Frequently Asked Questions

Is the price quoted, the price I will pay?

Yes, the price quoted is the price you’ll pay. You won’t pay a cent more and you’ll get exactly what’s listed in the inclusions.

And don’t worry, if there’s any additional work required, the mechanic will contact you and get your consent prior to starting.

Can I change my service date?

Sure, we get that things pop up. Just call our friendly team on 1300 655 661 and we’ll happily reschedule your booking.

There's no fee to reschedule your booking, however, if you’ve prepaid upfront on credit card, PayPal or ZipPay and wish to cancel your booking altogether, you will be refunded the original booking fee paid, minus a $20 cancellation fee.

Should you fail to show up at the time and place arranged with the Workshop without canceling in advance, you will forfeit the entire prepaid amount.

For full details see https://www.autoguru.com.au/terms#refunds

Does the price include parts and labour?

Yes, all our pricing includes parts, labour and GST.

Is there a loan car available?

Some of our workshops do offer a loan car and/or a drop off/pick up service (up to 5km from the workshop).

If the workshop is a Preferred Partner, these extras will be listed on the right hand side, underneath their pricing.

If the workshop is not a Preferred Partner, click the ‘Book Now’ button and then click the ‘Add a Roadworthy, Pink Slip or other common tasks’ text underneath the inclusions box at the top of the page.

Any additional services offered by the workshop will be included in this section.

What's the difference between a basic service and a logbook service?

A basic service includes engine oil and engine oil filter change, as well as a general safety inspection and inspection of all fluids.

If minor quantities of fluids are required, the mechanic will top these up.

A logbook service is a series of scheduled tasks recommended by the vehicle manufacturer at certain time intervals. Every logbook service is different. See “What’s Included In My Service”.

Will the mechanic stamp my logbook?

Absolutely, the mechanic will sign and stamp your logbook to meet manufacturer requirements.

They will sign off each task as it’s finished, and only stamp your logbook once all tasks specified by the manufacturer have been completed.

Will my warranty be affected if I book with one of your mechanics rather than the dealership?

The Australian Competition & Consumer Commission (ACCC) states that any certified mechanical workshop or mobile mechanic is indeed qualified to carry out logbook servicing as per manufacturer’s specifications, without voiding your New Car Warranty.

Our mechanics are able to carry out logbook servicing, according to the manufacturer’s specifications, using quality parts and lubricants.

The mechanic will sign off each item and stamp your logbook once all tasks are completed and your warranty will remain intact.

Where can I find the inclusions for my service?

Once you’ve typed in all your details and submitted the quote request form, you’ll see a list of suitable mechanics in your area and their costs to carry out your car service.

You can view all the inclusions for your service by clicking the blue 'Service Inclusions' button at the top of the page.

Can the mechanic come to me?

Yes! Our network of mobile mechanics can come to your home or workplace to carry out vehicle inspections, car servicing and some minor repairs.

Go through the search process and when you come to the page listing mechanics in your area, mobile mechanics in your area will be listed along with workshops.

Can I get quotes for repairs and inspections?

You sure can! Simply hit the “Repair” button under the ‘Great, what can we quote you for?’ section of the form and a bunch of common repairs tasks will come up automatically for you to select.

You can also type your specific repair issue into the blank search box and our system will bring up any related tasks.

If your particular repair or inspection task isn’t listed under the common items tabs, click the ‘No match? Add comment’ button and type your issue in the “Describe what you need” box at the bottom of the section.

Should you have more than one repair or inspection task to quote, you can add more tasks by clicking the +Repair or +Inspection tabs.

What are my payment options?

Booking through AutoGuru gives you access to three payment options:

1. Pay upfront using your credit card or PayPal;
2. Create a reusable, interest-free ZipPay account to pay now and make easy weekly or monthly payments over time; or
3. Pay the workshop once your car service and/or repairs have been completed.

Cancellation fees apply. For full Terms & Conditions visit https://www.autoguru.com.au/terms

What’s included in my service?

Once you’ve typed in all your details and submitted the quote request form, you’ll see a list of trusted mechanics in your area and their costs to carry out your car service.

You can view all the inclusions for your service by clicking the blue 'What's included?' text at the top of the page. It’s just under the three black boxes.

Otto

Search and book Charbon mechanics. Book your car service online and save.

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Westend Auto Repairs

BATHURST
star star star star star_border

LATEST REVIEW

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star star star star star

"Excellent work , very happy & will be back"

Sally, Nissan Murano

A1 Mechanical & Exhaust

ORANGE
star star star star star_half

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star star star star star

The mechanic was helpful, efficient and very friendly. He not only made the exp...

The mechanic was helpful, efficient and very friendly. He not only made the experience painless but also outmatched my expectations.

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Fabienne, Toyota Camry

Springwood Tyre Service

VALLEY HEIGHTS
star star star star star

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Springwood tyre service are fantastic. Lovely blokes. Lovely customer service. G...

Springwood tyre service are fantastic. Lovely blokes. Lovely customer service. Great job on my car

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Ashley, Daewoo Kalos

Zack's Automotive

MUSWELLBROOK
star star star star star

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star star star star star

Very detailed and professional car servicing by Zac's and great value for mony t...

Very detailed and professional car servicing by Zac's and great value for mony too

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Colleen, Honda Accord Euro

No deposit & interest free

BOOK NOW, PAY LATER

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Bob Adamson Automotive Pty Ltd

SOUTH WINDSOR
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Bob was an incredible mechanic who did a great job on my car. He was quick and e...

Bob was an incredible mechanic who did a great job on my car. He was quick and efficient and kept me in the loop every step of the way. Happy to say he'll be my regular from now on! :)

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Natalie, Toyota RAV4

Graeme Horner Automotive

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Great service from Graeme and team. Honest, trustworthy and responsive. As a sin...

Great service from Graeme and team. Honest, trustworthy and responsive. As a single female going to a new garage I felt looked after.

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Kate, Mitsubishi Express Van

DC Automotive Pty Ltd

MULGRAVE
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I'd like to personally thank the whole team from DC Automotive Pty Ltd! Firstly,...

I'd like to personally thank the whole team from DC Automotive Pty Ltd! Firstly, I was welcomed into the office by Dave and he knew exactly who I was (I had an early 8am booking). We had a good old chat about the car and if there was a possibility of other work needing to be done to it he would let me know. I got a lift home from one of the mechanics - very handy considering I was about 5k from home. The service was for a MY 12.5 VW Passat Diesel Wagon and it needed a new timing belt - a big job! A quick phone call later in the afternoon confirmed the price. They were on the mark as quoted and even changed another belt but didn't charge me labor for it which was really nice of them. I was offered to be picked up from my house and taken back to my car - how good is that? I planned to get a taxi, so the pick up was extremely handy and I had a nice chat on the way there.Dave showed me all of the parts that were replaced and talked me through it which was very handy. All in all the car was given the thumbs up by Dave and nothing else could be found. He gave me some handy advice which I will keep in mind for the future. If you are looking for an honest, reliable, friendly and professional mechanic - Dave and the team are for you. Owning a European car is always a worry, but not any longer. I am really looking forward to my next service and would definitely recommend DC Automotive Pty Ltd.

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William, Volkswagen Passat

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The total care and careful attention to getting my car going even better was suc...

The total care and careful attention to getting my car going even better was such a grateful relief.

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Rhonda, Mercedes-Benz 200-230

Penrith Car Service

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Good service and prompt. It is early days to know if the work carried out is OK ...

Good service and prompt. It is early days to know if the work carried out is OK until I have used the car for a while. However I am satisfied with what has been done.

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Bob, Ford Falcon

NRMA Car Servicing Penrith

PENRITH
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This was the first logbook service we had which has not been carried out by the ...

This was the first logbook service we had which has not been carried out by the dealer. And from our experiences yesterday we will be get all future services done by NRMA MotorServe.

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Jennifer, NISSAN DUALIS

Penrith Tyres & Mechanical Repairs

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Friendly and helpful and honest. Will not hesitate to have future servicing carr...

Friendly and helpful and honest. Will not hesitate to have future servicing carried out there! Thank you.

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Allan, SUBARU LIBERTY

Midas Penrith

PENRITH
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"Really great service and very knowledgeable. Very happy"

Caroline, Ford Territory

Singleton Auto Electrical Service

SINGLETON
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Thank you so much, great service, great price, and extremely friendly staff. I ...

Thank you so much, great service, great price, and extremely friendly staff. I will Definitely use this service again.

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Belinda, Holden Colorado

Production Automotive

JAMISONTOWN
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"Great service at the right price."

Dave, FORD FOCUS

Hyper Coatings and Automotive

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The staff were very friendly and efficient. I waited in the office while my car ...

The staff were very friendly and efficient. I waited in the office while my car was being serviced and I felt comfortable in their company.

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Sue, MITSUBISHI MIRAGE

Cilia's Automotive Solution

SAINT MARYS
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"Very friendly and helpful"

Scott, Holden Vectra

Target Automotive

RIVERSTONE
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"Friendly staff and great service."

Tin, Toyota RAV4

* Minimum service amounts apply

Zoom Automotive

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Jason at Zoom Automotive was very helpful and was very thorough in making sure t...

Jason at Zoom Automotive was very helpful and was very thorough in making sure that his work was done right. 5 stars ⭐️

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Nathan, Volkswagen Polo

Rays Automobiles

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"Very good service done on time."

Rohit, Volkswagen Passat

NRMA Car Servicing Rouse Hill

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"Friendly and professional service!"

Anil, Nissan Dualis/Dualis+2

Midas Rouse Hill

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"Excellent service and approachable staff"

Jayden, Mazda 6

TopAutomotive

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"Very good and honest mevchanic highly recommended"

Ramy, Citroen C5 II

Kings Park Auto Electrical & Mechanical Repairs

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The service was excellent and the value for money was good too. I could feel the...

The service was excellent and the value for money was good too. I could feel the difference in comfort and drive after the servicing, it was great. Keep it up guys!

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Benny, NISSAN X-TRAIL

Express Lube Cessnock

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"I couldn't have asked for any better service"

Andrew, Suzuki Swift

S Tech Automotive & Tyres

BLACKTOWN
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"The mechanic was friendly and the service was great."

Farage, Toyota Camry

Midas Blacktown

BLACKTOWN
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"Professional and very friendly team. All the best."

Raymon, Volkswagen Golf

Buddy's Motor Mechanic

ARNDELL PARK
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Happy with routine car servicing; also gave valuable advice about how to go abou...

Happy with routine car servicing; also gave valuable advice about how to go about a potential issue I already know about.

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Christian, TOYOTA COROLLA

Marjan Automotives

CASTLE HILL
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"Great guys, did a really good job at a good price."

Sonia, Toyota Corolla

Tassell Automotive

CASTLE HILL
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"They made the service process very easy, and were great to deal with."

Erica, Volkswagen Eos

Rapid Auto Service Centre Pty Ltd

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Sam was very good with explaining whats being serviced and what are the charges ...

Sam was very good with explaining whats being serviced and what are the charges about. He even dropped me at my office which saved me a lot of time. Was very nice experience.

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Pradeep, Lexus RX

NRMA Car Servicing Seven Hills

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"Great experience, very thorough will definitely go back."

Joel, Toyota RAV4

All Tyres & Mechanical

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"Excellent service. Prompt communication."

Indra, Mercedes-Benz B-Class

Complete Car Care

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Craig, Suzuki Grand Vitara

Team Wild Speed

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"So far very good car seems to run okay excellent service"

James, Ford Falcon

In Car Racing

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Kariong Automotive

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"Guys are very knowledgeable, quick and valuable service"

Alissa, Nissan Patrol

Auto Assist

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I had asked for the lowest quote for timing belt change and was given the right ...

I had asked for the lowest quote for timing belt change and was given the right quote. Thanks to AutoGuru. The only thing that was not disclosed was that it did not include water pump change cost. Whoever I have asked for a quote over the phone all include water pump change. If I had the information beforehand maybe I would have accepted the higher quotes. AutoGuru was great in finding the requested quote. So I cannot fault them. **The mechanic I chose, on the other hand, was dodgy though by not including the water pump cost. I only found out when I left the car with him.**

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Kai, Holden Cruze

German Autocare Pty Ltd

HORNSBY
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Wanna find a local workshop to sort out basic mechanical issues of my car and wo...

Wanna find a local workshop to sort out basic mechanical issues of my car and won't cost me an arm and a leg. First time trying them on my BMW for a minor checkup and engine oil / filter change. Drop the car at 8 am and ready for pickup at 10:15 am. Explain in detail regarding any problem on the car and coming with advice and solution. Price is reasonable and fair. Will definitely go back to them in future.

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Ray, BMW X3

C & M Vas Automotive

NORTHMEAD
star star star star star_half

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Chris = good man. Kept to his quote and he called to advise any further costs be...

Chris = good man. Kept to his quote and he called to advise any further costs before he continued. Very professional and friendly. Will bring my 3 cars to him in the future.

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Jeremy, Land Rover Freelander 2

Tyrepower Hornsby

HORNSBY
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Price was great, was kept informed every step of the way. Great job.... Will be ...

Price was great, was kept informed every step of the way. Great job.... Will be back again.

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John-Paul, Toyota Camry

Pro Car Auto

NORTH PARRAMATTA
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Great Mechanic. My car went in for a basic service and a regassing of the air co...

Great Mechanic. My car went in for a basic service and a regassing of the air conditioning. They kept me updated along the way and did only the work I asked them to do. After picking up the car I found it in excellent condition with a/c that was finally working after a year of it not working. Thank you so much Pro Auto Care - I'll definitely be back!

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Benn, Holden Rodeo

Micar Care

NORTH PARRAMATTA
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They were really good, 10/10 service. They explained everything clearly and didn...

They were really good, 10/10 service. They explained everything clearly and didn't rip me off.

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Shaenice, SUZUKI SWIFT

Express Lube West Gosford

WEST GOSFORD
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Quick and knowledgable Provided a good priced service along with a quick turnar...

Quick and knowledgable Provided a good priced service along with a quick turnaround. My car feels like it's had a good service and runs so much better. Will be back, Same place for when my next service is due.

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Rebecca, Mercedes-Benz A-Class

Nationwide Auto Service Centre West Gosford

WEST GOSFORD
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Booked my BT 50 in at short notice and was although fully booked, they still man...

Booked my BT 50 in at short notice and was although fully booked, they still managed to fit me in.

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Paul, Mazda BT-50

NAS Automotives

THORNLEIGH
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Friendly customer service, and was especially helpful in allowing me to drop off...

Friendly customer service, and was especially helpful in allowing me to drop off the car the day before.

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Dean, Ford Fiesta

Pacific Auto Centre

THORNLEIGH
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Great communication and super smooth transaction. Could. It have been better. Lo...

Great communication and super smooth transaction. Could. It have been better. Loved it!

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James, Suzuki Grand Vitara

Book trusted and local mechanics with AutoGuru.

Find the best car service options in the local Charbon area using AutoGuru. Compare services from national brands and local mechanics for the best deals right across Central West. All prices are fixed upfront, so simply provide us details of your vehicle make and model, confirm the mechanic and click the button to book. Or give us a call on 1300 655 661 and we can do it for you.

Why call dozens of mechanics throughout Central West when you can find all your local Charbon mechanics right here? At AutoGuru, you can search and book online, from a list of upfront price quotes. Just pay the quoted amount after your vehicle service or repair – there’s no hidden costs!

We get hundreds of searches a day for mechanics in Central West. We only list trusted mechanic workshops that match your vehicle, service requirements and Charbon location. So you’re guaranteed to find the car service options you’re looking for.

Do you lead a busy lifestyle? Whether it be kids, work, activities or sport it seems our lives as getting busier and busier. Easily and conveniently keep on top of your car maintenance and repairs with a mobile mechanic in Charbon.

Stop stressing about the overdue car service. Search trusted Charbon mechanics in a matter of minutes! We even have awesome mechanics open on Saturday, talk about convenience. Search from hundreds of jobs like timing belt replacement, spark plug change and clutch replacement.

Questions? Speak with a Service Advisor
1300 655 661