Frequently Asked Questions

Is the price quoted, the price I will pay?

Yes, the price quoted is the price you’ll pay. You won’t pay a cent more and you’ll get exactly what’s listed in the inclusions.

And don’t worry, if there’s any additional work required, the mechanic will contact you and get your consent prior to starting.

Can I change my service date?

Sure, we get that things pop up. Just call our friendly team on 1300 655 661 and we’ll happily reschedule your booking.

There's no fee to reschedule your booking, however, if you’ve prepaid upfront on credit card, PayPal or ZipPay and wish to cancel your booking altogether, you will be refunded the original booking fee paid, minus a $20 cancellation fee.

Should you fail to show up at the time and place arranged with the Workshop without canceling in advance, you will forfeit the entire prepaid amount.

For full details see https://www.autoguru.com.au/terms#refunds

Does the price include parts and labour?

Yes, all our pricing includes parts, labour and GST.

Is there a loan car available?

Some of our workshops do offer a loan car and/or a drop off/pick up service (up to 5km from the workshop).

If the workshop is a Preferred Partner, these extras will be listed on the right hand side, underneath their pricing.

If the workshop is not a Preferred Partner, click the ‘Book Now’ button and then click the ‘Add a Roadworthy, Pink Slip or other common tasks’ text underneath the inclusions box at the top of the page.

Any additional services offered by the workshop will be included in this section.

What's the difference between a basic service and a logbook service?

A basic service includes engine oil and engine oil filter change, as well as a general safety inspection and inspection of all fluids.

If minor quantities of fluids are required, the mechanic will top these up.

A logbook service is a series of scheduled tasks recommended by the vehicle manufacturer at certain time intervals. Every logbook service is different. See “What’s Included In My Service”.

Will the mechanic stamp my logbook?

Absolutely, the mechanic will sign and stamp your logbook to meet manufacturer requirements.

They will sign off each task as it’s finished, and only stamp your logbook once all tasks specified by the manufacturer have been completed.

Will my warranty be affected if I book with one of your mechanics rather than the dealership?

The Australian Competition & Consumer Commission (ACCC) states that any certified mechanical workshop or mobile mechanic is indeed qualified to carry out logbook servicing as per manufacturer’s specifications, without voiding your New Car Warranty.

Our mechanics are able to carry out logbook servicing, according to the manufacturer’s specifications, using quality parts and lubricants.

The mechanic will sign off each item and stamp your logbook once all tasks are completed and your warranty will remain intact.

Where can I find the inclusions for my service?

Once you’ve typed in all your details and submitted the quote request form, you’ll see a list of suitable mechanics in your area and their costs to carry out your car service.

You can view all the inclusions for your service by clicking the blue 'Service Inclusions' button at the top of the page.

Can the mechanic come to me?

Yes! Our network of mobile mechanics can come to your home or workplace to carry out vehicle inspections, car servicing and some minor repairs.

Go through the search process and when you come to the page listing mechanics in your area, mobile mechanics in your area will be listed along with workshops.

Can I get quotes for repairs and inspections?

You sure can! Simply hit the “Repair” button under the ‘Great, what can we quote you for?’ section of the form and a bunch of common repairs tasks will come up automatically for you to select.

You can also type your specific repair issue into the blank search box and our system will bring up any related tasks.

If your particular repair or inspection task isn’t listed under the common items tabs, click the ‘No match? Add comment’ button and type your issue in the “Describe what you need” box at the bottom of the section.

Should you have more than one repair or inspection task to quote, you can add more tasks by clicking the +Repair or +Inspection tabs.

What are my payment options?

Booking through AutoGuru gives you access to three payment options:

1. Pay upfront using your credit card or PayPal;
2. Create a reusable, interest-free ZipPay account to pay now and make easy weekly or monthly payments over time; or
3. Pay the workshop once your car service and/or repairs have been completed.

Cancellation fees apply. For full Terms & Conditions visit https://www.autoguru.com.au/terms

What’s included in my service?

Once you’ve typed in all your details and submitted the quote request form, you’ll see a list of trusted mechanics in your area and their costs to carry out your car service.

You can view all the inclusions for your service by clicking the blue 'What's included?' text at the top of the page. It’s just under the three black boxes.

Otto

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Clancy Automotive Dubbo

DUBBO CBD
star star star star star

LATEST REVIEW

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star star star star star

Easy and professional, Brendan looked after me perfectly and couldn't do enough ...

Easy and professional, Brendan looked after me perfectly and couldn't do enough for me. Will definitely be back for my next service, car is running great.

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Beau, HONDA ACCORD

Tyreright Dubbo

DUBBO CBD
star star star star star_half

LATEST REVIEW

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star star star star star

They were very thorough with the checks, better than most other places I have ta...

They were very thorough with the checks, better than most other places I have taken my vehicle to. Will definitely use them in the future. The mechanic was clear in his explanations which was helpful

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Rod, Honda Jazz

RPM Dubbo

DUBBO CBD
star star star star star_half

LATEST REVIEW

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star star star star star

"Fast convenient and cheap price will be returning later"

Amelia, Holden Commodore

A1 Mechanical & Exhaust

ORANGE
star star star star star_half

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star star star star star_border

It's good. It will be much appreciated if there's curtesy car available for the ...

It's good. It will be much appreciated if there's curtesy car available for the customer during the car servicing

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Venkat, Renault Megane III

Westend Auto Repairs

BATHURST
star star star star star_half

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star star star star star

"Excellent work , very happy & will be back"

Sally, Nissan Murano

No deposit & interest free

BOOK NOW, PAY LATER

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Zack's Automotive

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Very detailed and professional car servicing by Zac's and great value for mony t...

Very detailed and professional car servicing by Zac's and great value for mony too

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Colleen, Honda Accord Euro

Gunnedah Diesel Service

GUNNEDAH
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"Brilliant, quick and did a great job"

Josh, Chrysler 300

Singleton Auto Electrical Service

SINGLETON
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Thank you so much, great service, great price, and extremely friendly staff. I ...

Thank you so much, great service, great price, and extremely friendly staff. I will Definitely use this service again.

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Belinda, Holden Colorado

Springwood Tyre Service

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Took longer than expected but lovely mechanics! Always do their best with prices...

Took longer than expected but lovely mechanics! Always do their best with prices and their work is always tops!

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Ashley, Daewoo Kalos

Graeme Horner Automotive

BLAXLAND
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Great service from Graeme and team. Honest, trustworthy and responsive. As a sin...

Great service from Graeme and team. Honest, trustworthy and responsive. As a single female going to a new garage I felt looked after.

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Kate, Mitsubishi Express Van

Bob Adamson Automotive Pty Ltd

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Fine, however was charged extra for the part that I didn't know needed replacing...

Fine, however was charged extra for the part that I didn't know needed replacing. It seemed necessary though, so was ok with it. This part of extra charge, on top of the fixed price.

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Anya, MAZDA 6

Penrith Car Service

PENRITH
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Had to take my car in for a service and because engine light had come on a coupl...

Had to take my car in for a service and because engine light had come on a couple of times too so I knew there was some kind of issue. The guys found a few little issues and explained it well and gave me costings during the day. Very pleased with result and customer service was awesome.

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Jasmine, Holden Commodore

DC Automotive Pty Ltd

MULGRAVE
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Recently had a 170,000 km for our 2006 Holden Berlina serviced by DC Automotive....

Recently had a 170,000 km for our 2006 Holden Berlina serviced by DC Automotive. Dave was more than helpful explaining exactly what the service included. Our car had not been serviced for 30,000 km, and required a few more things done to it. Dave explained them all, including all costs associated.

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David, HOLDEN BERLINA

Express Lube Cessnock

CESSNOCK
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"I couldn't have asked for any better service"

Andrew, Suzuki Swift

NRMA Car Servicing Penrith

PENRITH
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No issues. Dropped off on time and was ready in time. The car was washed and cle...

No issues. Dropped off on time and was ready in time. The car was washed and cleaned from the inside which is bonus. The local Toyota dealer wanted $380 for the service. NRMA did the same service for $269.

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Mohit, TOYOTA COROLLA

Euro Prestige

VINEYARD
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The total care and careful attention to getting my car going even better was suc...

The total care and careful attention to getting my car going even better was such a grateful relief.

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Rhonda, Mercedes-Benz 200-230

Penrith Tyres & Mechanical Repairs

JAMISONTOWN
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"Good communication, was dropped off at work, good prices. Will be back"

Steve, Honda Accord Euro

Midas Penrith

PENRITH
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Took too lgn to finish. Dropped the car at 8am and was told to come back at 5pm....

Took too lgn to finish. Dropped the car at 8am and was told to come back at 5pm. Not sure if everything was checked because car would not start when I picked up the car. They had to jump start the car. Anonymous.

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Mike, Mazda CX-5

Production Automotive

JAMISONTOWN
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"Excellent service and friendly staff"

Dave, DODGE NITRO

Hyper Coatings and Automotive

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The staff were very friendly and efficient. I waited in the office while my car ...

The staff were very friendly and efficient. I waited in the office while my car was being serviced and I felt comfortable in their company.

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Sue, MITSUBISHI MIRAGE

Cilia's Automotive Solution

SAINT MARYS
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Best service and mechanic I have seen in decades! Helpful, friendly and, above a...

Best service and mechanic I have seen in decades! Helpful, friendly and, above all, honest! Could not be happier. This kind of service deserves repeat business and I will definitely be going back!

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dawn, Ford Falcon

Target Automotive

RIVERSTONE
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"Friendly staff and great service."

Tin, Toyota RAV4

* Minimum service amounts apply

Zoom Automotive

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"I was happy that the price they quoted was the final price, no surprises."

Robin, Volvo XC90

Rays Automobiles

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Very helpful people there. Gave the useful advice and drop off service is conven...

Very helpful people there. Gave the useful advice and drop off service is convenient.

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Sigang, MITSUBISHI TRITON

Tyreright Tamworth

TAMINDA
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Very helpful, quick happy to drop you off and pick you up after te service compl...

Very helpful, quick happy to drop you off and pick you up after te service completed

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Catherine, Honda Civic

NRMA Car Servicing Rouse Hill

ROUSE HILL
star star star star star_border

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They only advised what additional work might be required in the future. I was ca...

They only advised what additional work might be required in the future. I was called by Ruben and advised what needs to be changed and how long my car can be run without change. Have provided a quote. I knew exactly what needs to be change on my VW Jetta, and their findings are the same. Thanks for being honest NRMA Rouse Hill. This is my second log book service with this workshop, and would definitely recommend to others.

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Md, VOLKSWAGEN JETTA

Midas Rouse Hill

ROUSE HILL
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I got a bit worried to see the shop was empty at the start in comparison to othe...

I got a bit worried to see the shop was empty at the start in comparison to other mechanics around the area. I had to ask the questions, if they have serviced an Audi Q5 Diesel before for 30,000 service. Although it's not a major service, I was quiet happy with the outcome.

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Alex, Audi Q5

TopAutomotive

KINGS PARK
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"Very good and honest mevchanic highly recommended"

Ramy, Citroen C5 II

Kings Park Auto Electrical & Mechanical Repairs

KINGS PARK
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The service was excellent and the value for money was good too. I could feel the...

The service was excellent and the value for money was good too. I could feel the difference in comfort and drive after the servicing, it was great. Keep it up guys!

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Benny, NISSAN X-TRAIL

Cant's Motor Repairs

MAITLAND
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Very happy with the service provided, professional, called when the car was avai...

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Bernadette, MITSUBISHI TRITON

S Tech Automotive & Tyres

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experienced very helpful and friendly service from the owner, just booked for car service and pink slip and was told the brake pads were due to be replaced.

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Wei, Mitsubishi Lancer

Midas Blacktown

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Staff were very helpful and upfront with cost and service. Manager was kind enou...

Staff were very helpful and upfront with cost and service. Manager was kind enough to drop me and pick me up from the station.

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Chaminda, SUBARU XV

Beacon Motors

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"Was nice and quick. Would recommend"

Chad, Nissan Navara/Pick-up

Buddy's Motor Mechanic

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Happy with routine car servicing; also gave valuable advice about how to go abou...

Happy with routine car servicing; also gave valuable advice about how to go about a potential issue I already know about.

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Christian, TOYOTA COROLLA

Smart Torque Automotive

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The team at Smart Torque were fantastic. Great and friendly service, very knowle...

The team at Smart Torque were fantastic. Great and friendly service, very knowledgeable and an absolute pleasure dealing with Leigh and the team. Will be coming back again and again.

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Nick, Holden Cruze

Marjan Automotives

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"Car was ready quickly. Courteous staff."

Julie, Mitsubishi Lancer

Tassell Automotive

CASTLE HILL
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Very professional team, would recommend to anyone in the Hills District! Complet...

Very professional team, would recommend to anyone in the Hills District! Completed the service in a timely matter, clear and precise about exactly everything. Didn't hide or try to add things like others out there. Was very happy.

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Ayhan, MITSUBISHI LANCER

Rapid Auto Service Centre Pty Ltd

CASTLE HILL
star star star star star_half

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star star star star_border star_border

I can't feel any change after this service. My handbrake was not tightened, and ...

I can't feel any change after this service. My handbrake was not tightened, and no change when I step on the pedal. I had my car service two times before this time, both of the previous services made me feel different, even the sound of the engine. But this time, no. Attitude was good. I'm not blaming anything here, just telling the fact of my case.

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Ben, Toyota Camry

Complete Car Care

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Very happy the service provided by complete care care. they did it within 1.5hr ...

Very happy the service provided by complete care care. they did it within 1.5hr including great inside and outside clean. thanks

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danielle, Hyundai Veloster

NRMA Car Servicing Seven Hills

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"Every time it says free car wash worth $25, every time no one washed the car."

Eric, Volkswagen Polo

All Tyres & Mechanical

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Good service, honest and reasonable prices. All genuine quality parts were used ...

Good service, honest and reasonable prices. All genuine quality parts were used for my Rav4. Will definitely use their services next time and also recommend my friends. Cheers Raj

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Rajesh, Toyota RAV4

Team Wild Speed

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star star star star star_half

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It was great experience to talk to people who want to help you and know what the...

It was great experience to talk to people who want to help you and know what they are talking about.

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Nick, Nissan Murano

The Service Centre East Maitland

EAST MAITLAND
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Good advice after the service was complete. made good suggestions on other work ...

Good advice after the service was complete. made good suggestions on other work that may be required. Nice people.

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Ryan, Mazda CX-5

Kariong Automotive

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"Guys are very knowledgeable, quick and valuable service"

Alissa, Nissan Patrol

In Car Racing

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InGear Mechanical Mobile Mechanic

airport_shuttle Mobile Mechanic

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"Top bloke, knows his stuff, will definitely be using him again next service"

Phil, Mitsubishi Lancer

Book trusted and local mechanics with AutoGuru.

Looking for a mechanic in Goolma? AutoGuru finds your closest quality car mechanics for you to compare all in one place. We combine Central West’s best car service options for your vehicle and location; so you can book with the click of a button, and one fixed price.

Using AutoGuru to find a local Goolma mechanic allows you to easily compare top mechanics for your vehicle and your price range all in one place. We find all results for the exact service tasks you need, wherever in Central West you are. Instant online quotes allow you to compare the costs of labour and parts and choose the mechanic that’s right for you.

We source all types of services for all types of vehicles, from a standard safety check on a Hyundai, to a milestone logbook service on a Jaguar. Our trusted mechanics in the Goolma area have you covered whatever your vehicle needs.

Do you lead a busy lifestyle? Whether it be kids, work, activities or sport it seems our lives as getting busier and busier. Easily and conveniently keep on top of your car maintenance and repairs with a mobile mechanic in Goolma.

Find trusted mechanics that are open on Saturday. Whatever your budget is - we've teamed up with ZipPay to offer you flexible, interest free payments. Don't let life get in the way of your car. book your car service or repair now!

Questions? Speak with a Service Advisor
1300 655 661