Frequently Asked Questions

Is the price quoted, the price I will pay?

Yes, the price quoted is the price you’ll pay. You won’t pay a cent more and you’ll get exactly what’s listed in the inclusions.

And don’t worry, if there’s any additional work required, the mechanic will contact you and get your consent prior to starting.

Can I change my service date?

Sure, we get that things pop up. Just call our friendly team on 1300 655 661 and we’ll happily reschedule your booking.

There's no fee to reschedule your booking, however, if you’ve prepaid upfront on credit card, PayPal or ZipPay and wish to cancel your booking altogether, you will be refunded the original booking fee paid, minus a $20 cancellation fee.

Should you fail to show up at the time and place arranged with the Workshop without canceling in advance, you will forfeit the entire prepaid amount.

For full details see https://www.autoguru.com.au/terms#refunds

Does the price include parts and labour?

Yes, all our pricing includes parts, labour and GST.

Is there a loan car available?

Some of our workshops do offer a loan car and/or a drop off/pick up service (up to 5km from the workshop).

If the workshop is a Preferred Partner, these extras will be listed on the right hand side, underneath their pricing.

If the workshop is not a Preferred Partner, click the ‘Book Now’ button and then click the ‘Add a Roadworthy, Pink Slip or other common tasks’ text underneath the inclusions box at the top of the page.

Any additional services offered by the workshop will be included in this section.

What's the difference between a basic service and a logbook service?

A basic service includes engine oil and engine oil filter change, as well as a general safety inspection and inspection of all fluids.

If minor quantities of fluids are required, the mechanic will top these up.

A logbook service is a series of scheduled tasks recommended by the vehicle manufacturer at certain time intervals. Every logbook service is different. See “What’s Included In My Service”.

Will the mechanic stamp my logbook?

Absolutely, the mechanic will sign and stamp your logbook to meet manufacturer requirements.

They will sign off each task as it’s finished, and only stamp your logbook once all tasks specified by the manufacturer have been completed.

Will my warranty be affected if I book with one of your mechanics rather than the dealership?

The Australian Competition & Consumer Commission (ACCC) states that any certified mechanical workshop or mobile mechanic is indeed qualified to carry out logbook servicing as per manufacturer’s specifications, without voiding your New Car Warranty.

Our mechanics are able to carry out logbook servicing, according to the manufacturer’s specifications, using quality parts and lubricants.

The mechanic will sign off each item and stamp your logbook once all tasks are completed and your warranty will remain intact.

Where can I find the inclusions for my service?

Once you’ve typed in all your details and submitted the quote request form, you’ll see a list of suitable mechanics in your area and their costs to carry out your car service.

You can view all the inclusions for your service by clicking the blue 'Service Inclusions' button at the top of the page.

Can the mechanic come to me?

Yes! Our network of mobile mechanics can come to your home or workplace to carry out vehicle inspections, car servicing and some minor repairs.

Go through the search process and when you come to the page listing mechanics in your area, mobile mechanics in your area will be listed along with workshops.

Can I get quotes for repairs and inspections?

You sure can! Simply hit the “Repair” button under the ‘Great, what can we quote you for?’ section of the form and a bunch of common repairs tasks will come up automatically for you to select.

You can also type your specific repair issue into the blank search box and our system will bring up any related tasks.

If your particular repair or inspection task isn’t listed under the common items tabs, click the ‘No match? Add comment’ button and type your issue in the “Describe what you need” box at the bottom of the section.

Should you have more than one repair or inspection task to quote, you can add more tasks by clicking the +Repair or +Inspection tabs.

What are my payment options?

Booking through AutoGuru gives you access to three payment options:

1. Pay upfront using your credit card or PayPal;
2. Create a reusable, interest-free ZipPay account to pay now and make easy weekly or monthly payments over time; or
3. Pay the workshop once your car service and/or repairs have been completed.

Cancellation fees apply. For full Terms & Conditions visit https://www.autoguru.com.au/terms

What’s included in my service?

Once you’ve typed in all your details and submitted the quote request form, you’ll see a list of trusted mechanics in your area and their costs to carry out your car service.

You can view all the inclusions for your service by clicking the blue 'What's included?' text at the top of the page. It’s just under the three black boxes.

Otto

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A1 Mechanical & Exhaust

ORANGE
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It's good. It will be much appreciated if there's curtesy car available for the ...

It's good. It will be much appreciated if there's curtesy car available for the customer during the car servicing

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Venkat, Renault Megane III

RPM Dubbo

DUBBO CBD
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Polite friendly service. Vehicle runs like a dream and was a good and thorough s...

Polite friendly service. Vehicle runs like a dream and was a good and thorough service. Robertson's could open a little earlier for people who have to get to work.

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Alan, Isuzu D-Max

Tyreright Dubbo

DUBBO CBD
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"TImely and well priced"

Ashwin, Holden Barina

Westend Auto Repairs

BATHURST
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"Excellent work , very happy & will be back"

Sally, Nissan Murano

Recently requested quotes for Forbes mechanics

Average quote price in Central West

$1,005.06

Hyundai i20

TASKS QUOTED

Basic Service

$160.00

Kia Grand Carnival

TASKS QUOTED

Logbook Service - 210000 kms / 168 months

$385.33

No deposit & interest free

BOOK NOW, PAY LATER

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"Great Service happy with the level of service. Friendly and approachable!"

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After my initial apprehension, as I drove into a heavy vehicle repair area, I found the Mechanika Motors experience very professional. I dropped my car off. I was taken to work immediately. My car was ready at the time I was advised. The staff were pleasant. The work was itemised and was matched to the work to be done in the Holden Service booklet. All in all a very pleasant experience.

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Paul Whyte Automotive

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So easy to use, made it simple to book the car in. I also put in a question, to ...

So easy to use, made it simple to book the car in. I also put in a question, to which I was called the day after I booked and it was answered. Can not fault this at all!

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Ultra Tune Belconnen

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Carco Exhaust & Automotive

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Quick and cheap - no hassle and flexible with pick up time. Did a great job replacing my windscreen, throwing in free wiper blades. Would recommend.

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Caitlin, Toyota Yaris

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We were really pleased with N&D Auto Services. Everything was explained us withi...

We were really pleased with N&D Auto Services. Everything was explained us within minutes of the booking. Staff were friendly, efficient and advised us of all the work to be done. We'll be back and will bring our friends. Competitively priced, we'd highly recommend them for your next service.

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Tim, TOYOTA AVENSIS VERSO

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Jennifer, BMW 318i

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After the servicing the car feels smooth and comfortable. Additionally the car w...

After the servicing the car feels smooth and comfortable. Additionally the car was cleaned both inside and outside.

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Mahmudul, Mitsubishi Outlander

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Very good log book service. Good communication. Car returned very dusty and dir...

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Rick, Citroen C4

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"Great service"

Joel, Nissan Navara

Goodyear Autocare Fyshwick

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Such an easy process. The guys at Goodyear were fantastic. Excellent customer se...

Such an easy process. The guys at Goodyear were fantastic. Excellent customer service and very pleasant to talk too and they were more the happy to drop me back to work and pick me up again at the end of the day.

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Karen, Holden Barina

ABS Molonglo

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Great communication. Mechanic servicing on my car called to advise of extra work...

Great communication. Mechanic servicing on my car called to advise of extra work required and asked if I wanted to proceed. Mechanic also called again later that day once the service was finished. Friendly staff and easy to find location also.

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Joshua, Hyundai Santa Fe

5A Mechanical Repair

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Sean, Mercedes-Benz C-Class

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Jesse, Holden Commodore

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Rina, Mercedes-Benz SLK

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Daniel, TOYOTA COROLLA

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The staff were very friendly and efficient. I waited in the office while my car ...

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"Great service at the right price."

Dave, FORD FOCUS

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Rays Automobiles

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DC Automotive Pty Ltd

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Natalie, Land Rover Range Rover Sport

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Fernando, Mazda BT-50

Target Automotive

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"Friendly staff and great service."

Tin, Toyota RAV4

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Zoom Automotive

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Mechanics were helpful and friendly and professional, communicated well and drov...

Mechanics were helpful and friendly and professional, communicated well and drove me home and picked me up. I am very pleased to have discovered a reliable local car service to depend on

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Glenys, Nissan Tiida

Tyrepower Campbelltown

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Great Service! Would recommend them to anyone. Very helpful staff with a detaile...

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Adam, Nissan Navara

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Service is done perfectly. But car is not washed as i requested on booking. Diss...

Service is done perfectly. But car is not washed as i requested on booking. Dissapointed. But overall is ok.

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Ousamah, Honda Jazz

Midas Campbelltown

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"Good service but it would be nice to if they wash it as well"

Varghese, Hyundai Accent

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Christian, TOYOTA COROLLA

TopAutomotive

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"Milan was efficient and really helpful!"

Jenny, Hyundai Getz

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The service was excellent and the value for money was good too. I could feel the...

The service was excellent and the value for money was good too. I could feel the difference in comfort and drive after the servicing, it was great. Keep it up guys!

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Benny, NISSAN X-TRAIL

Team Wild Speed

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"So far very good car seems to run okay excellent service"

James, Ford Falcon

Midas Rouse Hill

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Excellent service. Reasonable price. Even gave me half price for the roadworthy...

Excellent service. Reasonable price. Even gave me half price for the roadworthy test with a drop off and pick up when ready. Also received free movie tickets. No complaints, will definitely use again. 5 stars

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Graham, Toyota Camry

NRMA Car Servicing Rouse Hill

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Eye for details services. All items explained in a professional manner. One of f...

Eye for details services. All items explained in a professional manner. One of few service providers that are trustworthy.

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Ichijo, Honda Jazz

Ultra Tune Ingleburn

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Can't complain it's still running so I thank you so much for looking after my ba...

Can't complain it's still running so I thank you so much for looking after my baby. I'll be back for my car services for sure thank you so much

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Trace, Toyota 86

S Tech Automotive & Tyres

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experienced very helpful and friendly service from the owner, just booked for c...

experienced very helpful and friendly service from the owner, just booked for car service and pink slip and was told the brake pads were due to be replaced.

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Wei, Mitsubishi Lancer

Midas Blacktown

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"Professional and very friendly team. All the best."

Raymon, Volkswagen Golf

Book trusted and local mechanics with AutoGuru.

Is your car overdue for a service? Are you concerned about hidden costs? Well stress no more because we combine the best mechanics in Forbes and the local area so you can find a service option to suit you – with a fixed price upfront. Compare Central West’s top rated mechanics all in one place, and book your service with the click of a button, or phone 1300 655 661 and we’ll do it for you.

Have you ever booked in to a Central West mechanic, only to be slugged with hidden fees? So have we! That’s why we created AutoGuru – to ensure that doesn’t happen to you. Search through the UPFRONT, FIXED quotes given by mechanics in Forbes, book in and drive away happy!

We source all types of services for all types of vehicles, from a standard safety check on a Hyundai, to a milestone logbook service on a Jaguar. Our trusted mechanics in the Forbes area have you covered whatever your vehicle needs.

Why not have a mobile mechanic come to your home to complete your next service. Carry on with your day while a mobile mechanic carries out the service at a convenient location. Your day isn't interrupted, so you can carry on with the important things in life.

Stop stressing about the overdue car service. Search trusted Forbes mechanics in a matter of minutes! We even have awesome mechanics open on Saturday, talk about convenience. Search from hundreds of jobs like timing belt replacement, spark plug change and clutch replacement.

Questions? Speak with a Service Advisor
1300 655 661