Frequently Asked Questions

Is the price quoted, the price I will pay?

Yes, the price quoted is the price you’ll pay. You won’t pay a cent more and you’ll get exactly what’s listed in the inclusions.

And don’t worry, if there’s any additional work required, the mechanic will contact you and get your consent prior to starting.

Can I change my service date?

Sure, we get that things pop up. Just call our friendly team on 1300 655 661 and we’ll happily reschedule your booking.

There's no fee to reschedule your booking, however, if you’ve prepaid upfront on credit card, PayPal or ZipPay and wish to cancel your booking altogether, you will be refunded the original booking fee paid, minus a $20 cancellation fee.

Should you fail to show up at the time and place arranged with the Workshop without canceling in advance, you will forfeit the entire prepaid amount.

For full details see https://www.autoguru.com.au/terms#refunds

Does the price include parts and labour?

Yes, all our pricing includes parts, labour and GST.

Is there a loan car available?

Some of our workshops do offer a loan car and/or a drop off/pick up service (up to 5km from the workshop).

If the workshop is a Preferred Partner, these extras will be listed on the right hand side, underneath their pricing.

If the workshop is not a Preferred Partner, click the ‘Book Now’ button and then click the ‘Add a Roadworthy, Pink Slip or other common tasks’ text underneath the inclusions box at the top of the page.

Any additional services offered by the workshop will be included in this section.

What's the difference between a basic service and a logbook service?

A basic service includes engine oil and engine oil filter change, as well as a general safety inspection and inspection of all fluids.

If minor quantities of fluids are required, the mechanic will top these up.

A logbook service is a series of scheduled tasks recommended by the vehicle manufacturer at certain time intervals. Every logbook service is different. See “What’s Included In My Service”.

Will the mechanic stamp my logbook?

Absolutely, the mechanic will sign and stamp your logbook to meet manufacturer requirements.

They will sign off each task as it’s finished, and only stamp your logbook once all tasks specified by the manufacturer have been completed.

Will my warranty be affected if I book with one of your mechanics rather than the dealership?

The Australian Competition & Consumer Commission (ACCC) states that any certified mechanical workshop or mobile mechanic is indeed qualified to carry out logbook servicing as per manufacturer’s specifications, without voiding your New Car Warranty.

Our mechanics are able to carry out logbook servicing, according to the manufacturer’s specifications, using quality parts and lubricants.

The mechanic will sign off each item and stamp your logbook once all tasks are completed and your warranty will remain intact.

Where can I find the inclusions for my service?

Once you’ve typed in all your details and submitted the quote request form, you’ll see a list of suitable mechanics in your area and their costs to carry out your car service.

You can view all the inclusions for your service by clicking the blue 'Service Inclusions' button at the top of the page.

Can the mechanic come to me?

Yes! Our network of mobile mechanics can come to your home or workplace to carry out vehicle inspections, car servicing and some minor repairs.

Go through the search process and when you come to the page listing mechanics in your area, mobile mechanics in your area will be listed along with workshops.

Can I get quotes for repairs and inspections?

You sure can! Simply hit the “Repair” button under the ‘Great, what can we quote you for?’ section of the form and a bunch of common repairs tasks will come up automatically for you to select.

You can also type your specific repair issue into the blank search box and our system will bring up any related tasks.

If your particular repair or inspection task isn’t listed under the common items tabs, click the ‘No match? Add comment’ button and type your issue in the “Describe what you need” box at the bottom of the section.

Should you have more than one repair or inspection task to quote, you can add more tasks by clicking the +Repair or +Inspection tabs.

What are my payment options?

Booking through AutoGuru gives you access to three payment options:

1. Pay upfront using your credit card or PayPal;
2. Create a reusable, interest-free ZipPay account to pay now and make easy weekly or monthly payments over time; or
3. Pay the workshop once your car service and/or repairs have been completed.

Cancellation fees apply. For full Terms & Conditions visit https://www.autoguru.com.au/terms

What’s included in my service?

Once you’ve typed in all your details and submitted the quote request form, you’ll see a list of trusted mechanics in your area and their costs to carry out your car service.

You can view all the inclusions for your service by clicking the blue 'What's included?' text at the top of the page. It’s just under the three black boxes.

Otto

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Westend Auto Repairs

BATHURST
star star star star star_border

LATEST REVIEW

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star star star star star

"Excellent work , very happy & will be back"

Sally, Nissan Murano

A1 Mechanical & Exhaust

ORANGE
star star star star star_half

LATEST REVIEW

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star star star star star_border

It's good. It will be much appreciated if there's curtesy car available for the ...

It's good. It will be much appreciated if there's curtesy car available for the customer during the car servicing

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Venkat, Renault Megane III

Zack's Automotive

MUSWELLBROOK
star star star star star

LATEST REVIEW

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star star star star star

I was extremely happy with the service received at Zack's Automotive. Zack the o...

I was extremely happy with the service received at Zack's Automotive. Zack the owner is a hands-on guy and talks you through the process and makes sure you are completely satisfied with what he's offering. I couldn't recommend he and his friendly team more highly!

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Michelle, NISSAN X-TRAIL

Springwood Tyre Service

VALLEY HEIGHTS
star star star star star

LATEST REVIEW

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star star star star star

It was very simple and straightforward. I intend to use them more often in the f...

It was very simple and straightforward. I intend to use them more often in the future and will get a better feel for the quality of service they provide.

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Tarun, HONDA ACCORD

No deposit & interest free

BOOK NOW, PAY LATER

Other mechanics in Central West

Graeme Horner Automotive

BLAXLAND
star star star star star_border

LATEST REVIEW

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star star star star star

Great service from Graeme and team. Honest, trustworthy and responsive. As a sin...

Great service from Graeme and team. Honest, trustworthy and responsive. As a single female going to a new garage I felt looked after.

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Kate, Mitsubishi Express Van

DC Automotive Pty Ltd

MULGRAVE
star star star star_half star_border

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star star star star star

I'd like to personally thank the whole team from DC Automotive Pty Ltd! Firstly,...

I'd like to personally thank the whole team from DC Automotive Pty Ltd! Firstly, I was welcomed into the office by Dave and he knew exactly who I was (I had an early 8am booking). We had a good old chat about the car and if there was a possibility of other work needing to be done to it he would let me know. I got a lift home from one of the mechanics - very handy considering I was about 5k from home. The service was for a MY 12.5 VW Passat Diesel Wagon and it needed a new timing belt - a big job! A quick phone call later in the afternoon confirmed the price. They were on the mark as quoted and even changed another belt but didn't charge me labor for it which was really nice of them. I was offered to be picked up from my house and taken back to my car - how good is that? I planned to get a taxi, so the pick up was extremely handy and I had a nice chat on the way there.Dave showed me all of the parts that were replaced and talked me through it which was very handy. All in all the car was given the thumbs up by Dave and nothing else could be found. He gave me some handy advice which I will keep in mind for the future. If you are looking for an honest, reliable, friendly and professional mechanic - Dave and the team are for you. Owning a European car is always a worry, but not any longer. I am really looking forward to my next service and would definitely recommend DC Automotive Pty Ltd.

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William, Volkswagen Passat

Singleton Auto Electrical Service

SINGLETON
star star star star star_half

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star star star star star_border

Car was done as asked and priced very competatively. Would have been nice for a ...

Car was done as asked and priced very competatively. Would have been nice for a wash and vacuum too though. Otherwise a good job.

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Mark, Holden Captiva

Euro Prestige

VINEYARD
star star star star star

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star star star star star

Beyond happy with my experience with Euro Prestige. Fast, professional, quality ...

Beyond happy with my experience with Euro Prestige. Fast, professional, quality staff and service. Very happy, would highly recommend and I will defiantly be returning.

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Natalie, Land Rover Range Rover Sport

Penrith Car Service

PENRITH
star star star star star_half

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star star star star star

Friendly service, no surprises in additional costs and car was ready within 3 ho...

Friendly service, no surprises in additional costs and car was ready within 3 hours. Would recommend

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Mathew, Nissan Tiida

NRMA Car Servicing Penrith

PENRITH
star star star star star_half

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star star star star star

"Absolutely no problems of any kind. Thank you."

Lachlan, Holden Commodore

Penrith Tyres & Mechanical Repairs

JAMISONTOWN
star star star star star

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star star star star star

Always good quality work from Chris and the boys and penrith tyres and mechanica...

Always good quality work from Chris and the boys and penrith tyres and mechanical cant fault them

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Daniel, Mitsubishi Lancer

Midas Penrith

PENRITH
star star star star star

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star star star star star

Midas in Penrith offered a great customer service that was friendly, professiona...

Midas in Penrith offered a great customer service that was friendly, professional and speedy at the same time. I will definitely be going back to Midas for my car services in the future.

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Sarah, Daihatsu Charade

Production Automotive

JAMISONTOWN
star star star star star

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star star star star star

"Great service at the right price."

Dave, FORD FOCUS

Hyper Coatings and Automotive

JAMISONTOWN
star star star star star

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star star star star star

I liked how i received a text message the day before for a reminder of appointme...

I liked how i received a text message the day before for a reminder of appointment the following morning. Good customer service. Called me when car was ready for pick up.

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Kaye, Ford Territory

Cilia's Automotive Solution

SAINT MARYS
star star star star star_half

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star star star star star

Best service and mechanic I have seen in decades! Helpful, friendly and, above a...

Best service and mechanic I have seen in decades! Helpful, friendly and, above all, honest! Could not be happier. This kind of service deserves repeat business and I will definitely be going back!

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dawn, Ford Falcon

* Minimum service amounts apply

Zoom Automotive

RIVERSTONE
star star star star star_half

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Jason at Zoom Automotive was very helpful and was very thorough in making sure t...

Jason at Zoom Automotive was very helpful and was very thorough in making sure that his work was done right. 5 stars ⭐️

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Nathan, Volkswagen Polo

Target Automotive

RIVERSTONE
star star star star star

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star star star star star

"Friendly staff and great service."

Tin, Toyota RAV4

Rays Automobiles

SHALVEY
star star star star star

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"Very good service done on time."

Rohit, Volkswagen Passat

NRMA Car Servicing Rouse Hill

ROUSE HILL
star star star star star_border

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star star star star star

EXCELLENT! Rang up the day before - booked in for me - thorough with the service...

EXCELLENT! Rang up the day before - booked in for me - thorough with the service - washed and cleaned the car

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Dan, HOLDEN BARINA

Midas Rouse Hill

ROUSE HILL
star star star star star_half

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I got a bit worried to see the shop was empty at the start in comparison to othe...

I got a bit worried to see the shop was empty at the start in comparison to other mechanics around the area. I had to ask the questions, if they have serviced an Audi Q5 Diesel before for 30,000 service. Although it's not a major service, I was quiet happy with the outcome.

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Alex, Audi Q5

Express Lube Cessnock

CESSNOCK
star star star star_half star_border

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star star star star star

"I couldn't have asked for any better service"

Andrew, Suzuki Swift

TopAutomotive

KINGS PARK
star star star star star_half

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"Very good and honest mevchanic highly recommended"

Ramy, Citroen C5 II

Kings Park Auto Electrical & Mechanical Repairs

KINGS PARK
star star star star star

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star star star star star

The service was excellent and the value for money was good too. I could feel the...

The service was excellent and the value for money was good too. I could feel the difference in comfort and drive after the servicing, it was great. Keep it up guys!

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Benny, NISSAN X-TRAIL

S Tech Automotive & Tyres

BLACKTOWN
star star star star star_half

LATEST REVIEW

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star star star star star

The mechanic was helpful and provided information about the condition of the var...

The mechanic was helpful and provided information about the condition of the various parts. Also advising what needed to be done in the future. Car was left clean and tidy.

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Suzanne, Hyundai ix35

Midas Blacktown

BLACKTOWN
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"Professional and very friendly team. All the best."

Raymon, Volkswagen Golf

Buddy's Motor Mechanic

ARNDELL PARK
star star star star star

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star star star star star

Happy with routine car servicing; also gave valuable advice about how to go abou...

Happy with routine car servicing; also gave valuable advice about how to go about a potential issue I already know about.

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Christian, TOYOTA COROLLA

Marjan Automotives

CASTLE HILL
star star star star star_half

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Only thing I paid $289 for scheduled service and additional $400 for additional ...

Only thing I paid $289 for scheduled service and additional $400 for additional repairs. I am not sure that additional amount of $400 is reasonable. It would be good to get some comparisons.

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Myooran, Toyota Camry

Tassell Automotive

CASTLE HILL
star star star star star_half

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"They were very friendly, professional."

Mori, TOYOTA PRIUS

NRMA Car Servicing Seven Hills

SEVEN HILLS
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"Excellent service, great price, very happy"

Glen, Toyota Landcruiser/Prado

All Tyres & Mechanical

SEVEN HILLS
star star star star star_half

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"Great work and very nice people"

Jayhaan, Toyota Hilux

Complete Car Care

SEVEN HILLS
star star star star star_half

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star star star star star

"First time customer service was exellent Thank you"

Ingrid, Toyota Yaris

Team Wild Speed

WETHERILL PARK
star star star star star_half

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VW Golf TDI /DSG....Arrived was quick and simple check in by a nice lady "Name e...

VW Golf TDI /DSG....Arrived was quick and simple check in by a nice lady "Name escapes me now, sorry!", dropped off keys and off I went because I had pre booked with all details was very simple......after completed they called me I arrived back went upstairs ....a quick chat about service paid was handed my keys...car parked nicely in driveway and away I went.....simple and fuss free as It should be. Car is running great was 120K service purrs like a cat as it always has cant fault the service....will be back for the next one!

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GEORGE, Volkswagen Golf VI Estate

Kariong Automotive

KARIONG
star star star star star

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"Helpful and communicative, great service from Kariong Automotive"

Ash, Mazda 3

In Car Racing

WETHERILL PARK
star star_border star_border star_border star_border

Express Lube West Gosford

WEST GOSFORD
star star star star star_half

LATEST REVIEW

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star star star star star

I was welcomed by the Receptionist, filled out some paper work, waited less than...

I was welcomed by the Receptionist, filled out some paper work, waited less than 5 minutes in a well set out waiting room (internet, lounges, tv, coffee machine), when a driver asked for me, to drive me home so I could do a few things while I waited for my car to be repaired. My driver was very polite engaging me in conversation all the way home. Later (at home), I was contacted by a mechanic saying I needed extra parts, with a full explanation as to why they were required. After a short discussion, the process went ahead without a hitch. Allocated time for repairs was 1 - 2 hours, after which I was contacted by the mechanic, who was waiting outside my home for the return pickup journey. Again I was engaged in conversation, and it was no time before I was dropped off at the workshop, where my car was waiting, made a quick payment after being told what the mechanics did to the car, preparing me for the next service for allotted work to be performed. I jumped in the car and drove home. A worry free 150000km service for my very reliable 2011 Outlander.

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George, Mitsubishi Outlander

German Autocare Pty Ltd

HORNSBY
star star star star star_half

LATEST REVIEW

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star star star star star

Wanna find a local workshop to sort out basic mechanical issues of my car and wo...

Wanna find a local workshop to sort out basic mechanical issues of my car and won't cost me an arm and a leg. First time trying them on my BMW for a minor checkup and engine oil / filter change. Drop the car at 8 am and ready for pickup at 10:15 am. Explain in detail regarding any problem on the car and coming with advice and solution. Price is reasonable and fair. Will definitely go back to them in future.

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Ray, BMW X3

Nationwide Auto Service Centre West Gosford

WEST GOSFORD
star star star star star

LATEST REVIEW

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star star star star star

As per usual an efficient service, done within the allocated time so I didn't ha...

As per usual an efficient service, done within the allocated time so I didn't have to lose a day's work, no hidden costs and extra items that the major dealers always seem to recommend adding to your costs.

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Paul, MAZDA BT50

C & M Vas Automotive

NORTHMEAD
star star star star star_half

LATEST REVIEW

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star star star star star

Great Mechanic... Everything was clearly explained and excellent price for my 15...

Great Mechanic... Everything was clearly explained and excellent price for my 150,000km service! Highly recommended!!

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Scott, Holden Commodore

Tyrepower Hornsby

HORNSBY
star star star star star_half

LATEST REVIEW

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star star star star star

"good reliable service and helpful staff"

Vladimir, Toyota Camry

Auto Assist

WETHERILL PARK
star star star star star_half

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star star star star star

Very professional and excellent efficient service. Only thing is they charged ap...

Very professional and excellent efficient service. Only thing is they charged approx: $15 extra for the de-carbonising of the car that I purchased in addition to the Timing Belt change. All in all, I am very happy with their service and would recommend to others.

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Nihal, Volkswagen Golf

Pro Car Auto

NORTH PARRAMATTA
star star star star star_half

LATEST REVIEW

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star star star star star

"Excellent price, very friendly staff, service done very professionally."

frank, Mitsubishi ASX

Micar Care

NORTH PARRAMATTA
star star star star star_half

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star star star star star_border

"Prompt and honest service and a great price!"

Laura, Mazda 3

NRMA Car Servicing Hornsby

HORNSBY
star star star star star_half

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star star star star_border star_border

Service was okay. There was a free car was mentioned for my service which was no...

Service was okay. There was a free car was mentioned for my service which was not done. Also, there was some rubbish from the servicing left inside the car. I used to like their service earlier but seem to have deteriorated now. Will be good if they can step up again.

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Gopinath, Peugeot 307 CC

NAS Automotives

THORNLEIGH
star star star star star

LATEST REVIEW

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star star star star star

Asked for a replacement timing belt and added a water pump to the job on the day...

Asked for a replacement timing belt and added a water pump to the job on the day. They were great, quoting me the price for the water pump and telling me what is involved and getting my approval prior to doing the work. They were very busy but still spent the time to get the job done right. I was very impressed with them and the price.

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Darlene, Toyota Kluger

Pacific Auto Centre

THORNLEIGH
star star star star star_half

LATEST REVIEW

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star star star star star

Great communication and super smooth transaction. Could. It have been better. Lo...

Great communication and super smooth transaction. Could. It have been better. Loved it!

Read more

James, Suzuki Grand Vitara

Book trusted and local mechanics with AutoGuru.

You’ll always find the right Kandos mechanics & car services here at AutoGuru! Just fill in our ‘Instant Quotes’ form, browse the quotes from the Central West mechanics closest to you and book in. All the quotes are fixed, so you’ll always know ahead of time how much you’ll pay.

When you search for a car service option in Kandos, we gather all of the local mechanics that provide the exact service you need for your vehicle make and model. You’re comparing apples with apples. Each mechanic provides an instant quote online, so when you go to pay after the service there are no nasty surprises.

If you need a logbook service, a tune up or a repair, we can help you find the closest Kandos mechanic for the best price. Our partner mechanics service and repair all makes and models and no job is too big or too small. Quality local service at a fixed, upfront price – what more can you ask for?

Do you know your car is due for a service or repair but just can't find the time to book in with a mechanic? AutoGuru allows you to get upfront quotes from local mobile mechanics in Kandos. With an average star rating of from genuine customer reviews, you can make a decision based on others experiences.

Had another crazy week and forgot to organise the car service? We know plenty of trusted mechanics open on Saturday in Kandos. You can search instant quotes and book your car service or repair within minutes!

Questions? Speak with a Service Advisor
1300 655 661