Frequently Asked Questions

Is the price quoted, the price I will pay?

Yes, the price quoted is the price you’ll pay. You won’t pay a cent more and you’ll get exactly what’s listed in the inclusions.

And don’t worry, if there’s any additional work required, the mechanic will contact you and get your consent prior to starting.

Can I change my service date?

Sure, we get that things pop up. Just call our friendly team on 1300 655 661 and we’ll happily reschedule your booking.

There's no fee to reschedule your booking, however, if you’ve prepaid upfront on credit card, PayPal or ZipPay and wish to cancel your booking altogether, you will be refunded the original booking fee paid, minus a $20 cancellation fee.

Should you fail to show up at the time and place arranged with the Workshop without canceling in advance, you will forfeit the entire prepaid amount.

For full details see https://www.autoguru.com.au/terms#refunds

Does the price include parts and labour?

Yes, all our pricing includes parts, labour and GST.

Is there a loan car available?

Some of our workshops do offer a loan car and/or a drop off/pick up service (up to 5km from the workshop).

If the workshop is a Preferred Partner, these extras will be listed on the right hand side, underneath their pricing.

If the workshop is not a Preferred Partner, click the ‘Book Now’ button and then click the ‘Add a Roadworthy, Pink Slip or other common tasks’ text underneath the inclusions box at the top of the page.

Any additional services offered by the workshop will be included in this section.

What's the difference between a basic service and a logbook service?

A basic service includes engine oil and engine oil filter change, as well as a general safety inspection and inspection of all fluids.

If minor quantities of fluids are required, the mechanic will top these up.

A logbook service is a series of scheduled tasks recommended by the vehicle manufacturer at certain time intervals. Every logbook service is different. See “What’s Included In My Service”.

Will the mechanic stamp my logbook?

Absolutely, the mechanic will sign and stamp your logbook to meet manufacturer requirements.

They will sign off each task as it’s finished, and only stamp your logbook once all tasks specified by the manufacturer have been completed.

Will my warranty be affected if I book with one of your mechanics rather than the dealership?

The Australian Competition & Consumer Commission (ACCC) states that any certified mechanical workshop or mobile mechanic is indeed qualified to carry out logbook servicing as per manufacturer’s specifications, without voiding your New Car Warranty.

Our mechanics are able to carry out logbook servicing, according to the manufacturer’s specifications, using quality parts and lubricants.

The mechanic will sign off each item and stamp your logbook once all tasks are completed and your warranty will remain intact.

Where can I find the inclusions for my service?

Once you’ve typed in all your details and submitted the quote request form, you’ll see a list of suitable mechanics in your area and their costs to carry out your car service.

You can view all the inclusions for your service by clicking the blue 'Service Inclusions' button at the top of the page.

Can the mechanic come to me?

Yes! Our network of mobile mechanics can come to your home or workplace to carry out vehicle inspections, car servicing and some minor repairs.

Go through the search process and when you come to the page listing mechanics in your area, mobile mechanics in your area will be listed along with workshops.

Can I get quotes for repairs and inspections?

You sure can! Simply hit the “Repair” button under the ‘Great, what can we quote you for?’ section of the form and a bunch of common repairs tasks will come up automatically for you to select.

You can also type your specific repair issue into the blank search box and our system will bring up any related tasks.

If your particular repair or inspection task isn’t listed under the common items tabs, click the ‘No match? Add comment’ button and type your issue in the “Describe what you need” box at the bottom of the section.

Should you have more than one repair or inspection task to quote, you can add more tasks by clicking the +Repair or +Inspection tabs.

What are my payment options?

Booking through AutoGuru gives you access to three payment options:

1. Pay upfront using your credit card or PayPal;
2. Create a reusable, interest-free ZipPay account to pay now and make easy weekly or monthly payments over time; or
3. Pay the workshop once your car service and/or repairs have been completed.

Cancellation fees apply. For full Terms & Conditions visit https://www.autoguru.com.au/terms

What’s included in my service?

Once you’ve typed in all your details and submitted the quote request form, you’ll see a list of trusted mechanics in your area and their costs to carry out your car service.

You can view all the inclusions for your service by clicking the blue 'What's included?' text at the top of the page. It’s just under the three black boxes.

Otto

Search and book Gollan mechanics. Book your car service online and save.

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Clancy Automotive Dubbo

DUBBO CBD
star star star star star

LATEST REVIEW

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star star star star star

"Good service,high standard."

Ray, MITSUBISHI OUTLANDER

Tyreright Dubbo

DUBBO CBD
star star star star star_half

LATEST REVIEW

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star star star star star

They were very thorough with the checks, better than most other places I have ta...

They were very thorough with the checks, better than most other places I have taken my vehicle to. Will definitely use them in the future. The mechanic was clear in his explanations which was helpful

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Rod, Honda Jazz

RPM Dubbo

DUBBO CBD
star star star star star_half

LATEST REVIEW

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star star star star star

"Fast convenient and cheap price will be returning later"

Amelia, Holden Commodore

A1 Mechanical & Exhaust

ORANGE
star star star star star_half

LATEST REVIEW

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star star star star star

Great customer service, friendly helpful guys. Fantastic price. I will definitel...

Great customer service, friendly helpful guys. Fantastic price. I will definitely be going back in the future.

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Suzie, Holden Barina/Barina Classic

Westend Auto Repairs

BATHURST
star star star star star_border

LATEST REVIEW

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star star star star star

"Excellent work , very happy & will be back"

Sally, Nissan Murano

No deposit & interest free

BOOK NOW, PAY LATER

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Zack's Automotive

MUSWELLBROOK
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Very detailed and professional car servicing by Zac's and great value for mony t...

Very detailed and professional car servicing by Zac's and great value for mony too

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Colleen, Honda Accord Euro

Gunnedah Diesel Service

GUNNEDAH
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"Brilliant, quick and did a great job"

Josh, Chrysler 300

Singleton Auto Electrical Service

SINGLETON
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Thank you so much, great service, great price, and extremely friendly staff. I ...

Thank you so much, great service, great price, and extremely friendly staff. I will Definitely use this service again.

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Belinda, Holden Colorado

Springwood Tyre Service

VALLEY HEIGHTS
star star star star star

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It was very simple and straightforward. I intend to use them more often in the f...

It was very simple and straightforward. I intend to use them more often in the future and will get a better feel for the quality of service they provide.

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Tarun, HONDA ACCORD

Tyreright Tamworth

TAMINDA
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They were professional. Took time to explain what was needed and their prices we...

They were professional. Took time to explain what was needed and their prices were far cheaper than the local car dealer for the same work quoted. I can highly recommend them and will use them again for scheduled servicing of my car.

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James, Holden Barina/Barina Classic

Graeme Horner Automotive

BLAXLAND
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Basic service was done but extra expenses were inflated. Thankfully they called ...

Basic service was done but extra expenses were inflated. Thankfully they called before doing anything outside and I was able to tell them not to do it.

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Adam, HOLDEN BARINA

Bob Adamson Automotive Pty Ltd

SOUTH WINDSOR
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Fine, however was charged extra for the part that I didn't know needed replacing...

Fine, however was charged extra for the part that I didn't know needed replacing. It seemed necessary though, so was ok with it. This part of extra charge, on top of the fixed price.

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Anya, MAZDA 6

Penrith Car Service

PENRITH
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"Super fast and hassle-free service."

Phill, Suzuki Swift

Express Lube Cessnock

CESSNOCK
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"Great service we will be a return customer"

Kim, Hyundai i30

NRMA Car Servicing Penrith

PENRITH
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"Very kind and helpful. Thanks Gary."

Gayle, Suzuki Swift

DC Automotive Pty Ltd

MULGRAVE
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I'd like to personally thank the whole team from DC Automotive Pty Ltd! Firstly,...

I'd like to personally thank the whole team from DC Automotive Pty Ltd! Firstly, I was welcomed into the office by Dave and he knew exactly who I was (I had an early 8am booking). We had a good old chat about the car and if there was a possibility of other work needing to be done to it he would let me know. I got a lift home from one of the mechanics - very handy considering I was about 5k from home. The service was for a MY 12.5 VW Passat Diesel Wagon and it needed a new timing belt - a big job! A quick phone call later in the afternoon confirmed the price. They were on the mark as quoted and even changed another belt but didn't charge me labor for it which was really nice of them. I was offered to be picked up from my house and taken back to my car - how good is that? I planned to get a taxi, so the pick up was extremely handy and I had a nice chat on the way there.Dave showed me all of the parts that were replaced and talked me through it which was very handy. All in all the car was given the thumbs up by Dave and nothing else could be found. He gave me some handy advice which I will keep in mind for the future. If you are looking for an honest, reliable, friendly and professional mechanic - Dave and the team are for you. Owning a European car is always a worry, but not any longer. I am really looking forward to my next service and would definitely recommend DC Automotive Pty Ltd.

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William, Volkswagen Passat

Penrith Tyres & Mechanical Repairs

JAMISONTOWN
star star star star star

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I always feel uneasy when the car needs servicing - not knowing who to utilise. ...

I always feel uneasy when the car needs servicing - not knowing who to utilise. I have never provided feedback to anyone asking - but I will make an exception here. Seriously, if you have any doubts about the level or service or professionalism you receive from a mechanic, give the guys at Penrith Tyres & Mechanical Repairs a go (the name is mouthful). I arrived to pick my car up and couldn't find it. I was initially thinking, hang on, have they gone for a joy ride? But then, seeing my concern, the owner gave me a tour of the workshop, and I found they had additional bays out the back, and the car was just getting an engine clean (they did that complimentary). I will definitely use them ongoing now - the fixed pricing allows comparisons to be made - and the family ownership shows me they care about the growth and reputation of their business. Hendo. Warrimoo

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Henry, HONDA CIVIC

Euro Prestige

VINEYARD
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The total care and careful attention to getting my car going even better was suc...

The total care and careful attention to getting my car going even better was such a grateful relief.

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Rhonda, Mercedes-Benz 200-230

Production Automotive

JAMISONTOWN
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"Excellent service and friendly staff"

Dave, DODGE NITRO

Midas Penrith

PENRITH
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"Happy with my service at Midas Penrith, will be happy to continue using them."

Annette, Mazda BT-50

Hyper Coatings and Automotive

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The staff were very friendly and efficient. I waited in the office while my car ...

The staff were very friendly and efficient. I waited in the office while my car was being serviced and I felt comfortable in their company.

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Sue, MITSUBISHI MIRAGE

Cilia's Automotive Solution

SAINT MARYS
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Customer service was great,quick and would definitely recommend this business to...

Customer service was great,quick and would definitely recommend this business to everyone

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Rob, Toyota Tarago

Target Automotive

RIVERSTONE
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"Friendly staff and great service."

Tin, Toyota RAV4

Rays Automobiles

SHALVEY
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"Very good service done on time."

Rohit, Volkswagen Passat

* Minimum service amounts apply

Zoom Automotive

RIVERSTONE
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Mechanics were helpful and friendly and professional, communicated well and drov...

Mechanics were helpful and friendly and professional, communicated well and drove me home and picked me up. I am very pleased to have discovered a reliable local car service to depend on

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Glenys, Nissan Tiida

NRMA Car Servicing Rouse Hill

ROUSE HILL
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Good service, dropped car off no issues, no up sell, Picked up in the afternoon...

Good service, dropped car off no issues, no up sell, Picked up in the afternoon, no issues. Car felt like it had been serviced afterwards, and was washed and vacuumed.

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Stuart, HYUNDAI SANTA FE

Midas Rouse Hill

ROUSE HILL
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I got a bit worried to see the shop was empty at the start in comparison to othe...

I got a bit worried to see the shop was empty at the start in comparison to other mechanics around the area. I had to ask the questions, if they have serviced an Audi Q5 Diesel before for 30,000 service. Although it's not a major service, I was quiet happy with the outcome.

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Alex, Audi Q5

TopAutomotive

KINGS PARK
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"Milan was efficient and really helpful!"

Jenny, Hyundai Getz

Kings Park Auto Electrical & Mechanical Repairs

KINGS PARK
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The service was excellent and the value for money was good too. I could feel the...

The service was excellent and the value for money was good too. I could feel the difference in comfort and drive after the servicing, it was great. Keep it up guys!

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Benny, NISSAN X-TRAIL

Cant's Motor Repairs

MAITLAND
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Very nice people fast service and if you have a problem with car next day they a...

Very nice people fast service and if you have a problem with car next day they are very helpful. Would use their services again

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Laurel, Ford Territory

S Tech Automotive & Tyres

BLACKTOWN
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Fantastic service and the price guarantee was all we paid. We required follow u...

Fantastic service and the price guarantee was all we paid. We required follow up assistance regarding another matter with the car and they were more than helpful. Totally recommend S Tech Automotive !!

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Brett, Holden Ute

Beacon Motors

LORN
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"Was nice and quick. Would recommend"

Chad, Nissan Navara/Pick-up

Midas Blacktown

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Staff were very helpful and upfront with cost and service. Manager was kind enou...

Staff were very helpful and upfront with cost and service. Manager was kind enough to drop me and pick me up from the station.

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Chaminda, SUBARU XV

Smart Torque Automotive

MAITLAND
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Rich was friendly, helpful and efficient. The team at Smart Torque is fantastic....

Rich was friendly, helpful and efficient. The team at Smart Torque is fantastic. Made me feel comfortable knowing my car was in good hands. I'll definitely be going back!

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Catherine, JEEP COMPASS

Buddy's Motor Mechanic

ARNDELL PARK
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Happy with routine car servicing; also gave valuable advice about how to go abou...

Happy with routine car servicing; also gave valuable advice about how to go about a potential issue I already know about.

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Christian, TOYOTA COROLLA

Marjan Automotives

CASTLE HILL
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Alex and the team have offered me the best service I have ever had for ages. Hon...

Alex and the team have offered me the best service I have ever had for ages. Honest, professional and quality work Totally recommend him for everyone

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Mahmoud, Hyundai Tiburon

Tassell Automotive

CASTLE HILL
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"Guy was very friendly, helpful and did a great job on my car."

Kerwen, HYUNDAI ix35

Complete Car Care

SEVEN HILLS
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"Excellent service"

Robin, Mazda 3

Rapid Auto Service Centre Pty Ltd

CASTLE HILL
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I can't feel any change after this service. My handbrake was not tightened, and ...

I can't feel any change after this service. My handbrake was not tightened, and no change when I step on the pedal. I had my car service two times before this time, both of the previous services made me feel different, even the sound of the engine. But this time, no. Attitude was good. I'm not blaming anything here, just telling the fact of my case.

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Ben, Toyota Camry

NRMA Car Servicing Seven Hills

SEVEN HILLS
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"It was done by experienced and well trained staff. Love it."

Mukesh, Holden Captiva

All Tyres & Mechanical

SEVEN HILLS
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"Great work and very nice people"

Jayhaan, Toyota Hilux

The Service Centre East Maitland

EAST MAITLAND
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Good advice after the service was complete. made good suggestions on other work ...

Good advice after the service was complete. made good suggestions on other work that may be required. Nice people.

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Ryan, Mazda CX-5

Team Wild Speed

WETHERILL PARK
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Great service and car was ready in less than an hour..would definitely recommend...

Great service and car was ready in less than an hour..would definitely recommend and use this company again

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Kerry, Mitsubishi Colt

In Car Racing

WETHERILL PARK
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Kariong Automotive

KARIONG
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"great people to deal with"

Darren, JEEP GRAND CHEROKEE

Auto Assist

WETHERILL PARK
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I had asked for the lowest quote for timing belt change and was given the right ...

I had asked for the lowest quote for timing belt change and was given the right quote. Thanks to AutoGuru. The only thing that was not disclosed was that it did not include water pump change cost. Whoever I have asked for a quote over the phone all include water pump change. If I had the information beforehand maybe I would have accepted the higher quotes. AutoGuru was great in finding the requested quote. So I cannot fault them. **The mechanic I chose, on the other hand, was dodgy though by not including the water pump cost. I only found out when I left the car with him.**

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Kai, Holden Cruze

InGear Mechanical Mobile Mechanic

airport_shuttle Mobile Mechanic

star star star star star

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Jarrod provides excellent service and knowledge, and on site servicing for the s...

Jarrod provides excellent service and knowledge, and on site servicing for the same price as a workshop service. Highly recommended.

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Rob, Mazda 3

Book trusted and local mechanics with AutoGuru.

You don’t need to call all the mechanics in Central West to find the best quote – we do it for you! We have an easy to use database of Gollan mechanics & car services waiting to offer you the best deal. Just enter a couple of details, choose from the list of fixed quotes and book!

Why spend hours ringing around when you can find all the best mechanics in Gollan right here? Our upfront quoting system means you’ll know beforehand how much your repair or service will be, so no nasty surprises. It really couldn’t be easier. Join other happy Central West customers today!

Our results list hundreds of trusted mechanics in Central West, which is why we compare specific services for specific vehicle makes and models. When you need a mechanic for your Volkswagen or Ford, we list only the workshops in and around Gollan that service this vehicle, narrowing the results to show exactly what you need.

Don't forget you can also compare and book local mobile mechanics in Gollan through AutoGuru! Whether you need a standard oil chance, 90,000km logbook service, timing belt replacement or a roadworthy certificate, mobile mechanics in Gollan have the tools to do the job.

Find trusted mechanics that are open on Saturday. Whatever your budget is - we've teamed up with ZipPay to offer you flexible, interest free payments. Don't let life get in the way of your car. book your car service or repair now!

Questions? Speak with a Service Advisor
1300 655 661