Frequently Asked Questions

Is the price quoted, the price I will pay?

Yes, the price quoted is the price you’ll pay. You won’t pay a cent more and you’ll get exactly what’s listed in the inclusions.

And don’t worry, if there’s any additional work required, the mechanic will contact you and get your consent prior to starting.

Can I change my service date?

Sure, we get that things pop up. Just call our friendly team on 1300 655 661 and we’ll happily reschedule your booking.

There's no fee to reschedule your booking, however, if you’ve prepaid upfront on credit card, PayPal or ZipPay and wish to cancel your booking altogether, you will be refunded the original booking fee paid, minus a $20 cancellation fee.

Should you fail to show up at the time and place arranged with the Workshop without canceling in advance, you will forfeit the entire prepaid amount.

For full details see https://www.autoguru.com.au/terms#refunds

Does the price include parts and labour?

Yes, all our pricing includes parts, labour and GST.

Is there a loan car available?

Some of our workshops do offer a loan car and/or a drop off/pick up service (up to 5km from the workshop).

If the workshop is a Preferred Partner, these extras will be listed on the right hand side, underneath their pricing.

If the workshop is not a Preferred Partner, click the ‘Book Now’ button and then click the ‘Add a Roadworthy, Pink Slip or other common tasks’ text underneath the inclusions box at the top of the page.

Any additional services offered by the workshop will be included in this section.

What's the difference between a basic service and a logbook service?

A basic service includes engine oil and engine oil filter change, as well as a general safety inspection and inspection of all fluids.

If minor quantities of fluids are required, the mechanic will top these up.

A logbook service is a series of scheduled tasks recommended by the vehicle manufacturer at certain time intervals. Every logbook service is different. See “What’s Included In My Service”.

Will the mechanic stamp my logbook?

Absolutely, the mechanic will sign and stamp your logbook to meet manufacturer requirements.

They will sign off each task as it’s finished, and only stamp your logbook once all tasks specified by the manufacturer have been completed.

Will my warranty be affected if I book with one of your mechanics rather than the dealership?

The Australian Competition & Consumer Commission (ACCC) states that any certified mechanical workshop or mobile mechanic is indeed qualified to carry out logbook servicing as per manufacturer’s specifications, without voiding your New Car Warranty.

Our mechanics are able to carry out logbook servicing, according to the manufacturer’s specifications, using quality parts and lubricants.

The mechanic will sign off each item and stamp your logbook once all tasks are completed and your warranty will remain intact.

Where can I find the inclusions for my service?

Once you’ve typed in all your details and submitted the quote request form, you’ll see a list of suitable mechanics in your area and their costs to carry out your car service.

You can view all the inclusions for your service by clicking the blue 'Service Inclusions' button at the top of the page.

Can the mechanic come to me?

Yes! Our network of mobile mechanics can come to your home or workplace to carry out vehicle inspections, car servicing and some minor repairs.

Go through the search process and when you come to the page listing mechanics in your area, mobile mechanics in your area will be listed along with workshops.

Can I get quotes for repairs and inspections?

You sure can! Simply hit the “Repair” button under the ‘Great, what can we quote you for?’ section of the form and a bunch of common repairs tasks will come up automatically for you to select.

You can also type your specific repair issue into the blank search box and our system will bring up any related tasks.

If your particular repair or inspection task isn’t listed under the common items tabs, click the ‘No match? Add comment’ button and type your issue in the “Describe what you need” box at the bottom of the section.

Should you have more than one repair or inspection task to quote, you can add more tasks by clicking the +Repair or +Inspection tabs.

What are my payment options?

Booking through AutoGuru gives you access to three payment options:

1. Pay upfront using your credit card or PayPal;
2. Create a reusable, interest-free ZipPay account to pay now and make easy weekly or monthly payments over time; or
3. Pay the workshop once your car service and/or repairs have been completed.

Cancellation fees apply. For full Terms & Conditions visit https://www.autoguru.com.au/terms

What’s included in my service?

Once you’ve typed in all your details and submitted the quote request form, you’ll see a list of trusted mechanics in your area and their costs to carry out your car service.

You can view all the inclusions for your service by clicking the blue 'What's included?' text at the top of the page. It’s just under the three black boxes.

Otto

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A1 Mechanical & Exhaust

ORANGE
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It's good. It will be much appreciated if there's curtesy car available for the ...

It's good. It will be much appreciated if there's curtesy car available for the customer during the car servicing

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Venkat, Renault Megane III

Westend Auto Repairs

BATHURST
star star star star star_border

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star star star star star

"Excellent work , very happy & will be back"

Sally, Nissan Murano

Clancy Automotive Dubbo

DUBBO CBD
star star star star star

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star star star star star

"Good service,high standard."

Ray, MITSUBISHI OUTLANDER

No deposit & interest free

BOOK NOW, PAY LATER

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Springwood Tyre Service

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Springwood tyre service are fantastic. Lovely blokes. Lovely customer service. G...

Springwood tyre service are fantastic. Lovely blokes. Lovely customer service. Great job on my car

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Ashley, Daewoo Kalos

RPM Dubbo

DUBBO CBD
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"Fast convenient and cheap price will be returning later"

Amelia, Holden Commodore

Tyreright Dubbo

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They were very thorough with the checks, better than most other places I have ta...

They were very thorough with the checks, better than most other places I have taken my vehicle to. Will definitely use them in the future. The mechanic was clear in his explanations which was helpful

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Graeme Horner Automotive

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Great service from Graeme and team. Honest, trustworthy and responsive. As a sin...

Great service from Graeme and team. Honest, trustworthy and responsive. As a single female going to a new garage I felt looked after.

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Kate, Mitsubishi Express Van

Penrith Tyres & Mechanical Repairs

JAMISONTOWN
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Fantastic Mechanic, ended up needing a major repair done on my car, Chris was mo...

Fantastic Mechanic, ended up needing a major repair done on my car, Chris was more then happy to show me and my son the broken parts and explain to my son what was wrong with the car because he is more mechanically inclined then i am. Did a fantastic job fixing the car and it is now running better than ever. Gained a returning customer

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William, Holden Cruze

Penrith Car Service

PENRITH
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Jasmine, Holden Commodore

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Really happy with the place and customer service nice people working there defin...

Really happy with the place and customer service nice people working there definitely will use them again

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Melinda, Toyota RAV4

NRMA Car Servicing Penrith

PENRITH
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"Absolutely no problems of any kind. Thank you."

Lachlan, Holden Commodore

Production Automotive

JAMISONTOWN
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"Great service at the right price."

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Midas Penrith

PENRITH
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"Really great service and very knowledgeable. Very happy"

Caroline, Ford Territory

Mechanika Motors

GOULBURN CBD
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After my initial apprehension, as I drove into a heavy vehicle repair area, I fo...

After my initial apprehension, as I drove into a heavy vehicle repair area, I found the Mechanika Motors experience very professional. I dropped my car off. I was taken to work immediately. My car was ready at the time I was advised. The staff were pleasant. The work was itemised and was matched to the work to be done in the Holden Service booklet. All in all a very pleasant experience.

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Ken, HOLDEN COMMODORE

Cilia's Automotive Solution

SAINT MARYS
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"Excellent customer service and nice job with the logbook service."

Denis, Holden Captiva

Bob Adamson Automotive Pty Ltd

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"Great bunch of guys, easy to deal with, know their stuff. Service with a smile."

Wayne, VOLKSWAGEN GOLF

Rays Automobiles

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"Very good service done on time."

Rohit, Volkswagen Passat

DC Automotive Pty Ltd

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I'd like to personally thank the whole team from DC Automotive Pty Ltd! Firstly,...

I'd like to personally thank the whole team from DC Automotive Pty Ltd! Firstly, I was welcomed into the office by Dave and he knew exactly who I was (I had an early 8am booking). We had a good old chat about the car and if there was a possibility of other work needing to be done to it he would let me know. I got a lift home from one of the mechanics - very handy considering I was about 5k from home. The service was for a MY 12.5 VW Passat Diesel Wagon and it needed a new timing belt - a big job! A quick phone call later in the afternoon confirmed the price. They were on the mark as quoted and even changed another belt but didn't charge me labor for it which was really nice of them. I was offered to be picked up from my house and taken back to my car - how good is that? I planned to get a taxi, so the pick up was extremely handy and I had a nice chat on the way there.Dave showed me all of the parts that were replaced and talked me through it which was very handy. All in all the car was given the thumbs up by Dave and nothing else could be found. He gave me some handy advice which I will keep in mind for the future. If you are looking for an honest, reliable, friendly and professional mechanic - Dave and the team are for you. Owning a European car is always a worry, but not any longer. I am really looking forward to my next service and would definitely recommend DC Automotive Pty Ltd.

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William, Volkswagen Passat

Euro Prestige

VINEYARD
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The total care and careful attention to getting my car going even better was suc...

The total care and careful attention to getting my car going even better was such a grateful relief.

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Rhonda, Mercedes-Benz 200-230

Target Automotive

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"Friendly staff and great service."

Tin, Toyota RAV4

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Zoom Automotive

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Jason at Zoom Automotive was very helpful and was very thorough in making sure t...

Jason at Zoom Automotive was very helpful and was very thorough in making sure that his work was done right. 5 stars ⭐️

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Nathan, Volkswagen Polo

APR Mechanical

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Very friendly and helpful... Awesome service, Mark was very accommodating and th...

Very friendly and helpful... Awesome service, Mark was very accommodating and the service was completed in 3 hour.

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Fernando, Mazda BT-50

Buddy's Motor Mechanic

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Happy with routine car servicing; also gave valuable advice about how to go abou...

Happy with routine car servicing; also gave valuable advice about how to go about a potential issue I already know about.

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Christian, TOYOTA COROLLA

TopAutomotive

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"Milan was efficient and really helpful!"

Jenny, Hyundai Getz

Midas Rouse Hill

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Excellent service. Reasonable price. Even gave me half price for the roadworthy...

Excellent service. Reasonable price. Even gave me half price for the roadworthy test with a drop off and pick up when ready. Also received free movie tickets. No complaints, will definitely use again. 5 stars

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Graham, Toyota Camry

NRMA Car Servicing Rouse Hill

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They only advised what additional work might be required in the future. I was ca...

They only advised what additional work might be required in the future. I was called by Ruben and advised what needs to be changed and how long my car can be run without change. Have provided a quote. I knew exactly what needs to be change on my VW Jetta, and their findings are the same. Thanks for being honest NRMA Rouse Hill. This is my second log book service with this workshop, and would definitely recommend to others.

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Md, VOLKSWAGEN JETTA

Team Wild Speed

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It was great experience to talk to people who want to help you and know what the...

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Nick, Nissan Murano

S Tech Automotive & Tyres

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The mechanic was very friendly and extremely thorough with the service and check...

The mechanic was very friendly and extremely thorough with the service and checks conducted. The price was very affordable and I would highly reccommend him to all.

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Midas Blacktown

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"Professional and very friendly team. All the best."

Raymon, Volkswagen Golf

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Great service, professional with clear communication and quality results. Fitted...

Great service, professional with clear communication and quality results. Fitted my car in on a busy Saturday at short notice. Great to know I've found a reliable local mechanic.

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katie, Hyundai Tucson

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"Good service and worth the cost"

Srinivasa, Toyota Corolla

Midas Campbelltown

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"Good service but it would be nice to if they wash it as well"

Varghese, Hyundai Accent

Ultra Tune Ingleburn

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Second visit to Ultratune Ingleburn and received the same great service by the t...

Second visit to Ultratune Ingleburn and received the same great service by the team at industry leading prices. Wouldn’t go anywhere else!

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Tyreright Prestons

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Great customer service. Quick to fix additional areas that needed servicing on t...

Great customer service. Quick to fix additional areas that needed servicing on top of what was requested.

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Patrick, Mercedes-Benz CLC-Class

In Car Racing

WETHERILL PARK
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Quick Stop Automotives

PRESTONS
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"Honest & Great Service"

Tammy, Suzuki Swift

Complete Car Care

SEVEN HILLS
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Excellent service and very nice people. I'm sure I'm coming back again.. Thanks ...

Excellent service and very nice people. I'm sure I'm coming back again.. Thanks guys!!!

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Jomel, Mazda CX-9

NRMA Car Servicing Seven Hills

SEVEN HILLS
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Holden Cruze service completed on time. Loved that the a car was washed & vacuum...

Holden Cruze service completed on time. Loved that the a car was washed & vacuumed. Great work & will be returning. Thanks again, F. Villacorta Ramos

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Florence, HOLDEN CRUZE

Auto Assist

WETHERILL PARK
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I have an excellent experience. The mechanic are accommodating and reallyy look ...

I have an excellent experience. The mechanic are accommodating and reallyy look after their customer. Special mention to Bill who is friendly as ever. Im happy to find a shop I can trust.

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renato, Honda City

All Tyres & Mechanical

SEVEN HILLS
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Good service, honest and reasonable prices. All genuine quality parts were used ...

Good service, honest and reasonable prices. All genuine quality parts were used for my Rav4. Will definitely use their services next time and also recommend my friends. Cheers Raj

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Rajesh, Toyota RAV4

EA Quality Auto Repairs

SMITHFIELD
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"Good service"

Pari, Toyota Camry

Liverpool Autocare

LIVERPOOL
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"all good..yet expensive"

Aravinb, HONDA CR-V

NRMA Car Servicing Liverpool

LIVERPOOL
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Very friendly, professional service, won't hesitate to take my car back for any ...

Very friendly, professional service, won't hesitate to take my car back for any repairs/servicing in the future.

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Bob, Volkswagen Golf V

* Minimum service amounts apply

Midas Liverpool

LIVERPOOL
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"Extremely friendly and competent service"

keone, Toyota Yaris

Bridgestone Select Liverpool

LIVERPOOL
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Friendly and efficient service. Car was ready on time. I will be using Liverpool...

Friendly and efficient service. Car was ready on time. I will be using Liverpool Bridgestone Select auto service for my other car as well

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Mark, MITSUBISHI LANCER

Marjan Automotives

CASTLE HILL
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The service was good. I was told what parts needed to change and service was don...

The service was good. I was told what parts needed to change and service was done on time. Friendly staff and quick service

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Aleem, Toyota Camry

CPH Automotive

airport_shuttle Mobile Mechanic

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"Was on time and very professional"

Marco, Volkswagen Golf

Book trusted and local mechanics with AutoGuru.

If you need to book your car in for a service in Forest Reefs, we can save you time and money. Just fill in a few details on our ‘Instant Quotes’ form, then choose the fixed price quote from our list of the Central West mechanics closest to you. Alternatively, give us a call on 1300 655 661 and we’ll do it for you – no obligation!

AutoGuru help you find the best mechanics in Forest Reefs and beyond, in Central West. We allow you to search for the closest workshops with the fixed price that suits your individual budget. The results you’ll see are for the same scheduled service task, with just parts and labour costs varying, depending on mechanic.

At AutoGuru, we bring you upfront fixed quotes from 1,600 mechanics nationwide. Regardless of your vehicle make or model, or your service or repair needs, just search the list of Forest Reefs mechanics for the best upfront price and easily book online.

Don't forget you can also compare and book local mobile mechanics in Forest Reefs through AutoGuru! Whether you need a standard oil chance, 90,000km logbook service, timing belt replacement or a roadworthy certificate, mobile mechanics in Forest Reefs have the tools to do the job.

Stop stressing about the overdue car service. Search trusted Forest Reefs mechanics in a matter of minutes! We even have awesome mechanics open on Saturday, talk about convenience. Search from hundreds of jobs like timing belt replacement, spark plug change and clutch replacement.

Questions? Speak with a Service Advisor
1300 655 661