Frequently Asked Questions

Is the price quoted, the price I will pay?

Yes, the price quoted is the price you’ll pay. You won’t pay a cent more and you’ll get exactly what’s listed in the inclusions.

And don’t worry, if there’s any additional work required, the mechanic will contact you and get your consent prior to starting.

Can I change my service date?

Sure, we get that things pop up. Just call our friendly team on 1300 655 661 and we’ll happily reschedule your booking.

There's no fee to reschedule your booking, however, if you’ve prepaid upfront on credit card, PayPal or ZipPay and wish to cancel your booking altogether, you will be refunded the original booking fee paid, minus a $20 cancellation fee.

Should you fail to show up at the time and place arranged with the Workshop without canceling in advance, you will forfeit the entire prepaid amount.

For full details see https://www.autoguru.com.au/terms#refunds

Does the price include parts and labour?

Yes, all our pricing includes parts, labour and GST.

Is there a loan car available?

Some of our workshops do offer a loan car and/or a drop off/pick up service (up to 5km from the workshop).

If the workshop is a Preferred Partner, these extras will be listed on the right hand side, underneath their pricing.

If the workshop is not a Preferred Partner, click the ‘Book Now’ button and then click the ‘Add a Roadworthy, Pink Slip or other common tasks’ text underneath the inclusions box at the top of the page.

Any additional services offered by the workshop will be included in this section.

What's the difference between a basic service and a logbook service?

A basic service includes engine oil and engine oil filter change, as well as a general safety inspection and inspection of all fluids.

If minor quantities of fluids are required, the mechanic will top these up.

A logbook service is a series of scheduled tasks recommended by the vehicle manufacturer at certain time intervals. Every logbook service is different. See “What’s Included In My Service”.

Will the mechanic stamp my logbook?

Absolutely, the mechanic will sign and stamp your logbook to meet manufacturer requirements.

They will sign off each task as it’s finished, and only stamp your logbook once all tasks specified by the manufacturer have been completed.

Will my warranty be affected if I book with one of your mechanics rather than the dealership?

The Australian Competition & Consumer Commission (ACCC) states that any certified mechanical workshop or mobile mechanic is indeed qualified to carry out logbook servicing as per manufacturer’s specifications, without voiding your New Car Warranty.

Our mechanics are able to carry out logbook servicing, according to the manufacturer’s specifications, using quality parts and lubricants.

The mechanic will sign off each item and stamp your logbook once all tasks are completed and your warranty will remain intact.

Where can I find the inclusions for my service?

Once you’ve typed in all your details and submitted the quote request form, you’ll see a list of suitable mechanics in your area and their costs to carry out your car service.

You can view all the inclusions for your service by clicking the blue 'Service Inclusions' button at the top of the page.

Can the mechanic come to me?

Yes! Our network of mobile mechanics can come to your home or workplace to carry out vehicle inspections, car servicing and some minor repairs.

Go through the search process and when you come to the page listing mechanics in your area, mobile mechanics in your area will be listed along with workshops.

Can I get quotes for repairs and inspections?

You sure can! Simply hit the “Repair” button under the ‘Great, what can we quote you for?’ section of the form and a bunch of common repairs tasks will come up automatically for you to select.

You can also type your specific repair issue into the blank search box and our system will bring up any related tasks.

If your particular repair or inspection task isn’t listed under the common items tabs, click the ‘No match? Add comment’ button and type your issue in the “Describe what you need” box at the bottom of the section.

Should you have more than one repair or inspection task to quote, you can add more tasks by clicking the +Repair or +Inspection tabs.

What are my payment options?

Booking through AutoGuru gives you access to three payment options:

1. Pay upfront using your credit card or PayPal;
2. Create a reusable, interest-free ZipPay account to pay now and make easy weekly or monthly payments over time; or
3. Pay the workshop once your car service and/or repairs have been completed.

Cancellation fees apply. For full Terms & Conditions visit https://www.autoguru.com.au/terms

What’s included in my service?

Once you’ve typed in all your details and submitted the quote request form, you’ll see a list of trusted mechanics in your area and their costs to carry out your car service.

You can view all the inclusions for your service by clicking the blue 'What's included?' text at the top of the page. It’s just under the three black boxes.

Otto

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SWIFT Service Centre

WAGGA WAGGA CBD
star star star star star_half

LATEST REVIEW

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star star star star star

"Great Service happy with the level of service. Friendly and approachable!"

Kate, Nissan X-TRAIL

NRMA Car Servicing Wagga Wagga

WAGGA WAGGA CBD
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"Excellent customer service. Car very clean on my return."

JULIE, Honda Accord

A1 Mechanical & Exhaust

ORANGE
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It's good. It will be much appreciated if there's curtesy car available for the ...

It's good. It will be much appreciated if there's curtesy car available for the customer during the car servicing

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Venkat, Renault Megane III

No deposit & interest free

BOOK NOW, PAY LATER

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RPM Dubbo

DUBBO CBD
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"Fast convenient and cheap price will be returning later"

Amelia, Holden Commodore

Tyreright Dubbo

DUBBO CBD
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They were very thorough with the checks, better than most other places I have ta...

They were very thorough with the checks, better than most other places I have taken my vehicle to. Will definitely use them in the future. The mechanic was clear in his explanations which was helpful

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Rod, Honda Jazz

Westend Auto Repairs

BATHURST
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"Excellent work , very happy & will be back"

Sally, Nissan Murano

Ultra Tune Belconnen

BELCONNEN
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"Ultra Tune Belconnen did a great job. Timely, and very helpfulful. Cheers"

Steve, Mitsubishi Lancer

Paul Whyte Automotive

GUNGAHLIN
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So easy to use, made it simple to book the car in. I also put in a question, to ...

So easy to use, made it simple to book the car in. I also put in a question, to which I was called the day after I booked and it was answered. Can not fault this at all!

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Michelle, Mitsubishi Lancer

The Car Doctor

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Work done as expected and the explained what could be needed done in the future....

Work done as expected and the explained what could be needed done in the future. Car was detailed on the outside which I found was great. I would go back Vince

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Vincent, Audi A4 quattro

Carco Exhaust & Automotive

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The price was exactly as quoted and very flexible with drop off and collection. ...

The price was exactly as quoted and very flexible with drop off and collection. The only set back was the lack of parking availability within close proximity to the business.

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Shell, Holden Barina/Barina Classic

GenTech Automotive & Performance Centre

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Gentech were professional and shorted my issue quickly even though the incorrect...

Gentech were professional and shorted my issue quickly even though the incorrect part was initially delivery for fitment.

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Andy, Ford Ranger

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MITCHELL
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Great bunch of people. Don and Peter are great and explain what's been done to y...

Great bunch of people. Don and Peter are great and explain what's been done to your car, and all within a great timeframe.

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Van, MITSUBISHI ASX

N & D Auto Services Pty Ltd

MITCHELL
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Easy to book a service No long waiting list. Reasonable price. Will certainly co...

Easy to book a service No long waiting list. Reasonable price. Will certainly come back.

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Wenqian, Mazda 3

Ultra Tune Phillip

PHILLIP
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"Very professional and friendly service"

Datta, BMW X3

NRMA Car Servicing Majura Park

CANBERRA INTERNATIONAL AIRPORT
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"Great service great feedback awesome carwash and price"

Elizabeth, Suzuki Swift

Ultra Tune Fyshwick

FYSHWICK
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"Great service"

Joel, Nissan Navara

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GREENWAY
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First time i had a car serviced by NRMA - good experience and i will go back. Substantially cheaper than the dealer.

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Raj, Peugeot 208

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"They where so helpful also great service"

John, Honda Accord Euro

Goodyear Autocare Fyshwick

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Easy booking. I tried to book in last minute. Cuz I need the car for a road trip. No service center was willing to take my vehicle. Auto-guru managed to sequeeze me in. Good customer service auto guru!

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Adam, Toyota Camry

ABS Molonglo

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"Very friendly and helpful, provided good service. Would recommend to friends. "

Jeff, NISSAN PULSAR

5A Mechanical Repair

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The guys were very thorough and provided a plain English explanation of what nee...

The guys were very thorough and provided a plain English explanation of what needed to be done before going ahead with the works. They were also happy to show me the parts that needed replacing when I asked. This is a small and friendly workshop with a focus on a customer service from guys who seem to know their stuff.

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Craig, Mitsubishi Outlander

ABS Albury

LAVINGTON
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Very friendly staff, log book service completed without any issues. Would recommend and use again.

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Liz, Jeep Grand Cherokee

Mechanika Motors

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"Car is running great, very pleased with the service! Would recommend"

Louise, Mitsubishi ASX

ABS Wodonga

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Excellent work and great service, I will be going to them again for my next serv...

Excellent work and great service, I will be going to them again for my next service

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Lia, Mazda CX-5

Springwood Tyre Service

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Springwood tyre service are fantastic. Lovely blokes. Lovely customer service. G...

Springwood tyre service are fantastic. Lovely blokes. Lovely customer service. Great job on my car

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Ashley, Daewoo Kalos

Graeme Horner Automotive

BLAXLAND
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Basic service was done but extra expenses were inflated. Thankfully they called ...

Basic service was done but extra expenses were inflated. Thankfully they called before doing anything outside and I was able to tell them not to do it.

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Adam, HOLDEN BARINA

Penrith Tyres & Mechanical Repairs

JAMISONTOWN
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The owner George spent time with me, and fully explained the service, and genera...

The owner George spent time with me, and fully explained the service, and general chit chat. Seems to be a really decent bloke, and explained his wife and 3 sons work there. I asked about the oil used, and he said he only uses Penrite. To complete the service, he washed the engine bay, and blackened the tyres. More than happy!

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leigh, Toyota Landcruiser/Prado

Hyper Coatings and Automotive

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The staff were very friendly and efficient. I waited in the office while my car ...

The staff were very friendly and efficient. I waited in the office while my car was being serviced and I felt comfortable in their company.

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Sue, MITSUBISHI MIRAGE

Production Automotive

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"Great service at the right price."

Dave, FORD FOCUS

Penrith Car Service

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Friendly service, no surprises in additional costs and car was ready within 3 ho...

Friendly service, no surprises in additional costs and car was ready within 3 hours. Would recommend

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Mathew, Nissan Tiida

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Workshop was busy. Office seemed clean. We're contacted when car was ready and no big surprises.

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Hellen, Mazda 2

Midas Penrith

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"Very knowledgeable and well priced. Will go back."

Dave, Holden Commodore

Cilia's Automotive Solution

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Makayla, Subaru Liberty

APR Mechanical

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Very friendly and helpful... Awesome service, Mark was very accommodating and th...

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Fernando, Mazda BT-50

Rays Automobiles

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Very helpful people there. Gave the useful advice and drop off service is conven...

Very helpful people there. Gave the useful advice and drop off service is convenient.

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Sigang, MITSUBISHI TRITON

ABS Shepparton

SHEPPARTON CBD
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The service I received was excellent and friendly. I was dropped off in town whi...

The service I received was excellent and friendly. I was dropped off in town while the car was being serviced and promptly picked up to collect my car. I recommend ABS Shepparton as a service provider and Fixedprice CarService also for their great service. It saved us money by being able to have a choice for the same service.

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Richard, HYUNDAI i30

Bob Adamson Automotive Pty Ltd

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Bob was an incredible mechanic who did a great job on my car. He was quick and e...

Bob was an incredible mechanic who did a great job on my car. He was quick and efficient and kept me in the loop every step of the way. Happy to say he'll be my regular from now on! :)

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Natalie, Toyota RAV4

Tyrepower Campbelltown

CAMPBELLTOWN
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Very happy with my recent car service, and the customer service was a fantastic ...

Very happy with my recent car service, and the customer service was a fantastic added extra with Brian taking the time to drop me home and collect me when my car was ready! The only downside was them putting a sticker on my back window. I prefer not to have any stickers and it bothered me that they just did this without asking.

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Anna-Paige, SUZUKI ALTO

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Work carried out was good. And as mention for complimentary car wash they said w...

Work carried out was good. And as mention for complimentary car wash they said we only do if we perform service.

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Jatinder, Honda Civic

Midas Campbelltown

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"Excellent"

Robert, Kia Rio

DC Automotive Pty Ltd

MULGRAVE
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Recently had a 170,000 km for our 2006 Holden Berlina serviced by DC Automotive. Dave was more than helpful explaining exactly what the service included. Our car had not been serviced for 30,000 km, and required a few more things done to it. Dave explained them all, including all costs associated.

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David, HOLDEN BERLINA

Euro Prestige

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The total care and careful attention to getting my car going even better was suc...

The total care and careful attention to getting my car going even better was such a grateful relief.

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Rhonda, Mercedes-Benz 200-230

Target Automotive

RIVERSTONE
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"Friendly staff and great service."

Tin, Toyota RAV4

Crofty's Auto & Tyres

SOUTH NOWRA
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"Booked over the Internet for a log book service on my Holden Captiva 7 LX. "

Jethro, Holden Captiva

Ultra Tune Ingleburn

INGLEBURN
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"Good people, and best price around Campbelltown."

Jone, Ford Territory

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Zoom Automotive

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Jason at Zoom Automotive was very helpful and was very thorough in making sure t...

Jason at Zoom Automotive was very helpful and was very thorough in making sure that his work was done right. 5 stars ⭐️

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Nathan, Volkswagen Polo

Team Wild Speed

WETHERILL PARK
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It was great experience to talk to people who want to help you and know what the...

It was great experience to talk to people who want to help you and know what they are talking about.

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Nick, Nissan Murano

CPH Automotive

airport_shuttle Mobile Mechanic

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Only there for approximately 30 minutes and the invoice doesn't actually say wha...

Only there for approximately 30 minutes and the invoice doesn't actually say what was done, just says log book service and not what they checked/reviewed.

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Lisa, Ford Falcon

Book trusted and local mechanics with AutoGuru.

You’ll always find the right Girral mechanics & car services here at AutoGuru! Just fill in our ‘Instant Quotes’ form, browse the quotes from the Central West mechanics closest to you and book in. All the quotes are fixed, so you’ll always know ahead of time how much you’ll pay.

Using AutoGuru to find a local Girral mechanic allows you to easily compare top mechanics for your vehicle and your price range all in one place. We find all results for the exact service tasks you need, wherever in Central West you are. Instant online quotes allow you to compare the costs of labour and parts and choose the mechanic that’s right for you.

AutoGuru sources services for a range of vehicle makes and models in Girral. From your standard 10,000km safety services to major milestone services, and everything in between, we find it for you. Settle on price up front, and book your service, it’s as simple as that.

Don't forget you can also compare and book local mobile mechanics in Girral through AutoGuru! Whether you need a standard oil chance, 90,000km logbook service, timing belt replacement or a roadworthy certificate, mobile mechanics in Girral have the tools to do the job.

Really wanted to go to that Saturday BBQ but need to service your car? We've got you sorted. Book trusted local mechanics in Girral that are open on Saturday and also offer a loan car and a drop off service! Don't let the boring adult stuff get in the way of your weekend. Get instant quotes on AutoGuru and we can help you save money and let you get back to the things you really enjoy!

Questions? Speak with a Service Advisor
1300 655 661