Frequently Asked Questions

Is the price quoted, the price I will pay?

Yes, the price quoted is the price you’ll pay. You won’t pay a cent more and you’ll get exactly what’s listed in the inclusions.

And don’t worry, if there’s any additional work required, the mechanic will contact you and get your consent prior to starting.

Can I change my service date?

Sure, we get that things pop up. Just call our friendly team on 1300 655 661 and we’ll happily reschedule your booking.

There's no fee to reschedule your booking, however, if you’ve prepaid upfront on credit card, PayPal or ZipPay and wish to cancel your booking altogether, you will be refunded the original booking fee paid, minus a $20 cancellation fee.

Should you fail to show up at the time and place arranged with the Workshop without canceling in advance, you will forfeit the entire prepaid amount.

For full details see https://www.autoguru.com.au/terms#refunds

Does the price include parts and labour?

Yes, all our pricing includes parts, labour and GST.

Is there a loan car available?

Some of our workshops do offer a loan car and/or a drop off/pick up service (up to 5km from the workshop).

If the workshop is a Preferred Partner, these extras will be listed on the right hand side, underneath their pricing.

If the workshop is not a Preferred Partner, click the ‘Book Now’ button and then click the ‘Add a Roadworthy, Pink Slip or other common tasks’ text underneath the inclusions box at the top of the page.

Any additional services offered by the workshop will be included in this section.

What's the difference between a basic service and a logbook service?

A basic service includes engine oil and engine oil filter change, as well as a general safety inspection and inspection of all fluids.

If minor quantities of fluids are required, the mechanic will top these up.

A logbook service is a series of scheduled tasks recommended by the vehicle manufacturer at certain time intervals. Every logbook service is different. See “What’s Included In My Service”.

Will the mechanic stamp my logbook?

Absolutely, the mechanic will sign and stamp your logbook to meet manufacturer requirements.

They will sign off each task as it’s finished, and only stamp your logbook once all tasks specified by the manufacturer have been completed.

Will my warranty be affected if I book with one of your mechanics rather than the dealership?

The Australian Competition & Consumer Commission (ACCC) states that any certified mechanical workshop or mobile mechanic is indeed qualified to carry out logbook servicing as per manufacturer’s specifications, without voiding your New Car Warranty.

Our mechanics are able to carry out logbook servicing, according to the manufacturer’s specifications, using quality parts and lubricants.

The mechanic will sign off each item and stamp your logbook once all tasks are completed and your warranty will remain intact.

Where can I find the inclusions for my service?

Once you’ve typed in all your details and submitted the quote request form, you’ll see a list of suitable mechanics in your area and their costs to carry out your car service.

You can view all the inclusions for your service by clicking the blue 'Service Inclusions' button at the top of the page.

Can the mechanic come to me?

Yes! Our network of mobile mechanics can come to your home or workplace to carry out vehicle inspections, car servicing and some minor repairs.

Go through the search process and when you come to the page listing mechanics in your area, mobile mechanics in your area will be listed along with workshops.

Can I get quotes for repairs and inspections?

You sure can! Simply hit the “Repair” button under the ‘Great, what can we quote you for?’ section of the form and a bunch of common repairs tasks will come up automatically for you to select.

You can also type your specific repair issue into the blank search box and our system will bring up any related tasks.

If your particular repair or inspection task isn’t listed under the common items tabs, click the ‘No match? Add comment’ button and type your issue in the “Describe what you need” box at the bottom of the section.

Should you have more than one repair or inspection task to quote, you can add more tasks by clicking the +Repair or +Inspection tabs.

What are my payment options?

Booking through AutoGuru gives you access to three payment options:

1. Pay upfront using your credit card or PayPal;
2. Create a reusable, interest-free ZipPay account to pay now and make easy weekly or monthly payments over time; or
3. Pay the workshop once your car service and/or repairs have been completed.

Cancellation fees apply. For full Terms & Conditions visit https://www.autoguru.com.au/terms

What’s included in my service?

Once you’ve typed in all your details and submitted the quote request form, you’ll see a list of trusted mechanics in your area and their costs to carry out your car service.

You can view all the inclusions for your service by clicking the blue 'What's included?' text at the top of the page. It’s just under the three black boxes.

Otto

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Top Chery mechanics in Central West

A1 Mechanical & Exhaust

ORANGE
star star star star star_half

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star star star star star_border

It's good. It will be much appreciated if there's curtesy car available for the ...

It's good. It will be much appreciated if there's curtesy car available for the customer during the car servicing

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Venkat, Renault Megane III

Westend Auto Repairs

BATHURST
star star star star star_half

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star star star star star

"Excellent work , very happy & will be back"

Sally, Nissan Murano

RPM Dubbo

DUBBO CBD
star star star star star_half

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star star star star star_border

Polite friendly service. Vehicle runs like a dream and was a good and thorough s...

Polite friendly service. Vehicle runs like a dream and was a good and thorough service. Robertson's could open a little earlier for people who have to get to work.

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Alan, Isuzu D-Max

Tyreright Dubbo

DUBBO CBD
star star star star star_half

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star star star star star_border

"TImely and well priced"

Ashwin, Holden Barina

Recently requested Chery quotes for Central West mechanics

Average quote price in Central West

$287.65

WALLERAWANG

Chery J11

TASKS QUOTED

Logbook Service - 30000 kms / 18 months

$198.63

WALLERAWANG

Chery J11

TASKS QUOTED

Logbook Service - 20000 kms / 12 months

$487.10

Other Chery mechanics in Central West

Clancy Automotive Dubbo

DUBBO CBD
star star star star star

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star star star star star

The car was taken when time specified and returned when they said they would. St...

The car was taken when time specified and returned when they said they would. Staff were well dressed and competent in their work. Very well done, much better than the original dealer.

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John, JEEP GRAND CHEROKEE

Gunnedah Diesel Service

GUNNEDAH
star star star star star

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star star star star star

"Brilliant, quick and did a great job"

Josh, Chrysler 300

Ultra Tune Ingleburn

INGLEBURN
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star star star star star

Great and polite service from Sam at Ingleburn. Would reccommend to anyone for ...

Great and polite service from Sam at Ingleburn. Would reccommend to anyone for car service.

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Geoffry, Ford Ranger

NAS Automotives

THORNLEIGH
star star star star star

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"All good as per agreement, no surprises..."

Amit, Mazda 2

NRMA Car Servicing Parramatta

NORTH PARRAMATTA
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Great customer service. Courteous staff and updates via phone throughout the ser...

Great customer service. Courteous staff and updates via phone throughout the service duration. Quick and efficient service.

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Rakend, MAZDA Mazda3

Auto Assist

WETHERILL PARK
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"Excellent sevice,friendly staff."

John, Mercedes-Benz GLC

NRMA Car Servicing Gosford

GOSFORD
star star star star star

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Really happy with the workshop. Second time I've used them and they did another ...

Really happy with the workshop. Second time I've used them and they did another good job.

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Cassie, Mitsubishi Lancer

NRMA Car Servicing Seven Hills

SEVEN HILLS
star star star star star_border

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Holden Cruze service completed on time. Loved that the a car was washed & vacuum...

Holden Cruze service completed on time. Loved that the a car was washed & vacuumed. Great work & will be returning. Thanks again, F. Villacorta Ramos

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Florence, HOLDEN CRUZE

Marjan Automotives

CASTLE HILL
star star star star star_half

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star star star star star

"Was able to book in the next day for log book and pink slip."

Zahra, Citroen C4 Picasso/Grand Picasso

Cilia's Automotive Solution

SAINT MARYS
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star star star star star

"Excellent, friendly service, fast and efficient."

Faima, Ford Falcon

Midas Rouse Hill

ROUSE HILL
star star star star star_half

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star star star star star

The service at Midas Rouse Hill was excellent, it was personalised to my require...

The service at Midas Rouse Hill was excellent, it was personalised to my requirements and the feedback after service was great. Totally recommend this workshop.

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Lisa, Holden Commodore

Penrith Tyres & Mechanical Repairs

JAMISONTOWN
star star star star star

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star star star star star

In one word great! They were very professional and friendly. I had to get a full...

In one word great! They were very professional and friendly. I had to get a full logbook service and a new battery for my car and I found them through FPCS. Looked after the car very well and everything were done within 4 hours on a Saturday.

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Dharshaka, Toyota Aurion

NRMA Car Servicing Liverpool

LIVERPOOL
star star star star star_border

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Polite staff, quick service, explained additional problems with the car in a tho...

Polite staff, quick service, explained additional problems with the car in a thorough and easy to explain manner, car cleaning was a nice touch.

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Jason, Toyota Camry

NRMA Car Servicing Penrith

PENRITH
star star star star star_half

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Generally pleased with service. A little disappointed that they did not wash the...

Generally pleased with service. A little disappointed that they did not wash the car, as it was reported was done in a previous review, but then they did have a $75 discount special so I guess they reduced the service.

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Gary, Isuzu Rodeo/D-Max

C & M Vas Automotive

NORTHMEAD
star star star star star_half

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Vas quoted a price, told us the potential problem, did the work as agreed. Easy ...

Vas quoted a price, told us the potential problem, did the work as agreed. Easy to deal with and told the truth upfront

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Tony, Honda CR-V

NRMA Car Servicing Rouse Hill

ROUSE HILL
star star star star star_border

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EXCELLENT! Rang up the day before - booked in for me - thorough with the service...

EXCELLENT! Rang up the day before - booked in for me - thorough with the service - washed and cleaned the car

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Dan, HOLDEN BARINA

Bridgestone Select Liverpool

LIVERPOOL
star star star star star_half

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Friendly and efficient service. Car was ready on time. I will be using Liverpool...

Friendly and efficient service. Car was ready on time. I will be using Liverpool Bridgestone Select auto service for my other car as well

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Mark, MITSUBISHI LANCER

Pro Car Auto

NORTH PARRAMATTA
star star star star star_half

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star star star star_border star_border

I went there for a basic service plus starter motor issue. The guy starts the ca...

I went there for a basic service plus starter motor issue. The guy starts the car 4 to 5 times. At that time the problem doesn't appear so they say when it happens again bring the car to us and charged me $50 for just starting and turning off the car a couple of times.

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Adnan, Honda Civic

Micar Care

NORTH PARRAMATTA
star star star star star_half

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star star star star star_border

"Good Service though as it was log book, should be more comprehensive."

Kunwar, Toyota Aurion

Tyrepower Campbelltown

CAMPBELLTOWN
star star star star star_half

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star star star star star

Great Service! Would recommend them to anyone. Very helpful staff with a detaile...

Great Service! Would recommend them to anyone. Very helpful staff with a detailed and quality service. Amazing prices, very competitive compared to many other service centres around. Saved about $400 compared to taking it to the manufacturers service centre.

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Adam, Nissan Navara

Midas Campbelltown

CAMPBELLTOWN
star star star star star_half

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star star star star star

Fast service, listened to me and did everything that needed to be done. Informed...

Fast service, listened to me and did everything that needed to be done. Informed me of everything that was done. Smsd me to ask if I'm unsatisfied to contact them. Very pleased with everything. Well done and thank you Midas Campbell town.

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Jennifer, Hyundai Accent

Tassell Automotive

CASTLE HILL
star star star star star_half

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star star star star star

Very professional team, would recommend to anyone in the Hills District! Complet...

Very professional team, would recommend to anyone in the Hills District! Completed the service in a timely matter, clear and precise about exactly everything. Didn't hide or try to add things like others out there. Was very happy.

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Ayhan, MITSUBISHI LANCER

All Tyres & Mechanical

SEVEN HILLS
star star star star star_half

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star star star star star

Excellenct service. Polite as soon as you walk through the door. Will definately...

Excellenct service. Polite as soon as you walk through the door. Will definately be back

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Holly, Holden Commodore

Express Lube Tuggerah

TUGGERAH
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"They were great"

Mary, Honda CR-V

S Tech Automotive & Tyres

BLACKTOWN
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"The mechanic was friendly and the service was great."

Farage, Toyota Camry

Ultra Tune North Parramatta

NORTH PARRAMATTA
star star star star star_half

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star star star star star

I am happy with the service, it was on time. Guys helped me out to drop me back ...

I am happy with the service, it was on time. Guys helped me out to drop me back home when I left my car for service. Received call on the estimated time when the service was completed. Overall it was really smooth and straight forward experience and I would recommend Ultra Tune to my friends and family. On top of that I have been given 6 month free roadside assistance service which is the cherry on top. Thank you Ultra Tune.

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Hiren, Mitsubishi Lancer

Penrith Car Service

PENRITH
star star star star star_half

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"Fantastic to deal with. Very professional and fast"

Pat, Nissan X-Trail

Express Lube West Gosford

WEST GOSFORD
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"Very efficient and friendly service. Service was done quickly"

Rebecca, Toyota RAV4

Hyper Coatings and Automotive

JAMISONTOWN
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Iam extremely satisfied with the service provided by Hyper Coatings & Automotive...

Iam extremely satisfied with the service provided by Hyper Coatings & Automotive.

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Pedro, MAZDA 6

Nationwide Auto Service Centre West Gosford

WEST GOSFORD
star star star star star

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star star star star star

As per usual an efficient service, done within the allocated time so I didn't ha...

As per usual an efficient service, done within the allocated time so I didn't have to lose a day's work, no hidden costs and extra items that the major dealers always seem to recommend adding to your costs.

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Paul, MAZDA BT50

Team Wild Speed

WETHERILL PARK
star star star star star_half

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Great service and car was ready in less than an hour..would definitely recommend...

Great service and car was ready in less than an hour..would definitely recommend and use this company again

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Kerry, Mitsubishi Colt

Rapid Auto Service Centre Pty Ltd

CASTLE HILL
star star star star star_half

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star star star star star

"My issue was quickly attended to and fixed on the spot."

Andrew, Nissan Dualis/Dualis+2

* Minimum service amounts apply

Midas Liverpool

LIVERPOOL
star star star star star_half

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star star star star star

"Extremely friendly and competent service"

keone, Toyota Yaris

Tyreright Tuggerah

TUGGERAH
star star star star star

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star star star star star

Easy guys to deal with. And super fast time on my service. Would recommend highl...

Easy guys to deal with. And super fast time on my service. Would recommend highly

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John, Holden Commodore

Midas Penrith

PENRITH
star star star star star

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star star star star star

"Happy with my service at Midas Penrith, will be happy to continue using them."

Annette, Mazda BT-50

Brook's Tyre Brake & Steering Services

NORTH PARRAMATTA
star star star star star_half

LATEST REVIEW

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star star star star star

Fast and professional service. Good price for log book service and brakes change...

Fast and professional service. Good price for log book service and brakes changed. What impressed me was that they made every effort to have car ready early as I had kids to pick up from school. Very happy and will use their service again. Thank you :)

Read more

Nazira, Toyota Corolla

NRMA Car Servicing Campbelltown

CAMPBELLTOWN
star star star star star_border

LATEST REVIEW

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star star star star_border star_border

Service is done perfectly. But car is not washed as i requested on booking. Diss...

Service is done perfectly. But car is not washed as i requested on booking. Dissapointed. But overall is ok.

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Ousamah, Honda Jazz

Rays Automobiles

SHALVEY
star star star star star

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star star star star star

Very helpful people there. Gave the useful advice and drop off service is conven...

Very helpful people there. Gave the useful advice and drop off service is convenient.

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Sigang, MITSUBISHI TRITON

Tyreright Prestons

CARTWRIGHT
star star star star star_half

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star star star star star

Great customer service. Quick to fix additional areas that needed servicing on t...

Great customer service. Quick to fix additional areas that needed servicing on top of what was requested.

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Patrick, Mercedes-Benz CLC-Class

Bob Adamson Automotive Pty Ltd

SOUTH WINDSOR
star star star star star

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star star star star star

Good Job, picked up a fault, gave an overall report of the car, was done by lunc...

Good Job, picked up a fault, gave an overall report of the car, was done by lunchtime.

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Murray, FORD FOCUS

Kariong Automotive

KARIONG
star star star star star

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star star star star star

"Helpful and communicative, great service from Kariong Automotive"

Ash, Mazda 3

SBR Automotive Repairs

TUGGERAH
star star star star star

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star star star star star

Absolutely awesome, the best mechanic I've been to in a long time. I rang, was g...

Absolutely awesome, the best mechanic I've been to in a long time. I rang, was given a time to have my car serviced, and it was done at a great price. Straight in when I arrived, no waiting around like I've had to at other mechanics, and friendly caring staff my car was serviced and inspected and I was told of any repairs that might need to be fixed. I will definitely return to SBR Mechanics again.

Read more

Jennea, TOYOTA CAMRY

Pacific Auto Centre

THORNLEIGH
star star star star star_half

LATEST REVIEW

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star star star star star

Great communication and super smooth transaction. Could. It have been better. Lo...

Great communication and super smooth transaction. Could. It have been better. Loved it!

Read more

James, Suzuki Grand Vitara

Tyreright Tamworth

TAMINDA
star star star star star_half

LATEST REVIEW

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star star star star star

They were professional. Took time to explain what was needed and their prices we...

They were professional. Took time to explain what was needed and their prices were far cheaper than the local car dealer for the same work quoted. I can highly recommend them and will use them again for scheduled servicing of my car.

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James, Holden Barina/Barina Classic

Midas Blacktown

BLACKTOWN
star star star star_half star_border

LATEST REVIEW

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star star star star star

"Professional and very friendly team. All the best."

Raymon, Volkswagen Golf

Express Lube Cessnock

CESSNOCK
star star star star_half star_border

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star star star star star

"Great service we will be a return customer"

Kim, Hyundai i30

Zack's Automotive

MUSWELLBROOK
star star star star star

LATEST REVIEW

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star star star star star

Very detailed and professional car servicing by Zac's and great value for mony t...

Very detailed and professional car servicing by Zac's and great value for mony too

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Colleen, Honda Accord Euro

Singleton Auto Electrical Service

SINGLETON
star star star star star_half

LATEST REVIEW

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star star star star star_border

"No fuss and a good job, happy with the service"

Mark, Holden Barina

TopAutomotive

KINGS PARK
star star star star star_half

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star star star star star

"Milan was efficient and really helpful!"

Jenny, Hyundai Getz

Production Automotive

JAMISONTOWN
star star star star star

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star star star star star

"Excellent service and friendly staff"

Dave, DODGE NITRO

APR Mechanical

SMEATON GRANGE
star star star star star

LATEST REVIEW

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star star star star star

will be booking again next time for further services have also referred to frien...

will be booking again next time for further services have also referred to friends and family.

Read more

Alicia, MAZDA 2

Hi Tech Automotive

WOY WOY
star star star star star

LATEST REVIEW

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star star star star star

when I dropped my car off for a service I was greeted in a friendly manner and t...

when I dropped my car off for a service I was greeted in a friendly manner and then driven back home to await the completion. I was the picked up and returned to my car and have to say the whole procedure was a pleasure. I can highly recommend this local mechanic to those seeking the good old fashioned "service with a smile", which is very hard to find. I will return !!

Read more

Michelle, Hyundai i30

DC Automotive Pty Ltd

MULGRAVE
star star star star_half star_border

LATEST REVIEW

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star star star star star

Recently had a 170,000 km for our 2006 Holden Berlina serviced by DC Automotive....

Recently had a 170,000 km for our 2006 Holden Berlina serviced by DC Automotive. Dave was more than helpful explaining exactly what the service included. Our car had not been serviced for 30,000 km, and required a few more things done to it. Dave explained them all, including all costs associated.

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David, HOLDEN BERLINA

Kings Park Auto Electrical & Mechanical Repairs

KINGS PARK
star star star star star

LATEST REVIEW

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star star star star star

The service was excellent and the value for money was good too. I could feel the...

The service was excellent and the value for money was good too. I could feel the difference in comfort and drive after the servicing, it was great. Keep it up guys!

Read more

Benny, NISSAN X-TRAIL

Liverpool Autocare

LIVERPOOL
star star star star star

LATEST REVIEW

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star star star star star

"all good..yet expensive"

Aravinb, HONDA CR-V

Target Automotive

RIVERSTONE
star star star star star

LATEST REVIEW

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star star star star star

"Friendly staff and great service."

Tin, Toyota RAV4

Cabramatta Auto Mechanical Repairs

CABRAMATTA
star star star star star_half

LATEST REVIEW

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star star star star star_border

The mechanics were prompt and efficient, and gave concise information /quoting o...

The mechanics were prompt and efficient, and gave concise information /quoting on what possible works may need to be done to the car.

Read more

Jeremy, AUDI A3

EA Quality Auto Repairs

SMITHFIELD
star star star star star_half

LATEST REVIEW

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star star star star star_border

"Good service"

Pari, Toyota Camry

* Minimum service amounts apply

Zoom Automotive

RIVERSTONE
star star star star star_border

LATEST REVIEW

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star star star star_border star_border

"I was happy that the price they quoted was the final price, no surprises."

Robin, Volvo XC90

Graeme Horner Automotive

BLAXLAND
star star star star star_border

LATEST REVIEW

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star star star star_border star_border

Basic service was done but extra expenses were inflated. Thankfully they called ...

Basic service was done but extra expenses were inflated. Thankfully they called before doing anything outside and I was able to tell them not to do it.

Read more

Adam, HOLDEN BARINA

Buddy's Motor Mechanic

ARNDELL PARK
star star star star star

LATEST REVIEW

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star star star star star

Happy with routine car servicing; also gave valuable advice about how to go abou...

Happy with routine car servicing; also gave valuable advice about how to go about a potential issue I already know about.

Read more

Christian, TOYOTA COROLLA

North Shore Hi Tech

THORNLEIGH
star star star star star

LATEST REVIEW

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star star star star star

"Honest, reliable and friendly. No delays with return of my car."

Elisabeth, TOYOTA PRADO

Quick Stop Automotives

PRESTONS
star star star star star

LATEST REVIEW

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star star star star star

"Honest & Great Service"

Tammy, Suzuki Swift

East Coast Tyre & Auto

TUGGERAH
star star star star star_border

LATEST REVIEW

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star star star star star_border

I was surprised at the money I saved by not getting my car service done by the c...

I was surprised at the money I saved by not getting my car service done by the car dealer. My invoice definitely listed all the log book service requirements to maintain my warranty. I've only given 4 stars because I was verbally advised that my brakes were still okay, but I didn't get any facts, such as an estimate of mileage or depth of lining left on the pads/discs. I will consider using them again.

Read more

Joy, Kia Cerato

In Car Racing

WETHERILL PARK
star star_border star_border star_border star_border

No deposit & interest free

BOOK NOW, PAY LATER

Questions? Speak with a Service Advisor
1300 655 661