ll see a list of suitable mechanics in your area and their costs to carry out your car service.

You can view all the inclusions for your service by clicking the blue 'Service Inclusions' button at the top of the page.

Can the mechanic come to me?

Yes! Our network of mobile mechanics can come to your home or workplace to carry out vehicle inspections, car servicing and some minor repairs.

Go through the search process and when you come to the page listing mechanics in your area, mobile mechanics in your area will be listed along with workshops.

Can I get quotes for repairs and inspections?

You sure can! Simply hit the “Repair” button under the ‘Great, what can we quote you for?’ section of the form and a bunch of common repairs tasks will come up automatically for you to select.

You can also type your specific repair issue into the blank search box and our system will bring up any related tasks.

If your particular repair or inspection task isn’t listed under the common items tabs, click the ‘No match? Add comment’ button and type your issue in the “Describe what you need” box at the bottom of the section.

Should you have more than one repair or inspection task to quote, you can add more tasks by clicking the +Repair or +Inspection tabs.

What are my payment options?

Booking through AutoGuru gives you access to three payment options:

1. Pay upfront using your credit card or PayPal;
2. Create a reusable, interest-free ZipPay account to pay now and make easy weekly or monthly payments over time; or
3. Pay the workshop once your car service and/or repairs have been completed.

Cancellation fees apply. For full Terms & Conditions visit https://www.autoguru.com.au/terms

What’s included in my service?

Once you’ve typed in all your details and submitted the quote request form, you’ll see a list of trusted mechanics in your area and their costs to carry out your car service.

You can view all the inclusions for your service by clicking the blue 'What's included?' text at the top of the page. It’s just under the three black boxes.

Otto

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Best mechanics in Goulburn open Saturday

Mechanika Motors

Goulburn CBD
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"Car is running great, very pleased with the service! Would recommend"

Louise, Mitsubishi ASX

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NRMA Car Servicing Majura Park

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Excellent Rang me to discuss all work With quotes of how much it would cost . ...

Excellent Rang me to discuss all work With quotes of how much it would cost . Great service for me and my car

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Ant, Audi Q5

Ultra Tune Phillip

Phillip
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Ultratune Phillip in Canberra did a great job in fixing my car. It's so hard to ...

Ultratune Phillip in Canberra did a great job in fixing my car. It's so hard to find a decent mechanic. They were very helpful and explained any issues in a way that was easy to understand. They will definitely become my regular mechanic!

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Lydia, Holden Tigra

Goodyear Autocare Fyshwick

Fyshwick
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The workshop mechanics were transparent, didn't try to upsale anything and charg...

The workshop mechanics were transparent, didn't try to upsale anything and charged me what they had quoted. Also explained the service they had done upon picking up the car. Further, pickup-drop off service was awesome. Even though they provide service within 5km, my home was about 6.5 km away and didn't have any issues. I would definitely recommend to go there again.

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Parth, Toyota Kluger

Ultra Tune Belconnen

Belconnen
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"Found problem with fuel system ordered part fixed within 2 hrs great service."

Garry, Mazda BT-50

Goulburn Service Centres by Suburb

No deposit & interest free

BOOK NOW, PAY LATER

Other mechanics in Goulburn

N & D Auto Services Pty Ltd

Mitchell
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Service was done as expected and they cleaned the car as well. Will recommend to...

Service was done as expected and they cleaned the car as well. Will recommend to anyone without any hesitation!

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Rasika, TOYOTA CAMRY

Cougar Automotive

Oak Flats
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Great experience, friendly staff. Offered to drive me home. Fast service with a ...

Great experience, friendly staff. Offered to drive me home. Fast service with a competitive price.

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Joel, Nissan Navara/Pick-up

Ultra Tune Tuggeranong

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It is great customer service at most competitive price that are miles ahead of t...

It is great customer service at most competitive price that are miles ahead of the local competitors. Highly recommended.

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Jian, Toyota Aurion

Crofty's Auto & Tyres

South Nowra
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"Booked over the Internet for a log book service on my Holden Captiva 7 LX. "

Jethro, Holden Captiva

DTM - Dyno Tune Mitchell

Mitchell
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"Great service, honest people. Will go there again."

Ivan, Nissan Pulsar

Ultra Tune Fyshwick

Fyshwick
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"Great service"

Joel, Nissan Navara

Ultra Tune Albion Park

Albion Park Rail
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From online to completion this was terrific. Easy online appointments and great ...

From online to completion this was terrific. Easy online appointments and great service. Highly recommend

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Ian, Hyundai Santa Fe

Ultra Tune Ingleburn

Ingleburn
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"Sam and team are great, and definitely will be utilizing them again"

June, Chrysler Grand Voyager

Pink Lion Mobile Mechanic

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Kenny did a great job doing my Audi’s 90k logbook service. I will definitely rec...

Kenny did a great job doing my Audi’s 90k logbook service. I will definitely recommend him.

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Hendrik, Audi A4

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NRMA Mobile Car Servicing Sydney

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The mechanic was on time, polite, and gave me a full report (including photos) o...

The mechanic was on time, polite, and gave me a full report (including photos) of things that need addressing. He advised of the severity or not of each item brought to my attention. I would highly recommend Robin from NRMA

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Michelle, Jeep Grand Cherokee

Driveway Mobile Mechanics

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Fabulous service. Simon was punctual and thorough. Awesome experience. I would d...

Fabulous service. Simon was punctual and thorough. Awesome experience. I would definitely use him again. Highly recommended.

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Louise, Subaru Impreza

Penrith Tyres & Mechanical Repairs

Jamisontown
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Fantastic Mechanic, ended up needing a major repair done on my car, Chris was mo...

Fantastic Mechanic, ended up needing a major repair done on my car, Chris was more then happy to show me and my son the broken parts and explain to my son what was wrong with the car because he is more mechanically inclined then i am. Did a fantastic job fixing the car and it is now running better than ever. Gained a returning customer

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William, Holden Cruze

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NRMA Car Servicing Penrith

Penrith
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I really like the phone calls advising of the work required and setting a mileag...

I really like the phone calls advising of the work required and setting a mileage that will be expected. All the staff are very helpful especially Danny on the front desk. Regards, Colleen Khoury

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Colleen, Citroen Berlingo/Berlingo First I/II

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NRMA Car Servicing Wollongong

Wollongong CBD
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I would give a 5-star rating to Fixed Price Car Service , but 2 star for NRMA Mo...

I would give a 5-star rating to Fixed Price Car Service , but 2 star for NRMA Motor Serve Wollongong. Once I booked the fixed MotorServe at a special price online, I received a confirmation email and message. However, I was asked to change the confirmed dates from Monday to Thursday. The same fixed price $134 with a $75 of discount was confirmed including my initial selecting of free drop off and free car wash. However, when we delivered the car on Thursday, we were asked to pay the normal price $209. After negotiations, the discount price was accepted, however, neither free drop off nor free car wash was provided as confirmed.

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Sherri, Toyota RAV4

Midas Campbelltown

Campbelltown
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Really happy with my service, the service guys were really friendly and explaine...

Really happy with my service, the service guys were really friendly and explained everything really clearly to me. They answered all of my questions and called me mid service to get authorization on some replacement parts. Great price, and easy booking. Will 100% go back!

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Kelsie, Mitsubishi Outlander

Bridgestone Select Liverpool

Liverpool
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So nice and helpful! will be back for sure! I have already recommended my family...

So nice and helpful! will be back for sure! I have already recommended my family and friends

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Lucy, BMW 120i

Tyrepower Campbelltown

Campbelltown
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I had a service and found the people were very good in that they did a very good...

I had a service and found the people were very good in that they did a very good and complete check of my vehicle and did not just work with blinkers on. I feel safe to use this workshop again.

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David, NISSAN NAVARA

CPH Automotive

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"exellent service"

James, HOLDEN CAPTIVA

TLC Mobile Auto Care

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Mel was Professional and knowledgeable about Subaru cars.Good first experience ...

Mel was Professional and knowledgeable about Subaru cars.Good first experience with TLC. Competitive priced.

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Basant, Subaru Liberty

Mechanic 2 You

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"All too easy thanks very much. We will use again as it's nice and convenient 👍"

Brenden, Hyundai Tucson

Independant Mobile Mechanics

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The mechanic was amazingly on time and friendly. He serviced the car and explain...

The mechanic was amazingly on time and friendly. He serviced the car and explained what I will need to have done in a future service. The price was amazing compared to other quotes. I was very happy with the quality of the service, the price and promptness. Plus the convenience of having the service done at home !

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De'Arne, HYUNDAI i20

Ultra Tune Corrimal

Corrimal
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Great customer service and first mechanic who hasn't tried to rip me off! Will d...

Great customer service and first mechanic who hasn't tried to rip me off! Will definitely be going back!

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Sara, Holden Barina Spark

Team Wild Speed

Wetherill Park
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It was great experience to talk to people who want to help you and know what the...

It was great experience to talk to people who want to help you and know what they are talking about.

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Nick, Nissan Murano

Midas Liverpool

Liverpool
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"Very good service. A pleasure to deal with."

Geoffry, Ford Ranger

Midas Penrith

Penrith
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"Easy, no fuss, friendly staff. Wouldn't hesitate to recommend to others."

Annette, Audi Q3

Tyreright Prestons

Cartwright
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Great customer service. Quick to fix additional areas that needed servicing on t...

Great customer service. Quick to fix additional areas that needed servicing on top of what was requested.

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Patrick, Mercedes-Benz CLC-Class

Springwood Tyre Service

Valley Heights
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Springwood tyre service are fantastic. Lovely blokes. Lovely customer service. G...

Springwood tyre service are fantastic. Lovely blokes. Lovely customer service. Great job on my car

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Ashley, Daewoo Kalos

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"Much easier than a trip to the mechanics workshop"

John, Isuzu D-Max

Liverpool Autocare

Liverpool
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"all good..yet expensive"

Aravinb, HONDA CR-V

Graeme Horner Automotive

Blaxland
star star star star star_border

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Basic service was done but extra expenses were inflated. Thankfully they called ...

Basic service was done but extra expenses were inflated. Thankfully they called before doing anything outside and I was able to tell them not to do it.

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Adam, HOLDEN BARINA

Quick Stop Automotives

Prestons
star star star star star

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"Honest & Great Service"

Tammy, Suzuki Swift

Book trusted and local mechanics with AutoGuru.

Looking to get your car serviced on a Saturday? AutoGuru has mechanics in your area that are open. You can compare and book mechanics online in an instant. We allow you to pay upfront via credit card, PayPal, interest-free with ZipPay or pay on pickup. Booking your service has never been easier!

Once you've put in all the important details, we'll populate competitive quotes from mechanics who are open on a Saturday in your area. You can sort by price, nearest to you or highest rated. Once you've found the best mechanic for you, all you have to do is book online! You can pay via credit card or Paypal as well as interest-free payments via ZipPay! You can also pay on pick up. Too easy!

Need a logbook service? No problem. Need a basic service? Boom. Done. To make your life easier, we can even help you find trusted mechanics that are open on a Saturday near you!

Questions? Speak with a Service Advisor
1300 655 661