Frequently Asked Questions

Is the price quoted, the price I will pay?

Yes, the price quoted is the price you’ll pay. You won’t pay a cent more and you’ll get exactly what’s listed in the inclusions.

And don’t worry, if there’s any additional work required, the mechanic will contact you and get your consent prior to starting.

Can I change my service date?

Sure, we get that things pop up. Just call our friendly team on 1300 655 661 and we’ll happily reschedule your booking.

There's no fee to reschedule your booking, however, if you’ve prepaid upfront on credit card, PayPal or ZipPay and wish to cancel your booking altogether, you will be refunded the original booking fee paid, minus a $20 cancellation fee.

Should you fail to show up at the time and place arranged with the Workshop without canceling in advance, you will forfeit the entire prepaid amount.

For full details see https://www.autoguru.com.au/terms#refunds

Does the price include parts and labour?

Yes, all our pricing includes parts, labour and GST.

Is there a loan car available?

Some of our workshops do offer a loan car and/or a drop off/pick up service (up to 5km from the workshop).

If the workshop is a Preferred Partner, these extras will be listed on the right hand side, underneath their pricing.

If the workshop is not a Preferred Partner, click the ‘Book Now’ button and then click the ‘Add a Roadworthy, Pink Slip or other common tasks’ text underneath the inclusions box at the top of the page.

Any additional services offered by the workshop will be included in this section.

What's the difference between a basic service and a logbook service?

A basic service includes engine oil and engine oil filter change, as well as a general safety inspection and inspection of all fluids.

If minor quantities of fluids are required, the mechanic will top these up.

A logbook service is a series of scheduled tasks recommended by the vehicle manufacturer at certain time intervals. Every logbook service is different. See “What’s Included In My Service”.

Will the mechanic stamp my logbook?

Absolutely, the mechanic will sign and stamp your logbook to meet manufacturer requirements.

They will sign off each task as it’s finished, and only stamp your logbook once all tasks specified by the manufacturer have been completed.

Will my warranty be affected if I book with one of your mechanics rather than the dealership?

The Australian Competition & Consumer Commission (ACCC) states that any certified mechanical workshop or mobile mechanic is indeed qualified to carry out logbook servicing as per manufacturer’s specifications, without voiding your New Car Warranty.

Our mechanics are able to carry out logbook servicing, according to the manufacturer’s specifications, using quality parts and lubricants.

The mechanic will sign off each item and stamp your logbook once all tasks are completed and your warranty will remain intact.

Where can I find the inclusions for my service?

Once you’ve typed in all your details and submitted the quote request form, you’ll see a list of suitable mechanics in your area and their costs to carry out your car service.

You can view all the inclusions for your service by clicking the blue 'Service Inclusions' button at the top of the page.

Can the mechanic come to me?

Yes! Our network of mobile mechanics can come to your home or workplace to carry out vehicle inspections, car servicing and some minor repairs.

Go through the search process and when you come to the page listing mechanics in your area, mobile mechanics in your area will be listed along with workshops.

Can I get quotes for repairs and inspections?

You sure can! Simply hit the “Repair” button under the ‘Great, what can we quote you for?’ section of the form and a bunch of common repairs tasks will come up automatically for you to select.

You can also type your specific repair issue into the blank search box and our system will bring up any related tasks.

If your particular repair or inspection task isn’t listed under the common items tabs, click the ‘No match? Add comment’ button and type your issue in the “Describe what you need” box at the bottom of the section.

Should you have more than one repair or inspection task to quote, you can add more tasks by clicking the +Repair or +Inspection tabs.

What are my payment options?

Booking through AutoGuru gives you access to three payment options:

1. Pay upfront using your credit card or PayPal;
2. Create a reusable, interest-free ZipPay account to pay now and make easy weekly or monthly payments over time; or
3. Pay the workshop once your car service and/or repairs have been completed.

Cancellation fees apply. For full Terms & Conditions visit https://www.autoguru.com.au/terms

What’s included in my service?

Once you’ve typed in all your details and submitted the quote request form, you’ll see a list of trusted mechanics in your area and their costs to carry out your car service.

You can view all the inclusions for your service by clicking the blue 'What's included?' text at the top of the page. It’s just under the three black boxes.

Otto

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Clancy Automotive Dubbo

DUBBO CBD
star star star star star

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star star star star star

The car was taken when time specified and returned when they said they would. St...

The car was taken when time specified and returned when they said they would. Staff were well dressed and competent in their work. Very well done, much better than the original dealer.

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John, JEEP GRAND CHEROKEE

Tyreright Dubbo

DUBBO CBD
star star star star star_half

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star star star star star

They were very thorough with the checks, better than most other places I have ta...

They were very thorough with the checks, better than most other places I have taken my vehicle to. Will definitely use them in the future. The mechanic was clear in his explanations which was helpful

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Rod, Honda Jazz

RPM Dubbo

DUBBO CBD
star star star star star_half

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star star star star star

"Fast convenient and cheap price will be returning later"

Amelia, Holden Commodore

A1 Mechanical & Exhaust

ORANGE
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It's good. It will be much appreciated if there's curtesy car available for the ...

It's good. It will be much appreciated if there's curtesy car available for the customer during the car servicing

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Venkat, Renault Megane III

Westend Auto Repairs

BATHURST
star star star star star_border

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star star star star star

"Excellent work , very happy & will be back"

Sally, Nissan Murano

No deposit & interest free

BOOK NOW, PAY LATER

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I was extremely happy with the service received at Zack's Automotive. Zack the o...

I was extremely happy with the service received at Zack's Automotive. Zack the owner is a hands-on guy and talks you through the process and makes sure you are completely satisfied with what he's offering. I couldn't recommend he and his friendly team more highly!

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Michelle, NISSAN X-TRAIL

Springwood Tyre Service

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It was very simple and straightforward. I intend to use them more often in the f...

It was very simple and straightforward. I intend to use them more often in the future and will get a better feel for the quality of service they provide.

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Tarun, HONDA ACCORD

Graeme Horner Automotive

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Basic service was done but extra expenses were inflated. Thankfully they called ...

Basic service was done but extra expenses were inflated. Thankfully they called before doing anything outside and I was able to tell them not to do it.

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Adam, HOLDEN BARINA

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Pat, Nissan X-Trail

Penrith Tyres & Mechanical Repairs

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Ursula, Nissan Pulsar

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PENRITH
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"Very kind and helpful. Thanks Gary."

Gayle, Suzuki Swift

Hyper Coatings and Automotive

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I liked how i received a text message the day before for a reminder of appointme...

I liked how i received a text message the day before for a reminder of appointment the following morning. Good customer service. Called me when car was ready for pick up.

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Kaye, Ford Territory

Production Automotive

JAMISONTOWN
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"Excellent service and friendly staff"

Dave, DODGE NITRO

Bob Adamson Automotive Pty Ltd

SOUTH WINDSOR
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Bob was an incredible mechanic who did a great job on my car. He was quick and e...

Bob was an incredible mechanic who did a great job on my car. He was quick and efficient and kept me in the loop every step of the way. Happy to say he'll be my regular from now on! :)

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Natalie, Toyota RAV4

Midas Penrith

PENRITH
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"Very knowledgeable and well priced. Will go back."

Dave, Holden Commodore

DC Automotive Pty Ltd

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Recently had a 170,000 km for our 2006 Holden Berlina serviced by DC Automotive....

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David, HOLDEN BERLINA

Euro Prestige

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The total care and careful attention to getting my car going even better was suc...

The total care and careful attention to getting my car going even better was such a grateful relief.

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Rhonda, Mercedes-Benz 200-230

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SINGLETON
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"No fuss and a good job, happy with the service"

Mark, Holden Barina

Cilia's Automotive Solution

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Great service. They even dropped and picked me from home while the car was under...

Great service. They even dropped and picked me from home while the car was under service.

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sameer, Toyota RAV4

Rays Automobiles

SHALVEY
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"Very good service done on time."

Rohit, Volkswagen Passat

Target Automotive

RIVERSTONE
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"Friendly staff and great service."

Tin, Toyota RAV4

* Minimum service amounts apply

Zoom Automotive

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"I was happy that the price they quoted was the final price, no surprises."

Robin, Volvo XC90

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Alex, Audi Q5

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The service at Midas Rouse Hill was excellent, it was personalised to my require...

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Lisa, Holden Commodore

TopAutomotive

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Ramy, Citroen C5 II

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The service was excellent and the value for money was good too. I could feel the...

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Benny, NISSAN X-TRAIL

S Tech Automotive & Tyres

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Fantastic service and the price guarantee was all we paid. We required follow u...

Fantastic service and the price guarantee was all we paid. We required follow up assistance regarding another matter with the car and they were more than helpful. Totally recommend S Tech Automotive !!

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Brett, Holden Ute

Midas Blacktown

BLACKTOWN
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Staff were very helpful and upfront with cost and service. Manager was kind enou...

Staff were very helpful and upfront with cost and service. Manager was kind enough to drop me and pick me up from the station.

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Chaminda, SUBARU XV

Buddy's Motor Mechanic

ARNDELL PARK
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Happy with routine car servicing; also gave valuable advice about how to go abou...

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Christian, TOYOTA COROLLA

Gunnedah Diesel Service

GUNNEDAH
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"Brilliant, quick and did a great job"

Josh, Chrysler 300

Complete Car Care

SEVEN HILLS
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Very happy the service provided by complete care care. they did it within 1.5hr ...

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danielle, Hyundai Veloster

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Ofa, Holden Captiva

All Tyres & Mechanical

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Crystal, Kia Sorento

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Julie, Mitsubishi Lancer

Tassell Automotive

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Hihong, TOYOTA YARIS

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James, Ford Falcon

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Ramon, Hyundai Veloster

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Kim, Hyundai i30

In Car Racing

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Top service was there just under an hour. Excellent customer service. The fellas are very friendly and helpful. For the price excellent value. Will definately recommend and return for buisness. Very happy customer.

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Danny, Mitsubishi 380

EA Quality Auto Repairs

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Parimala, TOYOTA CAMRY

APR Mechanical

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Very friendly and helpful... Awesome service, Mark was very accommodating and th...

Very friendly and helpful... Awesome service, Mark was very accommodating and the service was completed in 3 hour.

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Fernando, Mazda BT-50

C & M Vas Automotive

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Chris was great, he organised a loan car for me and updated me with the progress...

Chris was great, he organised a loan car for me and updated me with the progress of the service and with details of other urgent requirements for the car. He was non-pressuring though, And explained everything well. The price was better than expected.

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Merryn, Toyota Tarago

Pro Car Auto

NORTH PARRAMATTA
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Very good. Quick,professional and friendly. Would recommend, and I intend on ret...

Very good. Quick,professional and friendly. Would recommend, and I intend on returning.

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Keegan, FORD FOCUS

Micar Care

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"Amazing mechanic and great guy!! So helpful and friendly"

Lorna, Mazda 3

Tyreright Prestons

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I was happy with the service of my car and the customer service, to me I knew wh...

I was happy with the service of my car and the customer service, to me I knew what was wrong with my car! Which enabled me to get a quote over the phone, I was wrapped with the quote given to me considering I took my car to three mechanics prior to taking it to tyreright to have a look and they quoted me triple the amount tyreright people have quoted, so I'm very happy, and recommend tyre right in prestons NSW to everyone & anyone, thanks guys

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Sia, Hyundai Elantra

Brook's Tyre Brake & Steering Services

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Fast and professional service. Good price for log book service and brakes change...

Fast and professional service. Good price for log book service and brakes changed. What impressed me was that they made every effort to have car ready early as I had kids to pick up from school. Very happy and will use their service again. Thank you :)

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Nazira, Toyota Corolla

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The front desk staff don't take the time to properly listen and document custome...

The front desk staff don't take the time to properly listen and document customer requests, otherwise the service seemed ok.

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Azim, Honda Accord

Quick Stop Automotives

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"Honest & Great Service"

Tammy, Suzuki Swift

Book trusted and local mechanics with AutoGuru.

Need to book a car service and want to use a local Dripstone mechanic? We combine all of the mechanics workshops offering the service you need, in your area of Central West in one place. Select your location, vehicle model and the service you need, the book with the click of a button, or call us on 1300 655 661.

There’s nothing worse than booking your car in for a service or repair, then discovering it will cost much more than you were originally quoted. Thankfully, that will never happen here at AutoGuru! Find a mechanic in Dripstone or the greater Central West area, get an upfront quote online and pay nothing extra!

Mechanics in the Dripstone area service vehicles of all makes and models, so when you search with us, you’re bound to find what you need. We compare standard safety services, major logbook services and everything in between.

Why not have a mobile mechanic come to your home to complete your next service. Carry on with your day while a mobile mechanic carries out the service at a convenient location. Your day isn't interrupted, so you can carry on with the important things in life.

Really wanted to go to that Saturday BBQ but need to service your car? We've got you sorted. Book trusted local mechanics in Dripstone that are open on Saturday and also offer a loan car and a drop off service! Don't let the boring adult stuff get in the way of your weekend. Get instant quotes on AutoGuru and we can help you save money and let you get back to the things you really enjoy!

Questions? Speak with a Service Advisor
1300 655 661