Frequently Asked Questions

Is the price quoted, the price I will pay?

Yes, the price quoted is the price you’ll pay. You won’t pay a cent more and you’ll get exactly what’s listed in the inclusions.

And don’t worry, if there’s any additional work required, the mechanic will contact you and get your consent prior to starting.

Can I change my service date?

Sure, we get that things pop up. Just call our friendly team on 1300 655 661 and we’ll happily reschedule your booking.

There's no fee to reschedule your booking, however, if you’ve prepaid upfront on credit card, PayPal or ZipPay and wish to cancel your booking altogether, you will be refunded the original booking fee paid, minus a $20 cancellation fee.

Should you fail to show up at the time and place arranged with the Workshop without canceling in advance, you will forfeit the entire prepaid amount.

For full details see https://www.autoguru.com.au/terms#refunds

Does the price include parts and labour?

Yes, all our pricing includes parts, labour and GST.

Is there a loan car available?

Some of our workshops do offer a loan car and/or a drop off/pick up service (up to 5km from the workshop).

If the workshop is a Preferred Partner, these extras will be listed on the right hand side, underneath their pricing.

If the workshop is not a Preferred Partner, click the ‘Book Now’ button and then click the ‘Add a Roadworthy, Pink Slip or other common tasks’ text underneath the inclusions box at the top of the page.

Any additional services offered by the workshop will be included in this section.

What's the difference between a basic service and a logbook service?

A basic service includes engine oil and engine oil filter change, as well as a general safety inspection and inspection of all fluids.

If minor quantities of fluids are required, the mechanic will top these up.

A logbook service is a series of scheduled tasks recommended by the vehicle manufacturer at certain time intervals. Every logbook service is different. See “What’s Included In My Service”.

Will the mechanic stamp my logbook?

Absolutely, the mechanic will sign and stamp your logbook to meet manufacturer requirements.

They will sign off each task as it’s finished, and only stamp your logbook once all tasks specified by the manufacturer have been completed.

Will my warranty be affected if I book with one of your mechanics rather than the dealership?

The Australian Competition & Consumer Commission (ACCC) states that any certified mechanical workshop or mobile mechanic is indeed qualified to carry out logbook servicing as per manufacturer’s specifications, without voiding your New Car Warranty.

Our mechanics are able to carry out logbook servicing, according to the manufacturer’s specifications, using quality parts and lubricants.

The mechanic will sign off each item and stamp your logbook once all tasks are completed and your warranty will remain intact.

Where can I find the inclusions for my service?

Once you’ve typed in all your details and submitted the quote request form, you’ll see a list of suitable mechanics in your area and their costs to carry out your car service.

You can view all the inclusions for your service by clicking the blue 'Service Inclusions' button at the top of the page.

Can the mechanic come to me?

Yes! Our network of mobile mechanics can come to your home or workplace to carry out vehicle inspections, car servicing and some minor repairs.

Go through the search process and when you come to the page listing mechanics in your area, mobile mechanics in your area will be listed along with workshops.

Can I get quotes for repairs and inspections?

You sure can! Simply hit the “Repair” button under the ‘Great, what can we quote you for?’ section of the form and a bunch of common repairs tasks will come up automatically for you to select.

You can also type your specific repair issue into the blank search box and our system will bring up any related tasks.

If your particular repair or inspection task isn’t listed under the common items tabs, click the ‘No match? Add comment’ button and type your issue in the “Describe what you need” box at the bottom of the section.

Should you have more than one repair or inspection task to quote, you can add more tasks by clicking the +Repair or +Inspection tabs.

What are my payment options?

Booking through AutoGuru gives you access to three payment options:

1. Pay upfront using your credit card or PayPal;
2. Create a reusable, interest-free ZipPay account to pay now and make easy weekly or monthly payments over time; or
3. Pay the workshop once your car service and/or repairs have been completed.

Cancellation fees apply. For full Terms & Conditions visit https://www.autoguru.com.au/terms

What’s included in my service?

Once you’ve typed in all your details and submitted the quote request form, you’ll see a list of trusted mechanics in your area and their costs to carry out your car service.

You can view all the inclusions for your service by clicking the blue 'What's included?' text at the top of the page. It’s just under the three black boxes.

Otto

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A1 Mechanical & Exhaust

ORANGE
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It's good. It will be much appreciated if there's curtesy car available for the ...

It's good. It will be much appreciated if there's curtesy car available for the customer during the car servicing

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Venkat, Renault Megane III

Westend Auto Repairs

BATHURST
star star star star star_half

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"Excellent work , very happy & will be back"

Sally, Nissan Murano

Mechanika Motors

GOULBURN CBD
star star star star star

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star star star star star

"Car is running great, very pleased with the service! Would recommend"

Louise, Mitsubishi ASX

No deposit & interest free

BOOK NOW, PAY LATER

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Paul Whyte Automotive

GUNGAHLIN
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Easy check in, the work was completed on time as requested and the car is runnin...

Easy check in, the work was completed on time as requested and the car is running smoothly once again.

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Keith, Jeep Grand Cherokee

GenTech Automotive & Performance Centre

MITCHELL
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Quick and cheap - no hassle and flexible with pick up time. Did a great job repl...

Quick and cheap - no hassle and flexible with pick up time. Did a great job replacing my windscreen, throwing in free wiper blades. Would recommend.

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Caitlin, Toyota Yaris

N & D Auto Services Pty Ltd

MITCHELL
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"Car returned promptly - All works performed as indicated. Friendly staff."

Van, Mazda 2

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Automotive Computer Diagnostic Centre (ACDC) P/L

MITCHELL
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Great bunch of people. Don and Peter are great and explain what's been done to y...

Great bunch of people. Don and Peter are great and explain what's been done to your car, and all within a great timeframe.

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Van, MITSUBISHI ASX

Ultra Tune Belconnen

BELCONNEN
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"Found problem with fuel system ordered part fixed within 2 hrs great service."

Garry, Mazda BT-50

The Car Doctor

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The Car Doctor went out of their way to be helpful and give me the best service ...

The Car Doctor went out of their way to be helpful and give me the best service for a great price. Happy to recommend them.

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Melissa, Hyundai i30

NRMA Car Servicing Majura Park

CANBERRA INTERNATIONAL AIRPORT
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"Quick, fast and reliable and correct price charged."

Tara, Nissan Micra

Ultra Tune Fyshwick

FYSHWICK
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"Great service"

Joel, Nissan Navara

ABS Molonglo

FYSHWICK
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"Hassle free. Fast and good price. Good communication."

Justin, Toyota Prius

5A Mechanical Repair

FYSHWICK
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George was able to pinpoint the problem with my car, explain what needed to be i...

George was able to pinpoint the problem with my car, explain what needed to be in detail and was able to carry out the repair in a timely manner. My car is running like new again. I have no hesitation in recommending 5A Mechanical Repairs and will definitely be using their services again in future.

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Maria, Honda Accord Euro

Goodyear Autocare Fyshwick

FYSHWICK
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"The staff at Good Year Fyshwick were really helpful and knowledgeable."

Shane, Mitsubishi 380

Ultra Tune Phillip

PHILLIP
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"Service was good. They got me in fast and gave a decent price."

Ryan, Nissan Pathfinder

Springwood Tyre Service

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It was very simple and straightforward. I intend to use them more often in the f...

It was very simple and straightforward. I intend to use them more often in the future and will get a better feel for the quality of service they provide.

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Tarun, HONDA ACCORD

Clancy Automotive Dubbo

DUBBO CBD
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"Good service,high standard."

Ray, MITSUBISHI OUTLANDER

RPM Dubbo

DUBBO CBD
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"Fast convenient and cheap price will be returning later"

Amelia, Holden Commodore

Tyreright Dubbo

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They were very thorough with the checks, better than most other places I have ta...

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Rod, Honda Jazz

Graeme Horner Automotive

BLAXLAND
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Great service from Graeme and team. Honest, trustworthy and responsive. As a sin...

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Kate, Mitsubishi Express Van

Ultra Tune Tuggeranong

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I found Glenn to be very pleasant, informative and my car is running like clock ...

I found Glenn to be very pleasant, informative and my car is running like clock work. Would recommend them and I will be using them from now on. Very pleasant experience.

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Glenda, Honda Jazz

Penrith Tyres & Mechanical Repairs

JAMISONTOWN
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"They were great, fast, thorough and very honest! Will be back next time."

Emma, Audi Q5

Hyper Coatings and Automotive

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"Great service and a great price thanks guys. Will use again"

Edward, Toyota Camry

Production Automotive

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"Great service at the right price."

Dave, FORD FOCUS

Penrith Car Service

PENRITH
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"Fantastic to deal with. Very professional and fast"

Pat, Nissan X-Trail

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Scott, Mazda CX-9

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Swift Service Centre are exactly that! They could add....polite, clean, thorough...

Swift Service Centre are exactly that! They could add....polite, clean, thorough, informative etc. Highly recommended and will be our family mechanic from now on.

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Robert, Suzuki Swift

Midas Penrith

PENRITH
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Midas in Penrith offered a great customer service that was friendly, professiona...

Midas in Penrith offered a great customer service that was friendly, professional and speedy at the same time. I will definitely be going back to Midas for my car services in the future.

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Sarah, Daihatsu Charade

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WAGGA WAGGA CBD
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"Good service, very professional, good advice."

joel, Nissan Patrol

APR Mechanical

SMEATON GRANGE
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Very friendly and helpful... Awesome service, Mark was very accommodating and th...

Very friendly and helpful... Awesome service, Mark was very accommodating and the service was completed in 3 hour.

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Fernando, Mazda BT-50

Cilia's Automotive Solution

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Rays Automobiles

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"Very good service done on time."

Rohit, Volkswagen Passat

Tyrepower Campbelltown

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Great service, professional with clear communication and quality results. Fitted...

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katie, Hyundai Tucson

Bob Adamson Automotive Pty Ltd

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Fine, however was charged extra for the part that I didn't know needed replacing...

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Anya, MAZDA 6

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Srinivasa, Toyota Corolla

Midas Campbelltown

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Excellent service all dealings carried out in a professional manner. Everything ...

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DC Automotive Pty Ltd

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I'd like to personally thank the whole team from DC Automotive Pty Ltd! Firstly,...

I'd like to personally thank the whole team from DC Automotive Pty Ltd! Firstly, I was welcomed into the office by Dave and he knew exactly who I was (I had an early 8am booking). We had a good old chat about the car and if there was a possibility of other work needing to be done to it he would let me know. I got a lift home from one of the mechanics - very handy considering I was about 5k from home. The service was for a MY 12.5 VW Passat Diesel Wagon and it needed a new timing belt - a big job! A quick phone call later in the afternoon confirmed the price. They were on the mark as quoted and even changed another belt but didn't charge me labor for it which was really nice of them. I was offered to be picked up from my house and taken back to my car - how good is that? I planned to get a taxi, so the pick up was extremely handy and I had a nice chat on the way there.Dave showed me all of the parts that were replaced and talked me through it which was very handy. All in all the car was given the thumbs up by Dave and nothing else could be found. He gave me some handy advice which I will keep in mind for the future. If you are looking for an honest, reliable, friendly and professional mechanic - Dave and the team are for you. Owning a European car is always a worry, but not any longer. I am really looking forward to my next service and would definitely recommend DC Automotive Pty Ltd.

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William, Volkswagen Passat

Euro Prestige

VINEYARD
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The total care and careful attention to getting my car going even better was such a grateful relief.

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Rhonda, Mercedes-Benz 200-230

Ultra Tune Ingleburn

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"Good people, and best price around Campbelltown."

Jone, Ford Territory

Target Automotive

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"Friendly staff and great service."

Tin, Toyota RAV4

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Zoom Automotive

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Jason at Zoom Automotive was very helpful and was very thorough in making sure t...

Jason at Zoom Automotive was very helpful and was very thorough in making sure that his work was done right. 5 stars ⭐️

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Nathan, Volkswagen Polo

Team Wild Speed

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VW Golf TDI /DSG....Arrived was quick and simple check in by a nice lady "Name e...

VW Golf TDI /DSG....Arrived was quick and simple check in by a nice lady "Name escapes me now, sorry!", dropped off keys and off I went because I had pre booked with all details was very simple......after completed they called me I arrived back went upstairs ....a quick chat about service paid was handed my keys...car parked nicely in driveway and away I went.....simple and fuss free as It should be. Car is running great was 120K service purrs like a cat as it always has cant fault the service....will be back for the next one!

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GEORGE, Volkswagen Golf VI Estate

Tyreright Prestons

CARTWRIGHT
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Patrick, Mercedes-Benz CLC-Class

Quick Stop Automotives

PRESTONS
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"Honest & Great Service"

Tammy, Suzuki Swift

Buddy's Motor Mechanic

ARNDELL PARK
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Happy with routine car servicing; also gave valuable advice about how to go abou...

Happy with routine car servicing; also gave valuable advice about how to go about a potential issue I already know about.

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Christian, TOYOTA COROLLA

TopAutomotive

KINGS PARK
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"Very good and honest mevchanic highly recommended"

Ramy, Citroen C5 II

In Car Racing

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Midas Blacktown

BLACKTOWN
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"Professional and very friendly team. All the best."

Raymon, Volkswagen Golf

CPH Automotive

airport_shuttle Mobile Mechanic

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Excellent service- very happy. Will use the mechanic every service going forward...

Excellent service- very happy. Will use the mechanic every service going forward and have recommended him to friends.

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Kailey, Toyota Landcruiser/Prado

Book trusted and local mechanics with AutoGuru.

If you’re having trouble finding good Cowra mechanics & car services, AutoGuru can help! We have teamed up with the most reliable workshops from around Central West in order to bring you the fixed quotes that will suit your budget. Fill in our form or give us a call on 1300 655 661 and drive away happy today!

Why spend hours ringing around when you can find all the best mechanics in Cowra right here? Our upfront quoting system means you’ll know beforehand how much your repair or service will be, so no nasty surprises. It really couldn’t be easier. Join other happy Central West customers today!

You’ll find trusted Cowra mechanics fast at AutoGuru. Whether you need a logbook service, a tune up, a wheel alignment or a repair, we have the mechanic that can work on your make and model of car for a fixed, upfront price.

Why not have a mobile mechanic come to your home to complete your next service. Carry on with your day while a mobile mechanic carries out the service at a convenient location. Your day isn't interrupted, so you can carry on with the important things in life.

Had another crazy week and forgot to organise the car service? We know plenty of trusted mechanics open on Saturday in Cowra. You can search instant quotes and book your car service or repair within minutes!

Questions? Speak with a Service Advisor
1300 655 661