Frequently Asked Questions

Is the price quoted, the price I will pay?

Yes, the price quoted is the price you’ll pay. You won’t pay a cent more and you’ll get exactly what’s listed in the inclusions.

And don’t worry, if there’s any additional work required, the mechanic will contact you and get your consent prior to starting.

Can I change my service date?

Sure, we get that things pop up. Just call our friendly team on 1300 655 661 and we’ll happily reschedule your booking.

There's no fee to reschedule your booking, however, if you’ve prepaid upfront on credit card, PayPal or ZipPay and wish to cancel your booking altogether, you will be refunded the original booking fee paid, minus a $20 cancellation fee.

Should you fail to show up at the time and place arranged with the Workshop without canceling in advance, you will forfeit the entire prepaid amount.

For full details see https://www.autoguru.com.au/terms#refunds

Does the price include parts and labour?

Yes, all our pricing includes parts, labour and GST.

Is there a loan car available?

Some of our workshops do offer a loan car and/or a drop off/pick up service (up to 5km from the workshop).

If the workshop is a Preferred Partner, these extras will be listed on the right hand side, underneath their pricing.

If the workshop is not a Preferred Partner, click the ‘Book Now’ button and then click the ‘Add a Roadworthy, Pink Slip or other common tasks’ text underneath the inclusions box at the top of the page.

Any additional services offered by the workshop will be included in this section.

What's the difference between a basic service and a logbook service?

A basic service includes engine oil and engine oil filter change, as well as a general safety inspection and inspection of all fluids.

If minor quantities of fluids are required, the mechanic will top these up.

A logbook service is a series of scheduled tasks recommended by the vehicle manufacturer at certain time intervals. Every logbook service is different. See “What’s Included In My Service”.

Will the mechanic stamp my logbook?

Absolutely, the mechanic will sign and stamp your logbook to meet manufacturer requirements.

They will sign off each task as it’s finished, and only stamp your logbook once all tasks specified by the manufacturer have been completed.

Will my warranty be affected if I book with one of your mechanics rather than the dealership?

The Australian Competition & Consumer Commission (ACCC) states that any certified mechanical workshop or mobile mechanic is indeed qualified to carry out logbook servicing as per manufacturer’s specifications, without voiding your New Car Warranty.

Our mechanics are able to carry out logbook servicing, according to the manufacturer’s specifications, using quality parts and lubricants.

The mechanic will sign off each item and stamp your logbook once all tasks are completed and your warranty will remain intact.

Where can I find the inclusions for my service?

Once you’ve typed in all your details and submitted the quote request form, you’ll see a list of suitable mechanics in your area and their costs to carry out your car service.

You can view all the inclusions for your service by clicking the blue 'Service Inclusions' button at the top of the page.

Can the mechanic come to me?

Yes! Our network of mobile mechanics can come to your home or workplace to carry out vehicle inspections, car servicing and some minor repairs.

Go through the search process and when you come to the page listing mechanics in your area, mobile mechanics in your area will be listed along with workshops.

Can I get quotes for repairs and inspections?

You sure can! Simply hit the “Repair” button under the ‘Great, what can we quote you for?’ section of the form and a bunch of common repairs tasks will come up automatically for you to select.

You can also type your specific repair issue into the blank search box and our system will bring up any related tasks.

If your particular repair or inspection task isn’t listed under the common items tabs, click the ‘No match? Add comment’ button and type your issue in the “Describe what you need” box at the bottom of the section.

Should you have more than one repair or inspection task to quote, you can add more tasks by clicking the +Repair or +Inspection tabs.

What are my payment options?

Booking through AutoGuru gives you access to three payment options:

1. Pay upfront using your credit card or PayPal;
2. Create a reusable, interest-free ZipPay account to pay now and make easy weekly or monthly payments over time; or
3. Pay the workshop once your car service and/or repairs have been completed.

Cancellation fees apply. For full Terms & Conditions visit https://www.autoguru.com.au/terms

What’s included in my service?

Once you’ve typed in all your details and submitted the quote request form, you’ll see a list of trusted mechanics in your area and their costs to carry out your car service.

You can view all the inclusions for your service by clicking the blue 'What's included?' text at the top of the page. It’s just under the three black boxes.

Otto

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Westend Auto Repairs

BATHURST
star star star star star_border

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star star star star star

"Excellent work , very happy & will be back"

Sally, Nissan Murano

A1 Mechanical & Exhaust

ORANGE
star star star star star_half

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star star star star star

The mechanic was helpful, efficient and very friendly. He not only made the exp...

The mechanic was helpful, efficient and very friendly. He not only made the experience painless but also outmatched my expectations.

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Fabienne, Toyota Camry

Springwood Tyre Service

VALLEY HEIGHTS
star star star star star

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star star star star star

Took longer than expected but lovely mechanics! Always do their best with prices...

Took longer than expected but lovely mechanics! Always do their best with prices and their work is always tops!

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Ashley, Daewoo Kalos

Graeme Horner Automotive

BLAXLAND
star star star star star_border

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star star star star star

Great service from Graeme and team. Honest, trustworthy and responsive. As a sin...

Great service from Graeme and team. Honest, trustworthy and responsive. As a single female going to a new garage I felt looked after.

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Kate, Mitsubishi Express Van

No deposit & interest free

BOOK NOW, PAY LATER

Other mechanics in Central West

Bob Adamson Automotive Pty Ltd

SOUTH WINDSOR
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"Great bunch of guys, easy to deal with, know their stuff. Service with a smile."

Wayne, VOLKSWAGEN GOLF

Penrith Car Service

PENRITH
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Had to take my car in for a service and because engine light had come on a coupl...

Had to take my car in for a service and because engine light had come on a couple of times too so I knew there was some kind of issue. The guys found a few little issues and explained it well and gave me costings during the day. Very pleased with result and customer service was awesome.

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Jasmine, Holden Commodore

NRMA Car Servicing Penrith

PENRITH
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I got my front brake pads and rotors replaced and a suspension bushes inspection...

I got my front brake pads and rotors replaced and a suspension bushes inspection. My experience was very good and the prices I got were decent. The front desk assistant Gary was very helpful. Only one minor flaw is that I'm still waiting on my invoice to be emailed to me.

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Kimberley, Holden Barina

Penrith Tyres & Mechanical Repairs

JAMISONTOWN
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I always feel uneasy when the car needs servicing - not knowing who to utilise. ...

I always feel uneasy when the car needs servicing - not knowing who to utilise. I have never provided feedback to anyone asking - but I will make an exception here. Seriously, if you have any doubts about the level or service or professionalism you receive from a mechanic, give the guys at Penrith Tyres & Mechanical Repairs a go (the name is mouthful). I arrived to pick my car up and couldn't find it. I was initially thinking, hang on, have they gone for a joy ride? But then, seeing my concern, the owner gave me a tour of the workshop, and I found they had additional bays out the back, and the car was just getting an engine clean (they did that complimentary). I will definitely use them ongoing now - the fixed pricing allows comparisons to be made - and the family ownership shows me they care about the growth and reputation of their business. Hendo. Warrimoo

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Henry, HONDA CIVIC

DC Automotive Pty Ltd

MULGRAVE
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Recently had a 170,000 km for our 2006 Holden Berlina serviced by DC Automotive....

Recently had a 170,000 km for our 2006 Holden Berlina serviced by DC Automotive. Dave was more than helpful explaining exactly what the service included. Our car had not been serviced for 30,000 km, and required a few more things done to it. Dave explained them all, including all costs associated.

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David, HOLDEN BERLINA

Midas Penrith

PENRITH
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"Easy, no fuss, friendly staff. Wouldn't hesitate to recommend to others."

Annette, Audi Q3

Production Automotive

JAMISONTOWN
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"Excellent service and friendly staff"

Dave, DODGE NITRO

Hyper Coatings and Automotive

JAMISONTOWN
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The staff were very friendly and efficient. I waited in the office while my car ...

The staff were very friendly and efficient. I waited in the office while my car was being serviced and I felt comfortable in their company.

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Sue, MITSUBISHI MIRAGE

Euro Prestige

VINEYARD
star star star star star

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Beyond happy with my experience with Euro Prestige. Fast, professional, quality ...

Beyond happy with my experience with Euro Prestige. Fast, professional, quality staff and service. Very happy, would highly recommend and I will defiantly be returning.

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Natalie, Land Rover Range Rover Sport

Cilia's Automotive Solution

SAINT MARYS
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"Excellent, friendly service, fast and efficient."

Faima, Ford Falcon

Rays Automobiles

SHALVEY
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Very helpful people there. Gave the useful advice and drop off service is conven...

Very helpful people there. Gave the useful advice and drop off service is convenient.

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Sigang, MITSUBISHI TRITON

Target Automotive

RIVERSTONE
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"Friendly staff and great service."

Tin, Toyota RAV4

* Minimum service amounts apply

Zoom Automotive

RIVERSTONE
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Mechanics were helpful and friendly and professional, communicated well and drov...

Mechanics were helpful and friendly and professional, communicated well and drove me home and picked me up. I am very pleased to have discovered a reliable local car service to depend on

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Glenys, Nissan Tiida

Zack's Automotive

MUSWELLBROOK
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I was extremely happy with the service received at Zack's Automotive. Zack the o...

I was extremely happy with the service received at Zack's Automotive. Zack the owner is a hands-on guy and talks you through the process and makes sure you are completely satisfied with what he's offering. I couldn't recommend he and his friendly team more highly!

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Michelle, NISSAN X-TRAIL

NRMA Car Servicing Rouse Hill

ROUSE HILL
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Good service, dropped car off no issues, no up sell, Picked up in the afternoon...

Good service, dropped car off no issues, no up sell, Picked up in the afternoon, no issues. Car felt like it had been serviced afterwards, and was washed and vacuumed.

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Stuart, HYUNDAI SANTA FE

Midas Rouse Hill

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Excellent service. Reasonable price. Even gave me half price for the roadworthy...

Excellent service. Reasonable price. Even gave me half price for the roadworthy test with a drop off and pick up when ready. Also received free movie tickets. No complaints, will definitely use again. 5 stars

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Graham, Toyota Camry

TopAutomotive

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Excellent !!! Top bloke, great service, great price and even threw in a complime...

Excellent !!! Top bloke, great service, great price and even threw in a complimentary car wash and vacuum. Highly recommend !!!

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Anthony, Lexus IS

Kings Park Auto Electrical & Mechanical Repairs

KINGS PARK
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The service was excellent and the value for money was good too. I could feel the...

The service was excellent and the value for money was good too. I could feel the difference in comfort and drive after the servicing, it was great. Keep it up guys!

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Benny, NISSAN X-TRAIL

Singleton Auto Electrical Service

SINGLETON
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"No fuss and a good job, happy with the service"

Mark, Holden Barina

S Tech Automotive & Tyres

BLACKTOWN
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Fantastic service and the price guarantee was all we paid. We required follow u...

Fantastic service and the price guarantee was all we paid. We required follow up assistance regarding another matter with the car and they were more than helpful. Totally recommend S Tech Automotive !!

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Brett, Holden Ute

Midas Blacktown

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Staff were very helpful and upfront with cost and service. Manager was kind enou...

Staff were very helpful and upfront with cost and service. Manager was kind enough to drop me and pick me up from the station.

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Chaminda, SUBARU XV

Buddy's Motor Mechanic

ARNDELL PARK
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Happy with routine car servicing; also gave valuable advice about how to go abou...

Happy with routine car servicing; also gave valuable advice about how to go about a potential issue I already know about.

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Christian, TOYOTA COROLLA

Marjan Automotives

CASTLE HILL
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Alex and the team have offered me the best service I have ever had for ages. Hon...

Alex and the team have offered me the best service I have ever had for ages. Honest, professional and quality work Totally recommend him for everyone

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Mahmoud, Hyundai Tiburon

Complete Car Care

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Very glad to know the professional place for mitsubishi, had a good experience t...

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Su, Mitsubishi ASX

NRMA Car Servicing Seven Hills

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I did wait and expected 1 1/2-2 hours wait which was not a problem. All in all y...

I did wait and expected 1 1/2-2 hours wait which was not a problem. All in all yes it was fine ... but a nice touch would have been a quick spray the the hose, but then that was par for the course with the Honda dealers alas now out of warranty!

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Cynthia, Honda Civic

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"Good service"

Carlos, Honda CR-V

Tassell Automotive

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Very professional team, would recommend to anyone in the Hills District! Complet...

Very professional team, would recommend to anyone in the Hills District! Completed the service in a timely matter, clear and precise about exactly everything. Didn't hide or try to add things like others out there. Was very happy.

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Ayhan, MITSUBISHI LANCER

Rapid Auto Service Centre Pty Ltd

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Sam was very good with explaining whats being serviced and what are the charges ...

Sam was very good with explaining whats being serviced and what are the charges about. He even dropped me at my office which saved me a lot of time. Was very nice experience.

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Pradeep, Lexus RX

Team Wild Speed

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Dusco, Ford Laser

In Car Racing

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Auto Assist

WETHERILL PARK
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Absolutely excellent to deal with! Communication was great, they were profession...

Absolutely excellent to deal with! Communication was great, they were professional and very helpful! I’ll definitely be bringing my car back to these guys! The second we took the car away we could feel the difference - very impressed, very happy!

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Ryan, Holden Barina

Clancy Automotive Dubbo

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Easy and professional, Brendan looked after me perfectly and couldn't do enough ...

Easy and professional, Brendan looked after me perfectly and couldn't do enough for me. Will definitely be back for my next service, car is running great.

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Beau, HONDA ACCORD

C & M Vas Automotive

NORTHMEAD
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Chris was great, he organised a loan car for me and updated me with the progress...

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Merryn, Toyota Tarago

EA Quality Auto Repairs

SMITHFIELD
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"Good service"

Pari, Toyota Camry

Pro Car Auto

NORTH PARRAMATTA
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"Excellent price, very friendly staff, service done very professionally."

frank, Mitsubishi ASX

Micar Care

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The workshop took the job with very short notice (The workshop I've orginally bo...

The workshop took the job with very short notice (The workshop I've orginally booked the service with became unable to meet the requirements on the agreed date).

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Arnold, Toyota Corolla

Express Lube Cessnock

CESSNOCK
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"I couldn't have asked for any better service"

Andrew, Suzuki Swift

German Autocare Pty Ltd

HORNSBY
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"Exceptional service, very honest guy. Already recommending my friends to him. "

Edison, Audi A4

Tyrepower Hornsby

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Great service and communication from start to finish. All done on time and reaso...

Great service and communication from start to finish. All done on time and reasonably priced

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Chris, Holden Barina/Barina Classic

NAS Automotives

THORNLEIGH
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"Great speedy service. Very courteous staff."

Saaim, Toyota Camry

A1 Euro Motors

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"Good car service"

Niraj, Jeep Compass

Book trusted and local mechanics with AutoGuru.

Compare the top rated mechanics in the Ilford area to find the best car service options near you. AutoGuru combines services from local mechanics and national brands, and all prices are fixed upfront. Enter your vehicle details, check the price and book all in one place. Book online now, or call 1300 655 661.

All of the quotes for Ilford mechanics at AutoGuru are based upon the same scheduled service task, so only the cost of parts and labour varies. This means you’ll always know how much your service or repair will cost before booking it in. We have all the top mechanics in Central West, so try us today!

Here at AutoGuru, we list quality mechanics who can offer you the best price on services or repairs. You’ll receive a fixed price quote for all makes and models and you’ll be able to find the Ilford mechanic that’s most conveniently located to you.

Do you know your car is due for a service or repair but just can't find the time to book in with a mechanic? AutoGuru allows you to get upfront quotes from local mobile mechanics in Ilford. With an average star rating of from genuine customer reviews, you can make a decision based on others experiences.

Find trusted mechanics that are open on Saturday. Whatever your budget is - we've teamed up with ZipPay to offer you flexible, interest free payments. Don't let life get in the way of your car. book your car service or repair now!

Questions? Speak with a Service Advisor
1300 655 661