Frequently Asked Questions

Is the price quoted, the price I will pay?

Yes, the price quoted is the price you’ll pay. You won’t pay a cent more and you’ll get exactly what’s listed in the inclusions.

And don’t worry, if there’s any additional work required, the mechanic will contact you and get your consent prior to starting.

Can I change my service date?

Sure, we get that things pop up. Just call our friendly team on 1300 655 661 and we’ll happily reschedule your booking.

There's no fee to reschedule your booking, however, if you’ve prepaid upfront on credit card, PayPal or ZipPay and wish to cancel your booking altogether, you will be refunded the original booking fee paid, minus a $20 cancellation fee.

Should you fail to show up at the time and place arranged with the Workshop without canceling in advance, you will forfeit the entire prepaid amount.

For full details see https://www.autoguru.com.au/terms#refunds

Does the price include parts and labour?

Yes, all our pricing includes parts, labour and GST.

Is there a loan car available?

Some of our workshops do offer a loan car and/or a drop off/pick up service (up to 5km from the workshop).

If the workshop is a Preferred Partner, these extras will be listed on the right hand side, underneath their pricing.

If the workshop is not a Preferred Partner, click the ‘Book Now’ button and then click the ‘Add a Roadworthy, Pink Slip or other common tasks’ text underneath the inclusions box at the top of the page.

Any additional services offered by the workshop will be included in this section.

What's the difference between a basic service and a logbook service?

A basic service includes engine oil and engine oil filter change, as well as a general safety inspection and inspection of all fluids.

If minor quantities of fluids are required, the mechanic will top these up.

A logbook service is a series of scheduled tasks recommended by the vehicle manufacturer at certain time intervals. Every logbook service is different. See “What’s Included In My Service”.

Will the mechanic stamp my logbook?

Absolutely, the mechanic will sign and stamp your logbook to meet manufacturer requirements.

They will sign off each task as it’s finished, and only stamp your logbook once all tasks specified by the manufacturer have been completed.

Will my warranty be affected if I book with one of your mechanics rather than the dealership?

The Australian Competition & Consumer Commission (ACCC) states that any certified mechanical workshop or mobile mechanic is indeed qualified to carry out logbook servicing as per manufacturer’s specifications, without voiding your New Car Warranty.

Our mechanics are able to carry out logbook servicing, according to the manufacturer’s specifications, using quality parts and lubricants.

The mechanic will sign off each item and stamp your logbook once all tasks are completed and your warranty will remain intact.

Where can I find the inclusions for my service?

Once you’ve typed in all your details and submitted the quote request form, you’ll see a list of suitable mechanics in your area and their costs to carry out your car service.

You can view all the inclusions for your service by clicking the blue 'Service Inclusions' button at the top of the page.

Can the mechanic come to me?

Yes! Our network of mobile mechanics can come to your home or workplace to carry out vehicle inspections, car servicing and some minor repairs.

Go through the search process and when you come to the page listing mechanics in your area, mobile mechanics in your area will be listed along with workshops.

Can I get quotes for repairs and inspections?

You sure can! Simply hit the “Repair” button under the ‘Great, what can we quote you for?’ section of the form and a bunch of common repairs tasks will come up automatically for you to select.

You can also type your specific repair issue into the blank search box and our system will bring up any related tasks.

If your particular repair or inspection task isn’t listed under the common items tabs, click the ‘No match? Add comment’ button and type your issue in the “Describe what you need” box at the bottom of the section.

Should you have more than one repair or inspection task to quote, you can add more tasks by clicking the +Repair or +Inspection tabs.

What are my payment options?

Booking through AutoGuru gives you access to three payment options:

1. Pay upfront using your credit card or PayPal;
2. Create a reusable, interest-free ZipPay account to pay now and make easy weekly or monthly payments over time; or
3. Pay the workshop once your car service and/or repairs have been completed.

Cancellation fees apply. For full Terms & Conditions visit https://www.autoguru.com.au/terms

What’s included in my service?

Once you’ve typed in all your details and submitted the quote request form, you’ll see a list of trusted mechanics in your area and their costs to carry out your car service.

You can view all the inclusions for your service by clicking the blue 'What's included?' text at the top of the page. It’s just under the three black boxes.

Otto

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A1 Mechanical & Exhaust

ORANGE
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Great customer service, friendly helpful guys. Fantastic price. I will definitel...

Great customer service, friendly helpful guys. Fantastic price. I will definitely be going back in the future.

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Suzie, Holden Barina/Barina Classic

Westend Auto Repairs

BATHURST
star star star star star_half

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"Excellent work , very happy & will be back"

Sally, Nissan Murano

No deposit & interest free

BOOK NOW, PAY LATER

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Mechanika Motors

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"Car is running great, very pleased with the service! Would recommend"

Louise, Mitsubishi ASX

Springwood Tyre Service

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Took longer than expected but lovely mechanics! Always do their best with prices...

Took longer than expected but lovely mechanics! Always do their best with prices and their work is always tops!

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Ashley, Daewoo Kalos

Graeme Horner Automotive

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Basic service was done but extra expenses were inflated. Thankfully they called ...

Basic service was done but extra expenses were inflated. Thankfully they called before doing anything outside and I was able to tell them not to do it.

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Adam, HOLDEN BARINA

Penrith Tyres & Mechanical Repairs

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Best mechanic iv been to. My car doesnt feel like the same one i was driving at ...

Best mechanic iv been to. My car doesnt feel like the same one i was driving at all.

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Brody, Toyota Yaris

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"Great service and a great price thanks guys. Will use again"

Edward, Toyota Camry

Penrith Car Service

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Good service and prompt. It is early days to know if the work carried out is OK ...

Good service and prompt. It is early days to know if the work carried out is OK until I have used the car for a while. However I am satisfied with what has been done.

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Bob, Ford Falcon

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Dave, DODGE NITRO

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I got my front brake pads and rotors replaced and a suspension bushes inspection...

I got my front brake pads and rotors replaced and a suspension bushes inspection. My experience was very good and the prices I got were decent. The front desk assistant Gary was very helpful. Only one minor flaw is that I'm still waiting on my invoice to be emailed to me.

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Kimberley, Holden Barina

Midas Penrith

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"Easy, no fuss, friendly staff. Wouldn't hesitate to recommend to others."

Annette, Audi Q3

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Easy and professional, Brendan looked after me perfectly and couldn't do enough ...

Easy and professional, Brendan looked after me perfectly and couldn't do enough for me. Will definitely be back for my next service, car is running great.

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Beau, HONDA ACCORD

RPM Dubbo

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"Fast convenient and cheap price will be returning later"

Amelia, Holden Commodore

Tyreright Dubbo

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They were very thorough with the checks, better than most other places I have ta...

They were very thorough with the checks, better than most other places I have taken my vehicle to. Will definitely use them in the future. The mechanic was clear in his explanations which was helpful

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Rod, Honda Jazz

Cilia's Automotive Solution

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Domenic was fantastic he is a great help with my car. Thanks a lot Domenic, I wi...

Domenic was fantastic he is a great help with my car. Thanks a lot Domenic, I will be taking my car back there for service all the time. The staff is so friendly and easy going.

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Heidi, HOLDEN BARINA

Bob Adamson Automotive Pty Ltd

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"Great bunch of guys, easy to deal with, know their stuff. Service with a smile."

Wayne, VOLKSWAGEN GOLF

Rays Automobiles

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"Very good service done on time."

Rohit, Volkswagen Passat

APR Mechanical

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Very friendly and helpful... Awesome service, Mark was very accommodating and th...

Very friendly and helpful... Awesome service, Mark was very accommodating and the service was completed in 3 hour.

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Fernando, Mazda BT-50

DC Automotive Pty Ltd

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Recently had a 170,000 km for our 2006 Holden Berlina serviced by DC Automotive. Dave was more than helpful explaining exactly what the service included. Our car had not been serviced for 30,000 km, and required a few more things done to it. Dave explained them all, including all costs associated.

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David, HOLDEN BERLINA

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The total care and careful attention to getting my car going even better was such a grateful relief.

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Rhonda, Mercedes-Benz 200-230

Target Automotive

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"Friendly staff and great service."

Tin, Toyota RAV4

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Zoom Automotive

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"I was happy that the price they quoted was the final price, no surprises."

Robin, Volvo XC90

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Great Service! Would recommend them to anyone. Very helpful staff with a detaile...

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Adam, Nissan Navara

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"Good service but it would be nice to if they wash it as well"

Varghese, Hyundai Accent

Buddy's Motor Mechanic

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Happy with routine car servicing; also gave valuable advice about how to go abou...

Happy with routine car servicing; also gave valuable advice about how to go about a potential issue I already know about.

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Christian, TOYOTA COROLLA

Team Wild Speed

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VW Golf TDI /DSG....Arrived was quick and simple check in by a nice lady "Name e...

VW Golf TDI /DSG....Arrived was quick and simple check in by a nice lady "Name escapes me now, sorry!", dropped off keys and off I went because I had pre booked with all details was very simple......after completed they called me I arrived back went upstairs ....a quick chat about service paid was handed my keys...car parked nicely in driveway and away I went.....simple and fuss free as It should be. Car is running great was 120K service purrs like a cat as it always has cant fault the service....will be back for the next one!

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GEORGE, Volkswagen Golf VI Estate

TopAutomotive

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"Milan was efficient and really helpful!"

Jenny, Hyundai Getz

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"Fast basic service as advertised"

Vince, Mazda 3

Midas Rouse Hill

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I love my Yellow Beetle and they gave her the care and expertise that she deserv...

I love my Yellow Beetle and they gave her the care and expertise that she deserves! Advised that on my next service 2 x tyres would need to be replaced and also the brakes, which is helpful for planning purposes. Many thanks Liz

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Liz, Volkswagen Beetle

NRMA Car Servicing Rouse Hill

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EXCELLENT! Rang up the day before - booked in for me - thorough with the service...

EXCELLENT! Rang up the day before - booked in for me - thorough with the service - washed and cleaned the car

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Dan, HOLDEN BARINA

Tyreright Prestons

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Great customer service. Quick to fix additional areas that needed servicing on t...

Great customer service. Quick to fix additional areas that needed servicing on top of what was requested.

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Patrick, Mercedes-Benz CLC-Class

Midas Blacktown

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Staff were very helpful and upfront with cost and service. Manager was kind enou...

Staff were very helpful and upfront with cost and service. Manager was kind enough to drop me and pick me up from the station.

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Chaminda, SUBARU XV

Quick Stop Automotives

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"Honest & Great Service"

Tammy, Suzuki Swift

In Car Racing

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Auto Assist

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"Great, honest and reliable service. Will do business again."

Sok, Peugeot 308

Complete Car Care

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Very happy the service provided by complete care care. they did it within 1.5hr ...

Very happy the service provided by complete care care. they did it within 1.5hr including great inside and outside clean. thanks

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danielle, Hyundai Veloster

Paul Whyte Automotive

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"Very happy with quick professional service at the right price."

Anna, Kia Sorento

NRMA Car Servicing Seven Hills

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"Friendly staff and happy to explain what's included in service"

Fernando, Mercedes-Benz A-Class

All Tyres & Mechanical

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Replcaced front and back brakes and a log book service and this mechanic was the...

Replcaced front and back brakes and a log book service and this mechanic was the cheapest around. Car was ready in under 2 hours which was impressive. It was obvious that the owner cares about his customers by providing good service. I will be taking my other car when I come back from overseas.

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Richard, Peugeot 4008

Liverpool Autocare

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"all good..yet expensive"

Aravinb, HONDA CR-V

EA Quality Auto Repairs

SMITHFIELD
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Staff explained the type of service required based on the odometer and the servi...

Staff explained the type of service required based on the odometer and the service provided is satisfactory and felt trustworthy, value for money therefore i would like to continue the service in the future.

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Parimala, TOYOTA CAMRY

NRMA Car Servicing Liverpool

LIVERPOOL
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"Friendly quick service. No hassle and they did all the work that was expexted"

Vernon, Toyota Yaris

* Minimum service amounts apply

Midas Liverpool

LIVERPOOL
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Arrived on time and they were ready. They drove me to work. Several hours later ...

Arrived on time and they were ready. They drove me to work. Several hours later I received call that car was ready and they were coming to pick me up. Overall a good experience.

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Sinsook, Hyundai Getz

Bridgestone Select Liverpool

LIVERPOOL
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Friendly and efficient service. Car was ready on time. I will be using Liverpool...

Friendly and efficient service. Car was ready on time. I will be using Liverpool Bridgestone Select auto service for my other car as well

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Mark, MITSUBISHI LANCER

CPH Automotive

airport_shuttle Mobile Mechanic

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Just a little more interaction with mechanic and a report telling me what he did...

Just a little more interaction with mechanic and a report telling me what he did. would also like to get a receipt when I pay.

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Anne-Marie, Toyota Yaris

Book trusted and local mechanics with AutoGuru.

If your dream machine is giving you nightmares, we can help you find the best Burnt Yards mechanics & car services to get you back on the road again. We have sourced the most reliable mechanics from all over Central West and you can access them all right here with the click of a button. Just enter a couple of details and choose from the list of fixed price quotes.

By using AutoGuru, you’ll be able to view fixed price quotes from mechanics in Burnt Yards and other nearby Central West suburbs. Instant online quotes mean you can compare costs for labour and parts and book online straight away!

Here at AutoGuru, we list quality mechanics who can offer you the best price on services or repairs. You’ll receive a fixed price quote for all makes and models and you’ll be able to find the Burnt Yards mechanic that’s most conveniently located to you.

Why not have a mobile mechanic come to your home to complete your next service. Carry on with your day while a mobile mechanic carries out the service at a convenient location. Your day isn't interrupted, so you can carry on with the important things in life.

Stop stressing about the overdue car service. Search trusted Burnt Yards mechanics in a matter of minutes! We even have awesome mechanics open on Saturday, talk about convenience. Search from hundreds of jobs like timing belt replacement, spark plug change and clutch replacement.

Questions? Speak with a Service Advisor
1300 655 661