Frequently Asked Questions

Is the price quoted, the price I will pay?

Yes, the price quoted is the price you’ll pay. You won’t pay a cent more and you’ll get exactly what’s listed in the inclusions.

And don’t worry, if there’s any additional work required, the mechanic will contact you and get your consent prior to starting.

Can I change my service date?

Sure, we get that things pop up. Just call our friendly team on 1300 655 661 and we’ll happily reschedule your booking.

There's no fee to reschedule your booking, however, if you’ve prepaid upfront on credit card, PayPal or ZipPay and wish to cancel your booking altogether, you will be refunded the original booking fee paid, minus a $20 cancellation fee.

Should you fail to show up at the time and place arranged with the Workshop without canceling in advance, you will forfeit the entire prepaid amount.

For full details see https://www.autoguru.com.au/terms#refunds

Does the price include parts and labour?

Yes, all our pricing includes parts, labour and GST.

Is there a loan car available?

Some of our workshops do offer a loan car and/or a drop off/pick up service (up to 5km from the workshop).

If the workshop is a Preferred Partner, these extras will be listed on the right hand side, underneath their pricing.

If the workshop is not a Preferred Partner, click the ‘Book Now’ button and then click the ‘Add a Roadworthy, Pink Slip or other common tasks’ text underneath the inclusions box at the top of the page.

Any additional services offered by the workshop will be included in this section.

What's the difference between a basic service and a logbook service?

A basic service includes engine oil and engine oil filter change, as well as a general safety inspection and inspection of all fluids.

If minor quantities of fluids are required, the mechanic will top these up.

A logbook service is a series of scheduled tasks recommended by the vehicle manufacturer at certain time intervals. Every logbook service is different. See “What’s Included In My Service”.

Will the mechanic stamp my logbook?

Absolutely, the mechanic will sign and stamp your logbook to meet manufacturer requirements.

They will sign off each task as it’s finished, and only stamp your logbook once all tasks specified by the manufacturer have been completed.

Will my warranty be affected if I book with one of your mechanics rather than the dealership?

The Australian Competition & Consumer Commission (ACCC) states that any certified mechanical workshop or mobile mechanic is indeed qualified to carry out logbook servicing as per manufacturer’s specifications, without voiding your New Car Warranty.

Our mechanics are able to carry out logbook servicing, according to the manufacturer’s specifications, using quality parts and lubricants.

The mechanic will sign off each item and stamp your logbook once all tasks are completed and your warranty will remain intact.

Where can I find the inclusions for my service?

Once you’ve typed in all your details and submitted the quote request form, you’ll see a list of suitable mechanics in your area and their costs to carry out your car service.

You can view all the inclusions for your service by clicking the blue 'Service Inclusions' button at the top of the page.

Can the mechanic come to me?

Yes! Our network of mobile mechanics can come to your home or workplace to carry out vehicle inspections, car servicing and some minor repairs.

Go through the search process and when you come to the page listing mechanics in your area, mobile mechanics in your area will be listed along with workshops.

Can I get quotes for repairs and inspections?

You sure can! Simply hit the “Repair” button under the ‘Great, what can we quote you for?’ section of the form and a bunch of common repairs tasks will come up automatically for you to select.

You can also type your specific repair issue into the blank search box and our system will bring up any related tasks.

If your particular repair or inspection task isn’t listed under the common items tabs, click the ‘No match? Add comment’ button and type your issue in the “Describe what you need” box at the bottom of the section.

Should you have more than one repair or inspection task to quote, you can add more tasks by clicking the +Repair or +Inspection tabs.

What are my payment options?

Booking through AutoGuru gives you access to three payment options:

1. Pay upfront using your credit card or PayPal;
2. Create a reusable, interest-free ZipPay account to pay now and make easy weekly or monthly payments over time; or
3. Pay the workshop once your car service and/or repairs have been completed.

Cancellation fees apply. For full Terms & Conditions visit https://www.autoguru.com.au/terms

What’s included in my service?

Once you’ve typed in all your details and submitted the quote request form, you’ll see a list of trusted mechanics in your area and their costs to carry out your car service.

You can view all the inclusions for your service by clicking the blue 'What's included?' text at the top of the page. It’s just under the three black boxes.

Otto

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Westend Auto Repairs

BATHURST
star star star star star_border

LATEST REVIEW

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star star star star star

"Excellent work , very happy & will be back"

Sally, Nissan Murano

A1 Mechanical & Exhaust

ORANGE
star star star star star_half

LATEST REVIEW

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star star star star star_border

It's good. It will be much appreciated if there's curtesy car available for the ...

It's good. It will be much appreciated if there's curtesy car available for the customer during the car servicing

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Venkat, Renault Megane III

Springwood Tyre Service

VALLEY HEIGHTS
star star star star star

LATEST REVIEW

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star star star star star

It was very simple and straightforward. I intend to use them more often in the f...

It was very simple and straightforward. I intend to use them more often in the future and will get a better feel for the quality of service they provide.

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Tarun, HONDA ACCORD

Graeme Horner Automotive

BLAXLAND
star star star star star_border

LATEST REVIEW

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star star star star star

Great service from Graeme and team. Honest, trustworthy and responsive. As a sin...

Great service from Graeme and team. Honest, trustworthy and responsive. As a single female going to a new garage I felt looked after.

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Kate, Mitsubishi Express Van

No deposit & interest free

BOOK NOW, PAY LATER

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Clancy Automotive Dubbo

DUBBO CBD
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The car was taken when time specified and returned when they said they would. St...

The car was taken when time specified and returned when they said they would. Staff were well dressed and competent in their work. Very well done, much better than the original dealer.

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John, JEEP GRAND CHEROKEE

Tyreright Dubbo

DUBBO CBD
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They were very thorough with the checks, better than most other places I have ta...

They were very thorough with the checks, better than most other places I have taken my vehicle to. Will definitely use them in the future. The mechanic was clear in his explanations which was helpful

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Rod, Honda Jazz

RPM Dubbo

DUBBO CBD
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Polite friendly service. Vehicle runs like a dream and was a good and thorough s...

Polite friendly service. Vehicle runs like a dream and was a good and thorough service. Robertson's could open a little earlier for people who have to get to work.

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Alan, Isuzu D-Max

Penrith Car Service

PENRITH
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Had to take my car in for a service and because engine light had come on a coupl...

Had to take my car in for a service and because engine light had come on a couple of times too so I knew there was some kind of issue. The guys found a few little issues and explained it well and gave me costings during the day. Very pleased with result and customer service was awesome.

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Jasmine, Holden Commodore

Penrith Tyres & Mechanical Repairs

JAMISONTOWN
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"great service and attention to detail, definitely going back."

Keith, Nissan Murano

NRMA Car Servicing Penrith

PENRITH
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I got my front brake pads and rotors replaced and a suspension bushes inspection...

I got my front brake pads and rotors replaced and a suspension bushes inspection. My experience was very good and the prices I got were decent. The front desk assistant Gary was very helpful. Only one minor flaw is that I'm still waiting on my invoice to be emailed to me.

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Kimberley, Holden Barina

Hyper Coatings and Automotive

JAMISONTOWN
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Really happy with the place and customer service nice people working there defin...

Really happy with the place and customer service nice people working there definitely will use them again

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Melinda, Toyota RAV4

Production Automotive

JAMISONTOWN
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"Great service at the right price."

Dave, FORD FOCUS

Midas Penrith

PENRITH
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Midas in Penrith offered a great customer service that was friendly, professiona...

Midas in Penrith offered a great customer service that was friendly, professional and speedy at the same time. I will definitely be going back to Midas for my car services in the future.

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Sarah, Daihatsu Charade

Cilia's Automotive Solution

SAINT MARYS
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Best service and mechanic I have seen in decades! Helpful, friendly and, above a...

Best service and mechanic I have seen in decades! Helpful, friendly and, above all, honest! Could not be happier. This kind of service deserves repeat business and I will definitely be going back!

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dawn, Ford Falcon

DC Automotive Pty Ltd

MULGRAVE
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I'd like to personally thank the whole team from DC Automotive Pty Ltd! Firstly,...

I'd like to personally thank the whole team from DC Automotive Pty Ltd! Firstly, I was welcomed into the office by Dave and he knew exactly who I was (I had an early 8am booking). We had a good old chat about the car and if there was a possibility of other work needing to be done to it he would let me know. I got a lift home from one of the mechanics - very handy considering I was about 5k from home. The service was for a MY 12.5 VW Passat Diesel Wagon and it needed a new timing belt - a big job! A quick phone call later in the afternoon confirmed the price. They were on the mark as quoted and even changed another belt but didn't charge me labor for it which was really nice of them. I was offered to be picked up from my house and taken back to my car - how good is that? I planned to get a taxi, so the pick up was extremely handy and I had a nice chat on the way there.Dave showed me all of the parts that were replaced and talked me through it which was very handy. All in all the car was given the thumbs up by Dave and nothing else could be found. He gave me some handy advice which I will keep in mind for the future. If you are looking for an honest, reliable, friendly and professional mechanic - Dave and the team are for you. Owning a European car is always a worry, but not any longer. I am really looking forward to my next service and would definitely recommend DC Automotive Pty Ltd.

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William, Volkswagen Passat

Euro Prestige

VINEYARD
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Beyond happy with my experience with Euro Prestige. Fast, professional, quality ...

Beyond happy with my experience with Euro Prestige. Fast, professional, quality staff and service. Very happy, would highly recommend and I will defiantly be returning.

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Natalie, Land Rover Range Rover Sport

Rays Automobiles

SHALVEY
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Very helpful people there. Gave the useful advice and drop off service is conven...

Very helpful people there. Gave the useful advice and drop off service is convenient.

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Sigang, MITSUBISHI TRITON

Target Automotive

RIVERSTONE
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"Friendly staff and great service."

Tin, Toyota RAV4

* Minimum service amounts apply

Zoom Automotive

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"I was happy that the price they quoted was the final price, no surprises."

Robin, Volvo XC90

Midas Rouse Hill

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I love my Yellow Beetle and they gave her the care and expertise that she deserv...

I love my Yellow Beetle and they gave her the care and expertise that she deserves! Advised that on my next service 2 x tyres would need to be replaced and also the brakes, which is helpful for planning purposes. Many thanks Liz

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Liz, Volkswagen Beetle

NRMA Car Servicing Rouse Hill

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NRMA MotorService Rouse Hill offer courtesy bus but weren't able to take me just...

NRMA MotorService Rouse Hill offer courtesy bus but weren't able to take me just down the road to Annangrove Road. The service is supposed to include wash and vacuum. They washed the car but didn't vacuum it. The mechanics rang me to communicate work that needed doing and when car was ready for pickup.

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Alison, Holden Cruze

TopAutomotive

KINGS PARK
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"Milan was efficient and really helpful!"

Jenny, Hyundai Getz

Buddy's Motor Mechanic

ARNDELL PARK
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Happy with routine car servicing; also gave valuable advice about how to go abou...

Happy with routine car servicing; also gave valuable advice about how to go about a potential issue I already know about.

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Christian, TOYOTA COROLLA

S Tech Automotive & Tyres

BLACKTOWN
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experienced very helpful and friendly service from the owner, just booked for c...

experienced very helpful and friendly service from the owner, just booked for car service and pink slip and was told the brake pads were due to be replaced.

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Wei, Mitsubishi Lancer

Midas Blacktown

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Staff were very helpful and upfront with cost and service. Manager was kind enou...

Staff were very helpful and upfront with cost and service. Manager was kind enough to drop me and pick me up from the station.

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Chaminda, SUBARU XV

Team Wild Speed

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"These guys are really reliable and professional"

Dusco, Ford Laser

Complete Car Care

SEVEN HILLS
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They did my car service on a very reasonable price. I will recommend it to every...

They did my car service on a very reasonable price. I will recommend it to everyone. There customer service was very good.

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Sunil, Holden Captiva

APR Mechanical

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will be booking again next time for further services have also referred to frien...

will be booking again next time for further services have also referred to friends and family.

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Alicia, MAZDA 2

NRMA Car Servicing Seven Hills

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Despite issue with the booked Fixedprice service order, the front desk lady took...

Despite issue with the booked Fixedprice service order, the front desk lady took care of the situation and get my service booking sorted. The service was even completed early and made me a happy customer.

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Gavin, Hyundai i30

All Tyres & Mechanical

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The team at All Tyres and Mechanical were great. They were helpful, cleaned the...

The team at All Tyres and Mechanical were great. They were helpful, cleaned the car as a bonus and were amazing value compared to my other quotes. Definitely be using them again and recommending to all.

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James, BMW 3 Series

In Car Racing

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Marjan Automotives

CASTLE HILL
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Completed on time no hidden extra costs. Work was completed to a high standard. ...

Completed on time no hidden extra costs. Work was completed to a high standard. People friendly and helpful and provided accurate information.

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Max, Ford Fiesta

Tassell Automotive

CASTLE HILL
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Friendly staff, smooth servicing, moderately priced. No dramas, gave me a cute c...

Friendly staff, smooth servicing, moderately priced. No dramas, gave me a cute calendar as a gift and sprayed my car with what smells like cinnamon donuts? All in all nothing bad to report.

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Lynn, SUBARU IMPREZA

Rapid Auto Service Centre Pty Ltd

CASTLE HILL
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"My issue was quickly attended to and fixed on the spot."

Andrew, Nissan Dualis/Dualis+2

Auto Assist

WETHERILL PARK
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Great Service. Kept us well informed and explained what needed doing and what co...

Great Service. Kept us well informed and explained what needed doing and what could wait. Thanks.

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Kaniella, Ford Cougar

Tyreright Prestons

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Great customer service. Quick to fix additional areas that needed servicing on t...

Great customer service. Quick to fix additional areas that needed servicing on top of what was requested.

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Patrick, Mercedes-Benz CLC-Class

EA Quality Auto Repairs

SMITHFIELD
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Staff explained the type of service required based on the odometer and the servi...

Staff explained the type of service required based on the odometer and the service provided is satisfactory and felt trustworthy, value for money therefore i would like to continue the service in the future.

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Parimala, TOYOTA CAMRY

Quick Stop Automotives

PRESTONS
star star star star star

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"Honest & Great Service"

Tammy, Suzuki Swift

Ultra Tune Ingleburn

INGLEBURN
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Second visit to Ultratune Ingleburn and received the same great service by the t...

Second visit to Ultratune Ingleburn and received the same great service by the team at industry leading prices. Wouldn’t go anywhere else!

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Rob, Hyundai i30

Tyrepower Campbelltown

CAMPBELLTOWN
star star star star star_half

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Great service and honest. I changed the spark plugs just before it went in and t...

Great service and honest. I changed the spark plugs just before it went in and they told they were new so didn't change or charge for them. Only thing is they put their sticker on the back window without asking. It doesn't come off easy either.

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Garry, Holden Barina

C & M Vas Automotive

NORTHMEAD
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Totally impressed with the visit. Will continue to have my car serviced by Chris...

Totally impressed with the visit. Will continue to have my car serviced by Chris.

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John, Mitsubishi Magna

NRMA Car Servicing Liverpool

LIVERPOOL
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Very good service. Easy to drop-off and pick-up, and so much cheaper than everyw...

Very good service. Easy to drop-off and pick-up, and so much cheaper than everywhere else I rang for a quote. Only downside was picking up car as it was very busy at the end of the day and only one person was there doing the invoices. Apart from that very happy. Also washed and vacuumed car for free.

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Craig, TOYOTA KLUGER

Liverpool Autocare

LIVERPOOL
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"all good..yet expensive"

Aravinb, HONDA CR-V

NRMA Car Servicing Campbelltown

CAMPBELLTOWN
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Service is done perfectly. But car is not washed as i requested on booking. Diss...

Service is done perfectly. But car is not washed as i requested on booking. Dissapointed. But overall is ok.

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Ousamah, Honda Jazz

Cabramatta Auto Mechanical Repairs

CABRAMATTA
star star star star star_half

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The mechanics were prompt and efficient, and gave concise information /quoting o...

The mechanics were prompt and efficient, and gave concise information /quoting on what possible works may need to be done to the car.

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Jeremy, AUDI A3

Book trusted and local mechanics with AutoGuru.

Book your next car service at the click of a button. We source the most reliable Killongbutta mechanics & car services. We have partnered with mechanics all over Central West, in order to bring you the best fixed price deals. It’s so easy to book – just enter a few details on our 'Instant Quotes' form, or give us a call on 1300 655 661.

We combine results for the best mechanics in your local Killongbutta area, based on the same scheduled service tasks for your vehicle make and model. All you have to do is compare the price of parts and labour, the mechanic’s location in Central West and book. No hidden costs, and quality service from top rated mechanics in your area.

Whether your car is due for a 10,000km safety check or a full logbook service, we allow you to compare the most suitable mechanics near Killongbutta for the job. Whatever vehicle you drive, whatever service you need, you’ll never travel far for a quality service again.

Why not have a mobile mechanic come to your home to complete your next service. Carry on with your day while a mobile mechanic carries out the service at a convenient location. Your day isn't interrupted, so you can carry on with the important things in life.

Had another crazy week and forgot to organise the car service? We know plenty of trusted mechanics open on Saturday in Killongbutta. You can search instant quotes and book your car service or repair within minutes!

Questions? Speak with a Service Advisor
1300 655 661