Frequently Asked Questions

Is the price quoted, the price I will pay?

Yes, the price quoted is the price you’ll pay. You won’t pay a cent more and you’ll get exactly what’s listed in the inclusions.

And don’t worry, if there’s any additional work required, the mechanic will contact you and get your consent prior to starting.

Can I change my service date?

Sure, we get that things pop up. Just call our friendly team on 1300 655 661 and we’ll happily reschedule your booking.

There's no fee to reschedule your booking, however, if you’ve prepaid upfront on credit card, PayPal or ZipPay and wish to cancel your booking altogether, you will be refunded the original booking fee paid, minus a $20 cancellation fee.

Should you fail to show up at the time and place arranged with the Workshop without canceling in advance, you will forfeit the entire prepaid amount.

For full details see https://www.autoguru.com.au/terms#refunds

Does the price include parts and labour?

Yes, all our pricing includes parts, labour and GST.

Is there a loan car available?

Some of our workshops do offer a loan car and/or a drop off/pick up service (up to 5km from the workshop).

If the workshop is a Preferred Partner, these extras will be listed on the right hand side, underneath their pricing.

If the workshop is not a Preferred Partner, click the ‘Book Now’ button and then click the ‘Add a Roadworthy, Pink Slip or other common tasks’ text underneath the inclusions box at the top of the page.

Any additional services offered by the workshop will be included in this section.

What's the difference between a basic service and a logbook service?

A basic service includes engine oil and engine oil filter change, as well as a general safety inspection and inspection of all fluids.

If minor quantities of fluids are required, the mechanic will top these up.

A logbook service is a series of scheduled tasks recommended by the vehicle manufacturer at certain time intervals. Every logbook service is different. See “What’s Included In My Service”.

Will the mechanic stamp my logbook?

Absolutely, the mechanic will sign and stamp your logbook to meet manufacturer requirements.

They will sign off each task as it’s finished, and only stamp your logbook once all tasks specified by the manufacturer have been completed.

Will my warranty be affected if I book with one of your mechanics rather than the dealership?

The Australian Competition & Consumer Commission (ACCC) states that any certified mechanical workshop or mobile mechanic is indeed qualified to carry out logbook servicing as per manufacturer’s specifications, without voiding your New Car Warranty.

Our mechanics are able to carry out logbook servicing, according to the manufacturer’s specifications, using quality parts and lubricants.

The mechanic will sign off each item and stamp your logbook once all tasks are completed and your warranty will remain intact.

Where can I find the inclusions for my service?

Once you’ve typed in all your details and submitted the quote request form, you’ll see a list of suitable mechanics in your area and their costs to carry out your car service.

You can view all the inclusions for your service by clicking the blue 'Service Inclusions' button at the top of the page.

Can the mechanic come to me?

Yes! Our network of mobile mechanics can come to your home or workplace to carry out vehicle inspections, car servicing and some minor repairs.

Go through the search process and when you come to the page listing mechanics in your area, mobile mechanics in your area will be listed along with workshops.

Can I get quotes for repairs and inspections?

You sure can! Simply hit the “Repair” button under the ‘Great, what can we quote you for?’ section of the form and a bunch of common repairs tasks will come up automatically for you to select.

You can also type your specific repair issue into the blank search box and our system will bring up any related tasks.

If your particular repair or inspection task isn’t listed under the common items tabs, click the ‘No match? Add comment’ button and type your issue in the “Describe what you need” box at the bottom of the section.

Should you have more than one repair or inspection task to quote, you can add more tasks by clicking the +Repair or +Inspection tabs.

What are my payment options?

Booking through AutoGuru gives you access to three payment options:

1. Pay upfront using your credit card or PayPal;
2. Create a reusable, interest-free ZipPay account to pay now and make easy weekly or monthly payments over time; or
3. Pay the workshop once your car service and/or repairs have been completed.

Cancellation fees apply. For full Terms & Conditions visit https://www.autoguru.com.au/terms

What’s included in my service?

Once you’ve typed in all your details and submitted the quote request form, you’ll see a list of trusted mechanics in your area and their costs to carry out your car service.

You can view all the inclusions for your service by clicking the blue 'What's included?' text at the top of the page. It’s just under the three black boxes.

Otto

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RPM Dubbo

DUBBO CBD
star star star star star_half

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"Fast convenient and cheap price will be returning later"

Amelia, Holden Commodore

Tyreright Dubbo

DUBBO CBD
star star star star star_half

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star star star star star_border

"TImely and well priced"

Ashwin, Holden Barina

Clancy Automotive Dubbo

DUBBO CBD
star star star star star

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"Friendly and quick spot on"

Jason, Mitsubishi Triton

A1 Mechanical & Exhaust

ORANGE
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Great customer service, friendly helpful guys. Fantastic price. I will definitel...

Great customer service, friendly helpful guys. Fantastic price. I will definitely be going back in the future.

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Suzie, Holden Barina/Barina Classic

Westend Auto Repairs

BATHURST
star star star star star_border

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"Excellent work , very happy & will be back"

Sally, Nissan Murano

No deposit & interest free

BOOK NOW, PAY LATER

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SWIFT Service Centre

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Swift Service Centre are exactly that! They could add....polite, clean, thorough...

Swift Service Centre are exactly that! They could add....polite, clean, thorough, informative etc. Highly recommended and will be our family mechanic from now on.

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Robert, Suzuki Swift

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The service was amazing. We had phoned the day before not expecting to get our car in however Mick at nrma was fantastic and the workshop boys had our car ready in no time. Thankyou guys we will be back

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Siggy, Holden Colorado

Mechanika Motors

GOULBURN CBD
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"Car is running great, very pleased with the service! Would recommend"

Louise, Mitsubishi ASX

Paul Whyte Automotive

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Booking in was easy and efficient, the car is running very well, and it was note...

Booking in was easy and efficient, the car is running very well, and it was noted that I need to replace my tyres in a couple of months. Service at Paul Whyte Automotive was friendly. Would definitely go back.

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Jane, SUBARU LIBERTY

Ultra Tune Belconnen

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Ted, Volkswagen Passat

The Car Doctor

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"Very happy with Greg's work. Good bloke."

Tiffany, Toyota Corolla

Carco Exhaust & Automotive

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Work was done perfectly. Explained the issue correctly. Provides more related in...

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Imtiaz, Holden Astra

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Quick and cheap - no hassle and flexible with pick up time. Did a great job replacing my windscreen, throwing in free wiper blades. Would recommend.

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Caitlin, Toyota Yaris

N & D Auto Services Pty Ltd

MITCHELL
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I had booked a log book service For my 2005 TW ES Series 2 Mitsubishi Magna. I w...

I had booked a log book service For my 2005 TW ES Series 2 Mitsubishi Magna. I was attended in a very professional manner at the reception and all the issues with the car were listened to very carefully. The car was handed over after the service with thorough explanation of work done, and what work is needed to be done in near future.Overall I am very satisfied with the quality of work done.

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Arun, MITSUBISHI MAGNA

Springwood Tyre Service

VALLEY HEIGHTS
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Springwood tyre service are fantastic. Lovely blokes. Lovely customer service. Great job on my car

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Ashley, Daewoo Kalos

Graeme Horner Automotive

BLAXLAND
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Basic service was done but extra expenses were inflated. Thankfully they called before doing anything outside and I was able to tell them not to do it.

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Adam, HOLDEN BARINA

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Justin, Toyota Prius

Ultra Tune Phillip

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"good service. good price. im happy"

Rowena, Honda Integra

Ultra Tune Fyshwick

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"Great service"

Joel, Nissan Navara

Goodyear Autocare Fyshwick

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"Quick and efficient Car going really well Thanks"

Simon, Honda CR-V

ABS Molonglo

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"Very friendly and helpful, provided good service. Would recommend to friends. "

Jeff, NISSAN PULSAR

5A Mechanical Repair

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Mario and his team were honest, professional and provided very efficient service...

Mario and his team were honest, professional and provided very efficient service. I would highly recommend them to anyone and will definitely be back.

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Jasmin, Hyundai Elantra

Penrith Tyres & Mechanical Repairs

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Daniel, Mitsubishi Lancer

Penrith Car Service

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"Fantastic to deal with. Very professional and fast"

Pat, Nissan X-Trail

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Edward, Toyota Camry

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"Very kind and helpful. Thanks Gary."

Gayle, Suzuki Swift

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Ultra Tune Tuggeranong

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Glenda, Honda Jazz

Midas Penrith

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Mike, Mazda CX-5

Cilia's Automotive Solution

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I drove the car to their workshop, very clean, left the car with them, called back and picked up the car, all work that I asked them to do was done, asked for safety check, was explained what needed to be done, paid the bill and drove home, would go there for my next service.

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Ray, Peugeot 3008

Bob Adamson Automotive Pty Ltd

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Rays Automobiles

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DC Automotive Pty Ltd

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I'd like to personally thank the whole team from DC Automotive Pty Ltd! Firstly, I was welcomed into the office by Dave and he knew exactly who I was (I had an early 8am booking). We had a good old chat about the car and if there was a possibility of other work needing to be done to it he would let me know. I got a lift home from one of the mechanics - very handy considering I was about 5k from home. The service was for a MY 12.5 VW Passat Diesel Wagon and it needed a new timing belt - a big job! A quick phone call later in the afternoon confirmed the price. They were on the mark as quoted and even changed another belt but didn't charge me labor for it which was really nice of them. I was offered to be picked up from my house and taken back to my car - how good is that? I planned to get a taxi, so the pick up was extremely handy and I had a nice chat on the way there.Dave showed me all of the parts that were replaced and talked me through it which was very handy. All in all the car was given the thumbs up by Dave and nothing else could be found. He gave me some handy advice which I will keep in mind for the future. If you are looking for an honest, reliable, friendly and professional mechanic - Dave and the team are for you. Owning a European car is always a worry, but not any longer. I am really looking forward to my next service and would definitely recommend DC Automotive Pty Ltd.

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William, Volkswagen Passat

Euro Prestige

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The total care and careful attention to getting my car going even better was such a grateful relief.

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Rhonda, Mercedes-Benz 200-230

Target Automotive

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Tin, Toyota RAV4

* Minimum service amounts apply

Zoom Automotive

RIVERSTONE
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Mechanics were helpful and friendly and professional, communicated well and drove me home and picked me up. I am very pleased to have discovered a reliable local car service to depend on

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Glenys, Nissan Tiida

APR Mechanical

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will be booking again next time for further services have also referred to frien...

will be booking again next time for further services have also referred to friends and family.

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Alicia, MAZDA 2

TopAutomotive

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"Very good and honest mevchanic highly recommended"

Ramy, Citroen C5 II

Buddy's Motor Mechanic

ARNDELL PARK
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Christian, TOYOTA COROLLA

Midas Rouse Hill

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Price was good. Honest and reliable. No problems with dropping me back home and ...

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Graham, Toyota Corolla

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Anil, Nissan Dualis/Dualis+2

Team Wild Speed

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"No waiting work completed in an hour"

Gary, Honda Prelude

S Tech Automotive & Tyres

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Brett, Holden Ute

Midas Blacktown

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"Professional and very friendly team. All the best."

Raymon, Volkswagen Golf

Tyrepower Campbelltown

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"Quick, informative, friendly"

Reece, TOYOTA COROLLA

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Service is done perfectly. But car is not washed as i requested on booking. Diss...

Service is done perfectly. But car is not washed as i requested on booking. Dissapointed. But overall is ok.

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Ousamah, Honda Jazz

Midas Campbelltown

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"My car smelt smoke cigarettes."

Faiz, Honda Jazz

Ultra Tune Ingleburn

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Ultra tune at Ingleburn was fantastic. He told extra issue and fix it for a good...

Ultra tune at Ingleburn was fantastic. He told extra issue and fix it for a good price. The owner is friendly and excellent service. My car running like a champion. Thank you Sam (ultra tune Ingleburn) all blessing

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Kris, Holden Astra

Book trusted and local mechanics with AutoGuru.

Need a Bogan Gate mechanic for your car service? Use AutoGuru to compare the best mechanics and workshops in your area of Central West. Simply find the mechanic you want to use, confirm the price upfront, and book.

Why spend hours ringing around when you can find all the best mechanics in Bogan Gate right here? Our upfront quoting system means you’ll know beforehand how much your repair or service will be, so no nasty surprises. It really couldn’t be easier. Join other happy Central West customers today!

Whether you have a small daily driver a prime mover, or anything in between, we have the local Bogan Gate mechanic that will suit your needs and budget. If you need a logbook service, a tune up, a new motor or a rear-view mirror repair, you’ll find the best price right here on AutoGuru.

Why not have a mobile mechanic come to your home to complete your next service. Carry on with your day while a mobile mechanic carries out the service at a convenient location. Your day isn't interrupted, so you can carry on with the important things in life.

Had another crazy week and forgot to organise the car service? We know plenty of trusted mechanics open on Saturday in Bogan Gate. You can search instant quotes and book your car service or repair within minutes!

Questions? Speak with a Service Advisor
1300 655 661