Frequently Asked Questions

Is the price quoted, the price I will pay?

Yes, the price quoted is the price you’ll pay. You won’t pay a cent more and you’ll get exactly what’s listed in the inclusions.

And don’t worry, if there’s any additional work required, the mechanic will contact you and get your consent prior to starting.

Can I change my service date?

Sure, we get that things pop up. Just call our friendly team on 1300 655 661 and we’ll happily reschedule your booking.

There's no fee to reschedule your booking, however, if you’ve prepaid upfront on credit card, PayPal or ZipPay and wish to cancel your booking altogether, you will be refunded the original booking fee paid, minus a $20 cancellation fee.

Should you fail to show up at the time and place arranged with the Workshop without canceling in advance, you will forfeit the entire prepaid amount.

For full details see https://www.autoguru.com.au/terms#refunds

Does the price include parts and labour?

Yes, all our pricing includes parts, labour and GST.

Is there a loan car available?

Some of our workshops do offer a loan car and/or a drop off/pick up service (up to 5km from the workshop).

If the workshop is a Preferred Partner, these extras will be listed on the right hand side, underneath their pricing.

If the workshop is not a Preferred Partner, click the ‘Book Now’ button and then click the ‘Add a Roadworthy, Pink Slip or other common tasks’ text underneath the inclusions box at the top of the page.

Any additional services offered by the workshop will be included in this section.

What's the difference between a basic service and a logbook service?

A basic service includes engine oil and engine oil filter change, as well as a general safety inspection and inspection of all fluids.

If minor quantities of fluids are required, the mechanic will top these up.

A logbook service is a series of scheduled tasks recommended by the vehicle manufacturer at certain time intervals. Every logbook service is different. See “What’s Included In My Service”.

Will the mechanic stamp my logbook?

Absolutely, the mechanic will sign and stamp your logbook to meet manufacturer requirements.

They will sign off each task as it’s finished, and only stamp your logbook once all tasks specified by the manufacturer have been completed.

Will my warranty be affected if I book with one of your mechanics rather than the dealership?

The Australian Competition & Consumer Commission (ACCC) states that any certified mechanical workshop or mobile mechanic is indeed qualified to carry out logbook servicing as per manufacturer’s specifications, without voiding your New Car Warranty.

Our mechanics are able to carry out logbook servicing, according to the manufacturer’s specifications, using quality parts and lubricants.

The mechanic will sign off each item and stamp your logbook once all tasks are completed and your warranty will remain intact.

Where can I find the inclusions for my service?

Once you’ve typed in all your details and submitted the quote request form, you’ll see a list of suitable mechanics in your area and their costs to carry out your car service.

You can view all the inclusions for your service by clicking the blue 'Service Inclusions' button at the top of the page.

Can the mechanic come to me?

Yes! Our network of mobile mechanics can come to your home or workplace to carry out vehicle inspections, car servicing and some minor repairs.

Go through the search process and when you come to the page listing mechanics in your area, mobile mechanics in your area will be listed along with workshops.

Can I get quotes for repairs and inspections?

You sure can! Simply hit the “Repair” button under the ‘Great, what can we quote you for?’ section of the form and a bunch of common repairs tasks will come up automatically for you to select.

You can also type your specific repair issue into the blank search box and our system will bring up any related tasks.

If your particular repair or inspection task isn’t listed under the common items tabs, click the ‘No match? Add comment’ button and type your issue in the “Describe what you need” box at the bottom of the section.

Should you have more than one repair or inspection task to quote, you can add more tasks by clicking the +Repair or +Inspection tabs.

What are my payment options?

Booking through AutoGuru gives you access to three payment options:

1. Pay upfront using your credit card or PayPal;
2. Create a reusable, interest-free ZipPay account to pay now and make easy weekly or monthly payments over time; or
3. Pay the workshop once your car service and/or repairs have been completed.

Cancellation fees apply. For full Terms & Conditions visit https://www.autoguru.com.au/terms

What’s included in my service?

Once you’ve typed in all your details and submitted the quote request form, you’ll see a list of trusted mechanics in your area and their costs to carry out your car service.

You can view all the inclusions for your service by clicking the blue 'What's included?' text at the top of the page. It’s just under the three black boxes.

Otto

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Clancy Automotive Dubbo

DUBBO CBD
star star star star star

LATEST REVIEW

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star star star star star

Easy and professional, Brendan looked after me perfectly and couldn't do enough ...

Easy and professional, Brendan looked after me perfectly and couldn't do enough for me. Will definitely be back for my next service, car is running great.

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Beau, HONDA ACCORD

RPM Dubbo

DUBBO CBD
star star star star star_half

LATEST REVIEW

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star star star star star

"Fast convenient and cheap price will be returning later"

Amelia, Holden Commodore

Tyreright Dubbo

DUBBO CBD
star star star star star_half

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star star star star star

They were very thorough with the checks, better than most other places I have ta...

They were very thorough with the checks, better than most other places I have taken my vehicle to. Will definitely use them in the future. The mechanic was clear in his explanations which was helpful

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Rod, Honda Jazz

A1 Mechanical & Exhaust

ORANGE
star star star star star_half

LATEST REVIEW

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star star star star star

Great customer service, friendly helpful guys. Fantastic price. I will definitel...

Great customer service, friendly helpful guys. Fantastic price. I will definitely be going back in the future.

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Suzie, Holden Barina/Barina Classic

Westend Auto Repairs

BATHURST
star star star star star_half

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star star star star star

"Excellent work , very happy & will be back"

Sally, Nissan Murano

No deposit & interest free

BOOK NOW, PAY LATER

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Springwood Tyre Service

VALLEY HEIGHTS
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It was very simple and straightforward. I intend to use them more often in the f...

It was very simple and straightforward. I intend to use them more often in the future and will get a better feel for the quality of service they provide.

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Tarun, HONDA ACCORD

Graeme Horner Automotive

BLAXLAND
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Basic service was done but extra expenses were inflated. Thankfully they called ...

Basic service was done but extra expenses were inflated. Thankfully they called before doing anything outside and I was able to tell them not to do it.

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Adam, HOLDEN BARINA

Zack's Automotive

MUSWELLBROOK
star star star star star

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Very detailed and professional car servicing by Zac's and great value for mony t...

Very detailed and professional car servicing by Zac's and great value for mony too

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Colleen, Honda Accord Euro

Penrith Car Service

PENRITH
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"Impressed with the service, workshop cleanliness and price, I'll be back"

Darren, Holden Colorado

Penrith Tyres & Mechanical Repairs

JAMISONTOWN
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The owner George spent time with me, and fully explained the service, and genera...

The owner George spent time with me, and fully explained the service, and general chit chat. Seems to be a really decent bloke, and explained his wife and 3 sons work there. I asked about the oil used, and he said he only uses Penrite. To complete the service, he washed the engine bay, and blackened the tyres. More than happy!

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leigh, Toyota Landcruiser/Prado

NRMA Car Servicing Penrith

PENRITH
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Very happy with my 10k service from NRMA Penrith. Saved $400 off quoted price fr...

Very happy with my 10k service from NRMA Penrith. Saved $400 off quoted price from dealership :) Booked husbands car in also as I was so happy.

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Annette, Audi Q3

Hyper Coatings and Automotive

JAMISONTOWN
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I liked how i received a text message the day before for a reminder of appointme...

I liked how i received a text message the day before for a reminder of appointment the following morning. Good customer service. Called me when car was ready for pick up.

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Kaye, Ford Territory

Production Automotive

JAMISONTOWN
star star star star star

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"Great service at the right price."

Dave, FORD FOCUS

Midas Penrith

PENRITH
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"Happy with my service at Midas Penrith, will be happy to continue using them."

Annette, Mazda BT-50

Bob Adamson Automotive Pty Ltd

SOUTH WINDSOR
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Bob was an incredible mechanic who did a great job on my car. He was quick and e...

Bob was an incredible mechanic who did a great job on my car. He was quick and efficient and kept me in the loop every step of the way. Happy to say he'll be my regular from now on! :)

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Natalie, Toyota RAV4

Cilia's Automotive Solution

SAINT MARYS
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"Very friendly and efficient service."

Habib, Mitsubishi Lancer

DC Automotive Pty Ltd

MULGRAVE
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Recently had a 170,000 km for our 2006 Holden Berlina serviced by DC Automotive....

Recently had a 170,000 km for our 2006 Holden Berlina serviced by DC Automotive. Dave was more than helpful explaining exactly what the service included. Our car had not been serviced for 30,000 km, and required a few more things done to it. Dave explained them all, including all costs associated.

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David, HOLDEN BERLINA

Euro Prestige

VINEYARD
star star star star star

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Beyond happy with my experience with Euro Prestige. Fast, professional, quality ...

Beyond happy with my experience with Euro Prestige. Fast, professional, quality staff and service. Very happy, would highly recommend and I will defiantly be returning.

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Natalie, Land Rover Range Rover Sport

Rays Automobiles

SHALVEY
star star star star star

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Very helpful people there. Gave the useful advice and drop off service is conven...

Very helpful people there. Gave the useful advice and drop off service is convenient.

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Sigang, MITSUBISHI TRITON

Target Automotive

RIVERSTONE
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"Friendly staff and great service."

Tin, Toyota RAV4

* Minimum service amounts apply

Zoom Automotive

RIVERSTONE
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Jason at Zoom Automotive was very helpful and was very thorough in making sure t...

Jason at Zoom Automotive was very helpful and was very thorough in making sure that his work was done right. 5 stars ⭐️

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Nathan, Volkswagen Polo

Midas Rouse Hill

ROUSE HILL
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"Excellent service and approachable staff"

Jayden, Mazda 6

NRMA Car Servicing Rouse Hill

ROUSE HILL
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Eye for details services. All items explained in a professional manner. One of f...

Eye for details services. All items explained in a professional manner. One of few service providers that are trustworthy.

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Ichijo, Honda Jazz

TopAutomotive

KINGS PARK
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"Very good and honest mevchanic highly recommended"

Ramy, Citroen C5 II

Buddy's Motor Mechanic

ARNDELL PARK
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Happy with routine car servicing; also gave valuable advice about how to go abou...

Happy with routine car servicing; also gave valuable advice about how to go about a potential issue I already know about.

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Christian, TOYOTA COROLLA

S Tech Automotive & Tyres

BLACKTOWN
star star star star star_half

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Fantastic service and the price guarantee was all we paid. We required follow u...

Fantastic service and the price guarantee was all we paid. We required follow up assistance regarding another matter with the car and they were more than helpful. Totally recommend S Tech Automotive !!

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Brett, Holden Ute

Midas Blacktown

BLACKTOWN
star star star star_half star_border

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"Professional and very friendly team. All the best."

Raymon, Volkswagen Golf

Singleton Auto Electrical Service

SINGLETON
star star star star star_half

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"No fuss and a good job, happy with the service"

Mark, Holden Barina

Team Wild Speed

WETHERILL PARK
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"No waiting work completed in an hour"

Gary, Honda Prelude

Complete Car Care

SEVEN HILLS
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Very happy the service provided by complete care care. they did it within 1.5hr ...

Very happy the service provided by complete care care. they did it within 1.5hr including great inside and outside clean. thanks

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danielle, Hyundai Veloster

NRMA Car Servicing Seven Hills

SEVEN HILLS
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I did wait and expected 1 1/2-2 hours wait which was not a problem. All in all y...

I did wait and expected 1 1/2-2 hours wait which was not a problem. All in all yes it was fine ... but a nice touch would have been a quick spray the the hose, but then that was par for the course with the Honda dealers alas now out of warranty!

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Cynthia, Honda Civic

All Tyres & Mechanical

SEVEN HILLS
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"Good service"

Carlos, Honda CR-V

APR Mechanical

SMEATON GRANGE
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will be booking again next time for further services have also referred to frien...

will be booking again next time for further services have also referred to friends and family.

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Alicia, MAZDA 2

Marjan Automotives

CASTLE HILL
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Made a booking online which was extremely easy and simple and knew price before ...

Made a booking online which was extremely easy and simple and knew price before we arrived. Arrived to a clean and tidy workshop which usually shows they take pride in their work and was met with a friendly employee (owner). All took no more than 5 minutes to book in and car was ready when they said. Really simple and easy process and would recommend to others.

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Kerrie, Ford Fiesta

Tassell Automotive

CASTLE HILL
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Reasonable price, not ripped off, friendly service. Aaaaaaaaaasaaaaaaaaaaaaa plu...

Reasonable price, not ripped off, friendly service. Aaaaaaaaaasaaaaaaaaaaaaa plus!

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Hihong, TOYOTA YARIS

In Car Racing

WETHERILL PARK
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Rapid Auto Service Centre Pty Ltd

CASTLE HILL
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The service was done well. They communicated well and explained to us in detail....

The service was done well. They communicated well and explained to us in detail. Will definitely go back for next service and maintenance

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Ramon, Hyundai Veloster

Auto Assist

WETHERILL PARK
star star star star star_half

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"Great, honest and reliable service. Will do business again."

Sok, Peugeot 308

Mechanika Motors

GOULBURN CBD
star star star star star

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star star star star star

"Car is running great, very pleased with the service! Would recommend"

Louise, Mitsubishi ASX

EA Quality Auto Repairs

SMITHFIELD
star star star star star_half

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star star star star star_border

"Good service"

Pari, Toyota Camry

Tyreright Prestons

CARTWRIGHT
star star star star star_half

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star star star star star

Great customer service. Quick to fix additional areas that needed servicing on t...

Great customer service. Quick to fix additional areas that needed servicing on top of what was requested.

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Patrick, Mercedes-Benz CLC-Class

Quick Stop Automotives

PRESTONS
star star star star star

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"Honest & Great Service"

Tammy, Suzuki Swift

Ultra Tune Ingleburn

INGLEBURN
star star star star star_half

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star star star star star

Fantastic mechanic, great team . Super friendly, honest and reliable. Will defin...

Fantastic mechanic, great team . Super friendly, honest and reliable. Will definitely be happy to go there again in a few months time. Thank you

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Greg, Hyundai Accent/Excel

C & M Vas Automotive

NORTHMEAD
star star star star star_half

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Excellent service, great support and explanation of the issue by Chris. Affordab...

Excellent service, great support and explanation of the issue by Chris. Affordable and honest. loved the work done on my car.

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Gunjan, Ford Focus

Pro Car Auto

NORTH PARRAMATTA
star star star star star_half

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star star star star_border star_border

I went there for a basic service plus starter motor issue. The guy starts the ca...

I went there for a basic service plus starter motor issue. The guy starts the car 4 to 5 times. At that time the problem doesn't appear so they say when it happens again bring the car to us and charged me $50 for just starting and turning off the car a couple of times.

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Adnan, Honda Civic

Micar Care

NORTH PARRAMATTA
star star star star star_half

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star star star star star_border

"Good Service though as it was log book, should be more comprehensive."

Kunwar, Toyota Aurion

Book trusted and local mechanics with AutoGuru.

Book your next car service at the click of a button. We source the most reliable Bournewood mechanics & car services. We have partnered with mechanics all over Central West, in order to bring you the best fixed price deals. It’s so easy to book – just enter a few details on our 'Instant Quotes' form, or give us a call on 1300 655 661.

Using AutoGuru takes the guesswork out of finding a quality mechanic in the Bournewood area. When you enter your vehicle details and the service you need, we only compare mechanics that match this criteria. What’s more, prices are fixed upfront, so when you book you know exactly what you’re getting and for what price.

We source car services for all types of vehicle makes and models from Toyota and Mitsubishi to Audi and Mercedes Benz. Whether you need a standard safety service or a major milestone service, we’ll find the best mechanics close to Bournewood. Compare your options, book online and pay after your service.

Do you know your car is due for a service or repair but just can't find the time to book in with a mechanic? AutoGuru allows you to get upfront quotes from local mobile mechanics in Bournewood. With an average star rating of from genuine customer reviews, you can make a decision based on others experiences.

Really wanted to go to that Saturday BBQ but need to service your car? We've got you sorted. Book trusted local mechanics in Bournewood that are open on Saturday and also offer a loan car and a drop off service! Don't let the boring adult stuff get in the way of your weekend. Get instant quotes on AutoGuru and we can help you save money and let you get back to the things you really enjoy!

Questions? Speak with a Service Advisor
1300 655 661