Frequently Asked Questions

Is the price quoted, the price I will pay?

Yes, the price quoted is the price you’ll pay. You won’t pay a cent more and you’ll get exactly what’s listed in the inclusions.

And don’t worry, if there’s any additional work required, the mechanic will contact you and get your consent prior to starting.

Can I change my service date?

Sure, we get that things pop up. Just call our friendly team on 1300 655 661 and we’ll happily reschedule your booking.

There's no fee to reschedule your booking, however, if you’ve prepaid upfront on credit card, PayPal or ZipPay and wish to cancel your booking altogether, you will be refunded the original booking fee paid, minus a $20 cancellation fee.

Should you fail to show up at the time and place arranged with the Workshop without canceling in advance, you will forfeit the entire prepaid amount.

For full details see https://www.autoguru.com.au/terms#refunds

Does the price include parts and labour?

Yes, all our pricing includes parts, labour and GST.

Is there a loan car available?

Some of our workshops do offer a loan car and/or a drop off/pick up service (up to 5km from the workshop).

If the workshop is a Preferred Partner, these extras will be listed on the right hand side, underneath their pricing.

If the workshop is not a Preferred Partner, click the ‘Book Now’ button and then click the ‘Add a Roadworthy, Pink Slip or other common tasks’ text underneath the inclusions box at the top of the page.

Any additional services offered by the workshop will be included in this section.

What's the difference between a basic service and a logbook service?

A basic service includes engine oil and engine oil filter change, as well as a general safety inspection and inspection of all fluids.

If minor quantities of fluids are required, the mechanic will top these up.

A logbook service is a series of scheduled tasks recommended by the vehicle manufacturer at certain time intervals. Every logbook service is different. See “What’s Included In My Service”.

Will the mechanic stamp my logbook?

Absolutely, the mechanic will sign and stamp your logbook to meet manufacturer requirements.

They will sign off each task as it’s finished, and only stamp your logbook once all tasks specified by the manufacturer have been completed.

Will my warranty be affected if I book with one of your mechanics rather than the dealership?

The Australian Competition & Consumer Commission (ACCC) states that any certified mechanical workshop or mobile mechanic is indeed qualified to carry out logbook servicing as per manufacturer’s specifications, without voiding your New Car Warranty.

Our mechanics are able to carry out logbook servicing, according to the manufacturer’s specifications, using quality parts and lubricants.

The mechanic will sign off each item and stamp your logbook once all tasks are completed and your warranty will remain intact.

Where can I find the inclusions for my service?

Once you’ve typed in all your details and submitted the quote request form, you’ll see a list of suitable mechanics in your area and their costs to carry out your car service.

You can view all the inclusions for your service by clicking the blue 'Service Inclusions' button at the top of the page.

Can the mechanic come to me?

Yes! Our network of mobile mechanics can come to your home or workplace to carry out vehicle inspections, car servicing and some minor repairs.

Go through the search process and when you come to the page listing mechanics in your area, mobile mechanics in your area will be listed along with workshops.

Can I get quotes for repairs and inspections?

You sure can! Simply hit the “Repair” button under the ‘Great, what can we quote you for?’ section of the form and a bunch of common repairs tasks will come up automatically for you to select.

You can also type your specific repair issue into the blank search box and our system will bring up any related tasks.

If your particular repair or inspection task isn’t listed under the common items tabs, click the ‘No match? Add comment’ button and type your issue in the “Describe what you need” box at the bottom of the section.

Should you have more than one repair or inspection task to quote, you can add more tasks by clicking the +Repair or +Inspection tabs.

What are my payment options?

Booking through AutoGuru gives you access to three payment options:

1. Pay upfront using your credit card or PayPal;
2. Create a reusable, interest-free ZipPay account to pay now and make easy weekly or monthly payments over time; or
3. Pay the workshop once your car service and/or repairs have been completed.

Cancellation fees apply. For full Terms & Conditions visit https://www.autoguru.com.au/terms

What’s included in my service?

Once you’ve typed in all your details and submitted the quote request form, you’ll see a list of trusted mechanics in your area and their costs to carry out your car service.

You can view all the inclusions for your service by clicking the blue 'What's included?' text at the top of the page. It’s just under the three black boxes.

Otto

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Tyreright Dubbo

DUBBO CBD
star star star star star_half

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star star star star star

They were very thorough with the checks, better than most other places I have ta...

They were very thorough with the checks, better than most other places I have taken my vehicle to. Will definitely use them in the future. The mechanic was clear in his explanations which was helpful

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Rod, Honda Jazz

RPM Dubbo

DUBBO CBD
star star star star star_half

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"Fast convenient and cheap price will be returning later"

Amelia, Holden Commodore

A1 Mechanical & Exhaust

ORANGE
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It's good. It will be much appreciated if there's curtesy car available for the ...

It's good. It will be much appreciated if there's curtesy car available for the customer during the car servicing

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Venkat, Renault Megane III

Westend Auto Repairs

BATHURST
star star star star star_border

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"Excellent work , very happy & will be back"

Sally, Nissan Murano

No deposit & interest free

BOOK NOW, PAY LATER

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Zack's Automotive

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Very detailed and professional car servicing by Zac's and great value for mony t...

Very detailed and professional car servicing by Zac's and great value for mony too

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Colleen, Honda Accord Euro

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Thank you so much, great service, great price, and extremely friendly staff. I ...

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Belinda, Holden Colorado

Springwood Tyre Service

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It was very simple and straightforward. I intend to use them more often in the f...

It was very simple and straightforward. I intend to use them more often in the future and will get a better feel for the quality of service they provide.

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Tarun, HONDA ACCORD

Gunnedah Diesel Service

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Josh, Chrysler 300

Graeme Horner Automotive

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Bob Adamson Automotive Pty Ltd

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Murray, FORD FOCUS

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Darren, Holden Colorado

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Scott, Mazda CX-9

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Recently had a 170,000 km for our 2006 Holden Berlina serviced by DC Automotive. Dave was more than helpful explaining exactly what the service included. Our car had not been serviced for 30,000 km, and required a few more things done to it. Dave explained them all, including all costs associated.

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David, HOLDEN BERLINA

Euro Prestige

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Beyond happy with my experience with Euro Prestige. Fast, professional, quality staff and service. Very happy, would highly recommend and I will defiantly be returning.

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Natalie, Land Rover Range Rover Sport

Production Automotive

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Midas Penrith

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"Very knowledgeable and well priced. Will go back."

Dave, Holden Commodore

Hyper Coatings and Automotive

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Really happy with the place and customer service nice people working there defin...

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Melinda, Toyota RAV4

Cilia's Automotive Solution

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Britanie, Mazda 3

Express Lube Cessnock

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"Great service we will be a return customer"

Kim, Hyundai i30

Rays Automobiles

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"Very good service done on time."

Rohit, Volkswagen Passat

Target Automotive

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Tin, Toyota RAV4

* Minimum service amounts apply

Zoom Automotive

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Mechanics were helpful and friendly and professional, communicated well and drov...

Mechanics were helpful and friendly and professional, communicated well and drove me home and picked me up. I am very pleased to have discovered a reliable local car service to depend on

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Glenys, Nissan Tiida

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Midas Rouse Hill

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Alex, Audi Q5

TopAutomotive

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"Milan was efficient and really helpful!"

Jenny, Hyundai Getz

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Brett, Holden Ute

Midas Blacktown

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"Professional and very friendly team. All the best."

Raymon, Volkswagen Golf

Buddy's Motor Mechanic

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Christian, TOYOTA COROLLA

Marjan Automotives

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"Car was ready quickly. Courteous staff."

Julie, Mitsubishi Lancer

Tassell Automotive

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Good eye for details service. Steve is professional as well as friendly. I was t...

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Mori, HONDA JAZZ

Complete Car Care

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danielle, Hyundai Veloster

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Ramon, Hyundai Veloster

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Richard, Peugeot 4008

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Bernadette, MITSUBISHI TRITON

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David, Skoda Octavia II

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Chad, Nissan Navara/Pick-up

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Smart Torque Automotive

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Nick, Holden Cruze

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Darrin, Toyota Hilux

Tyreright Tamworth

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Glenda, Kia Rio

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Darren, JEEP GRAND CHEROKEE

C & M Vas Automotive

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Kiir, BMW 3 Series

Pro Car Auto

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Friendly staff and great service. Very honest pricing and will definitely use th...

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Brenda, Nissan X-Trail

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Jeremy, Honda CR-V

EA Quality Auto Repairs

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Parimala, TOYOTA CAMRY

Book trusted and local mechanics with AutoGuru.

Looking for a mechanic in Ben Buckley? AutoGuru finds your closest quality car mechanics for you to compare all in one place. We combine Central West’s best car service options for your vehicle and location; so you can book with the click of a button, and one fixed price.

When you search for a mechanic in Ben Buckley, we find the best results locally and around Central West for your location and vehicle. That means less work for you, without missing the best deals. Results shown are for the same scheduled service tasks, just parts and labour costs that vary from mechanic to mechanic.

If you need a logbook service, a tune up or a repair, we can help you find the closest Ben Buckley mechanic for the best price. Our partner mechanics service and repair all makes and models and no job is too big or too small. Quality local service at a fixed, upfront price – what more can you ask for?

Do you lead a busy lifestyle? Whether it be kids, work, activities or sport it seems our lives as getting busier and busier. Easily and conveniently keep on top of your car maintenance and repairs with a mobile mechanic in Ben Buckley.

Really wanted to go to that Saturday BBQ but need to service your car? We've got you sorted. Book trusted local mechanics in Ben Buckley that are open on Saturday and also offer a loan car and a drop off service! Don't let the boring adult stuff get in the way of your weekend. Get instant quotes on AutoGuru and we can help you save money and let you get back to the things you really enjoy!

Questions? Speak with a Service Advisor
1300 655 661